Credex Healthcare

BACKGROUND

Please describe your company and position.

I am the MD of a healthcare company.

Describe what your company does in a single sentence.

Medical Practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Credex Healthcare to accomplish?

• Credentialing
• Licensing

SOLUTION

How did you find Credex Healthcare?

Online Search

Why did you select Credex Healthcare over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Credex Healthcare were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Credex Healthcare made a good impression with their level of service and professionalism. The team made sure that all the credentialing applications were made on-time, regular follow-ups with insurance payers were made, and stayed on budget. They were always quick to respond via email and phone, thus being completely transparent all the way through. We got approved and will be working with them again for future insurance and billing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Insurace applications were approved in good time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project deliverables were delivered ahead of schedule. We had regular ongoing updates as to the progress of each applocation, and could call them if needed.

What was your primary form of communication with Credex Healthcare?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent level of service

Friendly

Professional

Are there any areas for improvement or something Credex Healthcare could have done differently?

No