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Top Virtual Receptionist Services in Calgary

Ratings Updated: August 3, 2026

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4 Leaders 6 Contenders

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10 Companies

Country: Canada

Province: Alberta

City: Calgary

Inbound Services: Virtual receptionist

List of the Top Calgary Virtual Receptionist Companies

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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

50 - 249

Serves Calgary, Canada

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Helpful
Moneypenny USA has received positive feedback for their helpfulness and attentiveness. One client noted that while there were minor errors, the team was friendly, timely, and receptive to requests, quickly making necessary corrections. Another client praised their support, stating the team was extremely attentive and provided great advice from the start, ensuring a smooth integration of services. Overall, clients appreciate the proactive communication and support, which enhances their operational efficiency.

Answering Services for Property Rental Company

4.0 May 17, 2017

We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.
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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

SureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.

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Industry Experience

SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
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Hospitality & leisure Advertising & marketing Financial services Automotive Business services Government Consumer Products Real estate Sports

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Canada (6) United States (4)

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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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2 of 3 Calgary-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Calgary

Call Center Services project highlight

Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Line One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.

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Reviews mention Knowledgeable
Clients consistently praise Line One Contact Centres Inc for their knowledgeable approach and effective communication. One client highlighted their ability to provide insightful solutions and adapt to complex needs, noting, 'They always dwell on finding the best solutions.' Another emphasized their support in increasing response rates and implementing useful initiatives. Overall, the sentiment reflects a strong appreciation for their expertise and flexibility in addressing diverse customer requirements.

Technical & Operational Support for Vehicle Manufacturer

4.0 Apr 21, 2021

We make sure to involve ourselves in the project management process, and their team complements us well by providing productive insights and studying the trends that can help us get better outcomes. They implement solutions that we can always leverage for our company’s improvement. Line One Contact Centres Inc is a highly flexible team.
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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

15% Virtual receptionist

50% Inbound appointment scheduling

35% Answering services

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Industry Experience

BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors.
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Software Consumer Products Business services IT Services Advertising & marketing

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Canada (6) India (1) Russia (1) United States (1)

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2 of 2 Calgary-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

Calgary-based clients commend BitWide for their persistent outreach, strategic execution, and high-value services in sales and marketing. They value the company's professionalism, responsiveness, and capacity to handle diverse outreach channels, consistently delivering results that enhance client profitability.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Telelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.

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Reviews mention Accommodating
The feedback regarding Telelink's accommodating nature is overwhelmingly positive. Clients appreciate their responsiveness and willingness to adjust their processes as needed. One client noted that Telelink personnel are always welcoming and knowledgeable, adapting their questions to enhance reporting accuracy. Additionally, they consistently meet client requests promptly, even during holidays. Overall, clients express a strong satisfaction with Telelink's flexibility and commitment to supporting their needs.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

100% Virtual receptionist

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Calgary, Canada

840 6 Ave SW
Calgary, Canada T2P 3E5
2 - 5

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BluCollarAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

50% AI Agents

30% Conversion Optimization

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

10% Call Center Services

80% Staffing

10% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers

2 Line One Contact Centres Inc

3 BitWide

4 Telelink

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Calgary Virtual Receptionist Companies

SureCall Contact Centers

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Ability to deliver

33.7/40.0

16.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

60% Call Center Services

50% Virtual receptionist

40% Other

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Line One Contact Centres Inc

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Ability to deliver

26.1/40.0

14/20 Reviews

7.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% Call Center Services

25% Virtual receptionist

65% Other

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BitWide

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Ability to deliver

30.8/40.0

16.4/20 Reviews

8/10 Clients & Experience

6.4/10 Market Presence

Service focus

30% Call Center Services

15% Virtual receptionist

70% Other

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Telelink

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Ability to deliver

24.3/40.0

15.6/20 Reviews

3.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

25% Virtual receptionist

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Jump Contact Center

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

100% Virtual receptionist

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Big Sky Call Centers

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

50% Virtual receptionist

20% Other

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Select Call Centre

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

40% Virtual receptionist

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BluCollarAi

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

20% Virtual receptionist

80% Other

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Boost Legal Support

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

50% Virtual receptionist

90% Other

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Big Sky

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

25% Virtual receptionist

50% Other

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Top Virtual Receptionist Services in Calgary

List of the Top Calgary Virtual Receptionist Companies

Reviews mention Helpful

Answering Services for Property Rental Company

Virtual receptionist Experience

Call Center Services for Nonprofit Organization

Industry Experience

Select Industry to see insights

Customer Support for Advertising & Marketing Firm

Reviews mention Knowledgeable

Technical & Operational Support for Vehicle Manufacturer

Industry Experience

Select Industry to see insights

Line One Contact Centres Inc is very responsive

Industry Experience

Select Industry to see insights

Sales Outreach for IT Company

Reviews mention Accommodating

Call Center Services for Moose Incident Reporting Nonprofit

Call Center Services for Hotel & Resorts Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

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