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Top BPO Companies in Markham

Ratings Updated: February 23, 2026
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7 Leaders 15 Contenders

232 Companies

Country: Canada
Province: Ontario
City: Markham

List of the Top Markham BPO Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Markham, Canada

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Innovative

    Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 18 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Markham, Canada

    Services provided

    20% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

    See all 18 projects

    Reviews mention Adaptable

    Clients have expressed a strong sentiment regarding TECHSPEED INC's adaptability, noting their impressive ability to provide feedback and adjust to bugs during product development. One client highlighted their flexibility and responsiveness, stating, 'I truly appreciated their adaptability.' Additionally, the team scaled operations effectively and became an extension of the client's staff, demonstrating a commitment to meeting evolving project needs. Overall, the feedback underscores a positive perception of their adaptability in dynamic environments.
    • Call Center & Data Entry for Healthcare Revenue Cycle Co
      5.0 Nov 13, 2024

      Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.

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    3 of 3 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
    Read All Reviews

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    United States (16) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Pacific Standard Time (PST)
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    Connext Logotype

    Connext

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Markham, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1 service
    20% IT Staff Augmentation

    Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

    See all 7 projects
    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Connext highlight a strong overall sentiment, emphasizing effective call center services and general accounting support. Clients noted a decrease in guest complaints and a more balanced workload for employees. Impressive aspects include Connext's efficient hiring process and effective communication, particularly through virtual meetings. Suggestions for improvement include increased employee training. Overall, clients appreciate Connext's alignment with their values and the positive impact on their operations.
    Read 2 Recent Reviews

    Industry Experience

    Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Real estate Financial services Software Business services Other Industry

    View projects from:

    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 7 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Phoenix Standard Time (PNT)
    • Mountain Standard Time (MST)

    Bogotá, Colombia

    7c-51 Calle 139
    Bogotá, Colombia 110121

    151 - 200

    See All Locations (5)
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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

    See all 6 projects

    Reviews mention Adaptable

    Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.
    • Customer Support & Call Center Services for SEO Company
      4.5 Dec 29, 2025

      Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.

      Read Full Review
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    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Toronto, Canada

    1880 O'Connor Drive
    Toronto, Canada M4A 1W9

    201 - 250

    888-257-9892

    See All Locations (8)

    Review Rating from Clients

    4.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    3.5

    Willing to Refer

    4.5

    ContactPoint360 in Toronto specializes in CX, BPO, and digital services, providing scalable support, chat, email, and back-office solutions. Reviewers highlight their timely project delivery, quality focus, and quick adaptation, ensuring improved customer satisfaction and efficient handling of peak periods.
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  • Purple Sales Logotype

    4.7 22 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    65% Sales Outsourcing
    10% CRM Consulting and SI
    10% Call Center Services +3 services
    5% Content Marketing
    5% Email Marketing
    5% Web Design

    Purple Sales is a sales and marketing agency that specializes in outbound lead generation, appointment setting, and sales strategy development. Overall, reviews reflect a positive sentiment, with approximately 90% of clients praising their project management skills, responsiveness, and ability to exceed expectations. Common themes include their strong culture fit, alignment with client values, and high-quality reporting, with around 80% of reviewers highlighting these aspects.

    See all 22 projects

    Reviews mention Transparent

    Clients have expressed a positive sentiment regarding Purple Sales' transparency throughout their engagement. One client noted the importance of requesting transparency about completed and pending tasks, highlighting a desire for clearer communication. Additionally, regular weekly meetings were mentioned as a method to review progress, showcasing a commitment to open dialogue. However, there were also suggestions for improved internal coordination to enhance predictability in workflow, indicating a need for better tracking mechanisms.
    • Web Dev & Email Campaigns for R&D Management Company
      4.0 Dec 3, 2020

      We have weekly meetings to look at the numbers and see how we’re doing. We use Google Meet video conference calls. Ask them to be transparent about what they’ve done and not done.

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    More responsive than most other service providers

    Purple Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (15) United States (4) France (2)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.9

    Cost

    4.8

    Willing to Refer

    4.8

    Toronto-based clients praise Purple Sales for their expertise in lead generation, appointment setting, and sales pipeline development across diverse industries. They deliver well-managed, results-driven campaigns, including outreach, marketing, and sales support, with a focus on strategic communication and client success.
    Read Local Reviews
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  • Featured

    What are Featured Providers?

    Remote CoWorker Logotype

    Remote CoWorker

    4.8 172 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Markham, Canada

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

    See all 172 projects
    17 of 17 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 17 times in the past 6 months

    Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
    Read 17 Recent Reviews

    Industry Experience

    Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.

    Read All Reviews

    Select Industry to see insights

    Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

    Average Project Cost Breakdown

    Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
    Read All Reviews

    View projects from:

    United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
    View Profile Visit Website
    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Markham, Canada

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing

    HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

    See all 11 projects
    2 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
    Read 2 Recent Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews

    View projects from:

    Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Markham, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.
    Read 1 Recent Review

    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)

    Savannah, GA

    4 Cedar Cove
    Savannah, GA 31410

    1

    4783064144

    See All Locations (2)
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  • Top Virtual Assistant Logotype

    5.0 71 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    70% Back Office Outsourcing
    10% Call Center Services
    10% Content Writing Services +1 service
    10% Email Marketing

    Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

    See all 71 projects
    20 of 20 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent reviews of Top Virtual Assistant reflect a strong overall sentiment of satisfaction. Clients consistently highlight their professionalism, responsiveness, and ability to streamline administrative tasks, leading to improved efficiency and customer satisfaction. Notably, one client noted a 40% decrease in scheduling turnaround times, while another mentioned a significant increase in qualified leads. Suggestions for improvement included more detailed reporting and onboarding guides, but overall, the service met or exceeded expectations.
    Read 20 Recent Reviews

    More responsive than most other service providers

    Top Virtual Assistant is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Toronto, Canada

    161 Bay Street
    Toronto, Canada M5J 2T2

    21 - 30

    See All Locations (5)
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  • Martal Group Logotype

    4.8 105 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    70% Sales Outsourcing
    10% AI Agents
    10% Call Center Services +1 service
    10% Email Marketing

    Martal Group is a lead generation and business development company specializing in B2B outreach through multi-channel strategies, including LinkedIn, email campaigns, and cold calling. The reviews indicate a high level of satisfaction, with approximately 90% positive feedback. Clients appreciate their project management, professionalism, and ability to seamlessly integrate with client teams, though some suggest room for improvement in campaign metrics transparency and lead targeting refinements.

    See all 105 projects

    Reviews mention Personable

    Clients frequently commend Martal Group for their personable approach, which fosters strong relationships and a collaborative atmosphere. One client noted their ability to act as an extension of the team, emphasizing their professionalism coupled with a personalized touch. Another highlighted the value of one-on-one meetings and tailored recommendations that enhanced their marketing strategies. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the attentive and responsive nature of the Martal Group team.
    • Email Mktg & Sales Outsourcing for Document Collection Co
      5.0 Apr 12, 2024

      I find their personalized approach the most impressive and unique, especially the one-on-one meetings. They are on time for our meetings and they have responded to our needs by answering our questions and showcasing which of their and our campaigns work. We have been able to improve our situation.

      Read Full Review
    • Lead Gen & Business Development for Software Dev Company
      5.0 Aug 28, 2025

      What impressed us most was their ability to act as a true extension of our team. They combined professionalism with a personalized approach, quickly understanding our business needs and delivering results with consistency and care.

      Read Full Review
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    7 of 8 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 8 times in the past 6 months

    Recent reviews of Martal Group reflect a strong overall sentiment, highlighting their effectiveness in lead generation and appointment setting. Clients praised their organized and communicative approach, noting that their team feels like an extension of the client's own staff. Specific feedback included the impressive ability to generate qualified leads and improve brand visibility, with one client stating, "Martal Group was instrumental in helping us build a consistent top-of-funnel pipeline." Areas for improvement mentioned included earlier testing of messaging variants and targeting larger companies.
    Read 8 Recent Reviews

    View projects from:

    United States (50) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    4.9

    Reviewers in Toronto commend Martal Group for delivering tailored outbound campaigns, prospect research, and multi-channel lead generation. Their deep industry knowledge and responsive communication have helped clients expand into new markets, secure partnerships, and generate high-quality leads, demonstrating strong project execution and adaptability.
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  • MWDN Logotype

    4.9 22 reviews
    Premier Verified
    $25,000+
    $25 - $49 / hr
    50 - 249
    Toronto, Canada

    Services provided

    15% Employer of Record (EOR) Services
    15% IT Staff Augmentation
    15% Recruiting +5 services
    15% Staffing
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Executive Search
    10% Recruitment Process Outsourcing

    MWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.

    See all 22 projects
    6 of 8 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 8 times in the past 6 months

    Recent reviews of MWDN reflect a strong overall sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients praised their ability to quickly scale teams and deliver high-quality results on time. For instance, one client noted a 40% improvement in team efficiency due to MWDN's contributions. Another emphasized MWDN's commitment to cultural fit and adaptability. Overall, clients expressed satisfaction with MWDN's flexibility and the quality of talent provided, with minimal suggestions for improvement.
    Read 8 Recent Reviews

    Industry Experience

    MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.

    Read All Reviews

    Select Industry to see insights

    Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other Industry

    View projects from:

    Israel (13) United States (6) Gibraltar (1) Switzerland (1)

    This provider is fluent in 1 language:

    • English

    Toronto, Canada

    240 Richmond Street West, WeWork
    Toronto, Canada M5V 2C5

    2 - 5

    See All Locations (16)
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  • LAT Multilingual Translation and Marketing Logotype

    4.9 9 reviews
    Verified
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Translation
    10% Back Office Outsourcing
    5% Digital Strategy +1 service
    5% Social Media Marketing

    LAT Multilingual Translation and Marketing is a translation and marketing company providing high-quality translation services for various industries. Their reviews reflect a strong reputation for excellent project management, timely delivery, and attention to detail. 100% of reviewers highlight their responsiveness and customer service, with no areas for improvement noted. Their services are especially praised for accuracy and cultural sensitivity.

    See all 9 projects

    Reviews mention Exceptional performance

    Clients have consistently praised LAT Multilingual Translation and Marketing for their exceptional performance, particularly in communication and attention to detail. One client noted their quick response times and willingness to make swift modifications, emphasizing the company's commitment to customer service. The successful translation of bilingual packaging for an industry-first product further highlights their effectiveness. Overall, feedback reflects a strong sentiment of satisfaction, with no identified areas for improvement.
    • Packaging Translation for Portable Sanitation Firm
      5.0 Sep 19, 2022

      Communication, attention to detail, and customer service are standout qualities of LAT Multilingual. Customer service is a lost art these days. So, when a company goes above and beyond, much like we treat our customers, we take notice and support those companies.

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    Canada (7) United States (2)

    Toronto, Canada

    3500-2 Bloor Street East
    Toronto, Canada M4W 1A8

    2 - 5

    866-936-3833

    See All Locations (4)

    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto clients commend LAT Multilingual for their prompt, high-quality translation services, particularly in sensitive and confidential projects. Their ability to adapt content culturally and linguistically has consistently met the needs of small firms working with global corporations.
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    35% IT Managed Services
    30% Call Center Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

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  • Featured

    What are Featured Providers?

    Boldr. Logotype

    Boldr.

    4.4 11 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Markham, Canada

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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    Reviews mention Great team

    The feedback highlights Boldr's exceptional team, noting their effective communication and relationship-building skills. A client praised team members Vicky, Nikki, Chan, and Alex for their responsiveness and ability to keep deliverables on track. The client appreciated Boldr's focus on employee well-being and their commitment to understanding and meeting project needs. Overall, the sentiment reflects a strong endorsement of Boldr as a reliable and capable partner.
    • Recruiting Services for Relationship Management Company
      5.0 Dec 23, 2023

      I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.

      Read Full Review
    • Call Center Services for Insurance Company
      5.0 Aug 23, 2022

      Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.

      Read Full Review
    • Data Services Outsourcing for Machinery Mnfctrng Company
      5.0 Aug 5, 2022

      Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
    Read 1 Recent Review

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    United States (7) Austria (1) Canada (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    Mérida, Mexico

    3F Conexion 60, Calle 60 #346
    Mérida, Mexico 97000

    151 - 200

    See All Locations (5)
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    MarKam Solutions Logotype

    MarKam Solutions

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Markham, Canada

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

    See all 9 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.
    Read 3 Recent Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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    United States (4) Bulgaria (3) England (1)

    This provider is fluent in 10 languages:

    • Arabic
    • English
    • Dutch
    • German
    • Romanian
    • Spanish
    • Swedish
    • Russian
    • Portuguese
    • Italian
    View Profile Visit Website
    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Serves Markham, Canada

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    More responsive than most other service providers

    TDCX is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Bogotá, Colombia

    Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
    Bogotá, Colombia 110911

    751 - 1000

    +57 601 743 3303

    See All Locations (15)
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  • Task Virtual Logotype

    4.9 54 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    20% Back Office Outsourcing
    20% Search Engine Optimization
    10% Call Center Services +5 services
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

    See all 54 projects

    More responsive than most other service providers

    Task Virtual is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1) England (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 7 time zones:

    • India Standard Time (IST)
    • Central European Time (CET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    • Mountain Standard Time (MST)

    Toronto, Canada

    100 Madison Avenue
    Toronto, Canada M5R 2S4

    2 - 5

    +1 3472846666

    See All Locations (7)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto clients commend Task Virtual for their deep industry knowledge, effective project execution, and proactive communication. They provide comprehensive SEO and virtual assistance services, achieving measurable growth in visibility and operational improvements across financial and educational organizations.
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  • Hexaware Technologies Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    10,000+
    Mississauga, Canada

    Services provided

    10% Cloud Consulting & SI
    10% IT Managed Services
    10% IT Strategy Consulting +14 services
    5% AI Consulting
    5% AI Development
    5% Application Management & Support
    5% Application Testing
    5% Back Office Outsourcing
    5% CRM Consulting and SI
    5% Custom Software Development
    5% Customer Service Outsourcing
    5% Cybersecurity
    5% Digital Strategy
    5% ERP Consulting and SI
    5% Enterprise App Modernization
    5% Finance & Accounting Outsourcing (FAO)
    5% Generative AI

    Hexaware Technologies is an IT strategy consulting company. Headquartered in Woodbridge Township, New Jersey and Navi Mumbai, India, the team offers IT strategy consulting and cloud consulting & SI.

    Read more

    Mississauga, Canada

    600 Matheson Blvd West, Mississauga, ON, L5R 4C1, Canada
    Mississauga, Canada L5R 4B8

    21 - 30

    See All Locations (17)
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  • Featured

    What are Featured Providers?

    Big Outsource Logotype

    Big Outsource

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Serves Markham, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 46 projects
    4 of 4 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
    Read 4 Recent Reviews

    More responsive than most other service providers

    Big Outsource is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

    Santo Tomas, Philippines

    Brgy. San Roque
    Santo Tomas, Philippines 4234

    50 - 75

    See All Locations (2)
    View Profile Visit Website
    Remote Team Solutions Logotype

    Remote Team Solutions

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Serves Markham, Canada

    Services provided

    10% Back Office Outsourcing
    10% Call Center Services
    10% Customer Service Outsourcing +7 services
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

    See all 22 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Remote Team Solutions reflect a strong positive sentiment, highlighting their effective project management and alignment with client values. A CTO from Nutiliti praised their trustworthiness and seamless integration into business operations, noting a four-year partnership and plans for continued collaboration. The client emphasized the company's responsiveness and support, appreciating their flexibility in management style. Overall, clients view Remote Team Solutions as a reliable partner, with no significant areas for improvement identified.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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    More responsive than most other service providers

    Remote Team Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.

    See all 18 projects

    Reviews mention Adaptable

    Overall sentiment regarding AnswerForce's adaptability is highly positive. Clients appreciate their ability to seamlessly integrate with existing systems, as highlighted by a Tutordoctor representative who noted, "They can adapt to our CRM." Additionally, the flexibility in adjusting scripts in real-time and proactive communication during challenges like COVID-19 further exemplifies their responsive nature. One client emphasized, "Their fluidity and adaptability are great," underscoring a consistent capability to meet diverse client needs.
    • Answering Services & Inbound Client Mgmt for Tutoring Co
      4.0 Apr 30, 2020

      They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. Their fluidity and adaptability are great. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.

      Read Full Review
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    Industry Experience

    AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

    View projects from:

    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

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  • Agents Republic Inc. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +2 services
    5% BI & Big Data Consulting & SI
    5% Market Research

    Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

    See all 1 projects

    Industry Experience

    Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.

    Read All Reviews

    Select Industry to see insights

    Gaming

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
    Read All Reviews

    Toronto, Canada

    250 Yonge Street Suite 2201
    Toronto, Canada M4S 2B2

    +1 (604) 210 8100

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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
    Read All Reviews

    More responsive than most other service providers

    Portage Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (9) United States (1)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    4.9

    Ontario clients emphasize Portage Sales's proficiency in customized coaching, market research, and process restructuring. Their focus on honest feedback, proactive communication, and sustainable behavioral shifts has led to measurable improvements in sales, leadership, and customer satisfaction.
    Read Local Reviews
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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

    See all 3 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Clever Digital Marketing's passion for their work, particularly emphasizing the owners' active involvement in strategy and campaign monitoring. One client noted, 'The owners are very passionate and involved,' contrasting their engagement with experiences at other agencies. Additionally, they are described as 'trustworthy' and 'proven,' further reinforcing the sentiment of dedication and commitment to client success.
    • Marketing & Web Optimization for Retail Products Co.
      5.0 May 17, 2022

      The owners are very passionate and involved in the strategy, setup, and monitoring of our advertising campaigns. They also stay in the loop on the results. Other agencies I’ve worked with have employees that are less aligned and don’t see the entire picture of what we’re doing. I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate.

      Read Full Review
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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Toronto-based clients praise Clever Digital Marketing for their expertise in paid social media and Google advertising, delivering measurable ROI and increased traffic. Their organized project management and clear communication make complex campaigns smooth, with a focus on results and customer service.
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Toronto-based Clover Mortgage praises Seologist for rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and expertise in website replatforming, which significantly boosted their online visibility and brand presence in a competitive market.
    Read Local Reviews
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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    50% Back Office Outsourcing
    30% Call Center Services
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • Callnovo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • Simpro Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    40% Back Office Outsourcing
    40% Call Center Services
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.

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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Monochromatic Partners reflect a highly positive sentiment, highlighting their structured project management and proactive communication. A CEO noted their impressive integration with the client's team, emphasizing a partnership approach rather than a vendor relationship. Specific praises included timely deliverables and a deep commitment to understanding the client's culture and goals. Overall, clients expressed satisfaction with the strategic value provided, indicating a willingness to engage with Monochromatic Partners again in the future.
    Read 1 Recent Review

    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • Profcallcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.

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    Toronto, Canada

    Parkcrest Dr
    Toronto, Canada M1M

    2 - 5

    +14378370101

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  • Veta Virtual Logotype

    5.0 60 reviews
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    45% Back Office Outsourcing
    45% Call Center Services
    10% AI Consulting

    Veta Virtual is a company specializing in virtual receptionist services, offering call handling, triage, and scheduling support across various industries. The reviews highlight their professionalism, reliability, and responsiveness, with approximately 90% of reviewers praising their clear communication and adaptability to client needs. Clients appreciate Veta Virtual's ability to manage calls efficiently, reduce missed calls, and provide a dependable first point of contact.

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    Reviews mention Passionate about their work

    Clients express high satisfaction with Veta Virtual's passionate approach to their work. One client noted that previous services lacked enthusiasm, whereas Veta's virtual receptionists demonstrated excellent communication and attention to detail. The client highlighted a significant 30% increase in engagement rates within a month, attributing this to Veta's proactive problem-solving and personalized service. Overall, the feedback reflects a strong sentiment of appreciation for Veta's commitment and effectiveness in enhancing client interactions.
    • Virtual Receptionist Services for Digital Marketing Agency
      5.0 Jul 29, 2021

      With my old virtual receptionists, I found the problem of lack of passion and detail-to-attention. Things were getting missed out and I was not happy with that. With Veta, we had a step-by-step plan and process on how to answer calls properly. My engagement rate increased by 30% in just a month.

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    Industry Experience

    Veta Virtual has received positive feedback across various industries including Legal, Financial Services, and Other Industries. In the Legal sector, clients praised their call management, responsiveness, and ability to enhance client interactions, leading to increased client retention. In Financial Services, feedback highlighted improved call handling efficiency and client satisfaction. Overall, clients commend Veta Virtual for their professionalism, adaptability, and effective communication, suggesting they are well-suited for organizations requiring reliable reception services across diverse sectors.

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    Select Industry to see insights

    Other industries Software Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal Financial services

    View projects from:

    United States (28) Canada (25)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.9

    Willing to Refer

    5.0

    Toronto clients commend Veta Virtual for their quick onboarding, tailored services, and reliable communication. They effectively handle multi-lingual needs, appointment scheduling, and support functions, enabling companies to scale operations, improve responsiveness, and maintain high-quality client interactions.
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  • EmpireOne Contact Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Toronto, Canada

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.

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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

    See all 13 projects

    Reviews mention Transparent

    Clients have expressed high satisfaction with 24H Virtual's transparency throughout their collaboration. One client noted that the team effectively relayed sensitive messages, allowing for thoughtful client interactions. The managing director appreciated the team's ability to screen calls, which provided internal staff the freedom to manage their time better. Overall, feedback indicates that 24H Virtual fosters an environment of openness, which enhances the client experience and builds trust.
    • Virtual Receptionist Services for Accounting Company
      5.0 Mar 12, 2021

      I’ve been quite happy with their services from the get-go and they work in a flexible and timely fashion. At times, I’ve wanted to add some things to the services they provide and the team has been able to do that while also offering some suggestions. Be transparent and truthful about your story. Our CPAs here appreciate the fact that 24H Virtual screens the calls and gives them the opportunity to call back to third-party customers.

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    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Toronto-based clients praise 24H Virtual for their flexible, professional call center services, handling after-hours and weekend calls for real estate, health, and logistics sectors. Their team’s responsiveness, tailored approach, and seamless communication have consistently improved client relationships and operational efficiency.
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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

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  • PROSOLUTIONS BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Back Office Outsourcing +4 services
    5% Document Digitization & Management
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Strategy Consulting

    PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.

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  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    15% Call Center Services
    15% Market Research

    The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

    See all 23 projects

    Industry Experience

    The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.

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    Select Industry to see insights

    Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

    More responsive than most other service providers

    The Sales Factory is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (14) Canada (7) Israel (1)

    Review Rating from Clients

    4.4/5.0

    Quality

    4.4

    Schedule

    4.4

    Cost

    4.4

    Willing to Refer

    4.8

    Toronto-based clients praise The Sales Factory for their expertise in lead generation, outbound sales, and strategic outreach across diverse projects. Their responsive team, transparent communication, and ability to handle complex campaigns have consistently delivered qualified leads and appointments, enhancing clients' sales pipelines and growth.
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  • Affinity Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.

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  • Aptitude 360 Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.

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  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Corporate Travel Management +1 service
    25% Customer Service Outsourcing

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • The ALEA Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Richmond Hill, Canada

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.

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  • York Consulting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.

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  • Vitonia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    50% Back Office Outsourcing
    50% Sales Outsourcing

    Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.

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  • One Contact Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Call Center Services
    20% Sales Outsourcing

    Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.

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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

    See all 1 projects

    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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    Toronto, Canada

    200 – 150 King St. W.
    Toronto, Canada M5H 1J9

    76 - 100

    +1 (833) 665-1533

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  • Priority Credit Management Corp. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Richmond Hill, Canada

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Business Consulting

    In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

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    Richmond Hill, Canada

    9225 Leslie Street, 2nd Floor
    Richmond Hill, Canada L4B 3H6

    2 - 5

    6474976001

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  • Xperigo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Markham, Canada

    Services provided

    100% Call Center Services

    Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.

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  • Grasp Solutions Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    38% Customer Service Outsourcing
    22% Call Center Services
    20% HR Outsourcing +2 services
    10% Advertising
    10% Social Media Marketing

    Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Sales Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

    See all 3 projects

    Reviews mention Efficient

    The overall sentiment regarding VoiceLogic's efficiency is highly positive. Clients appreciate the significant improvements in call reception and faster complaint resolution. One client noted a monthly saving of $10,000 to $17,000, attributing this to VoiceLogic's responsible and qualified staff. Additionally, they highlighted greater efficiency in public attention services, despite occasional reports of dropped calls, indicating a strong overall performance in operational efficiency.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.

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    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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    View projects from:

    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Flex Legal Network Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    100% Back Office Outsourcing

    Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.

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  • Answer North America Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.

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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    40% Web Development
    30% Customer Service Outsourcing
    15% Search Engine Optimization +1 service
    15% Social Media Marketing

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

    See all 3 projects

    Reviews mention Reasonable pricing

    Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.
    • Web Dev, Design & Migration for Apartment Rental Company
      5.0 Jul 14, 2023

      Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.

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    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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    Canada (1) United States (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local Toronto clients commend ZRAFTED for creating user-friendly websites with online payment options, property pages, and blog content, boosting customer engagement. Their responsive communication and timely delivery make them a trusted partner for digital solutions in the rental industry.
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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

    See all 1 projects

    Industry Experience

    AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Toronto clients commend AppointmentSetter for their personalized prospecting solutions, which facilitated meaningful client engagement for an insurance investment firm. Their industry knowledge, responsiveness, and ability to adapt during COVID-19 demonstrate their strong project execution and client focus.
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  • Koldify Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    60% Sales Outsourcing
    10% Call Center Services
    10% Email Marketing +3 services
    10% Generative AI
    5% Conversion Optimization
    5% Market Research

    Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.

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  • MS2 Retail Advisory Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Vaughan, Canada

    Services provided

    25% Back Office Outsourcing
    25% Customer Service Outsourcing
    25% IT Staff Augmentation +2 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    MS2 Retail Advisory is an IT staff augmentation company located in Vaughan, Canada. Their services include IT staff augmentation and Back Office Outsourcing.

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • Transworld Systems Canada Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    35% Call Center Services
    35% Funding & Investment
    30% Back Office Outsourcing

    Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.

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  • Nimble Assistants Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% HR Outsourcing +1 service
    20% IT Staff Augmentation

    Back Office Outsourcing company Nimble Assistants is based in Toronto, Canada. The team specializes in Back Office Outsourcing and IT staff augmentation.

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  • Reliable Data Entry Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    100% Back Office Outsourcing

    Reliable Data Entry is a Back Office Outsourcing company. They were launched in 1985 and specialize in Back Office Outsourcing.

    Read more
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce
2 ContactPoint 360
3 Agents Republic Inc.
4 Portage Sales
5 Clever Digital Marketing
6 LAT Multilingual Translation and Marketing
7 Seologist

List of the Top 7 Markham BPO Services

  1. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  2. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Pharr, TX

    Ability to deliver

    22.9/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. Agents Republic Inc. Logotype

    Agents Republic Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Ability to deliver

    21.1/40.0
    14.6/20 Reviews
    1.2/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  4. Portage Sales Logotype

    Portage Sales

    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    32.8/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  5. Clever Digital Marketing Logotype

    Clever Digital Marketing

    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Ability to deliver

    30.2/40.0
    16.2/20 Reviews
    8.3/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    35% Back Office Outsourcing
    65% Other
    View Profile Visit Website
  6. LAT Multilingual Translation and Marketing Logotype

    LAT Multilingual Translation and Marketing

    Undisclosed
    Undisclosed
    10 - 49
    Vancouver, Canada

    Ability to deliver

    32.2/40.0
    16.2/20 Reviews
    7.6/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  7. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    15% Back Office Outsourcing
    85% Other
    View Profile Visit Website
  8. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    6.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  9. Miratel Logotype

    Miratel

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  10. Callnovo Logotype

    Callnovo

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  11. Gatestone & Co. Logotype

    Gatestone & Co.

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  12. Simpro Solutions Logotype

    Simpro Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  13. Monochromatic Partners Logotype

    Monochromatic Partners

    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    20.6/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  14. Profcallcenter Logotype

    Profcallcenter

    $1,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  15. Veta Virtual Logotype

    Veta Virtual

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.3/40.0
    19/20 Reviews
    9.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  16. EmpireOne Contact Center Logotype

    EmpireOne Contact Center

    $1,000+
    $25 - $49 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  17. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  18. Qallus JSR Inc. Logotype

    Qallus JSR Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  19. PROSOLUTIONS BPO Logotype

    PROSOLUTIONS BPO

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  20. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  21. Affinity Global Logotype

    Affinity Global

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  22. Aptitude 360 Inc Logotype

    Aptitude 360 Inc

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website

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Specialties

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