Top BPO Companies in Atlanta

Ratings Updated: December 5, 2025

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2 Leaders 15 Contenders

109 Companies

Country: United States

State: Georgia

City: Atlanta

List of the Top Atlanta BPO Services

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Atlanta, GA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Easy to work with
Overall, clients have expressed a positive sentiment regarding Remote CoWorker's ease of collaboration. Feedback highlights the team's responsiveness and friendly demeanor, with one client noting, 'Dhan is easy to work with, friendly, confident, and responsive.' Another client praised the staff as 'wonderful: effective, loyal, friendly,' while a different review emphasized the 'quick response times, ease of communication, and positivity.' These sentiments underscore the company's commitment to fostering a seamless working relationship.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

Princess J. P. has been a pleasure to work with. She helps me with my business everyday and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

The delivery was better than expected. Good Communication in a timely manner. Easy to work with, Professionalism.
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BPO & Call Center Services for Educational Provider

4.0 Feb 19, 2024

Remote CoWorker has been extremely easy to work with, as their process is quick and flexible. Remote CoWorker delivers items on time and responds well to feedback, both individually and as a company.
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Virtual Assistant Support for Life Insurance Company

5.0 Jul 19, 2023

Easy to work with and they provided us with a good VA. As far as ongoing support from our project manager, they have been responsive when we have reached out.
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Administrative Support Outsourcing for Railing Company

5.0 Apr 10, 2025

The company's friendliness and good work ethic were particularly impressive. Their very quick response time and attention to detail ensured a smooth collaboration. Overall, they were easy to communicate with through virtual meetings and messaging apps.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Atlanta, GA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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DataPlus

4.4 7 reviews

$1,000+

< $25 / hr

50 - 249

Hiram, GA

Services provided

75% Back Office Outsourcing

25% Call Center Services

DataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.

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Reviews mention Efficient
Clients have consistently praised DataPlus for their efficiency, citing impressive organizational skills and a significant reduction in errors. One client noted they save $1,000 monthly due to these efficient services. Overall sentiment highlights that there are 'only good things' about their efficiency, with no identified areas for improvement, reinforcing the company's strong reputation in delivering organized and effective solutions.

Data Entry & Cleansing for Health Care Company

4.0 Dec 25, 2017

There are no cons. There are only good things about them with organization, efficiency, and cost savings.
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Industry Experience

DataPlus has demonstrated expertise across various industries, including Healthcare, Consumer Products, Business Services, IT Services, and Telecommunications. Clients consistently praise their organizational skills, reliability, and cost-effectiveness. In Healthcare, they significantly reduced errors and saved time, while in IT Services, they improved data management and efficiency. Overall sentiment is highly positive, with clients noting substantial savings and enhanced operational efficiency, making DataPlus a strong candidate for companies seeking support in these sectors.
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Telecommunications Healthcare Consumer Products Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with DataPlus's cost-effectiveness and value for money. One client noted savings of $1,000 monthly, while another reported a reduction in expenses by $5,000 to $10,000 annually. Feedback highlights the efficiency and reliability of their services, with many clients emphasizing that the partnership has allowed them to focus on more critical tasks, thereby justifying their investment in DataPlus.
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Hiram, GA

PO Box 623, Georgia
Hiram, GA 30141

770.241.5452

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Southwest Recovery Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Snellville, GA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Southwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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Snellville, GA

2330 Scenic Hwy
Snellville, GA 30078

+1.470.563.8600

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Atlanta, GA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Great project management
Boldr. has received positive feedback regarding their project management capabilities. Clients noted that their project management is 'very pleasant' and that operations have 'gone smoothly.' One client highlighted the effective use of tools like Microsoft Power BI and regular communication via Microsoft Teams, which contributed to a seamless experience. Overall, clients appreciate Boldr.'s responsiveness and commitment to meeting their needs, though they suggest maintaining flexibility to adapt to rapid changes.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

The project management is very pleasant, and things have gone smoothly. As for tools, we use Microsoft Power BI and Harmony. We primarily communicate through Microsoft Teams or Google Meet meetings and email.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re great partners. They do a good job. Every time they want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. One of the things we look at, especially in the customer support world, is the attrition rates. Their attrition rates have been really low, which is good. They’re retaining a lot of people, so we don’t have to do rehiring and retraining. They’re very quick, responsive, and flexible.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Atlanta, GA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Atlanta, GA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Northwest Telephone Answering Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

35% Call Center Services

35% Sales Outsourcing

30% Back Office Outsourcing

Answering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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Marietta, GA

800 Kennesaw Ave. NW Suite 330
Marietta, GA 30060

+1.770.429.2555

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Concierge Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athens, GA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Compliance Consulting +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Concierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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Athens, GA

112 Athens West Parkway Suite C, D & E
Athens, GA 30606

+1.877.827.4152

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B&F Call Center Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

100% Call Center Services

B&F Call Center Solutions is a call center service. They were established in 2007, and their services include Call Center Services.
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Alpharetta, GA

402 Windstone Trail
Alpharetta, GA 30004

+1.866.276.7957

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EDS Service Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Services provided

100% Back Office Outsourcing

EDS Service Solutions is a Back Office Outsourcing company. Their midsize team is in Atlanta, Georgia. Their services include Back Office Outsourcing.
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Atlanta, GA

400 Galleria Parkway, Suite 1820
Atlanta, GA 30339

404.445.8255

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Remote Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Duluth, GA

Services provided

100% Call Center Services

Remote Call Center is a midsize Duluth, Georgia-based answering service. Their services include Call Center Services.
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Duluth, GA

4500 Satellite Blvd, Suite 2380
Duluth, GA 30096

+1.404.990.4639

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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DG Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Conyers, GA

Services provided

20% Call Center Services

20% Direct Marketing

20% Fulfillment +2 services

20% Other Design

20% Print Design

Call center company DG Solutions, Inc. Provides Call Center Services and Fulfillment. They were established in 1980.
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Conyers, GA

2074 East Park Drive
Conyers, GA 30013

+1.770.972.2354

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CX Talks

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Atlanta, GA

Services provided

25% CRM Consulting and SI

25% Corporate Training & Coaching

25% Customer Service Outsourcing +1 service

25% UX/UI Design

CX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.
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Atlanta, GA

1006 Morgans Landing Dr
Atlanta, GA 30350

404.308.7173

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Global Payments

2 Puzzle

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

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Ability to Deliver considers three criteria:

Client feedback and reviews
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Market presence and reputation in the industry

List of the Top 2 Atlanta BPO Services

Global Payments

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Ability to deliver

20/40.0

14/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Puzzle

$100,000+

$50 - $99 / hr

50 - 249

Atlanta, GA

Ability to deliver

22.7/40.0

17.8/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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Tiburon Data LLC

Undisclosed

Undisclosed

250 - 999

Atlanta, GA

Ability to deliver

12.9/40.0

0/20 Reviews

8/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

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Magissistant

Undisclosed

< $25 / hr

50 - 249

Atlanta, GA

Ability to deliver

7.2/40.0

0/20 Reviews

3.2/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AthenaHealth

$1,000+

< $25 / hr

1,000 - 9,999

Atlanta, GA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Solvo Global

$1,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Ability to deliver

30.3/40.0

16.2/20 Reviews

8.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Moneypenny USA (formerly VoiceNation)

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Ability to deliver

31.1/40.0

14.6/20 Reviews

6.6/10 Clients & Experience

9.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Employy

$1,000+

< $25 / hr

2 - 9

Mableton, GA

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Manpower Virtual

$1,000+

Undisclosed

50 - 249

Atlanta, GA

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
BELAY

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Ability to deliver

15.7/40.0

0/20 Reviews

6.2/10 Clients & Experience

9.4/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Courtesy Connection

Undisclosed

Undisclosed

2 - 9

Dunwoody, GA

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Infosys BPM Limited

$1,000+

$25 - $49 / hr

10,000+

Atlanta, GA

Ability to deliver

5.9/40.0

0/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Premier Placements LLC

$1,000+

$25 - $49 / hr

50 - 249

Atlanta, GA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
AVOXI

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Chime Solutions LLC

Undisclosed

Undisclosed

50 - 249

Morrow, GA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Donnelly Communications, Inc.

Undisclosed

Undisclosed

50 - 249

Atlanta, GA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
MLT Creative

$5,000+

$100 - $149 / hr

10 - 49

Tucker, GA

Ability to deliver

5.8/40.0

0/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website

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