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Top Virtual Receptionist Services in Calgary

Ratings Updated: October 23, 2026

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10 Companies

Country: Canada

Province: Alberta

City: Calgary

Inbound Services: Virtual receptionist

List of the Top Calgary Virtual Receptionist Companies

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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Serves Calgary, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Customized support
Clients have expressed high satisfaction with Moneypenny USA's customized support, highlighting their proactive approach in adapting systems to meet specific needs. One client noted the company's willingness to develop a unique call-in system tailored to their medical staffing operations, resulting in effective call management. Overall, feedback indicates that Moneypenny USA excels in communication and responsiveness, with one client stating they are a 'one-stop-shop' and endorsing their services despite initial trial-and-error.

Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.
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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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SureCall Contact Centers

4.8 13 reviews

Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Inbound appointment scheduling

SureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.

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2 of 3 Virtual receptionist reviews are 5 stars

1 new review for Virtual receptionist in past 6 months

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

SureCall Contact Centers has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Key themes include their professionalism, reliability, and efficient communication, with 70% of clients noting the value of live support when their teams are unavailable. Clients commend their quick response times and proactive engagement, especially in managing urgent issues. Areas for improvement are minimal, with 10% mentioning minor payment processes. Overall, SureCall's expertise significantly enhances client operations.
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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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2 of 3 Calgary-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Calgary

Call Center Services project highlight

Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more
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Review Rating from Clients

4.7/5.0

Quality

4.5

Schedule

5.0

Cost

4.7

Willing to Refer

4.7

Calgary clients praise SureCall Contact Centers for flexible, responsive call center support, from vendor outreach and message updates to bilingual helpdesk operations. Reviewers cite adaptable project management, fast issue resolution, and outcomes including exceeding revenue targets and reducing ticket backlogs.
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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Line One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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$200,000 – $999,999 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read more
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses commend Line One Contact Centres Inc for handling demanding IT support needs across different service models and technology environments. Calgary clients emphasize proactive, responsive communication, consistent SLA performance, and a knowledgeable team that goes beyond contractual expectations.
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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1

15% Content Writing Services

Focus Areas

15% Virtual receptionist

50% Inbound appointment scheduling

35% Answering services

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Industry Experience

BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors.
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Select Industry to see insights

Software Consumer Products IT Services Business services Advertising & marketing

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Canada (6) India (1) Russia (1) United States (1)

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2 of 2 Calgary-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

Calgary clients praise BitWide’s expertise in outsourced sales and prospecting, from LinkedIn and email outreach to cold calling and lead qualification. They cite responsive, collaborative service and outcomes including more qualified leads, improved close rates, increased profitability, and conversations with senior decision-makers.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Telelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.

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Reviews mention Personable
The overall sentiment regarding Telelink's personable nature is highly positive. A client noted that the staff is 'always very welcoming, pleasant, and knowledgeable,' highlighting their responsiveness and ease of collaboration. The client emphasized that any requested changes are addressed promptly, often within the day, demonstrating a strong commitment to customer service and adaptability. The client expressed no negative feedback, indicating a strong rapport with the team.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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Calgary, Canada

8500 Macleod Trail Southeast
Calgary, Canada T2H 2N1
21 - 30

1-403-571-0600

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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

100% Virtual receptionist

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Calgary, Canada

840 6 Ave SW
Calgary, Canada T2P 3E5
2 - 5

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BluCollarAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

50% AI Agents

30% Conversion Optimization

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

10% Call Center Services

80% Staffing

10% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers

2 Line One Contact Centres Inc

3 BitWide

4 Telelink

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Calgary Virtual Receptionist Companies

SureCall Contact Centers

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Ability to deliver

31.3/40.0

16.4/20 Reviews

9.8/10 Clients & Experience

5.1/10 Market Presence

Service focus

60% Call Center Services

50% Virtual receptionist

40% Other

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Line One Contact Centres Inc

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Ability to deliver

26.1/40.0

14/20 Reviews

7.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

35% Call Center Services

25% Virtual receptionist

65% Other

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BitWide

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Ability to deliver

30.8/40.0

16.4/20 Reviews

8/10 Clients & Experience

6.4/10 Market Presence

Service focus

30% Call Center Services

15% Virtual receptionist

70% Other

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Telelink

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Ability to deliver

24.3/40.0

15.6/20 Reviews

3.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

25% Virtual receptionist

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Jump Contact Center

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Call Center Services

100% Virtual receptionist

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Big Sky Call Centers

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

50% Virtual receptionist

20% Other

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Select Call Centre

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

40% Virtual receptionist

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BluCollarAi

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

20% Virtual receptionist

80% Other

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Boost Legal Support

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

50% Virtual receptionist

90% Other

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Big Sky

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

25% Virtual receptionist

50% Other

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Specialties

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Top Virtual Receptionist Services in Calgary

List of the Top Calgary Virtual Receptionist Companies

Reviews mention Customized support

Call Center Services for Medical Staffing and Recruiting Co.

Reviewed 1 time in the past 6 months

Virtual receptionist Experience

Call Center Services for Nonprofit Organization

Virtual receptionist Experience

Customer Support for Advertising & Marketing Firm

Average Project Cost Breakdown

What Clients Have Said

IT Help Desk Services for National Homebuilding Company

Industry Experience

Select Industry to see insights

Sales Outreach for IT Company

Reviews mention Personable

Call Center Services for Moose Incident Reporting Nonprofit

Call Center Services for Hotel & Resorts Company