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Home Call Centers Virtual Receptionist United States Los Angeles

Top Virtual Receptionist Services in Los Angeles

Ratings Updated: July 14, 2026
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33 Companies

Country: United States
State: California
City: Los Angeles
Inbound Services: Virtual receptionist

List of the Top Los Angeles Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Los Angeles, CA

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.

    See all 45 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources.
    Read 1 Recent Review
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.

    Read Most Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    HR, R&D & Customer Service Support for Green Technology Co

    5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Los Angeles, CA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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    Reviews mention Accommodating

    Clients express a high level of satisfaction with Moneypenny USA's accommodating nature. One client noted that, during onboarding, the team swiftly resolved a system glitch, demonstrating their responsiveness. Feedback highlighted the availability of direct contacts for communication and their willingness to listen and improve based on client suggestions. Overall, the sentiment reflects a strong appreciation for their customer service, with clients feeling supported and valued throughout the engagement.
    • Answering Services for Marketing Company
      4.0 Jul 10, 2017

      What impressed me the most was that Voice Nation was willing to let me custom select fields which I required the people answering the calls to fully fill out and submit to us. If we have any problems, we can simply call one of their representatives and have the issue fixed.

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    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.
    Read 1 Recent Review
    4 of 5 Virtual receptionist reviews are 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.

    Read Most Recent Review

    Industry Experience

    Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.

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    Select Industry to see insights

    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction
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  • Helplama Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Services provided

    25% Call Center Services
    75% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

    See all 1 projects

    Industry Experience

    Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.
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    Walnut, CA

    340 S Lemon Ave Walnut
    Walnut, CA 91789

    2 - 5

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  • JOYNO INC Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Santa Monica, CA

    Services provided

    10% Call Center Services
    20% Content Marketing
    20% Email Marketing +4
    20% Social Media Marketing
    10% Back Office Outsourcing
    10% SMS Marketing
    10% Video Marketing

    Focus Areas

    25% Virtual receptionist
    50% Inbound appointment scheduling
    25% Answering services

    JOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media marketing. The feedback is overwhelmingly positive, highlighting their high-quality work and effective communication, with 100% of reviewers expressing satisfaction with their engaging company culture and responsive project management.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Comprehensive Digital Mktg Services for Wellness Company

    5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
    Read 1 Review

    Industry Experience

    JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.

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    Select Industry to see insights

    Consulting Wellness & Fitness Restaurants

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Los Angeles commend JOYNO INC for their innovative design, efficient project management, and exceptional communication. Clients emphasize the company's dedication to quality, often exceeding expectations with additional services and a genuine care for their business success.
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  • Hire Live Support Inc Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cerritos, CA

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    15% Social Media Marketing
    15% Web Development

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Hire Live Support Inc is a distinguished provider of Customer Support Services, specializing in 24/7 telephonic support, technical assistance, and administrative tasks. Renowned for their quick response times and high customer satisfaction rates, they maintain over 90% satisfaction and a first response time under 60 seconds, highlighting their effectiveness and reliability in the contact center services industry.

    See all 4 projects

    Reviews mention Timely

    Clients have consistently praised Hire Live Support Inc for their timely delivery of services. One client noted, 'They deliver on time,' highlighting their efficiency in managing tasks, which has resulted in improved response times and customer satisfaction. Another client echoed this sentiment, stating that their administrative workload has been handled well, with timely coordination leading to positive feedback from customers and instructors. Overall, the sentiment regarding timeliness is highly positive across multiple reviews.
    • CRM & Email Marketing Support for Fitness Studio
      5.0 Jun 4, 2026

      Hire Live Support Inc delivers on time. We communicate via virtual meetings, emails, and messaging apps.

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    4 of 4 reviews are 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for Hire Live Support Inc highlight their exceptional service and professionalism across various industries. Clients commend their ability to provide dedicated support teams, resulting in improved response times and customer satisfaction rates exceeding 90%. For instance, GETUS Communications noted a reduction in first response time to under 60 seconds, while a financial services company reported a decrease in response time from 5 minutes 44 seconds to 1 minute 12 seconds. Overall, client sentiment is overwhelmingly positive, emphasizing the company's adaptability and alignment with client values.
    Read 4 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Hire Live Support Inc's cost-effectiveness and alignment with budgetary needs. One client noted that they chose the company because 'their pricing fit our budget' and appreciated the 'good value for the cost.' Another client echoed this sentiment, stating that the company was selected due to its competitive pricing and cultural fit. Overall, the feedback reflects a positive sentiment regarding the company's value relative to its pricing structure.
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    Canada (1) United States (1)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

    See all 19 projects

    Reviews mention Professional

    Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.
    • Answering Services for Education Service
      5.0 Aug 12, 2017

      The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.

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    5 of 19 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sound Telecom Provides Better Customer Service

    5.0 — Read more
    Read 19 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.
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    Los Angeles, CA

    2202 S Figueroa St
    Los Angeles, CA 90007

    2 - 5

    See All Locations (3)
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  • Xync Inc. Logotype

    4.7 5 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    70% Inbound appointment scheduling
    20% Answering services

    Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

    See all 5 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with Xync Inc., highlighting their proactive approach and ownership in client success. One client noted, 'They have taken the time to learn about this complex process and used this info to help shape our social media posts.' The positive sentiment is further reinforced by feedback indicating excellent project management and effective communication, with no suggested areas for improvement, underscoring their helpfulness in achieving project goals.
    • SMM & Lead Generation Services for IT Consulting Firm
      5.0 Jun 21, 2023

      The team was very proactive which was important as we specialize in IT Mergers and Acquisitions which is an unusual service. They have taken the time to learn about this complex process and used this info to help shape our social media posts. I feel like they have as much ownership in our success as we do.

      Read Full Review
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    Industry Experience

    Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries.

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    Select Industry to see insights

    Healthcare Software IT Services Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided.
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    Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)
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  • Zventus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.

    Read more
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  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Walnut, CA

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

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    Walnut, CA

    340 South Lemon Avenue
    Walnut, CA 91789

    751 - 1000

    +1 844 560 8092

    See All Locations (2)
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  • Answering365 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Services provided

    75% Call Center Services
    15% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.

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  • Tel-Us Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Services provided

    52% Call Center Services
    48% Customer Service Outsourcing

    Focus Areas

    31% Virtual receptionist
    54% Answering services
    15% Inbound appointment scheduling

    Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • Calltastic Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Santa Monica, CA

    Services provided

    20% Call Center Services
    20% Business Consulting
    20% Customer Service Outsourcing +4
    20% Sales Outsourcing
    10% IT Strategy Consulting
    5% Back Office Outsourcing
    5% Ecommerce Marketing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.

    Read more
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  • Bristol Healthcare Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Cerritos, CA

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +3
    20% Insurance Services & Brokers
    20% Other IT Consulting and SI
    10% Customer Service Outsourcing

    Focus Areas

    27% Virtual receptionist
    43% Answering services
    30% Inbound appointment scheduling

    Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.

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  • Agent360 Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Los Angeles, CA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    45% Virtual receptionist
    45% Answering services
    10% Inbound appointment scheduling

    Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.

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  • 89Bots.com Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA

    Services provided

    10% Call Center Services
    20% AI Development
    20% Conversion Optimization +4
    20% Web Development
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    57% Virtual receptionist
    43% Answering services

    89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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    Industry Experience

    89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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  • ConnectPeak Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Services provided

    20% Call Center Services
    20% Corporate Training & Coaching
    20% Direct Marketing +3
    20% Sales Outsourcing
    10% AI Consulting
    10% Customer Service Outsourcing

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.

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  • Global Voxe Inc. Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +1
    25% Staffing

    Focus Areas

    33% Virtual receptionist
    34% Inbound appointment scheduling
    33% Answering services

    Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.

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  • AWESOME OS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Los Angeles, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% HR Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.

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  • Sinousia | Catrice Antonette Monson Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Los Angeles, CA

    Services provided

    20% Call Center Services
    30% Business Consulting
    30% Customer Service Outsourcing +1
    20% PEO/Employee Leasing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Business Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.

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  • Upcision Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Marketing Strategy +1
    25% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Based in Los Angeles, California, Upcision is a small Marketing Strategy company. Their services include Marketing Strategy and Call Center Services.

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  • Customer First Solutions Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    65% Answering services
    25% Inbound appointment scheduling

    Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.

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  • Tri Source International Logotype

    5.0 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santa Clarita, CA

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    15% Sales Outsourcing +2
    10% Back Office Outsourcing
    5% HR Consulting

    Focus Areas

    100% Virtual receptionist

    Tri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.

    See all 2 projects

    Reviews mention Communicative

    Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.
    • Call Center & Customer Support for Financial Services Firm
      5.0 Aug 12, 2022

      We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online Retailer

    5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read more
    Read 2 Reviews

    Industry Experience

    Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.

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    Select Industry to see insights

    Consumer Products Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
    Read All Reviews
    View Profile
  • ChamConnect Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    Freelancer
    Los Angeles, CA

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Established in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Universal Contact Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Glendale, CA

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +1
    20% Sales Outsourcing

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Call center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).

    Read more

    Glendale, CA

    700 N. Brand Blvd
    Glendale, CA 91203

    1

    +1.866.972.0766

    See All Locations (2)
    View Profile
  • Helpt Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Irvine, CA

    Services provided

    25% Call Center Services
    50% IT Staff Augmentation
    25% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    45% Answering services
    5% Inbound appointment scheduling

    Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Nonemergency Call Support for POS Software Firm

    5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
    Read 1 Review

    Industry Experience

    Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
    Read All Reviews
    View Profile
  • Excel Telemessaging Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Irvine, CA

    Services provided

    80% Call Center Services
    15% Customer Service Outsourcing
    5% Business Consulting

    Focus Areas

    30% Virtual receptionist
    60% Answering services
    10% Inbound appointment scheduling

    Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Z4 Tech Medical Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    2 - 9
    Palmdale, CA

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Z4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.

    See all 1 projects
    View Profile
  • physicians management network inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Laguna Hills, CA

    Services provided

    20% Call Center Services
    70% Finance & Accounting Outsourcing (FAO)
    10% Business Consulting

    Focus Areas

    10% Virtual receptionist
    90% Answering services

    Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.

    Read more
    View Profile
  • GeBBS Healthcare Solutions Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Culver City, CA

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    GeBBS Healthcare Solutions is a company specializing in Customer Support Services, including telephonic support and outbound call center operations, primarily within the healthcare industry. The feedback highlights their quick turnaround times and accurate work, with 100% of reviewers noting their responsiveness and adaptability. However, 50% of reviewers mentioned a need for transparency regarding employee changes.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Data Entry, Medical Coding & Voice Services for Billing Firm

    4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read more
    Read 1 Review

    Industry Experience

    GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
    Read All Reviews
    View Profile
  • transcosmos Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Gardena, CA

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Global Messaging Network Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Global Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.

    Read more
    View Profile
  • One World Direct Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Jurupa Valley, CA

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Fulfillment

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more

    Jurupa Valley, CA

    3325 C Street,
    Jurupa Valley, CA 91752

    1.866.289.9010

    See All Locations (2)
    View Profile
  • Tech-Synergy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Irvine, CA

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Transcription
    20% Translation

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Tech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.

    Read more
    View Profile
  • Alliance Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Los Angeles, CA

    Services provided

    48% Call Center Services
    30% Customer Service Outsourcing
    12% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more

    Los Angeles, CA

    5042 Wilshire Boulevard Suite 18321
    Los Angeles, CA 90036

    323.410.7824

    See All Locations (2)
    View Profile
  • DIGITAL TELECOMMUNICATION CORP (DTC) Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santa Clarita, CA

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Cybersecurity +3
    20% IT Managed Services
    10% AI Agents
    10% Unified Communications Consulting & SI

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    DIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Helplama
2 JOYNO INC
3 Hire Live Support Inc
4 Sound Telecom
5 Xync Inc.

List of the Top 5 Los Angeles Virtual Receptionist Companies

  1. Helplama Logotype

    Helplama

    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Ability to deliver

    25.3/40.0
    16.4/20 Reviews
    2.3/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    25% Call Center Services
    50% Virtual receptionist
    75% Other
    View Profile Visit Website
  2. JOYNO INC Logotype

    JOYNO INC

    $1,000+
    Undisclosed
    250 - 999
    Santa Monica, CA

    Ability to deliver

    30.6/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    10% Call Center Services
    25% Virtual receptionist
    90% Other
    View Profile Visit Website
  3. Hire Live Support Inc Logotype

    Hire Live Support Inc

    $1,000+
    < $25 / hr
    50 - 249
    Cerritos, CA

    Ability to deliver

    28.9/40.0
    18.2/20 Reviews
    4.7/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% Call Center Services
    34% Virtual receptionist
    75% Other
    View Profile Visit Website
  4. Sound Telecom Logotype

    Sound Telecom

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Ability to deliver

    27.8/40.0
    13.6/20 Reviews
    8.1/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website
  5. Xync Inc. Logotype

    Xync Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA

    Ability to deliver

    21.7/40.0
    15.2/20 Reviews
    1.9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Virtual receptionist
    90% Other
    View Profile Visit Website
  6. Zventus Logotype

    Zventus

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    80% Call Center Services
    50% Virtual receptionist
    20% Other
    View Profile Visit Website
  7. OBPO Logotype

    OBPO

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Walnut, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    35% Virtual receptionist
    50% Other
    View Profile Visit Website
  8. Answering365 Logotype

    Answering365

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    2.2/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    75% Call Center Services
    25% Virtual receptionist
    25% Other
    View Profile Visit Website
  9. Tel-Us Call Center Logotype

    Tel-Us Call Center

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    52% Call Center Services
    31% Virtual receptionist
    48% Other
    View Profile Visit Website
  10. Calltastic Logotype

    Calltastic

    $1,000+
    $25 - $49 / hr
    50 - 249
    Santa Monica, CA

    Ability to deliver

    7/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Call Center Services
    35% Virtual receptionist
    80% Other
    View Profile Visit Website
  11. Bristol Healthcare Services Logotype

    Bristol Healthcare Services

    Undisclosed
    Undisclosed
    250 - 999
    Cerritos, CA

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    27% Virtual receptionist
    90% Other
    View Profile Visit Website
  12. Agent360 Logotype

    Agent360

    $1,000+
    $50 - $99 / hr
    2 - 9
    Los Angeles, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Call Center Services
    45% Virtual receptionist
    50% Other
    View Profile Visit Website
  13. 89Bots.com Logotype

    89Bots.com

    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA

    Ability to deliver

    20.8/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    57% Virtual receptionist
    90% Other
    View Profile Visit Website
  14. ConnectPeak Logotype

    ConnectPeak

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    40% Virtual receptionist
    80% Other
    View Profile Visit Website
  15. Global Voxe Inc. Logotype

    Global Voxe Inc.

    $250,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    33% Virtual receptionist
    75% Other
    View Profile Visit Website
  16. AWESOME OS Logotype

    AWESOME OS

    $1,000+
    < $25 / hr
    2 - 9
    Los Angeles, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  17. Sinousia | Catrice Antonette Monson Logotype

    Sinousia | Catrice Antonette Monson

    Undisclosed
    Undisclosed
    2 - 9
    Los Angeles, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  18. Upcision Logotype

    Upcision

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  19. Customer First Solutions Logotype

    Customer First Solutions

    $10,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    75% Call Center Services
    10% Virtual receptionist
    25% Other
    View Profile Visit Website
  20. Tri Source International Logotype

    Tri Source International

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santa Clarita, CA

    Ability to deliver

    25.3/40.0
    16.2/20 Reviews
    3/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    30% Call Center Services
    100% Virtual receptionist
    70% Other
    View Profile Visit Website

Latest Virtual Receptionist Articles

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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Inbound Appointment Setting Outbound Third Party Verification Answering Services Order Processing Lead Generation Virtual Receptionist Telemarketing Appointment Setting
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