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Top Call Center Services & Voice Services in Calgary

Ratings Updated: July 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Flexible
Hugo Inc. has received overwhelmingly positive feedback regarding their flexibility across various projects. Clients highlighted their ability to adapt quickly to evolving needs, with one CMO noting, "Their flexibility has been a game-changer for our business; when we need to scale quickly, they make it happen without red tape." Additionally, a COO mentioned, "Hugo's team is pretty flexible, so it’s not hard to connect," reflecting the company's commitment to responsive communication and tailored solutions.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Great project management
Clients consistently praised Helpware for their exceptional project management capabilities. One CEO noted their proactive communication and timely delivery of training and outcomes, stating, 'All project management was better than expected.' A vendor manager highlighted their adaptability to evolving requirements, emphasizing, 'Helpware excels at project management.' Another client remarked on the team's clear expectations and regular performance reviews, underscoring their collaborative approach. Overall, feedback reflects strong satisfaction with Helpware’s project management, often exceeding client expectations.

Video Labeling For IoT Company

5.0 Oct 3, 2022

Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Social Media Management for Author

5.0 Feb 26, 2019

They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co

5.0 May 13, 2025

All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative.
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Inbound, Outbound, & Back Office for Pain Management Practice

5.0 Oct 18, 2018

I can’t praise them enough. We feel like we’re their only client. The Helpware team provides daily reports for each department through Google Docs and e-mails, but we use a communication software as well. It’s a highly collaborative partnership. I feel like we’re one team.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

They’ve been great. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with SureCall Contact Centers, particularly highlighting their timely delivery and effective communication. One client from Simco Management praised their fast service and the successful management of employee messages. Overall, the sentiment reflects a strong positive experience, with no suggested areas for improvement noted by clients, indicating a solid alignment with project needs.
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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (6) United States (4)

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Review Rating from Clients

4.7/5.0

Quality

4.5

Schedule

5.0

Cost

4.7

Willing to Refer

4.7

Local clients describe SureCall Contact Centers as a trusted partner in managing support and communication tasks, demonstrating strong performance in project execution, responsiveness, and continuous improvement. They value the team's professionalism and ability to handle large-scale, multifaceted projects.
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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Industry Experience

BitWide demonstrates robust expertise in lead generation and sales outreach across diverse industries, including business services, advertising & marketing, manufacturing, and consumer products. Clients commend their adaptability, effective communication, and commitment to achieving measurable outcomes, such as increased lead qualification and profitability. Overall sentiment is positive, particularly in advertising & marketing, where BitWide's collaborative approach significantly impacts business growth. Their ability to tailor strategies to specific industry needs makes them a suitable partner for companies seeking growth in these verticals.
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Consumer Products Business services IT Services Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently commend BitWide for their competitive pricing and strong value for money, noting that their services fit within budget while delivering effective lead generation results. One client highlighted BitWide's 'good value for cost,' while another emphasized their impressive communication and responsiveness. Overall, feedback indicates satisfaction with the cost-effectiveness of their offerings, with several clients expressing a desire for even more leads but acknowledging the positive impact on their business growth.
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Canada (6) India (1) Russia (1) United States (1)

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2 of 2 Calgary-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

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Reviews mention Dedicated
SupportYourApp has consistently received positive feedback regarding their dedication to client projects. Clients highlighted the team's commitment, as seen in one review where the consultant's 'dedication to the project' was particularly noted. Another client emphasized the 'tenacity in handling and reducing a growing backlog,' showcasing their proactive approach. Overall, the sentiment reflects a strong appreciation for SupportYourApp's unwavering support and dedication to achieving client goals.

L2 Technical Support for EdTech Firm

5.0 Nov 17, 2025

Currently, our customer support is managed by one dedicated agent. This has enabled us to maintain coverage during night hours and manage workload effectively. We are particularly impressed with the dedication and performance of our current agent. His contribution has been invaluable, and we were so appreciative of his work that we invited him to visit our headquarters to meet in person.
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Customer Service Outsourcing for Software Development Co

5.0 Jan 13, 2026

We appreciate the team’s tenacity in handling and reducing a growing backlog, consistently demonstrating dedication and proactive support.
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7 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Calgary, Canada

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Great project management
Simply Contact has consistently received positive feedback regarding their project management capabilities. Clients have noted their timely delivery and responsiveness, with one CEO highlighting their 'outstanding' management and flexibility in adapting strategies to meet needs. Another review emphasized their clear communication and effective updates, ensuring a smooth process. Overall, the sentiment reflects strong satisfaction with Simply Contact's project management, reinforcing their reputation for reliability and professionalism in client engagements.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.
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Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Customer Support Services for Email Deliverability Platform

5.0 Nov 28, 2023

Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Telecommunications. Clients praise their adaptability, efficient customer support, and multilingual capabilities, resulting in improved customer satisfaction and operational efficiency. Overall, the sentiment is positive, with numerous clients highlighting Simply Contact's commitment to quality service and reliable project management. This provider is particularly well-suited for companies seeking robust customer support solutions in tech-driven and service-oriented sectors.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Simply Contact is recognized for providing good value for money, with clients frequently citing their competitive pricing as a significant advantage. For instance, one marketing manager noted the company's 'good value for cost', while a CEO emphasized that their pricing fit within budget constraints. However, there were also mentions of potential improvements in their pricing strategy. Overall, clients express satisfaction with the cost-effectiveness relative to the quality of service delivered.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a provider of comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. Across their reviews, they are praised for their exceptional service delivery, flexibility, and responsiveness, achieving a 90% answer rate with no complaints and consistently maintaining a low margin of error.

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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$200,000 – $999,999 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read more
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Calgary-based clients praise Line One Contact Centres Inc for their reliable IT help desk services, consistently meeting SLAs and maintaining high answer rates. They emphasize the team's stability, responsiveness, and proactive approach in handling complex technology environments.
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Telelink is a Contact Center Services provider, offering comprehensive Inbound and Outbound Call Center solutions, including Customer Support and Phone Support services. The feedback from their clients is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and effective call handling. Clients consistently commend their impressive project management, attention to quality, and exceptional customer service.

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Reviews mention Knowledgeable
Clients express a strong sentiment of knowledgeability regarding Telelink's services. One client noted, "the person who answers the phone is always very welcoming, pleasant, and knowledgeable," highlighting the team's ability to adapt their questioning for improved data collection. This adaptability has facilitated accurate reporting, enabling effective government action on moose management. Overall, feedback indicates that Telelink's knowledgeable staff enhances their operational efficiency and client satisfaction.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

I’ve called in to the number a few times myself, and the person who answers the phone is always very welcoming, pleasant, and knowledgeable. They’ve adjusted their questions as we’ve requested, so we can get more details and accurate reporting.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Calgary, Canada

Services provided

35% Call Center Services

35% Business Continuity Management

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.

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Reviews mention Innovative
The CommAlert Group has received positive feedback regarding their innovative approach, particularly in developing proprietary platforms that enhance service delivery. Clients appreciate their use of best-of-breed tools and technologies, which contribute to a 100% call answer rate. One client highlighted that CommAlert's ability to create meaningful customer impact sets them apart, reinforcing their reputation as an innovative partner in the call center industry.

Call Center Services for Software & Development Agency

5.0 Jan 10, 2022

The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services For Digital Marketing Agency
5.0 — The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. Read more
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Industry Experience

The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing Software

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Calgary, Canada

888 3rd Street Bankers Hall, West Tower, 10th Floor
Calgary, Canada T2P 5C5
31 - 40

18006137774

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Royal Genix

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Calgary, Canada

Services provided

50% Email Marketing

50% Sales Outsourcing

Royal Genix is a digital marketing and lead generation company renowned for its exceptional service and dedication to client growth. With an emphasis on organization and communication, 100% of reviewers highlight their personalized approach, specifically praising Benny for his commitment and effectiveness. Clients appreciate their flexibility in pricing and strategy, reporting significant increases in leads and sales, with no negative feedback noted.

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Industry Experience

Royal Genix has demonstrated significant expertise in the construction and software industries. In construction, they excelled in digital marketing, generating substantial leads and enhancing client communication, earning praise for their dedication and organizational skills. In the software sector, they provided effective email marketing and lead generation solutions, achieving impressive returns on investment. Overall, the sentiment is overwhelmingly positive, highlighting their flexibility, value-driven approach, and commitment to client success, making them a strong candidate for businesses in these fields.
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Construction Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Royal Genix for their competitive pricing and exceptional value for money. One client noted a flexible pricing agreement, stating they spent approximately $6,000 and generated $25,000 in monthly revenue, yielding a significant ROI. Another client emphasized the fair pricing and strong commitment from the team, highlighting their willingness to go above and beyond. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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Canada (1) Turkey (1)

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Grow and Scale

5.0 1 review

$5,000+

Undisclosed

2 - 9

Calgary, Canada

Services provided

30% Business Consulting

20% Sales Outsourcing

10% Account-Based Marketing +4 services

10% Content Marketing

10% Demand Generation Marketing

10% Market Research

10% Marketing Strategy

Grow and Scale is a competitive intelligence and sales enablement company noted for its detailed technical feature breakdowns and marketing analysis. Their services are highly valued, with 100% of reviewers praising their ability to exceed expectations and deliver on time. While praised for flexibility and professionalism, one reviewer suggested improving by ensuring contracts are signed before commencing work.

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Industry Experience

Grow and Scale has demonstrated strong expertise in the Software industry, delivering exceptional competitive intelligence and market analysis for clients. Feedback highlights their ability to provide in-depth technical breakdowns, timely and flexible project management, and impressive communication. The provider's strengths include thorough research capabilities and a strong focus on client needs, resulting in high client satisfaction. Overall, their services are highly regarded, making them a suitable partner for projects requiring detailed competitive insights and sales enablement.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Grow and Scale for their competitive pricing and overall value for money. One reviewer noted that the pricing fit their budget and highlighted the good value relative to the cost. Additionally, the company was recognized for delivering high-quality work on time, often exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Calgary, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

See all 20 projects

3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Calgary, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Flexible
Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.

Call Center Services for Digital Solutions Provider

4.5 Mar 3, 2023

Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company

5.0 Nov 9, 2021

Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App

5.0 Sep 24, 2021

Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co

5.0 Mar 12, 2025

The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
Read 1 Recent Review

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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Calgary, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Hard working
Clients consistently commend A-SALES AB for their hardworking nature and dedication. One CEO noted their 'very prompt and timely delivery,' highlighting how the team proactively kept the project on track and exceeded expectations. Similarly, a director praised their responsiveness and hard work in delivering results on time. Overall, the sentiment reflects a strong appreciation for the team's commitment and reliability in meeting project goals.

Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations. They are a dedicated and hardworking team that honors their word.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients generally perceive A-SALES AB as providing excellent value for money, with many highlighting their cost-effectiveness and high-quality service. One client noted that A-SALES AB offered 'good value for the cost,' while another mentioned they had 'high ratings' and a pricing structure that fit their budget. Overall, the sentiment reflects satisfaction with the results achieved relative to the investment made, underscoring A-SALES AB's reputation for delivering significant ROI.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

15% Call Center Services

50% IT Managed Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT services provider offering ongoing and as-needed IT assistance, including regular maintenance and issue resolution. The company is recognized for its rapid response, reliability, and knowledgeable team. With 100% positive feedback from reviewers, clients commend their meticulous project management and ability to tailor solutions to specific needs.

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Industry Experience

Wise IT Inc. has demonstrated strong expertise in the Arts, Entertainment & Music industry, providing reliable IT support to small businesses without dedicated IT departments. Clients appreciate their quick response times, personalized service, and ability to offer tailored solutions at various price points. Overall sentiment within this industry is highly positive, with clients highlighting the company's meticulousness and strong reliability, making them a solid choice for businesses seeking IT assistance.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Wise IT Inc.'s pricing, noting flexibility with monthly expenses ranging from $500 to $2,000 based on specific needs. The company is commended for offering various solutions at different price points, allowing clients to choose what best fits their budget. Overall, feedback highlights the value for money and reliability of their services, with one client stating, 'I wouldn’t hesitate to refer them to anyone' due to their quick response and effective problem-solving.
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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Featured

What are Featured Providers?
Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Calgary, Canada

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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Reviews mention Adaptable
Client feedback highlights Appointment Setter Online's adaptability as a key strength. Reviewers noted their team's responsiveness to shifting priorities and quick implementation of changes. For instance, one client praised their ability to adjust messaging and scheduling according to needs, while another mentioned their prompt modifications to intake forms. Overall, the sentiment surrounding adaptability is overwhelmingly positive, with clients appreciating the ease of collaboration and the team's commitment to aligning with their evolving objectives.

Appointment Setting for Appliance Repair Company

5.0 Dec 6, 2025

They were responsive and adaptive: when we requested certain modifications (e.g. adding custom fields in the intake form to capture appliance model/serial number, or adjusting our scheduling rules), they implemented those changes promptly. Their availability and flexibility made collaboration easy and efficient.
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Back Office Outsourcing for Online Education Platform

5.0 Dec 15, 2025

They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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Back Office Outsourcing for Construction Company

5.0 Dec 19, 2025

The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to our questions and adapt their approach based on our feedback. Their professionalism made the process smooth and stress-free.
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Appointment Setting Services for Renovation Company

5.0 Dec 20, 2025

Their communication was excellent, and deliverables were always on time. They consistently kept us updated, asked clarifying questions when needed, and were quick to adapt to any changes in our priorities. Their professionalism made collaboration smooth and effective.
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6 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.
Read 6 Recent Reviews

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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Calgary, Canada

840 6 Ave SW
Calgary, Canada T2P 3E5
2 - 5

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Atcom

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

60% IT Managed Services

20% Cloud Consulting & SI

Atcom is an IT managed services company. The small Calgary, Canada-based team provides IT managed services and cloud consulting & SI. The company was launched in 2005.
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MKT Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

15% Call Center Services

20% Mobile App Development

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

MKT Communications is a mobile app development firm launched in 2015. Their services include Mobile App Development and Call Center Services.
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BluCollarAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

50% AI Agents

30% Conversion Optimization

BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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RAINMAKERS BUSINESS SOLUTIONS

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

65% Business Consulting

35% Sales Outsourcing

RAINMAKERS BUSINESS SOLUTIONS is a Business Consulting company. Their team is based in Calgary, Canada. The firm offers Business Consulting and Sales Outsourcing.
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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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Empire Estates

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Calgary, Canada

Services provided

35% Search Engine Optimization

25% Web Design

20% Advertising +1 service

20% Sales Outsourcing

Empire Estates is a SEO agency. They are based in Calgary, Canada and have small team of experts. Their services include Search Engine Optimization and Web Design.
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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

10% Call Center Services

80% Staffing

10% Back Office Outsourcing

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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BMG

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Airdrie, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Search Engine Optimization +1 service

25% Social Media Marketing

Established in 2022, BMG is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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OPEN CALL CENTRE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company OPEN CALL CENTRE was launched in 2018. The team focuses on Back Office Outsourcing and Sales Outsourcing and is in Calgary, Canada.
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Top Call Center Services & Voice Services in Calgary

List of the Top Calgary Call Center Companies & Voice Services

Reviews mention Flexible

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for IT Company

Content Mktg & Call Center Services for Cashback Gaming Co

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Multilingual Customer Support for Beverage Company

Call Center Services for Automotive Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Video Labeling For IoT Company

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Inbound, Outbound, & Back Office for Pain Management Practice

Call Center Services for Professional Services Company

Reviewed 1 time in the past 6 months

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What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

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Reviewed 1 time in the past 6 months

SureCall Contact Centers is very responsive

Industry Experience

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What Clients Have Said

Sales Outreach for IT Company

Reviews mention Dedicated

L2 Technical Support for EdTech Firm

Customer Service Outsourcing for Software Development Co

Reviewed 11 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for E-Commerce Company

Industry Experience

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Reviews mention Great project management

Inbound Customer Support Services for EdTech Company

Back Office & Customer Service for App Optimization Agency

Customer Service Outsourcing for CRM Consulting Company

Customer Support Services for Email Deliverability Platform

Customer Service Outsourcing for Data Analytics Company

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What Clients Have Said

Industry Experience

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Line One Contact Centres Inc is very responsive

IT Help Desk Services for National Homebuilding Company

Reviews mention Knowledgeable

Call Center Services for Moose Incident Reporting Nonprofit

Call Center Services for Hotel & Resorts Company

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Reviews mention Innovative

Call Center Services for Software & Development Agency

Call Center Services For Digital Marketing Agency

Industry Experience

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Industry Experience

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What Clients Have Said

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Lead Generation Services for SaaS Company

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