Top Virtual Receptionist Services in Calgary
4 Leaders 6 Contenders
10 Companies
List of the Top Calgary Virtual Receptionist Companies
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Undisclosed< $25 / hr50 - 249Serves Calgary, CanadaServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Receptive
Clients have noted Moneypenny USA's team as being friendly and timely, with a commendable receptiveness to requests. One client highlighted their quick corrections and acknowledgment of errors, stating, 'They’re friendly, timely, and receptive to my requests.' Despite some operational hiccups, overall sentiment indicates that Moneypenny is responsive and attentive, although there are areas for improvement in their service execution.-
Answering Services for Kick-boxing Fitness Facility
4.0 Sep 25, 2020They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Calgary, CanadaServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.
Reviews mention Proactive
The sentiment regarding Prialto's proactivity is overwhelmingly positive. Clients consistently highlight the team's ability to anticipate needs and address challenges without direct guidance. For instance, one client noted that their assistant proactively identified and solved problems, while another emphasized the team's quick adaptation to shifting priorities. Overall, feedback reflects a strong appreciation for Prialto's responsive communication and proactive project management, contributing to enhanced productivity and seamless integration into client operations.-
HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Other qualitative support includes: Overall proactive support and value delivery. Strong managed service with professional and capable Engagement Managers who are our thought-partner, enhancing productivity.
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Virtual Assistant Services for Healthcare Technology Company
5.0 Jul 18, 2022Ximena’s work quality is very high; she’s on top of things, is very proactive, and does what she says she will do. Ximena constantly reaches out to inform us about emails and scheduling changes to get our approval. Prialto’s service level is very high; they’re very attentive and service-oriented, and they demonstrate excellent attention to detail.
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Back Office Outsourcing for Growth Acceleration Platform
5.0 Nov 14, 2024Prilato error rate was found to be well below industry standard in thanks to their proactive efforts to ensure quality. The most impressive elements of Prialto's offering include: Proactive Account management to identify challenges and resolve them. Prialto are very effective communicators both at the management and team level.
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Business Services for Commercial Auto Insurance Company
5.0 Apr 10, 2023Proactive support and a sense that Prialto works to deliver value. Strong managed service with professional and capable Engagement Managers who act as your thought-partner to enhance productivity and help you get the most value from their service. Quick and thorough responsiveness to concerns when they come up - they are always ready to help.
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Staff Augmentation for Technology Consultancy
5.0 May 30, 2025The account team helped guide me on how to work most effectively with my assistant, and my assistant is fantastic. She's very proactive in addressing problems she identifies, and consistently solves them without my needing to guide her to the right solution. Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 13 projectsSureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with SureCall Contact Centers, particularly highlighting their timely delivery and effective communication. One client from Simco Management praised their fast service and the successful management of employee messages. Overall, the sentiment reflects a strong positive experience, with no suggested areas for improvement noted by clients, indicating a solid alignment with project needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.Was this helpful?
See All Locations (3)Calgary, Canada
Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5101 - 150
18773100088
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Review Rating from Clients
4.7/5.0
Quality
4.5
Schedule
5.0
Cost
4.7
Willing to Refer
4.7
Reviewers in Calgary highlight SureCall's expertise in handling complex support operations, from database management to call center outsourcing. Clients appreciate their proactive project management, adaptability to changing needs, and dedication to delivering timely, high-quality results.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
35% Call Center Services25% Customer Service Outsourcing20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 3 projectsLine One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.
Reviews mention Proactive
Clients have consistently highlighted Line One Contact Centres Inc's proactive approach in their service delivery. One client noted their ability to quickly adjust to new technologies and their initiative in understanding the client's operations. They also emphasized the company's responsiveness and organizational excellence, stating that they never have to worry about service quality. Overall, the sentiment reflects confidence in Line One's capability to exceed expectations and adapt to client needs effectively.-
IT Help Desk Services for National Homebuilding Company
4.5 Jan 9, 2023They’ve been able to quickly adjust to new technologies and provide great service regardless of what technology we’re using. They’ve been proactive in learning about our company and how we work. Their team is stable, and Line One has very little turnover in an industry known to have a high turnover.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Calgary highlight Line One's excellent project management, adaptability to new technologies, and exceptional customer service. Their long-term partnership demonstrates trust and satisfaction with their proactive, responsive support.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +115% Content Writing ServicesFocus Areas
15% Virtual receptionist50% Inbound appointment scheduling35% Answering servicesSee all 12 projectsBitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
Industry Experience
BitWide demonstrates robust expertise in lead generation and sales outreach across diverse industries, including business services, advertising & marketing, manufacturing, and consumer products. Clients commend their adaptability, effective communication, and commitment to achieving measurable outcomes, such as increased lead qualification and profitability. Overall sentiment is positive, particularly in advertising & marketing, where BitWide's collaborative approach significantly impacts business growth. Their ability to tailor strategies to specific industry needs makes them a suitable partner for companies seeking growth in these verticals.
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Consumer Products Business services IT Services Advertising & marketing SoftwareWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
Local clients praise BitWide for their expertise in lead generation, outreach, and sales growth, often overperforming expectations through personalized strategies and responsive communication. They handle complex campaigns across various industries, demonstrating professionalism and adaptability in project management.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 3 projectsTelelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.
Reviews mention Accommodating
The feedback regarding Telelink's accommodating nature is overwhelmingly positive. Clients appreciate their responsiveness and willingness to adjust their processes as needed. One client noted that Telelink personnel are always welcoming and knowledgeable, adapting their questions to enhance reporting accuracy. Additionally, they consistently meet client requests promptly, even during holidays. Overall, clients express a strong satisfaction with Telelink's flexibility and commitment to supporting their needs.-
Call Center Services for Moose Incident Reporting Nonprofit
5.0 Aug 12, 2020Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read moreWas this helpful?
Industry Experience
Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.Was this helpful?
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesCall center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSelect Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
Read moreSee All Locations (4)Calgary, Canada
840 6 Ave SW
Calgary, Canada T2P 3E52 - 5
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
20% Call Center Services50% AI Agents30% Conversion OptimizationFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingBluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
10% Call Center Services80% Staffing10% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesBoost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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List of the Top 4 Calgary Virtual Receptionist Companies
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services25% Virtual receptionist65% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services15% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Calgary, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services25% Virtual receptionist -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services50% Virtual receptionist20% Other -
UndisclosedUndisclosed10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services40% Virtual receptionist -
UndisclosedUndisclosed2 - 9Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed2 - 9Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services25% Virtual receptionist50% Other
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