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Top Virtual Receptionist Services in Canada

Ratings Updated: June 24, 2026

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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Canada

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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Reviews mention Professional
Clients express a highly positive sentiment regarding the professionalism of Moneypenny. One client noted, "We have gotten great feedback from our patients; their call was answered and dealt with professionally." Another emphasized the reliability and ease of communication, stating, "It literally only takes a few minutes to set the schedule and transfer the phone." Overall, the feedback reflects confidence in the company's professional service and responsiveness.

Answering Service for Medical Office

5.0 Jul 30, 2019

Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a generally positive sentiment towards Moneypenny USA, with clients appreciating their onboarding process and initial customer service. However, there are concerns regarding inconsistent service quality and communication post-engagement. One client noted that while deliverables were timely, the charges were unexpected. Overall, while Moneypenny USA has high ratings and delivers essential services effectively, improvements in ongoing customer support and clarity in terms of service are recommended.
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Canada

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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Reviews mention Great project management
Clients consistently praised Prialto for their exceptional project management capabilities. Notable feedback highlighted their clear and structured approach, with one CEO noting 'strong communications from the start' and a seamless integration into workflows. Another client emphasized the impressive management structure that effectively oversees team members. Overall, the sentiment reflects a high level of satisfaction, with clients feeling supported and assured by Prialto's responsive and organized management style.

Back-Office Outsourcing for Youth Soccer Club

5.0 Feb 14, 2024

Their management structure was impressive. Great manager to oversee actual team member.
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Executive Assistance for Strategy Consultancy

5.0 Dec 10, 2022

Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects.
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Admin & Customer Support for Real Estate Company

5.0 Aug 22, 2022

Their project management style is solid. We manage tasks using Microsoft Office. For communication, we use Microsoft Teams, WhatsApp, email, and phone.
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Event Management Services for Business Services Company

5.0 Nov 13, 2024

The managed service has been a game changer—it allows me to leverage Prialto’s best practices, helping me get the support I need more quickly and easily. The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.
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Administrative Assistance & Support for Religious Nonprofit

5.0 Dec 5, 2024

Yes, they have been amazing. Very timely in communication and on top of administrative tasks.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Prialto's strong alignment with client values and high-quality service. A Vice President noted their efficiency in managing routine tasks, such as audits and email management, and praised the team's prompt communication and reliable project delivery. The client emphasized the impressive speed of follow-ups and expressed satisfaction with no areas for improvement identified, reflecting an overall positive sentiment towards Prialto's services.
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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
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DMT Business Development

5.0 79 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Focus Areas

15% Virtual receptionist

75% Inbound appointment scheduling

10% Answering services

DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

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23 of 23 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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Canada (21) United States (19) England (3) Ukraine (3) India (2) Australia (2) Poland (2) Germany (2) Denmark (1) Hong Kong (1) Jordan (1) New Zealand (1) France (1) Spain (1) United Arab Emirates (1) Estonia (1) Croatia (1) Taiwan (1)

This provider is fluent in 7 languages:

English

Spanish

Russian

German

French

Polish

Ukrainian

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

60% Virtual receptionist

30% Answering services

10% Inbound appointment scheduling

Top Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.

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Reviews mention Reliable
Clients consistently praised Top Virtual Assistant for their reliability and dependability. One client noted, 'Project management was reliable and straightforward,' while another emphasized their 'flexibility and responsiveness' to needs. Additionally, a client expressed peace of mind knowing that day-to-day tasks were managed correctly, significantly enhancing operational efficiency. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating timely task completion and clear communication throughout their engagements.

Sales Outsourcing for Venture Capital Firm

5.0 Aug 19, 2025

Top Virtual Assistant’s project management was very structured and reliable. They set clear timelines at the beginning, provided regular updates, and always made sure tasks were completed on schedule. Their use of tools for tracking activities and sharing reports kept everything transparent, and we never had to worry about delays.
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AI Agents for Appliance Repair Company

5.0 Dec 6, 2025

Our internal team’s productivity improved they could focus on core technical tasks instead of admin load. Response times to customer inquiries dropped significantly (within hours instead of a day or more), improving client satisfaction and communication reliability. Administrative backlog was cleared more consistently, and documentation/data management became more organized and up-to-date. Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
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Back-Office Outsourcing for Housing Nonprofit

5.0 Dec 17, 2025

Task management was reliable; deliverables were completed as expected, and there were no surprises. We appreciated that we didn’t have to chase for follow-ups; they stayed on top of assignments and kept us in the loop.
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Call Center Services for Auto Detailing Company

5.0 Dec 18, 2025

The workflow was consistent and reliable. Tasks were completed when expected, and communication stayed clear without the need for constant check-ins.
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Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

Project management was smooth and reliable. Tasks were completed on time, communication was clear, and the team was always responsive when we needed changes or had questions. They adapted well to our processes.
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4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Over the last six months, clients have consistently praised Top Virtual Assistant for their professionalism, responsiveness, and effective communication. Notable feedback includes improved response times, enhanced customer communication, and streamlined operations across various projects. Clients highlighted the team's ability to adapt to specific needs and manage tasks efficiently, with one client noting a significant reduction in missed calls. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for improved onboarding and performance reporting.
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12 of 12 Call Center Services reviews are 5 stars

11 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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2 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for ContactPoint 360 highlights a strong overall sentiment, with multiple reviews praising their effective communication, timely project management, and ability to improve support metrics like response times and customer satisfaction. Clients noted the seamless integration of ContactPoint 360's team with their internal operations, creating a collaborative environment. Suggestions for improvement included more detailed performance reporting, but overall, clients expressed high satisfaction with the partnership, citing good value for cost and alignment with company values.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

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Task Virtual

4.9 59 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Task Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has garnered positive feedback across diverse industries, including Consumer Products, Financial Services, Education, Information Technology, Advertising & Marketing, and Arts & Entertainment. Clients praised their expertise in SEO strategies and operational efficiency, noting significant increases in website traffic, customer satisfaction, and overall productivity. The sentiment is overwhelmingly positive, highlighting their responsiveness and tailored approaches, making them a fitting choice for organizations seeking to enhance their online presence, improve client interactions, and streamline back-office operations.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Task Virtual for their exceptional value for money, noting that their pricing aligns well with the quality of services provided. One client highlighted the 'good value for cost' and another emphasized that they chose Task Virtual due to their 'pricing fit our budget.' Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of their services, with many clients reporting significant improvements in efficiency and outcomes that justify the investment.
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

SureCall Contact Centers is a prominent provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Their reviews are overwhelmingly positive, with clients praising their efficiency, responsiveness, and proactive approach. Notably, 100% of reviewers commend their project management skills, and a significant portion highlights their ability to swiftly adapt to client needs and maintain high-quality service standards.

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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
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Industry Experience

SureCall Contact Centers has demonstrated strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, business services, government, hospitality, and consumer products. Clients appreciate their responsiveness, project management, and the ability to handle diverse customer service needs effectively. Overall sentiment is highly positive, particularly in advertising, where they excel in improving customer satisfaction, and in financial services for their flexibility and value. This makes them a fitting partner for organizations seeking reliable, efficient support in these sectors.
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Advertising & marketing Financial services Automotive Business services Government Hospitality & leisure Consumer Products Real estate Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients frequently commend SureCall Contact Centers for their competitive pricing and excellent value for money. For instance, a senior account executive noted that their decision to partner with SureCall was influenced by their pricing, which fit within budget constraints. Another client, a financial services director, highlighted the company's good value for cost. Overall, the sentiment reflects strong satisfaction with the company's cost-effectiveness, flexibility, and reliable service delivery.
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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

60% Virtual receptionist

25% Answering services

15% Inbound appointment scheduling

24H Virtual is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services, Inbound Call Center, and Call Handling. Reviewers consistently highlight their professionalism, responsiveness, and adaptability, with approximately 95% of feedback being positive. Many emphasize their effective communication and flexibility, particularly in managing after-hours services and unique projects.

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Reviews mention Puts the customer first
The feedback from Nriched Health Inc highlights 24H Virtual's commitment to customer-centric service. The client praised the personalized approach taken by Paul, the owner, who ensured clear communication and understanding of their needs. They noted that 24H Virtual's dedication to seamless integration and responsiveness significantly enhanced their customer support operations. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, underscoring the company's focus on prioritizing client satisfaction.

Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
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8 of 8 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Canada (10) United States (3)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

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Reviews mention Transparent
Clients have praised Line One Contact Centres Inc for their transparency and effective communication throughout their partnership. One client highlighted the importance of being 'honest, transparent, and clear about your expectations and concerns,' which has fostered a strong collaborative relationship. Additionally, the client noted high levels of flexibility and responsiveness, indicating that Line One actively listens to and addresses client needs. Overall, feedback reflects a positive sentiment towards their transparent approach to service delivery.

Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

We have a very effective change management system in place that we use to manage the collaboration. They’ve created a portal to share information with their staff and accept changes and messages. We can track the margin of error and other metrics via that portal, as it allows us to track and identify errors. We’re in continuous communication with them via Microsoft Teams, phone, and email.
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Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

Meet them in the middle. Be honest, transparent, and clear about your expectations and concerns — this approach has certainly paid off for us.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

15% Virtual receptionist

50% Inbound appointment scheduling

35% Answering services

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Reviews mention Creative
The overall sentiment regarding BitWide's creativity is positive, with clients highlighting their willingness to experiment with various tactics to achieve better results. One client noted their impressive approach to generating leads through LinkedIn outreach and cold calling, which successfully attracted interest in their offerings. Additionally, the company's adaptability in project management, ensuring timely delivery while communicating realistic deadlines, further underscores their creative problem-solving capabilities.

Sales Outsourcing for ERP & BI Company

5.0 Nov 2, 2023

Their willingness to try different tactics in order to deliver and achieve greater results was impressive.
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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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Canada (6) India (1) Russia (1) United States (1)

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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention Accommodating
The feedback regarding Telelink's accommodating nature is overwhelmingly positive. Clients appreciate their responsiveness and willingness to adjust their processes as needed. One client noted that Telelink personnel are always welcoming and knowledgeable, adapting their questions to enhance reporting accuracy. Additionally, they consistently meet client requests promptly, even during holidays. Overall, clients express a strong satisfaction with Telelink's flexibility and commitment to supporting their needs.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% AI Consulting

30% Customer Service Outsourcing +2

5% Search Engine Optimization

5% Web Design

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Focus Areas

45% Virtual receptionist

55% Inbound appointment scheduling

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

100% Virtual receptionist

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

33% Virtual receptionist

67% Answering services

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

29% Virtual receptionist

57% Answering services

14% Inbound appointment scheduling

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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VoIP.ms

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Terrebonne, Canada

Services provided

50% Call Center Services

50% Unified Communications Consulting & SI

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

33% Virtual receptionist

47% Answering services

20% Inbound appointment scheduling

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Focus Areas

10% Virtual receptionist

70% Answering services

20% Inbound appointment scheduling

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

30% Commercial Brokerage Services

20% Customer Service Outsourcing +2

15% Fulfillment

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

40% Answering services

10% Inbound appointment scheduling

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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callnova

Not yet reviewed

$100,000+

< $25 / hr

10 - 49

London, Canada

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2

20% Corporate Travel Management

20% Trucking

Focus Areas

60% Virtual receptionist

20% Answering services

20% Inbound appointment scheduling

Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Corporate Travel Management +1

25% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

Focus Areas

26% Virtual receptionist

50% Answering services

24% Inbound appointment scheduling

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Business Consulting

15% Back Office Outsourcing +2

15% Sales Outsourcing

10% IT Staff Augmentation

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Annuities HQ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Call Center Services

20% Email Marketing

20% Pay Per Click +2

20% Sales Outsourcing

20% Social Media Marketing

Focus Areas

100% Virtual receptionist

Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edmonton, Canada

Services provided

100% Call Center Services

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% Virtual receptionist

45% Answering services

30% Inbound appointment scheduling

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

70% Answering services

10% Inbound appointment scheduling

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

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TAS-PAGE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Peterborough, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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Clarity Accounting & Business Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

10% Call Center Services

40% Accounting

20% Business Consulting +2

20% Financial Consulting

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Virtual receptionist

Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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Transworld Systems Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Funding & Investment

30% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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Kontact Consulting

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Toronto, Canada

Services provided

20% Call Center Services

20% Business Consulting

20% IT Strategy Consulting +3

15% Branding

15% Graphic Design

10% Video Production

Focus Areas

100% Virtual receptionist

Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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BluCollarAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

50% AI Agents

30% Conversion Optimization

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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Pro Collections Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Financial Advising & Planning +1

25% Funding & Investment

Focus Areas

50% Virtual receptionist

50% Answering services

Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Corporate Training & Coaching +1

20% IT Strategy Consulting

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

10% Call Center Services

80% Staffing

10% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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TeleMED Diagnostic Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

20% Application Testing

20% Compliance Consulting +4

20% IT Managed Services

10% Back Office Outsourcing

10% Business Consulting

10% IT Strategy Consulting

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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Mekka Communications Incorporated

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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Matayo Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton, Canada

Services provided

10% Call Center Services

40% Cybersecurity

10% BI & Big Data Consulting & SI +4

10% Robotics Process Automation

10% UX/UI Design

10% Web Design

10% Web Development

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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Hamilton, Canada

Lesterwood street
Hamilton, Canada L8V
1

+1.365.324.2933

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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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Reviews mention Exceptional performance
Clients consistently commend AnswerForce for its exceptional performance, highlighting the seamless integration of services and high responsiveness. One client noted the team's impressive ability to manage complex scripts, stating, "They worked together to create everything in the most simplistic way," which led to a "wonderfully smooth experience." Another client praised their customer focus, stating, "Everyone we encountered was incredibly customer focused," resulting in improved efficiency and satisfaction. Overall, feedback reflects a sentiment of outstanding service quality and reliability.

Answering Services for IT Services Firm

5.0 Nov 16, 2020

The set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together. Everyone we have encountered at AnswerForce is incredibly customer focused. They are clear, concise and delivered tremendous value for the time we have spent with them. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration.
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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Telecommunications Company
5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read more
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Industry Experience

AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction.
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Select Industry to see insights

Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT Services

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BaseTend Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fredericton, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

67% Virtual receptionist

33% Answering services

Small call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Virtual Assistant Canada

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Vancouver, Canada

Services provided

30% Call Center Services

40% Back Office Outsourcing

10% Customer Service Outsourcing +2

10% IT Managed Services

10% Web Design

Focus Areas

100% Virtual receptionist

Virtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

15% Virtual receptionist

70% Inbound appointment scheduling

15% Answering services

Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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Reviews mention Exceptional performance

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