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Top Virtual Receptionist Services in Calgary

Ratings Updated: June 4, 2026
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4 Leaders 6 Contenders

10 Companies

Country: Canada
Province: Alberta
City: Calgary
Inbound Services: Virtual receptionist

List of the Top Calgary Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Calgary, Canada

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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    View Profile Visit Website
    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Calgary, Canada

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

    See all 45 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Prialto indicate a high level of client satisfaction, particularly regarding their efficiency and responsiveness. One Vice President noted the impressive speed of follow-up and the quality of team members assigned, highlighting successful outcomes in managing routine tasks. Clients appreciate the alignment of company values and the ability to utilize executive teams more strategically. Overall, feedback reflects a strong commitment to timely delivery and effective communication, with no significant areas for improvement identified.
    Read 1 Recent Review
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
    Read All Reviews

    View projects from:

    United States (37) Canada (1) England (1)
    View Profile Visit Website
  • SureCall Contact Centers Logotype

    4.8 13 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Inbound appointment scheduling

    SureCall Contact Centers is a prominent provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Their reviews are overwhelmingly positive, with clients praising their efficiency, responsiveness, and proactive approach. Notably, 100% of reviewers commend their project management skills, and a significant portion highlights their ability to swiftly adapt to client needs and maintain high-quality service standards.

    See all 13 projects
    1 of 1 Virtual receptionist reviews is 5 stars
    1 new review for Virtual receptionist in past 6 months
    Unknown avg. project cost

    Virtual receptionist Experience

    SureCall Contact Centers has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients highlight the company's prompt communication, timely delivery, and effective message management. Notably, one client praised their impressive speed of service and stated that there are no areas for improvement. Overall, SureCall demonstrates strong expertise in handling virtual receptionist tasks, making them a reliable choice for businesses seeking such services.

    Read Most Recent Review

    More responsive than most other service providers

    SureCall Contact Centers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (6) United States (4)
    2 of 3 Calgary-based reviews are 5 stars
    1 Calgary-based review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost for Call Center Services services in Calgary

    Call Center Services project highlight

    Customer Support for Advertising & Marketing Firm

    5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
    Read Similar Reviews
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

    See all 3 projects

    Reviews mention High-quality work

    Clients have consistently praised Line One Contact Centres Inc for their high-quality work, particularly in handling sensitive emergency calls. One client noted their effective triage of urgent situations, emphasizing the critical nature of their services. The company has maintained a low margin of error and demonstrated flexibility and excellent collaboration. Overall, the sentiment reflects a strong trust in their capabilities, with clients expressing satisfaction and a desire for continued high standards.
    • Call Center Services for Nonprofit Charity Org
      4.5 Mar 17, 2022

      We’ve agreed upon an acceptable margin of error together, and they’re consistently below that margin of error according to their monthly reports — that’s an indication of success because they handle a huge volume of calls. Accuracy is important to us because errors require us to compensate staff, which can be costly. We integrated their services with our operations and it has been an excellent collaboration.

      Read Full Review
    Read All Reviews

    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Real estate Nonprofit Consumer Products

    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
    View Profile
  • BitWide Logotype

    5.0 12 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    25% Email Marketing +1
    15% Content Writing Services

    Focus Areas

    15% Virtual receptionist
    50% Inbound appointment scheduling
    35% Answering services

    BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

    See all 12 projects

    Reviews mention Creative

    The overall sentiment regarding BitWide's creativity is positive, with clients highlighting their willingness to experiment with various tactics to achieve better results. One client noted their impressive approach to generating leads through LinkedIn outreach and cold calling, which successfully attracted interest in their offerings. Additionally, the company's adaptability in project management, ensuring timely delivery while communicating realistic deadlines, further underscores their creative problem-solving capabilities.
    • Sales Outsourcing for ERP & BI Company
      5.0 Nov 2, 2023

      Their willingness to try different tactics in order to deliver and achieve greater results was impressive.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
    Read All Reviews

    View projects from:

    Canada (6) India (1) Russia (1) United States (1)
    2 of 2 Calgary-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Calgary

    Calgary-based Call Center Services project highlight

    Sales Outreach for IT Company

    5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
    Read Similar Reviews
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  • Telelink Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Telelink for delivering high-quality work, emphasizing their responsiveness and professionalism. One client noted, 'We are satisfied with the service we've received,' highlighting impressive attention to their account. Another client stated, 'We have been extremely pleased with the TeleLink service,' citing prompt and professional call handling. Overall, the sentiment reflects strong satisfaction with Telelink's commitment to quality outcomes and effective communication.
    • Call Center Services for Hotel & Resorts Company
      5.0 May 30, 2022

      We are satisfied with the service we've received. Their follow up with their team to ensure quality results.

      Read Full Review
    Read All Reviews

    Industry Experience

    Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.

    Read All Reviews

    Select Industry to see insights

    Construction Hospitality & leisure Nonprofit

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
    Read All Reviews

    Calgary, Canada

    8500 Macleod Trail Southeast
    Calgary, Canada T2H 2N1

    21 - 30

    1-403-571-0600

    See All Locations (2)
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  • Jump Contact Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    100% Virtual receptionist

    Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.

    Read more
    View Profile
  • Big Sky Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Select Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.

    Read more

    Calgary, Canada

    840 6 Ave SW
    Calgary, Canada T2P 3E5

    2 - 5

    See All Locations (4)
    View Profile
  • BluCollarAi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    20% Call Center Services
    50% AI Agents
    30% Conversion Optimization

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.

    Read more
    View Profile
  • Boost Legal Support Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    10% Call Center Services
    80% Staffing
    10% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.

    Read more
    View Profile
  • Big Sky Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    50% Call Center Services
    35% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.

    Read more
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1 SureCall Contact Centers
2 Line One Contact Centres Inc
3 BitWide
4 Telelink

List of the Top 4 Calgary Virtual Receptionist Companies

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  2. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    35% Call Center Services
    25% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. BitWide Logotype

    BitWide

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    30.8/40.0
    16.4/20 Reviews
    8/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    30% Call Center Services
    15% Virtual receptionist
    70% Other
    View Profile Visit Website
  4. Telelink Logotype

    Telelink

    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada

    Ability to deliver

    24.3/40.0
    15.6/20 Reviews
    3.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    100% Call Center Services
    25% Virtual receptionist
    View Profile Visit Website
  5. Jump Contact Center Logotype

    Jump Contact Center

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    100% Virtual receptionist
    View Profile Visit Website
  6. Big Sky Call Centers Logotype

    Big Sky Call Centers

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    50% Virtual receptionist
    20% Other
    View Profile Visit Website
  7. Select Call Centre Logotype

    Select Call Centre

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    40% Virtual receptionist
    View Profile Visit Website
  8. BluCollarAi Logotype

    BluCollarAi

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  9. Boost Legal Support Logotype

    Boost Legal Support

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  10. Big Sky Logotype

    Big Sky

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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