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Top Virtual Receptionist Services in Calgary

Ratings Updated: December 4, 2025

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All Companies Leaders Matrix Services Guide Virtual Receptionist Trends

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4 Leaders 5 Contenders

9 Companies

Country: Canada

Province: Alberta

City: Calgary

Inbound Services: Virtual receptionist

List of the Top Calgary Virtual Receptionist Companies

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Calgary, Canada

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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Duluth, GA

2915 Premiere Parkway
Duluth, GA 30097
201 - 250

866-766-5050

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Prialto

5.0 43 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Calgary, Canada

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.
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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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Portland, OR

919 SW Taylor Street, Suite 400
Portland, OR 97205
201 - 250

(650)517-7100

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SureCall Contact Centers

4.8 12 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

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Reviews mention Attentive
Clients consistently praise SureCall for their attentiveness and effective communication. One reviewer highlighted the team's professionalism and reliability, stating that they provide invaluable support during after-hours needs. The client noted that SureCall representatives are diligent in follow-ups and attentive to details, ensuring no information is lost during interactions. Overall, the sentiment reflects a strong appreciation for SureCall's commitment to client needs and their proactive engagement.

Voice Services for Government Organization

5.0 Oct 5, 2020

Every time I call SureCall, they get my name and phone number right away, just in case we get disconnected. I find that to be the most important, because I never have to explain what I need more than once. Also, they always listen and check-in with me. They’re great at follow-ups, which is something I really appreciate.
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Voice Services for Government Organization

5.0 Oct 5, 2020

SureCall is one of the most professional companies I know of. They’re very attentive, they have great follow up, and great communication skills. Their team representatives are always taking notes, so if you ever have any concerns, you’ll always know what happened on the phone call.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight SureCall's competitive pricing and value for money, with several reviews noting that their costs fit within budget while delivering high-quality service. One client specifically mentioned choosing SureCall for their 'great culture fit' and 'good value for cost,' while another praised the company's ability to create tailored solutions at a 'very reasonable price.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service received.
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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

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Reviews mention Communicative
Clients have expressed a positive sentiment regarding Line One Contact Centres Inc.'s communication skills. One client noted their 'open and honest communication' as a key strength, highlighting the absence of ambiguity in addressing issues. Additionally, their flexibility and willingness to provide productive insights were praised, contributing to a smooth collaboration. Overall, the feedback underscores the company's commitment to effective communication and responsiveness in meeting client needs.

Technical & Operational Support for Vehicle Manufacturer

4.0 Apr 21, 2021

Line One Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

Calgary, Canada

Suite 123, #315 - 5155 130th Ave SE
Calgary, Canada T2Z 0N3
501 - 750

8664101940

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

15% Virtual receptionist

50% Inbound appointment scheduling

35% Answering services

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Reviews mention Flexible
Clients have praised BitWide for their flexible and adaptive project management approach, emphasizing their responsiveness and effective communication. One client noted, 'They have a flexible and adaptive project management methodology,' highlighting how this adaptability enhances their service delivery. Overall sentiment reflects a strong appreciation for BitWide's professionalism and commitment to maximizing client time, contributing positively to project outcomes.

Call Center Services for CRM Company

5.0 Oct 11, 2023

BitWide is communicative, responsive, and engaged in how they execute. They have a flexible and adaptive project management methodology. They bring a level of professionalism that is hard to find in the outsourced sales industry.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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Canada (6) India (1) Russia (1) United States (1)

Calgary, Canada

214 11 Ave SE, 207
Calgary, Canada T2G
10 - 15

+1 8339981273

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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

See all 3 projects
Reviews mention Knowledgeable
Clients consistently praise Telelink for their knowledgeable staff, noting their ability to adjust inquiries based on specific needs. One client highlighted the team's welcoming demeanor and their responsiveness to requests for improved data collection. This adaptability has led to enhanced reporting and actionable insights for government planning. Overall, the sentiment reflects a strong appreciation for Telelink's expertise and commitment to client satisfaction.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. I can’t say anything bad about them. They’ve adjusted their questions as we’ve requested, so we can get more details and accurate reporting.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Calgary, Canada

8500 Macleod Trail Southeast
Calgary, Canada T2H 2N1
21 - 30

1-403-571-0600

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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

100% Virtual receptionist

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Calgary, Canada

#104 535 8 AVE SE, East Village - The Orange Lofts
Calgary, Canada T2G 5S9
21 - 30

587 328 1639

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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Calgary, Canada

111S-8500 MacLeod Trail SE
Calgary, Canada T2H 2N1
6 - 9

403.571.0600

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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Calgary, Canada

840 6 Ave SW
Calgary, Canada T2P 3E5
2 - 5

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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

10% Call Center Services

80% Staffing

10% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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Calgary, Canada

25th Floor, 639 - 5th Avenue SW
Calgary, Canada T2P 0M9
6 - 9

403.689.3444

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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
Read more

Calgary, Canada

111S-8500 MacLeod Trail SE,
Calgary, Canada T2H 2N1
1

403.571.0600

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Proven

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers

2 Line One Contact Centres Inc

3 BitWide

4 Telelink

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Calgary Virtual Receptionist Companies

SureCall Contact Centers

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Ability to deliver

33.7/40.0

16.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

60% Call Center Services

50% Virtual receptionist

40% Other

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Line One Contact Centres Inc

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Ability to deliver

26.3/40.0

14.2/20 Reviews

7.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% Call Center Services

25% Virtual receptionist

65% Other

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BitWide

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Ability to deliver

31/40.0

16.6/20 Reviews

8/10 Clients & Experience

6.4/10 Market Presence

Service focus

30% Call Center Services

15% Virtual receptionist

70% Other

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Telelink

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Ability to deliver

24.3/40.0

15.6/20 Reviews

3.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

25% Virtual receptionist

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Jump Contact Center

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

100% Virtual receptionist

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Big Sky Call Centers

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

50% Virtual receptionist

20% Other

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Select Call Centre

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

40% Virtual receptionist

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Boost Legal Support

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

50% Virtual receptionist

90% Other

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Big Sky

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

25% Virtual receptionist

50% Other

View Profile Visit Website

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Top Virtual Receptionist Services in Calgary

List of the Top Calgary Virtual Receptionist Companies

Average Project Cost Breakdown

What Clients Have Said

Virtual receptionist Experience

Call Center Services for Mental Health Counseling Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Attentive

Voice Services for Government Organization

Voice Services for Government Organization

Average Project Cost Breakdown

What Clients Have Said

SureCall Contact Centers is very responsive

Reviews mention Communicative

Technical & Operational Support for Vehicle Manufacturer

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Call Center Services for CRM Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Knowledgeable

Call Center Services for Moose Incident Reporting Nonprofit

Call Center Services for Hotel & Resorts Company

Industry Experience

Select Industry to see insights

Tell us what you need — we’ll match you with top agencies in minutes.

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List of the Top 4 Calgary Virtual Receptionist Companies

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