Top BPO Companies in Alpharetta
128 Companies
List of the Top Alpharetta BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Alpharetta, United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
Reviews mention Exceptional performance
Unity Communications has received exceptional feedback from clients, highlighting their outstanding performance and dedication. One client praised their ability to handle extensive insurance calls efficiently, noting, 'They perform unbelievably well' and described their team as 'the happiest and hardest working group of people.' Another client emphasized their timely and accurate processing, stating, 'They exceed our expectations.' Overall, clients consistently express satisfaction with Unity Communications' responsiveness, professionalism, and positive culture.-
Customer Service Support for Wireless Company
5.0 Jun 6, 2019They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They consistently receive positive feedback, and we want to hire more of them. They’re responsive and follow through with every task. I assign cases in Salesforce according to our service-level agreement, and Unity Communications knows the workflow perfectly.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Alpharetta, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Alpharetta, United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
Reviews mention Personable
The feedback regarding Remote CoWorker highlights their personable approach, with clients appreciating the genuine interest shown by representatives like Warren. One attorney noted their outstanding responsiveness and the feeling of being valued, while a manager emphasized their ability to maintain a personalized touch alongside operational efficiency. Overall, clients expressed satisfaction with the company's commitment to building strong relationships, underscoring a positive sentiment towards their personable nature.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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VA Services for Damage Claims Firm
5.0 Dec 17, 2020The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.
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Legal Assistance Outsourcing for Law Firm
5.0 Jun 23, 2025Remote CoWorker has been unbelievably responsive in terms of customer service and making me feel like a valued customer. We communicate via email and Zoom. Remote CoWorker is very personable in an age when it's hard to talk to people.
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15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Alpharetta, United StatesServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Well-organized projects
Clients have consistently praised TechSpeed LLC for their well-organized project management, highlighting their efficiency in handling complex data entry tasks. One client noted, "Their level of organization and willingness to tackle the project with an expectation of perfection" was particularly impressive. Another emphasized that the project was always completed on time and with little to no errors, stating, "We have come to rely on Techspeed to complete this project successfully for our organization." Overall sentiment reflects high satisfaction with their structured approach.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018We had a single point of contact who kept things clear and organized.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Lawrenceville, GA
Services provided
20% Cybersecurity20% IT Managed Services20% IT Strategy Consulting +5 services10% Call Center Services10% Cloud Consulting & SI10% Other IT Consulting and SI5% IT Staff Augmentation5% Unified Communications Consulting & SIYour IT Company is an IT strategy consulting company. The team specializes in IT strategy consulting and Cybersecurity, and the agency is in Lawrenceville, Georgia.
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UndisclosedUndisclosed2 - 9Gainesville, GA
Services provided
80% Call Center Services20% Business ConsultingCallBird is a call center. They specialize in Call Center Services and Business Consulting and were founded in 2025.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Alpharetta, United StatesServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.-
Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
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$10,000+< $25 / hr250 - 999Serves Alpharetta, United StatesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Communicative
The feedback regarding Big Outsource's communicative nature is overwhelmingly positive. Clients consistently highlight their timely responses and proactive communication. For instance, one client noted, "Always on time, very communicative," while another emphasized, "Their level of communication has been exceptional." Additionally, clients appreciated the team's ability to adapt quickly and manage tasks independently, reinforcing the sentiment that Big Outsource excels in maintaining clear and effective communication throughout their projects.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry for E-Commerce Company
5.0 Jul 26, 2023Our experience with Big Outsource has been remarkably positive. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. The team's consistent updates and clear communication were appreciated and contributed to a seamless workflow.
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Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Their responsive leadership team have been instrumental in our success. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Customer Service Outsourcing for EdTech Company
5.0 May 20, 2025BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Alpharetta, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform
4.0 Apr 14, 2022We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosedFreelancerJasper, GA
Services provided
20% AI Consulting20% AI Development20% Business Consulting +2 services20% Customer Service Outsourcing20% Social Media MarketingBizBot Ninja is a social media marketing agency. The small Jasper, Georgia-based team focuses on Social Media Marketing and Artificial Intelligence. The company was founded in 2024.
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$5,000+$100 - $149 / hr2 - 9Atlanta, GA
Services provided
20% Call Center Services20% Content Marketing20% Direct Marketing +2 services20% Email Marketing20% Social Media MarketingDCD Agency is an answering service company. Their small team is based in Atlanta, Georgia. Their services include Call Center Services and Content Marketing.
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UndisclosedUndisclosed2 - 9Johns Creek, GA
Services provided
20% Branding20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingFounded in 2006, Expert Maker Media is a branding company. The team provides Branding and Social Media Marketing and is headquartered in Johns Creek, Georgia.
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UndisclosedUndisclosed2 - 9Gainesville, GA
Services provided
100% Call Center ServicesEstablished in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Atlanta, GA
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +1 service25% IT Managed ServicesCrawford Thomas Recruiting is an Atlanta, Georgia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were founded in 2007.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Branding20% Public Relations20% Sales Outsourcing +3 services20% Web Development10% Email Marketing10% Fractional CMO ServicesMethod Q is a small Atlanta, Georgia-based branding agency. Their services include Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
50% IT Managed Services25% Customer Service Outsourcing25% IT Staff AugmentationBoost IT, LLC, an IT managed services company, was founded in 2000. They focuses on IT managed services and IT staff augmentation.
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UndisclosedUndisclosed2 - 9Lawrenceville, GA
Services provided
40% Business Consulting20% Back Office Outsourcing20% Branding +2 services10% Logo10% Social Media MarketingSan Consults, a Business Consulting company, was founded in 2015. In Lawrenceville, Georgia, the team offers Business Consulting and Branding.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Corporate Training & Coaching +2 services20% Market Research20% Marketing StrategySmall Market Research company QWJS Consulting, A Limited Company, is in Atlanta, Georgia. Their services include Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
40% Accounting40% Business Consulting20% Back Office OutsourcingLaunched in 2008, SWF Consulting, Inc. Is an Accounting company. Their team provides Accounting and Business Consulting.
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UndisclosedUndisclosed2 - 9Fairburn, GA
Services provided
30% Back Office Outsourcing30% Business Consulting20% Corporate Training & Coaching +1 service20% IT Managed ServicesEncompass Management Solutions LLC is a Business Consulting company. Their team is based in Fairburn, Georgia and provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
40% Business Consulting30% Corporate Training & Coaching10% Event Management +2 services10% Event Marketing10% Sales OutsourcingCore Elevation, Inc. Is a Business Consulting company. Their team is in Atlanta, Georgia. The firm specializes in Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Buford, GA
Services provided
20% Custom Software Development15% Social Media Marketing15% Web Development +5 services10% Call Center Services10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Carrollton, GA
Services provided
100% Call Center ServicesAnswering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
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Undisclosed$50 - $99 / hrFreelancerAthens, GA
Services provided
30% Social Media Marketing25% Customer Service Outsourcing25% Event Marketing +1 service20% Business ConsultingEstablished in 2020, The Golden Solution LLC is a small Athens, Georgia-based social media marketing agency. Their team focuses on Social Media Marketing and Event Marketing.
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UndisclosedUndisclosed10 - 49Madison, GA
Services provided
100% Call Center ServicesEstablished in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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Undisclosed$150 - $199 / hrFreelancerCarrollton, GA
Services provided
20% Branding20% Marketing Strategy20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingSmall branding company CraigAds, is in Carrollton, Georgia. The team specializes in Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.Was this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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$1,000+< $25 / hr50 - 249Hiram, GA
Services provided
75% Back Office Outsourcing25% Call Center ServicesSee all 7 projectsDataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.
Reviews mention Well-organized projects
Clients consistently praise DataPlus for their exceptional organization in project management. One client noted, 'Their strength is their organization,' highlighting the efficiency and lack of errors in their work. Additionally, the client emphasized that there are 'only good things about them with organization, efficiency, and cost savings.' Overall, the sentiment regarding well-organized projects is highly positive, reflecting DataPlus's ability to effectively manage tasks and deliver results.-
Data Entry & Cleansing for Health Care Company
4.0 Dec 25, 2017There are no cons. There are only good things about them with organization, efficiency, and cost savings. Their strength is their organization.
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Industry Experience
DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
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Telecommunications Healthcare Consumer Products Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.Was this helpful?
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Compliance Consulting +2 services20% Customer Service Outsourcing20% Sales OutsourcingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
100% Call Center ServicesB&F Call Center Solutions is a call center service. They were established in 2007, and their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Back Office OutsourcingEDS Service Solutions is a Back Office Outsourcing company. Their midsize team is in Atlanta, Georgia. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Duluth, GA
Services provided
100% Call Center ServicesRemote Call Center is a midsize Duluth, Georgia-based answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Conyers, GA
Services provided
20% Call Center Services20% Direct Marketing20% Fulfillment +2 services20% Other Design20% Print DesignCall center company DG Solutions, Inc. Provides Call Center Services and Fulfillment. They were established in 1980.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% CRM Consulting and SI25% Corporate Training & Coaching25% Customer Service Outsourcing +1 service25% UX/UI DesignCX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Alpharetta BPO Services
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Ability to deliver
20.7/40.015.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
Ability to deliver
31.6/40.016.2/20 Reviews9.3/10 Clients & Experience6.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Alpharetta, GA
Ability to deliver
21.3/40.014.6/20 Reviews1.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr250 - 999Alpharetta, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
6.9/40.00/20 Reviews0/10 Clients & Experience6.9/10 Market PresenceService focus
36% Back Office Outsourcing64% Other -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
20/40.014/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$25 - $49 / hr50 - 249Duluth, GA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr2 - 9Duluth, GA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Roswell, GA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Norcross, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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