Top Call Center Services & Voice Services in Georgia

Ratings Updated: December 4, 2025

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Georgia

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

See all 10 projects
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad's exceptional knowledge and expertise. One client noted their 'very knowledgeable' approach to managing patient information and technology, emphasizing the team's ability to address complex billing tasks efficiently. Additionally, the attention to detail and the absence of repeated mistakes further reinforce their expertise. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing high satisfaction with the solutions provided.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
Read Full Review

Read All Reviews

Was this helpful?

7 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read more
Read 7 Reviews

Was this helpful?

Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
Read All Reviews

Select Industry to see insights

Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
Read All Reviews

Was this helpful?
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Georgia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
Read Full Review

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
Read Full Review

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

See All Locations (2)
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Georgia

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 46 projects
Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

See All Locations (5)
View Profile Visit Website
Select VoiceCom

4.8 9 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Georgia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

See All Locations (1)

View Profile Visit Website
Select VoiceCom

4.8 9 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

See All Locations (1)

View Profile Visit Website
Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

See all 52 projects
18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
Read 50 Reviews

Was this helpful?
View projects from:

Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish
Duluth, GA

2915 Premiere Parkway
Duluth, GA 30097
201 - 250

866-766-5050

See All Locations (1)
View Profile Visit Website
Featured

What are Featured Providers?
HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Georgia

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

See all 10 projects
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad's exceptional knowledge and expertise. One client noted their 'very knowledgeable' approach to managing patient information and technology, emphasizing the team's ability to address complex billing tasks efficiently. Additionally, the attention to detail and the absence of repeated mistakes further reinforce their expertise. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing high satisfaction with the solutions provided.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
Read Full Review

Read All Reviews

Was this helpful?

7 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read more
Read 7 Reviews

Was this helpful?

Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
Read All Reviews

Select Industry to see insights

Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
Read All Reviews

Was this helpful?
View Profile Visit Website
Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Georgia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

See all 17 projects
Reviews mention Efficient
Overall sentiment regarding efficiency in the reviews is highly positive. Clients praised Business & Services Solutions for their proactive approach and timely delivery, with one client noting a 25% reduction in back-office task completion time. Another highlighted the seamless communication facilitated by the team, transforming potential chaos into an efficient workflow. The consistent acknowledgment of client needs and the ability to adapt quickly were noted as key strengths, reinforcing their reputation for operational efficiency.

Call Center Services for IT Consulting Firm

5.0 Jun 21, 2025

Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes. It felt like working with an internal team that truly understood our rhythm and priorities.
Read Full Review

Read All Reviews

Was this helpful?

9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
Read 9 Reviews

Was this helpful?

Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
Read All Reviews

Was this helpful?
View Profile Visit Website
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Georgia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects
Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
Read All Reviews

Was this helpful?

More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

See All Locations (2)
View Profile Visit Website
TeleNet Marketing Solutions

4.8 2 reviews
Verified

Undisclosed

$50 - $99 / hr

50 - 249

Bogart, GA

Services provided

45% Demand Generation Marketing

45% Sales Outsourcing

10% Marketing Strategy

TeleNet Marketing Solutions is a lead generation and appointment-setting company that excels in demand generation and prospect engagement. The company is praised for its exceptional project management, responsiveness, and ability to exceed expectations, with nearly 30% of prospects requesting more information and one-third converting to qualified opportunities. Clients highlight their expertise, flexibility, and strong alignment with client needs.

See all 2 projects
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding TeleNet Marketing Solutions' unique expertise, highlighting their deep understanding of product positioning and adaptability to client needs. One client noted their ability to exceed expectations during a trade show by securing 38 meetings instead of the targeted 30, showcasing their commitment to excellence. Overall, feedback indicates that TeleNet's expertise significantly contributes to effective lead generation and project management.

Market Research & Sales Outsourcing for Manufacturing Company

4.5 Aug 21, 2025

What stands out most about TeleNet is their deep expertise and flexibility. They truly know their stuff—taking the time to understand our products and how to position our solutions effectively with prospects. Their team is always on top of every detail, adapting quickly to our needs while consistently delivering results.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for TeleNet Marketing Solutions is overwhelmingly positive, highlighting their expertise in lead generation and appointment setting. Clients commend their project management, noting timely deliveries and effective communication. One client specifically praised their ability to exceed meeting booking targets at trade shows. Overall, TeleNet is recognized for their deep understanding of clients' needs and adaptability, with suggestions for improvement primarily focused on sharing best practices for enhanced collaboration.
Read 1 Recent Review

Was this helpful?

Industry Experience

TeleNet Marketing Solutions has demonstrated expertise primarily in the Information Technology and Manufacturing sectors. Clients noted their exceptional project management and lead generation capabilities, yielding significant results, such as high-quality leads and qualified appointments. The overall sentiment is highly positive, reflecting TeleNet's ability to understand client needs and deliver beyond expectations. Their strengths lie in adaptability, deep product knowledge, and effective communication, making them a suitable partner for businesses in these industries seeking to enhance their sales efforts.
Read All Reviews

Select Industry to see insights

Manufacturing Information technology

Was this helpful?

More responsive than most other service providers

TeleNet Marketing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

15% Call Center Services

30% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.

See all 7 projects

1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read more
Read 1 Review

Was this helpful?

Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Sports Legal Other Industry Information technology Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
Read All Reviews

Was this helpful?

Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

See All Locations (2)

View Profile Visit Website
Voice Link of Columbus, Inc.

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

Columbus, GA

Services provided

100% Call Center Services

Voice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.

See all 6 projects
Reviews mention Professional
Clients have consistently highlighted Voice Link of Columbus, Inc.'s professionalism in handling after-hours calls, noting their prompt responses and adherence to instructions. One client remarked on their ability to manage constant changes effectively, while another emphasized the professionalism displayed in communication and operations. Overall, the sentiment reflects a strong appreciation for the company's commitment to professionalism and reliability in service delivery.

Call Center Services for Healthcare Service Provider

5.0 Apr 7, 2022

They always respond to our requests promptly and handle our calls precisely as instructed with great professionalism. The emails of instructions I send them are followed to the letter and acted on immediately.
Read Full Review

Read All Reviews

Was this helpful?
5 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read more
Read 5 Reviews

Was this helpful?

Industry Experience

Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.
Read All Reviews

Was this helpful?
View Profile
OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Savannah, GA

Services provided

15% Call Center Services

55% Customer Service Outsourcing

30% Sales Outsourcing

OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

See all 4 projects

Industry Experience

OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
Read All Reviews

Select Industry to see insights

Real estate Consumer Products Other Industry Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
Read All Reviews

Was this helpful?

View projects from:

Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)

Beverly, MA

100 Cummings Center Suite 306L
Beverly, MA 01915
251 - 300

855.662.7263

See All Locations (3)

View Profile
Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.

See all 17 projects
Reviews mention Understands their clients' needs
Franchise Marketing Systems demonstrates a strong understanding of client needs, as evidenced by their tailored approach in creating a comprehensive franchise disclosure document for Hero Inspections & Environmental. Clients appreciate their candidness and expertise, noting that the team effectively bridges knowledge gaps and facilitates a collaborative process. Overall, feedback reflects a high level of satisfaction with their organizational skills and consultative methods, contributing significantly to client success.

Franchising Strategy for Inspection & Franchising Companies

5.0 Jul 20, 2018

Their candor and real-world expertise coupled with their honest evaluation of client projects are truly unique. They genuinely understand the industry and how to help their clients succeed.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Franchise Marketing Systems demonstrates a strong track record across various industries, including Restaurants, Hospitality, Healthcare, and Education. Clients praise their professionalism, thoroughness, and ability to create comprehensive franchise solutions, enhancing operational efficiency and support. The overall sentiment is highly positive, emphasizing their expertise in franchise development and their commitment to client success. Potential clients in these sectors can expect dedicated partnership and effective project management tailored to their unique needs.
Read All Reviews

Select Industry to see insights

Restaurants Other Industry Hospitality & leisure Advertising & marketing Healthcare Education Business services Consumer Products Arts, entertainment & music Real estate Energy & natural resources

Was this helpful?

View projects from:

United States (14) Canada (1)

Alpharetta, GA

6110 McFarland Station, 105
Alpharetta, GA 30004
6 - 9

8006100292

See All Locations (1)
View Profile
Featured

What are Featured Providers?
Belkins

4.9 228 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Georgia

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.

See all 228 projects
Reviews mention Hard working
The feedback regarding Belkins consistently highlights their hard-working nature. Clients commend their dedication to generating leads, with one noting their persistence in testing new strategies to achieve targets. Specific feedback includes a client who stated, "They just never give up," and another who remarked on their ability to deliver results beyond expectations. Overall, the sentiment around Belkins' work ethic is overwhelmingly positive, with clients appreciating their commitment and responsiveness throughout various projects.

Email Mktg, Sales & Call Center Services for Mktg Agency

5.0 Nov 1, 2023

The Belkins team is very dedicated to their work, apparently. They took care of our business like it was their own. All reps have wonderful communication skills and consistently provide timely performance reports and updates.
Read Full Review

Appointment Setting for Batteries Supplier

4.0 Apr 12, 2023

We were most impressed by their ability to deliver on their promises and their willingness to work closely with us to ensure our success. They are a true partner in our success.
Read Full Review

Lead Generation Services for Energy Efficiency Company

5.0 Mar 10, 2023

Belkins has exceeded our expectations. Initially, Belkins had committed to providing us with 18 appointments during our engagement, but have thus far booked a total of 30 appointments. What is even more impressive is that Belkins is not resting on their laurels, but continues to work diligently to generate more appointments, even after surpassing their target.
Read Full Review

Lead Generation for HR Tech Company

5.0 May 2, 2022

They are really hard-working. They test and try and look for new ways to achieve the target numbers. They just never give up.
Read Full Review

Lead Generation for Consulting Firm

5.0 Mar 22, 2022

They're responsive, professional, attentive to detail, and hard-working, so I can't think of any advice for improvement.
Read Full Review

Read All Reviews

Was this helpful?

3 of 4 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, client feedback for Belkins has been overwhelmingly positive. Clients praised their effective lead generation, achieving notable results such as 137 booked demos and 78 relevant appointments, exceeding initial expectations. The project management was described as organized and responsive, with clients appreciating the clear communication and structured reporting. Overall, there were no significant areas for improvement identified, indicating high satisfaction with Belkins' services and their impact on clients' outreach efforts.
Read 4 Recent Reviews

Was this helpful?

Industry Experience

Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
Read All Reviews

Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

Was this helpful?

View projects from:

United States (135) Ukraine (21) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)
View Profile Visit Website
A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Georgia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.

See all 62 projects
Reviews mention Results-oriented
Clients consistently praised A-SALES AB for their results-oriented approach, highlighting their ability to deliver measurable outcomes. One client noted they averaged 14-18 qualified meetings per month, while another emphasized how A-SALES helped streamline their sales pipeline, leading to significant client growth. Feedback indicated that the team not only met but exceeded expectations, demonstrating a commitment to understanding client objectives and refining strategies based on performance data. Overall, the sentiment reflects strong satisfaction with A-SALES AB's focus on achieving tangible results.

Lead Generation Services for Recruitment Firm

5.0 Mar 30, 2024

The A-Sales team has been an incredible help in streamlining all the stages of our sales pipeline. Since using their services, our client base has grown significantly. Their strategic advice gave us fantastic results.
Read Full Review

Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

Got A-Sales on board for sales development and appointment setting; their impact was tangible. They instigated engaged conversations with prospective leads, which led to a significant uptick in our conversion rates. More contracts were signed, revenues rose & sales funnel looked healthier than ever before!!
Read Full Review

Lead Generation & Email Outreach Campaigns for HR Agency

5.0 Mar 11, 2024

The primary measurable outcome was calls booked with a steady flow of QUALIFIED new leads, that had actual interest in buying our services. Their ability to understand information, get to know our product, and quickly find qualified leads stands out. Also, if any issues arise, they fix them before I even can bring them up in the weekly meetings!
Read Full Review

Call Center Services for Advertising & Marketing Company

5.0 Jun 11, 2025

A-Sales makes sure we're always on target with KPIs. In this case, that's 10 qualified sales meetings per month. The quality is great, and we have a few contracts out right now which are very close to signing.
Read Full Review

Cold Email Outreach Services for HR Company

5.0 Mar 3, 2024

Qualified Sales meetings - and A-SALES Really overdelivered. I think in the first day of launch we got 3 meetings? (Keep in mind we're a recruiting company). The fact that they really are results-oriented, they didn't just make sure we 'got meetings' they helped us in other areas to also ensure we were making a positive ROI working with them.
Read Full Review

Read All Reviews

Was this helpful?

20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
Read 21 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
Read All Reviews

Was this helpful?

Madrid, Spain

40 Avenida del General Perón
Madrid, Spain 28020
10 - 15

See All Locations (20)
View Profile Visit Website
Done For You Meetings

5.0 6 reviews

$1,000+

$200 - $300 / hr

10 - 49

Ellijay, GA

Services provided

80% Sales Outsourcing

10% Other Digital Marketing

10% Other Marketing

Done For You Meetings is a specialized agency offering services in cold email outreach and email system optimization. Across numerous client reviews, 100% of feedback highlights their timely project delivery and effective communication, with reviewers noting their organized approach and ability to meet client needs. Over 80% of clients specifically commend their support and training, which facilitates significant improvements in email deliverability and lead generation.

See all 6 projects
Reviews mention Personable
Clients have praised Done For You Meetings for their personable and friendly approach, particularly highlighting the impressive qualities of their team members, such as Felipe, who was noted for being knowledgeable and approachable. The reviews indicate a strong sentiment towards the team's responsiveness and ability to deliver training effectively, contributing to a positive client experience.

Cold Email Marketing for Performance Marketing Firm

5.0 Jul 11, 2024

We were impressed with the quality of the training and with Felipe, who was our main contact. Friendly, personable, knowledgeable.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Done For You Meetings has garnered positive feedback across various industries, particularly in Advertising & Marketing and Human Resources. Clients commend their expertise in developing cold email systems and improving email deliverability, leading to increased client engagement and revenue generation. Their strengths include organized project management, timely delivery, and exceptional communication. The overall sentiment reflects high satisfaction, making them a suitable partner for businesses in digital marketing and staffing sectors.
Read All Reviews

Select Industry to see insights

Advertising & marketing Human Resources

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Done For You Meetings for delivering exceptional value for their cost. One CEO noted that their pricing fit within budget while providing good value, stating, 'We got a 2x total return from working with DFY Meetings.' Another client emphasized the 'invaluable support' throughout the process, indicating a strong return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Germany (1)
View Profile
Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Call Center Services

20% Accounting

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.

See all 1 projects

Industry Experience

Capital Recovery Corporation has demonstrated strong expertise in the financial services sector, particularly in collections management. Clients appreciate their responsiveness and effective communication, highlighting their ability to recover outstanding accounts efficiently. Their local presence fosters positive relationships, enhancing client satisfaction. Overall sentiment within the financial services industry is highly favorable, suggesting that companies seeking collection solutions would find a good match with this provider.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Capital Recovery Corporation as offering good value for money, particularly due to their contingency-based fee structure, which means they only charge when collections are successful. One client noted an annual investment of $750,000–$1 million with a collection rate of 12%, highlighting the effectiveness of their services. Additionally, their responsiveness and local presence were praised, further enhancing their perceived value.
Read All Reviews

Was this helpful?

Alpharetta, GA

P.O. Box 1008
Alpharetta, GA 30009
6 - 9

800-456-8448

See All Locations (1)

View Profile
BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

See all 1 projects

Roswell, GA

885 Woodstock Road Suite 430-365
Roswell, GA 30075
151 - 200

855-5523529

See All Locations (1)

View Profile
Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
Read more

Bristol, England

1 Glass Wharf
Bristol, England BS2 0ZX
2 - 5

001 888 566 9457

See All Locations (2)

View Profile
Voice Overs in SPanish

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lawrenceville, GA

Services provided

100% Call Center Services

Voice Overs in SPanish is a Lawrenceville, Georgia-based call center. Their services include Call Center Services.
Read more

Lawrenceville, GA

Atlanta
Lawrenceville, GA 30044
6 - 9

2019237073

See All Locations (1)

View Profile
Courtesy Connection

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Services provided

100% Call Center Services

Courtesy Connection is a call center established in 2018. The team offers Call Center Services.
Read more

Dunwoody, GA

4488 Village Springs Place
Dunwoody, GA 30338
2 - 5

6788294478

See All Locations (1)

View Profile
Manpower Virtual

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Services provided

50% Call Center Services

50% Business Consulting

Manpower Virtual, a Business Consulting and answering service company, is located in Atlanta, Georgia. They provide Business Consulting and Call Center Services.
Read more

Atlanta, GA

1445 Woodmont Ln NW #2377
Atlanta, GA 30318
16 - 20

888-928-4791

See All Locations (1)

View Profile
AnswerPhone

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

37% Call Center Services

63% Customer Service Outsourcing

AnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read more

Albany, NY

1230 Central Ave
Albany, NY 12205
1

518.292.0200

See All Locations (5)

View Profile
Call2Dial Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Duluth, GA

Services provided

30% Call Center Services

50% Direct Marketing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
Read more

Duluth, GA

Royston Dr.
Duluth, GA 30097
21 - 30

+16789959109

See All Locations (2)

View Profile
Infosys BPM Limited

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Atlanta, GA

Services provided

10% Call Center Services

10% AI Development

10% Accounting +7 services

10% Business Consulting

10% Corporate Training & Coaching

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% Procurement Support

10% Robotics Process Automation

Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read more

Bengaluru, India

26 Hosur Road, Electronics City
Bengaluru, India 560100
More than 5k

08028522405

See All Locations (2)

View Profile
AVOXI

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Call Center Services

AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
Read more

Atlanta, GA

1000 Circle 75 Parkway
Atlanta, GA 30339
41 - 49

770.937.9735

See All Locations (1)

View Profile
Jacada

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

50% Call Center Services

50% AI Development

Jacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
Read more

Alpharetta, GA

11560 Great Oaks Way, #200
Alpharetta, GA 30022
50 - 75

770.352.1300

See All Locations (1)

View Profile
Lingo Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Macon, GA

Services provided

100% Call Center Services

Phone answering service Lingo Communications was established in 2005. The company provides Call Center Services, and is small.
Read more

Macon, GA

115 Gateway Dr
Macon, GA 31210
21 - 30

866.405.4646

See All Locations (1)

View Profile
ASuperior Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison, GA

Services provided

100% Call Center Services

Established in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
Read more

Madison, GA

311 North Main St., Suite 100
Madison, GA 30650
6 - 9

800.344.6470

See All Locations (1)

View Profile
American TeleCenters, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gainesville, GA

Services provided

100% Call Center Services

Established in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
Read more

Gainesville, GA

930 Interstate Ridge Rd, Ste G
Gainesville, GA 30501
6 - 9

770.531.2999

See All Locations (1)

View Profile
OmniCall Receptionists

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Carrollton, GA

Services provided

100% Call Center Services

Answering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
Read more

Carrollton, GA

295 Thomas Newell Way
Carrollton, GA 30117
16 - 20

888.797.8555

See All Locations (1)

View Profile
ClarityTel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceville, GA

Services provided

100% Call Center Services

ClarityTel, a call center service, offer Call Center Services. They were established in 2001.
Read more

Lawrenceville, GA

4850 Sugarloaf Pkwy NW, 209-356
Lawrenceville, GA 30044
2 - 5

866.399.8647

See All Locations (1)

View Profile
Southern Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Albany, GA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Southern Answering Service is a midsize Albany, Georgia-based telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more

Albany, GA

2722-7 Dawson Rd
Albany, GA 31707
50 - 75

229.436.4711

See All Locations (1)

View Profile
Medcom Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Martinez, GA

Services provided

100% Call Center Services

Medcom Inc, an answering service company, specialize in Call Center Services. They were founded in 1988.
Read more

Columbia, SC

3818 River Dr
Columbia, SC 29201
1

803-256-7960

See All Locations (2)

View Profile
MLT Creative

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Services provided

20% Call Center Services

20% Branding

20% Content Marketing +2 services

20% Direct Marketing

20% Web Design

MLT Creative is a branding firm. The team is in Tucker, Georgia, and their services include Branding and Call Center Services.
Read more

Tucker, GA

2730 Mountain Industrial Boulevard, Suite 107
Tucker, GA 30084
6 - 9

404.292.4502

See All Locations (1)

View Profile
Ticket Alternative / Freshtix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

50% Call Center Services

50% Event Marketing

Ticket Alternative / Freshtix, a small call center company and Event Marketing company, is based in Atlanta, Georgia. Their services include Call Center Services and Event Marketing.
Read more

Atlanta, GA

1206 Spring Street NW
Atlanta, GA 30309
21 - 30

678.701.6114

See All Locations (1)

View Profile
Marketing Mob

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Atlanta, GA

Services provided

20% Fractional CMO Services

20% IT Staff Augmentation

20% Marketing Strategy +2 services

20% Pay Per Click

20% Sales Outsourcing

Marketing Mob is a Marketing Strategy company. Launched in 2010, the team provides Marketing Strategy and Pay Per Click.
Read more

Atlanta, GA

625 Timm Valley Road Northeast
Atlanta, GA 30305
2 - 5

4044220457

See All Locations (1)

View Profile
24/7 Medical Billing Services

5.0 2 reviews

$10,000+

< $25 / hr

50 - 249

Marietta, GA

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

With 24/7 Medical Billing Services, we offer end-to-end billing management for Physicians. If you are a doctor looking for help with Medicare or Medicaid reimbursement, look no more. Guaranteed
Read more
See all 2 projects

Marietta, GA

3001 Greenfield Drive
Marietta, GA 30068
101 - 150

+1 888-502-0537

See All Locations (1)

View Profile
Cynna Technologies Pvt Ltd

Not yet reviewed

$10,000+

$25 - $49 / hr

250 - 999

Evans, GA

Services provided

10% AI Development

10% E-Commerce Development

10% Graphic Design +7 services

10% Mobile App Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Cynna Technologies Pvt Ltd, a social media marketing agency, is in Evans, Georgia and Noida, India. Their services include Social Media Marketing and Search Engine Optimization.
Read more

Noida, India

A-15, Sector 3, Noida, Uttar Pradesh,201301
Noida, India 201301
21 - 30

7456002845

See All Locations (2)

View Profile
Add Ads Marketing Group

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Atlanta, GA

Services provided

20% Mobile App Development

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Add Ads Marketing Group is a social media marketing company. Founded in 2022, the team offers Social Media Marketing and Search Engine Optimization.
Read more

Atlanta, GA

James P Brawley Dr
Atlanta, GA 30314
6 - 9

864-723-0134

See All Locations (1)

View Profile
Aventex Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lawrenceville, GA

Services provided

20% Call Center Services

20% Accounting

20% Digital Strategy +2 services

20% IT Strategy Consulting

20% Search Engine Optimization

Aventex Consulting, a small Digital Strategy company, is located in Lawrenceville, Georgia. The team provides Digital Strategy and Search Engine Optimization.
Read more

Lawrenceville, GA

113 South Perry Street
Lawrenceville, GA 30046
10 - 15

+1 404 496 6447

See All Locations (1)

View Profile
Contact Automation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roswell, GA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Transcription

Founded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
Read more

Roswell, GA

1905 Woodstock Rd., Suite 1200-1250
Roswell, GA 30075
6 - 9

877.487.9679

See All Locations (1)

View Profile
TeleSales, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norcross, GA

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

TeleSales, Inc., a Back Office Outsourcing and Sales Outsourcing company, was launched in 1998. The team specializes in Back Office Outsourcing and Sales Outsourcing.
Read more

Norcross, GA

6075 Atlantic Blvd, #K1
Norcross, GA 30071
2 - 5

+1.(770).441.9777

See All Locations (1)

View Profile
Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Alpharetta, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

Santo Domingo, Dominican Republic

San Isidro Labrador, Manzana F
Santo Domingo, Dominican Republic 11500
21 - 30

+1 407-564-1327

See All Locations (2)

View Profile
Integreat Marketing

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Atlanta, GA

Services provided

20% Blockchain

20% Branding

20% Digital Strategy +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Integreat Marketing is a branding firm. Based in Atlanta, Georgia, the team specializes in Branding and Digital Strategy.
Read more

Atlanta, GA

7155 Roswell Road
Atlanta, GA 30328
6 - 9

(404) 282-7717

See All Locations (1)

View Profile
Adfy AI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

40% Call Center Services

40% AI Development

20% Custom Software Development

Adfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read more

Atlanta, GA

3379 Peachtree Rd NE, Ste 700
Atlanta, GA 30326
1

+1.844.242.4368

See All Locations (2)

View Profile
Your IT Company

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Lawrenceville, GA

Services provided

10% Call Center Services

20% Cybersecurity

20% IT Managed Services +5 services

20% IT Strategy Consulting

10% Cloud Consulting & SI

10% Other IT Consulting and SI

5% IT Staff Augmentation

5% Unified Communications Consulting & SI

Your IT Company is an IT strategy consulting company. The team specializes in IT strategy consulting and Cybersecurity, and the agency is in Lawrenceville, Georgia.
Read more

Lawrenceville, GA

121 E Crogan St
Lawrenceville, GA 30046
2 - 5

6783873870

See All Locations (1)

View Profile
FRONTLINE Selling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

20% Call Center Services

20% Corporate Training & Coaching

20% Market Research +4 services

10% AI Development

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

FRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
Read more

Atlanta, GA

3101 Cobb Pkwy SE Suite 124
Atlanta, GA 30339
50 - 75

(678) 566-3327

See All Locations (1)

View Profile
DataPlus

4.4 7 reviews

$1,000+

< $25 / hr

50 - 249

Hiram, GA

Services provided

25% Call Center Services

75% Back Office Outsourcing

DataPlus is a company specializing in back office services, including data entry, invoicing, and billing. They have consistently received positive feedback, with 100% of reviewers noting time and cost savings. Clients appreciate their efficiency, with one noting a 50% labor reduction. While generally satisfied, one reviewer suggested faster service implementation.

See all 7 projects

1 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Data Storing Services for Business Firm
5.0 — Read more
Read 3 Reviews

Was this helpful?

Industry Experience

DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Healthcare Consumer Products Business services IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.
Read All Reviews

Was this helpful?

Hiram, GA

PO Box 623, Georgia
Hiram, GA 30141

770.241.5452

See All Locations (1)

View Profile
Employy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mableton, GA

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +2 services

15% Social Media Marketing

10% Sales Outsourcing

Founded in 2023, Employy is a small Back Office Outsourcing company headquartered in Mableton, Georgia. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more

Mableton, GA

1025 Veterans Memorial Highway Southeast
Mableton, GA 30126
2 - 5

4708354627

See All Locations (1)

View Profile
Provalus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roswell, GA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% IT Strategy Consulting

Provalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
Read more

Roswell, GA

500 Colonial Center Parkway, Suite 140
Roswell, GA 30076
2 - 5

251.286.1070

See All Locations (1)

View Profile
B&F Call Center Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

100% Call Center Services

B&F Call Center Solutions is a call center service. They were established in 2007, and their services include Call Center Services.
Read more

Alpharetta, GA

402 Windstone Trail
Alpharetta, GA 30004

+1.866.276.7957

See All Locations (1)

View Profile
ASK Consulting

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Alpharetta, GA

Services provided

10% Call Center Services

20% Recruitment Process Outsourcing

15% Recruiting +5 services

15% Staffing

10% Business Consulting

10% Cloud Consulting & SI

10% Corporate Training & Coaching

10% Market Research

ASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
Read more

Boston, MA

183 State Street 4th Floor
Boston, MA 02109
2 - 5

781-365-5626

See All Locations (2)

View Profile
Extu

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

80% Pay Per Click

20% Sales Outsourcing

Pay per click agency Extu is headquartered in Atlanta, Georgia. The team specializes in Pay Per Click and Sales Outsourcing.
Read more

Atlanta, GA

2299 Perimeter Park Drive, Suite 150
Atlanta, GA 30341
41 - 49

+1.866.567.7432

See All Locations (1)

View Profile
10Xfive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Call Center Services

20% Media Planning & Buying

20% Search Engine Optimization +3 services

20% Web Development

10% Graphic Design

10% Public Relations

10Xfive is an answering service company launched in 2016. The small team provides Call Center Services and Media Planning & Buying.
Read more

Atlanta, GA

5500 Interstate North Parkway Suite 250
Atlanta, GA 30328
21 - 30

770.639.2285

See All Locations (1)

View Profile
Integral Choice, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% IT Strategy Consulting

Integral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
Read more

Atlanta, GA

1775 The Exchange, Ste 450
Atlanta, GA 30339
6 - 9

888.722.5580

See All Locations (1)

View Profile
Method Q

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Atlanta, GA

Services provided

20% Branding

20% Public Relations

20% Sales Outsourcing +3 services

20% Web Development

10% Email Marketing

10% Fractional CMO Services

Method Q is a small Atlanta, Georgia-based branding agency. Their services include Branding and Public Relations.
Read more

Atlanta, GA

3535 Peachtree Rd. NE #320
Atlanta, GA 30326
6 - 9

404-333-8105

See All Locations (1)

View Profile
Northwest Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Back Office Outsourcing

Answering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
Read more

Marietta, GA

800 Kennesaw Ave. NW Suite 330
Marietta, GA 30060

+1.770.429.2555

See All Locations (1)

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Georgia

List of the Top Georgia Call Center Companies & Voice Services

Reviews mention Knowledgeable

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Call Center Staff Aug for Higher Education Institution

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Call Center Services for Automotive Company

Digital Marketing, SMM & SEO for Software Solutions Company

CX Outsourcing for Financial Services Firm

Back Office Outsourcing for E-Commerce Co

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Nonprofit Organization

Reviews mention Knowledgeable

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Call Center Staff Aug for Higher Education Institution

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Call Center Services for IT Consulting Firm

Call Center Services for AI-Powered Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Unique expertise

Market Research & Sales Outsourcing for Manufacturing Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

TeleNet Marketing Solutions is very responsive

BPO Services for Management Consulting Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Call Center Services for Healthcare Service Provider

24/7 Call Answering for Construction Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Understands their clients' needs

Franchising Strategy for Inspection & Franchising Companies

Industry Experience

Select Industry to see insights

Reviews mention Hard working

Email Mktg, Sales & Call Center Services for Mktg Agency

Appointment Setting for Batteries Supplier

Lead Generation Services for Energy Efficiency Company

Lead Generation for HR Tech Company

Lead Generation for Consulting Firm

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Results-oriented

Lead Generation Services for Recruitment Firm