Top Virtual Receptionist Services in Canada
7 Leaders 15 Contenders
52 Companies
List of the Top Canada Virtual Receptionist Companies
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Undisclosed< $25 / hr250 - 999Serves CanadaServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Attentive
Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their attentiveness. One client noted that the team was 'extremely attentive and very helpful,' providing great advice and diligently addressing initial issues. The ability to easily update scripts further exemplifies their responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting their commitment to customer service and effective communication.-
Answering Services for Property Rental Company
4.0 May 17, 2017No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
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4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Montréal, Canada
560 rue Jacques-Bizard suite 105-A, Montreal, Quebec, Canada H9C 2H2
Montréal, Canada H9C 2H210 - 15
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List of the Top 7 Canada Virtual Receptionist Companies
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
31.4/40.017/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services25% Virtual receptionist65% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services15% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services25% Virtual receptionist -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
8.5/40.00/20 Reviews2.3/10 Clients & Experience6.1/10 Market PresenceService focus
55% Call Center Services45% Virtual receptionist45% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services15% Virtual receptionist90% Other -
Undisclosed< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
$1,000+$25 - $49 / hr250 - 999Winnipeg, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% Call Center Services33% Virtual receptionist40% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
8.7/40.00/20 Reviews2.9/10 Clients & Experience5.8/10 Market PresenceService focus
30% Call Center Services30% Virtual receptionist70% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services29% Virtual receptionist70% Other -
UndisclosedUndisclosed50 - 249Terrebonne, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services34% Virtual receptionist50% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services60% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Bedford, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+Undisclosed50 - 249Kingston, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% Call Center Services33% Virtual receptionist25% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
75% Call Center Services15% Virtual receptionist25% Other -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services34% Virtual receptionist10% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
28.5/40.016.2/20 Reviews4.8/10 Clients & Experience7.5/10 Market PresenceService focus
41% Call Center Services20% Virtual receptionist59% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services20% Virtual receptionist60% Other -
Undisclosed< $25 / hr10 - 49Toronto, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Call Center Services10% Virtual receptionist
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