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Top Virtual Receptionist Services in Calgary

Ratings Updated: June 24, 2026
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4 Leaders 6 Contenders

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10 Companies

Country: Canada
Province: Alberta
City: Calgary
Inbound Services: Virtual receptionist

List of the Top Calgary Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Calgary, Canada

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Real estate Education Nonprofit Consumer Products Other Industry Business services Sports Healthcare Advertising & marketing Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.
    Read All Reviews

    View projects from:

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    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Calgary, Canada

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

    See all 45 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight Prialto's strong alignment with client values and high-quality service. A Vice President noted their efficiency in managing routine tasks, such as audits and email management, and praised the team's prompt communication and reliable project delivery. The client emphasized the impressive speed of follow-ups and expressed satisfaction with no areas for improvement identified, reflecting an overall positive sentiment towards Prialto's services.
    Read 1 Recent Review

    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
    Read All Reviews

    View projects from:

    United States (37) Canada (1) England (1)
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  • SureCall Contact Centers Logotype

    4.8 13 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Inbound appointment scheduling

    SureCall Contact Centers is a prominent provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Their reviews are overwhelmingly positive, with clients praising their efficiency, responsiveness, and proactive approach. Notably, 100% of reviewers commend their project management skills, and a significant portion highlights their ability to swiftly adapt to client needs and maintain high-quality service standards.

    See all 13 projects
    1 of 1 Virtual receptionist reviews is 5 stars
    1 new review for Virtual receptionist in past 6 months
    Unknown avg. project cost

    Virtual receptionist Experience

    SureCall Contact Centers receives overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients appreciate their timely delivery and responsiveness, noting their impressive speed in service. Notably, one HR manager highlighted their effective management of messages, emphasizing that they have no areas for improvement. Overall, SureCall Contact Centers demonstrates expertise and reliability, making them a strong contender for businesses seeking virtual receptionist solutions.

    Read Most Recent Review

    Calgary, Canada

    Suite 410 - 2535 3 Ave SE
    Calgary, Canada T2A 7W5

    101 - 150

    18773100088

    See All Locations (3)
    2 of 3 Calgary-based reviews are 5 stars
    1 Calgary-based review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost for Call Center Services services in Calgary

    Call Center Services project highlight

    Customer Support for Advertising & Marketing Firm

    5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
    Read Similar Reviews
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

    See all 3 projects

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
    Read All Reviews

    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

    Review Rating from Clients

    4.5/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Calgary commend Line One Contact Centres for their consistent, high-quality IT help desk services since 2015, managing complex support needs efficiently. Their responsive, well-organized team maintains excellent service levels, even amid technological changes, at a reasonable cost.
    Read Local Reviews
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  • BitWide Logotype

    5.0 12 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    25% Email Marketing +1
    15% Content Writing Services

    Focus Areas

    15% Virtual receptionist
    50% Inbound appointment scheduling
    35% Answering services

    BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

    See all 12 projects

    Reviews mention Collaborative

    Client feedback highlights a strong sentiment of collaboration in their experiences with BitWide. One client noted that BitWide treated their relationship as collaborative, demonstrating a genuine investment in achieving their goals. Another client praised the ease of collaboration and responsiveness of the BitWide team. Overall, clients expressed high satisfaction with BitWide's communication and project management, emphasizing their ability to adapt to changing needs and effectively represent the clients' businesses.
    • Lead Generation for Marketing Consultancy
      5.0 Oct 11, 2023

      BitWide treated our business relationship as collaborative, that they were fully invested in helping us meet our goals. It was extremely obvious that they are experts in their industry and went out of their way to ensure they represented our business as if they were working directly inside it.

      Read Full Review
    • Lead Gen & LinkedIn Outreach for Developer Experience Firm
      5.0 Mar 3, 2023

      They are easy to collaborate with and responsive. The pricing is also very reasonable.

      Read Full Review
    Read All Reviews

    Industry Experience

    BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Business services IT Services Advertising & marketing Software

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
    Read All Reviews
    2 of 2 Calgary-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Calgary

    Calgary-based Call Center Services project highlight

    Sales Outreach for IT Company

    5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
    Read Similar Reviews
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  • Telelink Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

    See all 3 projects

    Reviews mention Knowledgeable

    Clients express a strong sentiment of knowledgeability regarding Telelink's services. One client noted, "the person who answers the phone is always very welcoming, pleasant, and knowledgeable," highlighting the team's ability to adapt their questioning for improved data collection. This adaptability has facilitated accurate reporting, enabling effective government action on moose management. Overall, feedback indicates that Telelink's knowledgeable staff enhances their operational efficiency and client satisfaction.
    • Call Center Services for Moose Incident Reporting Nonprofit
      5.0 Aug 12, 2020

      I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. They’ve adjusted their questions as we’ve requested, so we can get more details and accurate reporting.

      Read Full Review
    Read All Reviews

    Industry Experience

    Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Construction Hospitality & leisure Nonprofit

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
    Read All Reviews

    Calgary, Canada

    8500 Macleod Trail Southeast
    Calgary, Canada T2H 2N1

    21 - 30

    1-403-571-0600

    See All Locations (2)
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  • Jump Contact Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    100% Virtual receptionist

    Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.

    Read more
    View Profile
  • Big Sky Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Select Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.

    Read more

    Calgary, Canada

    840 6 Ave SW
    Calgary, Canada T2P 3E5

    2 - 5

    See All Locations (4)
    View Profile
  • BluCollarAi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    20% Call Center Services
    50% AI Agents
    30% Conversion Optimization

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.

    Read more
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  • Boost Legal Support Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    10% Call Center Services
    80% Staffing
    10% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.

    Read more
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  • Big Sky Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    50% Call Center Services
    35% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.

    Read more
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Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers
2 Line One Contact Centres Inc
3 BitWide
4 Telelink

List of the Top 4 Calgary Virtual Receptionist Companies

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  2. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    35% Call Center Services
    25% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. BitWide Logotype

    BitWide

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    30.8/40.0
    16.4/20 Reviews
    8/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    30% Call Center Services
    15% Virtual receptionist
    70% Other
    View Profile Visit Website
  4. Telelink Logotype

    Telelink

    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada

    Ability to deliver

    24.3/40.0
    15.6/20 Reviews
    3.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    100% Call Center Services
    25% Virtual receptionist
    View Profile Visit Website
  5. Jump Contact Center Logotype

    Jump Contact Center

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    100% Virtual receptionist
    View Profile Visit Website
  6. Big Sky Call Centers Logotype

    Big Sky Call Centers

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    50% Virtual receptionist
    20% Other
    View Profile Visit Website
  7. Select Call Centre Logotype

    Select Call Centre

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    40% Virtual receptionist
    View Profile Visit Website
  8. BluCollarAi Logotype

    BluCollarAi

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  9. Boost Legal Support Logotype

    Boost Legal Support

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  10. Big Sky Logotype

    Big Sky

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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