Top Virtual Receptionist Services in Calgary
4 Leaders 6 Contenders
10 Companies
List of the Top Calgary Virtual Receptionist Companies
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Undisclosed< $25 / hr250 - 999Serves Calgary, CanadaServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
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- English
- Spanish
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 13 projectsSureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.
Reviews mention Professional
Clients consistently describe SureCall Contact Centers as highly professional, emphasizing their reliability and effective communication. One client highlighted the invaluable support provided by their team, stating, 'They’re extremely professional and reliable.' Another noted their attentive follow-up and communication skills, asserting, 'SureCall is one of the most professional companies I know of.' Overall, the sentiment surrounding professionalism is overwhelmingly positive, indicating a strong alignment with client expectations.-
Voice Services for Government Organization
5.0 Oct 5, 2020They’re extremely professional and reliable. You can’t beat the peace of mind they offer. SureCall is one of the most professional companies I know of. They’re very attentive, they have great follow up, and great communication skills. Their team representatives are always taking notes, so if you ever have any concerns, you’ll always know what happened on the phone call.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.Was this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 4 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Universal Coordinated Time (UTC)
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Review Rating from Clients
4.7/5.0
Quality
4.5
Schedule
5.0
Cost
4.7
Willing to Refer
4.7
Local clients highlight SureCall Contact Centers' expertise in handling complex support and communication tasks, from database management to call center operations. They value their proactive project management, adaptability, and dedication to client success, which consistently delivers measurable results.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 3 projectsLine One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.
Reviews mention Honest
Clients express a strong sentiment of honesty regarding Line One Contact Centres Inc, highlighting their open communication and straightforwardness in addressing issues. One client noted, 'there's no beating around the bush when it comes to addressing issues,' emphasizing the team's commitment to finding effective solutions. Overall, clients appreciate the transparent collaboration, which fosters a productive partnership and contributes to continuous improvement.-
Technical & Operational Support for Vehicle Manufacturer
4.0 Apr 21, 2021Line Once Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.
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More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$200,000 – $999,999 avg. project cost for Call Center Services services in CalgaryRead Similar ReviewsCalgary-based Call Center Services project highlight
IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read moreWas this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe Line One Contact Centres Inc as a stable, responsive partner with minimal turnover, delivering high-quality IT support and proactive service. They value the company's ability to adjust quickly and provide comprehensive, cost-effective solutions.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +115% Content Writing ServicesFocus Areas
15% Virtual receptionist50% Inbound appointment scheduling35% Answering servicesSee all 12 projectsBitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
Reviews mention Results-oriented
Clients have expressed a strong sentiment regarding BitWide's results-oriented approach. One client noted that BitWide effectively generated warm leads through their LinkedIn outreach and cold calling strategies, significantly boosting interest in their offerings. The company's commitment to meeting deadlines and adapting tactics to enhance results was particularly praised. Overall, clients appreciate BitWide's ability to deliver measurable outcomes and their proactive communication regarding project timelines.-
Sales Outsourcing for ERP & BI Company
5.0 Nov 2, 2023Warm leads generated from cold calling; lukewarm leads that are interested to learn more about what Elevotec has to offer. Content generation for brand development and awareness. Their willingness to try different tactics in order to deliver and achieve greater results was impressive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised BitWide for offering good value for cost, with many noting that their pricing fit within budgetary constraints. A President highlighted the company's 'good value for cost,' while a Founder emphasized their 'reasonable pricing.' Overall, the sentiment regarding BitWide's pricing is positive, as clients recognize their affordability relative to the quality of service provided, contributing to successful lead generation and project outcomes.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Calgary clients praise BitWide for their expertise in lead generation, outreach, and sales growth across diverse industries. They highlight the company's responsiveness, professionalism, and ability to deliver measurable results, including increased meetings, qualified leads, and improved deal close rates.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 3 projectsTelelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.
Reviews mention Easy to work with
Clients consistently describe Telelink as responsive and personable, highlighting their ease of collaboration. One client noted, 'They’re responsive and easy to work with,' and praised their ability to quickly implement changes. Another emphasized the welcoming nature of their staff, stating, 'I can’t say anything bad about them.' Overall, the sentiment reflects a strong satisfaction with Telelink's approachability and adaptability, reinforcing their reputation as a dependable partner.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.Was this helpful?
See All Locations (2)Calgary, Canada
8500 Macleod Trail Southeast
Calgary, Canada T2H 2N121 - 30
1-403-571-0600
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesCall center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSelect Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
Read moreSee All Locations (4)Calgary, Canada
840 6 Ave SW
Calgary, Canada T2P 3E52 - 5
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
20% Call Center Services50% AI Agents30% Conversion OptimizationFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingBluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
10% Call Center Services80% Staffing10% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesBoost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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List of the Top 4 Calgary Virtual Receptionist Companies
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services25% Virtual receptionist65% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services15% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Calgary, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services25% Virtual receptionist -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services50% Virtual receptionist20% Other -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services40% Virtual receptionist -
UndisclosedUndisclosed2 - 9Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed2 - 9Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Virtual receptionist50% Other
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