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Top Virtual Receptionist Services in Markham

Ratings Updated: August 3, 2026
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3 Leaders 15 Contenders

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28 Companies

Country: Canada
Province: Ontario
City: Markham
Inbound Services: Virtual receptionist

List of the Top Markham Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Markham, Canada

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Communicative

    Clients consistently commend Moneypenny USA for their exceptional communication. One reviewer noted, "They’re outstanding with communication... reply almost immediately to any requests." Another highlighted that their dedicated account manager ensures timely responses, stating, "There’s never been a communication issue." Overall, the sentiment surrounding Moneypenny's communicative approach is overwhelmingly positive, with clients appreciating the personalized attention and responsiveness that enhance their service experience.
    • Answering Services for Catering Company
      5.0 Nov 26, 2019

      After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.

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    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.

      Read Full Review
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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
    Read 1 Recent Review

    Industry Experience

    Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.

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    Select Industry to see insights

    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

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    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    Less than $10,000 avg. project cost for Call Center Services services in Markham

    Call Center Services project highlight

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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    Review Rating from Clients

    4.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    3.5

    Willing to Refer

    4.5

    Reviewers in Toronto emphasize ContactPoint360's strong project management, professionalism, and adaptability in providing CX, BPO, and digital transformation services. They value the company's quick scaling capabilities and focus on quality and measurable results.
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  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    60% Virtual receptionist
    30% Answering services
    10% Inbound appointment scheduling

    Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.

    See all 72 projects
    12 of 12 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Life Insurance Company

    5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
    Read 12 Reviews

    Industry Experience

    Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.

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    Select Industry to see insights

    Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
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    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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  • Task Virtual Logotype

    5.0 74 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2
    20% Search Engine Optimization
    10% Data Annotation Services

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

    See all 74 projects

    Reviews mention Knowledgeable

    Task Virtual's clients consistently highlight the company's extensive knowledge and expertise across various domains. For instance, one client noted their 'deep knowledge of SEO for the financial services industry' and another emphasized their 'knowledge and skill sets far outstrip those of freelancers.' Overall, the sentiment is overwhelmingly positive, with clients reporting effective communication and thoroughness, indicating that Task Virtual's knowledgeable approach significantly contributes to project success.
    • SEO Services for Financial Services Company
      5.0 Sep 13, 2025

      The deep knowledge of SEO for the financial services industry and ability to tailor strategies to our niche impressed us the most.

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    • Udemy Course Creation for Certification Training Firm
      5.0 Mar 26, 2019

      The knowledge and skill sets far outstrip those of freelancers I’ve worked with. They're a one-stop shop for all my digital needs. After just one month, I was confident enough to sign an extended contract with them.

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    • Copywriting and Marketing for Online Courses
      5.0 May 17, 2019

      Task Virtual was very knowledgeable about how to complete, sell, and market my programs. Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past.

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    3 of 3 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction.
    Read 3 Recent Reviews
    2 of 3 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant Services for Healthcare AI Company

    5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read more
    Read 3 Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Clients in Toronto praise Task Virtual for their expertise in SEO and digital marketing, achieving significant growth in online visibility and organic leads through tailored strategies and effective project management.
    Read Local Reviews
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1
    15% Cloud Consulting & SI

    Focus Areas

    30% Virtual receptionist
    50% Answering services
    20% Inbound appointment scheduling

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

    Read more
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    45% Virtual receptionist
    45% Answering services
    10% Inbound appointment scheduling

    AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

    See all 18 projects

    Industry Experience

    AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.

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    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Business services Retail Utilities IT Services

    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
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    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based clients praise Seologist for their rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and ability to overdeliver on expectations across complex website overhauls and digital marketing projects.
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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Focus Areas

    45% Virtual receptionist
    55% Inbound appointment scheduling

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    60% Virtual receptionist
    25% Answering services
    15% Inbound appointment scheduling

    24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.

    See all 13 projects

    Reviews mention Exceptional results

    Clients have reported exceptional results from their collaboration with 24H Virtual, highlighting their flexibility, professionalism, and thorough training. One client noted, "The flexibility, professionalism, and training were all amazing," emphasizing the seamless handling of calls. Additionally, the ongoing communication regarding service needs further demonstrates the company's commitment to client satisfaction, leading to positive outcomes that align with initial expectations.
    • After Hours Call Center Support for Logistics & Supply Chain
      5.0 Mar 2, 2021

      The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    2 of 2 Markham-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Markham

    Call Center Services project highlight

    Call Answering Support for Law Firm

    5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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  • Profcallcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.

    Read more

    Toronto, Canada

    Parkcrest Dr
    Toronto, Canada M1M

    2 - 5

    +14378370101

    See All Locations (2)
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  • Answer North America Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    10% Virtual receptionist
    70% Answering services
    20% Inbound appointment scheduling

    Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.

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  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Corporate Travel Management +1
    25% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Virtual receptionist
    45% Answering services
    30% Inbound appointment scheduling

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

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  • Aptitude 360 Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.

    Read more
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  • Transworld Systems Canada Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    35% Call Center Services
    35% Funding & Investment
    30% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.

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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% AI Consulting
    30% Customer Service Outsourcing +2
    5% Search Engine Optimization
    5% Web Design

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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  • Pro Collections Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Financial Advising & Planning +1
    25% Funding & Investment

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.

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  • TeleMED Diagnostic Management Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    20% Application Testing
    20% Compliance Consulting +4
    20% IT Managed Services
    10% Back Office Outsourcing
    10% Business Consulting
    10% IT Strategy Consulting

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.

    Read more
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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Kontact Consulting Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Business Consulting
    20% IT Strategy Consulting +3
    15% Branding
    15% Graphic Design
    10% Video Production

    Focus Areas

    100% Virtual receptionist

    Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.

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  • AnswerPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    100% Call Center Services

    Focus Areas

    26% Virtual receptionist
    50% Answering services
    24% Inbound appointment scheduling

    AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    30% Commercial Brokerage Services
    20% Customer Service Outsourcing +2
    15% Fulfillment
    10% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    40% Answering services
    10% Inbound appointment scheduling

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

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  • Rezolves Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    15% Virtual receptionist
    70% Inbound appointment scheduling
    15% Answering services

    Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

    See all 1 projects

    Mississauga, Canada

    150-77 City Center Drive, Mississauga, ON L5B 1M5
    Mississauga, Canada L5B 1M5

    6 - 9

    +1 (416) 648-7581

    See All Locations (2)
    View Profile
  • Eazy Virtual Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% Business Consulting
    15% Back Office Outsourcing +2
    15% Sales Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.

    Read more
    View Profile
  • Annuities HQ Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Email Marketing
    20% Pay Per Click +2
    20% Sales Outsourcing
    20% Social Media Marketing

    Focus Areas

    100% Virtual receptionist

    Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing.

    Read more
    View Profile
  • PatientSERV Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Corporate Training & Coaching +1
    20% IT Strategy Consulting

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • TAS-PAGE Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Peterborough, Canada

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Matayo Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Services provided

    10% Call Center Services
    40% Cybersecurity
    10% BI & Big Data Consulting & SI +4
    10% Robotics Process Automation
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.

    Read more

    Hamilton, Canada

    Lesterwood street
    Hamilton, Canada L8V

    1

    +1.365.324.2933

    See All Locations (2)
    View Profile
  • Mekka Communications Incorporated Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Toronto, Canada

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce
2 ContactPoint 360
3 Seologist

List of the Top 3 Markham Virtual Receptionist Companies

  1. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Virtual receptionist
    30% Other
    View Profile Visit Website
  2. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    28.7/40.0
    16.4/20 Reviews
    4.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    41% Call Center Services
    20% Virtual receptionist
    59% Other
    View Profile Visit Website
  3. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Call Center Services
    35% Virtual receptionist
    85% Other
    View Profile Visit Website
  4. VereQuest Logotype

    VereQuest

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    8.5/40.0
    0/20 Reviews
    2.3/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    55% Call Center Services
    45% Virtual receptionist
    45% Other
    View Profile Visit Website
  5. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    60% Virtual receptionist
    50% Other
    View Profile Visit Website
  6. Profcallcenter Logotype

    Profcallcenter

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Call Center Services
    40% Virtual receptionist
    40% Other
    View Profile Visit Website
  7. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.3/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    10% Call Center Services
    60% Virtual receptionist
    90% Other
    View Profile Visit Website
  8. Pathway Communications Logotype

    Pathway Communications

    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Ability to deliver

    8.7/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    30% Call Center Services
    30% Virtual receptionist
    70% Other
    View Profile Visit Website
  9. Answer North America Logotype

    Answer North America

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Call Center Services
    10% Virtual receptionist
    View Profile Visit Website
  10. HireAway Logotype

    HireAway

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  11. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    28.2/40.0
    17.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    30% Virtual receptionist
    90% Other
    View Profile Visit Website
  12. Qallus JSR Inc. Logotype

    Qallus JSR Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    25% Virtual receptionist
    75% Other
    View Profile Visit Website
  13. Aptitude 360 Inc Logotype

    Aptitude 360 Inc

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    30% Virtual receptionist
    50% Other
    View Profile Visit Website
  14. Transworld Systems Canada Inc. Logotype

    Transworld Systems Canada Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    50% Virtual receptionist
    65% Other
    View Profile Visit Website
  15. Peak Demand Logotype

    Peak Demand

    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    21.7/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    25% Virtual receptionist
    70% Other
    View Profile Visit Website
  16. Pro Collections Limited Logotype

    Pro Collections Limited

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    50% Virtual receptionist
    75% Other
    View Profile Visit Website
  17. TeleMED Diagnostic Management Logotype

    TeleMED Diagnostic Management

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    40% Virtual receptionist
    90% Other
    View Profile Visit Website
  18. NCRi Logotype

    NCRi

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    40% Call Center Services
    20% Virtual receptionist
    60% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Specialties

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