Leave a Review For Providers 0 0
  • Post a Project
Home BPO United States Georgia Alpharetta

Top BPO Companies in Alpharetta

Ratings Updated: December 5, 2025
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust
Get Matched

5 Leaders 15 Contenders

109 Companies

Country: United States
State: Georgia
City: Alpharetta

List of the Top Alpharetta BPO Services

  • Featured

    What are Featured Providers?

    Unity Communications Logotype

    Unity Communications

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alpharetta, United States

    Services provided

    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services
    15% Customer Service Outsourcing +4 services
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

    See all 44 projects

    Reviews mention Detail-oriented

    Clients consistently highlight Unity Communications' attention to detail as a key strength. One client noted their 'responsiveness and attention to detail' as impressive, emphasizing that every team member is aware of their roles and responsibilities, contributing to successful project outcomes. Overall, the sentiment regarding their detail-oriented approach is highly positive, with no areas for improvement mentioned.
    • BPO for PPO Management Consultancy Firm
      5.0 Jul 29, 2021

      Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.

      Read Full Review
    • IT Services for Telecommunications Company
      5.0 Apr 23, 2021

      Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.

      Read Full Review
    • Customer Service & Back-Office Outsourcing for Telecomms Co
      5.0 Mar 10, 2025

      They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
    Read All Reviews

    San Pedro Garza García, Mexico

    303 Avenida Circuito Frida Kahlo
    San Pedro Garza García, Mexico 66278

    201 - 250

    4805508700

    See All Locations (5)
    View Profile Visit Website
    tracking image
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alpharetta, United States

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Personable

    Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.
    • BPO & Customer Service Support for Financial Services Co
      4.5 Jun 27, 2024

      The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    Chicago, IL

    401 North Michigan Avenue
    Chicago, IL 60611

    1001 - 2000

    +16786547342

    See All Locations (2)
    View Profile Visit Website
    Remote CoWorker Logotype

    Remote CoWorker

    4.8 166 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Alpharetta, United States

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

    See all 166 projects

    Reviews mention Collaborative

    The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.
    • Staff Augmentation for Digital Marketing Agency
      5.0 Apr 4, 2024

      The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
    Read All Reviews

    View projects from:

    United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

    Hollywood, FL

    2450 hollywood blvd
    Hollywood, FL 33020

    76 - 100

    (561) 571-5222

    See All Locations (2)
    View Profile Visit Website
    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Alpharetta, United States

    Services provided

    20% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

    See all 16 projects
    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
    Read 3 Recent Reviews

    Industry Experience

    TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.

    Read All Reviews

    Select Industry to see insights

    Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

    View projects from:

    United States (14) Canada (1)

    Portland, OR

    1300 Southwest 6th Avenue
    Portland, OR 97201

    10 - 15

    5032910027

    See All Locations (2)
    View Profile Visit Website
  • DataPlus Logotype

    4.4 7 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Hiram, GA

    Services provided

    75% Back Office Outsourcing
    25% Call Center Services

    DataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.

    See all 7 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness in working with DataPlus is positive. Clients appreciate their ability to maintain deadlines and respond quickly, which significantly contributes to time savings. One client noted that DataPlus helps save 20-30% of time monthly, while another highlighted their effectiveness in meeting company goals. However, there is a suggestion for improvement in service speed, as one reviewer expressed a desire for faster implementation of services.
    • Data Entry & Cleansing for Consumer Products Company
      5.0 Dec 25, 2017

      I believe that they help the company maintain deadlines; they respond quickly.​​​​​​​

      Read Full Review
    • Data Entry Assistance for Telecommunications Firm
      4.0 Aug 12, 2017

      They should provider services faster to implement.

      Read Full Review
    Read All Reviews

    Industry Experience

    DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Healthcare Consumer Products Business services IT Services

    View projects from:

    Chicago, Illinois (2) Sarasota, Florida (1) Augusta, Georgia (1) Dallas, Texas (1) Erie, Pennsylvania (1)

    Hiram, GA

    PO Box 623, Georgia
    Hiram, GA 30141

    770.241.5452

    See All Locations (1)
    View Profile
  • Southwest Recovery Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Snellville, GA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Southwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.

    Read more

    Snellville, GA

    2330 Scenic Hwy
    Snellville, GA 30078

    +1.470.563.8600

    See All Locations (10)
    View Profile

  • Featured

    What are Featured Providers?

    Boldr. Logotype

    Boldr.

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Alpharetta, United States

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

    See all 10 projects

    Reviews mention Great team

    Clients consistently commend Boldr. for their exceptional team dynamics and commitment to client needs. One client highlighted the team's ability to foster a friendly atmosphere while proactively addressing deliverables, stating, 'No request was too much for them to take on.' Another noted Boldr.'s 'passion for their company and people' as a significant strength, emphasizing their dedication to creating a supportive work environment. Overall, the sentiment surrounding Boldr.'s team is overwhelmingly positive, reflecting strong alignment with client objectives.
    • Recruiting Services for Relationship Management Company
      5.0 Dec 23, 2023

      I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.

      Read Full Review
    • Call Center Services for Insurance Company
      5.0 Aug 23, 2022

      Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.

      Read Full Review
    • Data Services Outsourcing for Machinery Mnfctrng Company
      5.0 Aug 5, 2022

      Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.

      Read Full Review
    Read All Reviews

    Industry Experience

    Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    More responsive than most other service providers

    Boldr. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Mérida, Mexico

    3F Conexion 60, Calle 60 #346
    Mérida, Mexico 97000

    151 - 200

    See All Locations (5)
    View Profile Visit Website
    HelpSquad Logotype

    HelpSquad

    5.0 10 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Alpharetta, United States

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing

    HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

    See all 10 projects

    Reviews mention Personable

    Clients have consistently praised HelpSquad for their personable approach, highlighting the 'personalized level of service' and responsiveness to needs as standout qualities. One client noted their willingness to adapt to changing requirements, emphasizing a collaborative spirit. Overall, the sentiment reflects a high level of satisfaction with HelpSquad’s customer service, contributing to a positive perception of their engagement and support capabilities.
    • Call Center Staff Aug for Higher Education Institution
      5.0 Jul 24, 2025

      What did you find most impressive or unique about this company? The distinction here is their personalized level of service and broad technical depth for the cost.

      Read Full Review
    Read All Reviews

    Industry Experience

    HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

    More responsive than most other service providers

    HelpSquad is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Hatboro, PA

    330 S Warminster Rd Suite 341
    Hatboro, PA 19040

    10 - 15

    877-775-3667

    See All Locations (1)
    View Profile Visit Website
    Big Outsource Logotype

    Big Outsource

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Serves Alpharetta, United States

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 46 projects

    Reviews mention Adaptable

    The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.
    • Staffing & Back-Office Outsourcing for E-Commerce Company
      5.0 Jul 24, 2025

      The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.

      Read Full Review
    • Back-Office Outsourcing for Organic Meal Delivery Firm
      5.0 Sep 7, 2025

      What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.

      Read Full Review
    Read All Reviews

    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
    Read All Reviews

    More responsive than most other service providers

    Big Outsource is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Northwest Telephone Answering Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Marietta, GA

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Back Office Outsourcing

    Answering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.

    Read more

    Marietta, GA

    800 Kennesaw Ave. NW Suite 330
    Marietta, GA 30060

    +1.770.429.2555

    See All Locations (1)
    View Profile

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • Concierge Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Athens, GA

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Compliance Consulting +2 services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Concierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.

    Read more

    Athens, GA

    112 Athens West Parkway Suite C, D & E
    Athens, GA 30606

    +1.877.827.4152

    See All Locations (1)
    View Profile
  • B&F Call Center Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Alpharetta, GA

    Services provided

    100% Call Center Services

    B&F Call Center Solutions is a call center service. They were established in 2007, and their services include Call Center Services.

    Read more

    Alpharetta, GA

    402 Windstone Trail
    Alpharetta, GA 30004

    +1.866.276.7957

    See All Locations (1)
    View Profile
  • EDS Service Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Atlanta, GA

    Services provided

    100% Back Office Outsourcing

    EDS Service Solutions is a Back Office Outsourcing company. Their midsize team is in Atlanta, Georgia. Their services include Back Office Outsourcing.

    Read more

    Atlanta, GA

    400 Galleria Parkway, Suite 1820
    Atlanta, GA 30339

    404.445.8255

    See All Locations (1)
    View Profile
  • Remote Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Duluth, GA

    Services provided

    100% Call Center Services

    Remote Call Center is a midsize Duluth, Georgia-based answering service. Their services include Call Center Services.

    Read more

    Duluth, GA

    4500 Satellite Blvd, Suite 2380
    Duluth, GA 30096

    +1.404.990.4639

    See All Locations (1)
    View Profile

  • Featured

    What are Featured Providers?

    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    60% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +1 service
    10% Call Center Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Unique expertise

    Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.
    • BPO Services for Tech Company
      5.0 May 25, 2022

      This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.

      Read Full Review
    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.

      Read Full Review
    Read All Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    More responsive than most other service providers

    TDCX is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • DG Solutions, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Conyers, GA

    Services provided

    20% Call Center Services
    20% Direct Marketing
    20% Fulfillment +2 services
    20% Other Design
    20% Print Design

    Call center company DG Solutions, Inc. Provides Call Center Services and Fulfillment. They were established in 1980.

    Read more

    Conyers, GA

    2074 East Park Drive
    Conyers, GA 30013

    +1.770.972.2354

    See All Locations (1)
    View Profile
  • CX Talks Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Atlanta, GA

    Services provided

    25% CRM Consulting and SI
    25% Corporate Training & Coaching
    25% Customer Service Outsourcing +1 service
    25% UX/UI Design

    CX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.

    Read more

    Atlanta, GA

    1006 Morgans Landing Dr
    Atlanta, GA 30350

    404.308.7173

    See All Locations (1)
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Solvo Global
2 Moneypenny USA (formerly VoiceNation)
3 BELAY
4 Franchise Marketing Systems
5 Capital Recovery Corporation

List of the Top 5 Alpharetta BPO Services

  1. Solvo Global Logotype

    Solvo Global

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Medellín, Colombia

    Ability to deliver

    30.3/40.0
    16.2/20 Reviews
    8.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  2. Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Ability to deliver

    31.1/40.0
    14.6/20 Reviews
    6.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. BELAY Logotype

    BELAY

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Roswell, GA

    Ability to deliver

    15.7/40.0
    0/20 Reviews
    6.2/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  4. Franchise Marketing Systems Logotype

    Franchise Marketing Systems

    $5,000+
    $100 - $149 / hr
    10 - 49
    Alpharetta, GA

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  5. Capital Recovery Corporation Logotype

    Capital Recovery Corporation

    Undisclosed
    Undisclosed
    50 - 249
    Alpharetta, GA

    Ability to deliver

    21.3/40.0
    14.6/20 Reviews
    1.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  6. Interboost Staffing Solutions Logotype

    Interboost Staffing Solutions

    Undisclosed
    < $25 / hr
    250 - 999
    Alpharetta, GA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  7. 24/7 Medical Billing Services Logotype

    24/7 Medical Billing Services

    $10,000+
    < $25 / hr
    50 - 249
    Marietta, GA

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  8. Vd Biling Services Logotype

    Vd Biling Services

    Undisclosed
    Undisclosed
    250 - 999
    Alpharetta, GA

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  9. Docufree Logotype

    Docufree

    Undisclosed
    Undisclosed
    250 - 999
    Alpharetta, GA

    Ability to deliver

    6.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    36% Back Office Outsourcing
    64% Other
    View Profile Visit Website
  10. Global Payments Logotype

    Global Payments

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Atlanta, GA

    Ability to deliver

    20/40.0
    14/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  11. My BTLR Logotype

    My BTLR

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Alpharetta, GA

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  12. Clear Harbor Logotype

    Clear Harbor

    Undisclosed
    Undisclosed
    250 - 999
    Alpharetta, GA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  13. 3Alpha LLC Logotype

    3Alpha LLC

    Undisclosed
    < $25 / hr
    2 - 9
    Duluth, GA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  14. Cornerstone Licensing Services Logotype

    Cornerstone Licensing Services

    Undisclosed
    Undisclosed
    50 - 249
    Roswell, GA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  15. TeleSales, Inc. Logotype

    TeleSales, Inc.

    Undisclosed
    Undisclosed
    2 - 9
    Norcross, GA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  16. Call2Dial Inc Logotype

    Call2Dial Inc

    Undisclosed
    Undisclosed
    10 - 49
    Duluth, GA

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  17. Courtesy Connection Logotype

    Courtesy Connection

    Undisclosed
    Undisclosed
    2 - 9
    Dunwoody, GA

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  18. Aledium Call Center HR Services Logotype

    Aledium Call Center HR Services

    Undisclosed
    Undisclosed
    2 - 9
    Suwanee, GA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  19. Provalus Logotype

    Provalus

    Undisclosed
    Undisclosed
    10 - 49
    Roswell, GA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  20. Contact Automation Logotype

    Contact Automation

    Undisclosed
    Undisclosed
    2 - 9
    Roswell, GA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website

Latest BPO Articles

See all articles
Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025 cover image

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Updated May 21, 2025
Clutch Team

Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.

Business Services, Executive Voices
Why More Law Firms Are Leveraging BPOs cover image

Why More Law Firms Are Leveraging BPOs

Updated April 8, 2025
Vidya Plainfield

Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.

Business Services, Thought Leadership
From Vendor to Partner: Carole Mahoney on Co-Creation Growth cover image

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Updated April 8, 2025
Tim Condon

Transform your agency from a vendor to a valued partner with insights from Carole Mahoney, Founder of Unbound Growth. Learn how co-creation strengthens...

Business Services, Executive Voices

Similar Categories

Related Services

Accounting in Alpharetta 3pl in Alpharetta

Specialties

Claims Processing Content Creation Payment Processing FAO Medical Billing BPO Back Office Data Entry Legal Outsourcing Document Digitization & Management

Nearby Locations

BPO in Atlanta BPO in Athens
View More

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.