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Top Virtual Receptionist Services in Calgary

Ratings Updated: December 25, 2025
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4 Leaders 5 Contenders

9 Companies

Country: Canada
Province: Alberta
City: Calgary
Inbound Services: Virtual receptionist

List of the Top Calgary Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Calgary, Canada

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Attentive

    Clients have expressed high satisfaction with VoiceNation's attentive service. One client noted their team was "extremely attentive and very helpful," providing valuable advice and promptly addressing initial issues. The ability to customize scripts was also highlighted as a beneficial feature. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client needs.
    • Answering Services for Property Rental Company
      4.0 May 17, 2017

      No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

    Duluth, GA

    2915 Premiere Parkway
    Duluth, GA 30097

    201 - 250

    866-766-5050

    See All Locations (1)
    View Profile Visit Website
    Prialto Logotype

    Prialto

    5.0 43 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Calgary, Canada

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 43 projects
    4 of 5 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.
    Read 5 Recent Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews

    View projects from:

    United States (36) Canada (1) England (1)
    View Profile Visit Website
  • SureCall Contact Centers Logotype

    4.8 12 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Inbound appointment scheduling

    SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

    See all 12 projects

    Reviews mention Exceeds expectations

    SureCall has consistently exceeded client expectations, notably by helping a contractor and supply chain risk management company surpass revenue targets by 25% year-to-date. Clients commend their exceptional flexibility, responsiveness, and quality of project management, highlighting effective communication and immediate issue resolution. One client emphasized the importance of clear communication during onboarding to ensure successful collaboration. Overall, the sentiment reflects strong satisfaction and confidence in SureCall's capabilities.
    • Call Center Services for Contractor & Risk Mgmt Company
      5.0 May 9, 2024

      SureCall has helped us exceed our revenue targets by 25% year-to-date. Overall, their work quality is great. Their project management is great. They’re great at being flexible and providing ongoing feedback on how things are going throughout the project.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight SureCall's competitive pricing and value for money, with several reviews noting that their costs fit within budget while delivering high-quality service. One client specifically mentioned choosing SureCall for their 'great culture fit' and 'good value for cost,' while another praised the company's ability to create tailored solutions at a 'very reasonable price.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service received.
    Read All Reviews

    More responsive than most other service providers

    SureCall Contact Centers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (5) United States (4)
    View Profile
  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

    See all 3 projects

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
    Read All Reviews

    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)
    $200,000 – $999,999 avg. project cost for Call Center Services services in Calgary

    Calgary-based Call Center Services project highlight

    IT Help Desk Services for National Homebuilding Company

    4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read more
    Read All Reviews
    View Profile
  • BitWide Logotype

    5.0 12 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    25% Email Marketing +1
    15% Content Writing Services

    Focus Areas

    15% Virtual receptionist
    50% Inbound appointment scheduling
    35% Answering services

    BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

    See all 12 projects

    Reviews mention Communicative

    Clients consistently praised BitWide for their excellent communication skills, highlighting their responsiveness and attentiveness to client needs. One client noted their 'frequent and friendly communication,' while another emphasized their 'highly responsive' nature and 'flexible and adaptive project management.' Additionally, BitWide was commended for their proactive approach, ensuring clients felt valued and understood throughout the project. Overall, the sentiment surrounding BitWide's communicative practices is overwhelmingly positive, with clients expressing satisfaction with the collaborative relationship established.
    • Sales Outreach for IT Company
      5.0 Jan 24, 2024

      The account manager and an additional client support specialist handled inter-company communications and the calling portion of the campaign. Their frequent and friendly communication was impressive. As well as how quickly they moved to address our concerns and needs.

      Read Full Review
    • Lead Generation for Marketing Consultancy
      5.0 Oct 11, 2023

      The BitWide team excelled in communication and follow-through. The onboarding process was designed to have a proper understanding of our business goals and needs. The team was highly responsive, and also agile to changes in our market targeting.

      Read Full Review
    • Call Center Services for CRM Company
      5.0 Oct 11, 2023

      BitWide is communicative, responsive, and engaged in how they execute. They value time in general and their client's time in particular. They have a flexible and adaptive project management methodology.

      Read Full Review
    • Marketing Strategy & Cold Calling for Marketing Agency
      5.0 Jul 31, 2022

      All the communication was through Zoom and Google chats. Despite the time differences, we have always received responses within a few hours. We felt that they cared about us, listened to us, and tried to do everything to make the project successful.

      Read Full Review
    Read All Reviews

    View projects from:

    Canada (6) India (1) Russia (1) United States (1)

    Calgary, Canada

    214 11 Ave SE, 207
    Calgary, Canada T2G

    10 - 15

    +1 8339981273

    See All Locations (1)
    2 of 2 Calgary-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Calgary

    Calgary-based Call Center Services project highlight

    Sales Outreach for IT Company

    5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
    Read All Reviews
    View Profile

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  • Telelink Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

    See all 3 projects
    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Hotel & Resorts Company

    5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
    Read 3 Reviews

    Industry Experience

    Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.

    Read All Reviews

    Select Industry to see insights

    Construction Hospitality & leisure Nonprofit

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
    Read All Reviews

    Calgary, Canada

    8500 Macleod Trail Southeast
    Calgary, Canada T2H 2N1

    21 - 30

    1-403-571-0600

    See All Locations (2)
    View Profile
  • Jump Contact Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    100% Virtual receptionist

    Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.

    Read more

    Calgary, Canada

    #104 535 8 AVE SE, East Village - The Orange Lofts
    Calgary, Canada T2G 5S9

    21 - 30

    587 328 1639

    See All Locations (1)
    View Profile
  • Big Sky Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.

    Read more

    Calgary, Canada

    111S-8500 MacLeod Trail SE
    Calgary, Canada T2H 2N1

    6 - 9

    403.571.0600

    See All Locations (1)
    View Profile
  • Select Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.

    Read more

    Calgary, Canada

    840 6 Ave SW
    Calgary, Canada T2P 3E5

    2 - 5

    See All Locations (4)
    View Profile
  • Boost Legal Support Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    10% Call Center Services
    80% Staffing
    10% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.

    Read more

    Calgary, Canada

    25th Floor, 639 - 5th Avenue SW
    Calgary, Canada T2P 0M9

    6 - 9

    403.689.3444

    See All Locations (1)
    View Profile
  • Big Sky Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    50% Call Center Services
    35% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.

    Read more

    Calgary, Canada

    111S-8500 MacLeod Trail SE,
    Calgary, Canada T2H 2N1

    1

    403.571.0600

    See All Locations (1)
    View Profile

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1 SureCall Contact Centers
2 Line One Contact Centres Inc
3 BitWide
4 Telelink

List of the Top 4 Calgary Virtual Receptionist Companies

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  2. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.3/40.0
    14.2/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    35% Call Center Services
    25% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. BitWide Logotype

    BitWide

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    31/40.0
    16.6/20 Reviews
    8/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    30% Call Center Services
    15% Virtual receptionist
    70% Other
    View Profile Visit Website
  4. Telelink Logotype

    Telelink

    $1,000+
    < $25 / hr
    50 - 249
    Calgary, Canada

    Ability to deliver

    24.3/40.0
    15.6/20 Reviews
    3.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    100% Call Center Services
    25% Virtual receptionist
    View Profile Visit Website
  5. Jump Contact Center Logotype

    Jump Contact Center

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    100% Virtual receptionist
    View Profile Visit Website
  6. Big Sky Call Centers Logotype

    Big Sky Call Centers

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    50% Virtual receptionist
    20% Other
    View Profile Visit Website
  7. Select Call Centre Logotype

    Select Call Centre

    Undisclosed
    Undisclosed
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    40% Virtual receptionist
    View Profile Visit Website
  8. Boost Legal Support Logotype

    Boost Legal Support

    Undisclosed
    Undisclosed
    2 - 9
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  9. Big Sky Logotype

    Big Sky

    $1,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Specialties

Outbound Third Party Verification Order Processing Sales Outsourcing Telemarketing Answering Services Lead Generation Inbound Appointment Setting Virtual Receptionist
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