Top BPO Companies in Markham

Ratings Updated: March 19, 2025

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Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Markham, Canada

Services provided

25% Staffing

15% Back Office Outsourcing

15% Call Center Services +4 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Remote Team Solutions is a recruitment and staffing agency specializing in providing tailored solutions to increase manpower and fill critical positions for various industries. With 100% positive feedback across reviews, clients commend their exceptional responsiveness, cultural fit, and ability to exceed expectations. Approximately 80% of reviewers highlight the company's commitment to understanding client needs and delivering above and beyond service.

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Reviews mention Timely

The sentiment regarding timeliness in Remote Team Solutions' client feedback is overwhelmingly positive. Clients consistently highlight their ability to deliver on time and exhibit responsiveness. One client noted, "They delivered on time even though I was highly selective during the recruitment process," while another stated, "Communication was always effective and all activities delivered on time." Overall, clients appreciate the promptness and professionalism of Remote Team Solutions, indicating a strong alignment with project timelines.

Recruiting Services for Construction Company

5.0 May 6, 2024

They delivered on time even though I was highly selective during the recruitment process. They have always been incredibly responsive and available at all times of the day.

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Outsourcing & Recruitment for HR Company

5.0 Nov 17, 2023

They were timely, communicative and professional.

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Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

They were very timely, responsive and invested in our success.

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Personal Assistant Recruitment for IT Offshoring Company

5.0 Dec 28, 2020

Communication was always effective and all activities delivered on time. We initiated with 2 meetings per week and some additional follow ups.

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2 of 2 Staffing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Staffing PROJECT HIGHLIGHT

Staff Augmentation for Media Company

5.0 — Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. Read more

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Ireland (1)

Mexico (1)

New Zealand (1)

United States (15)

England (1)

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The Sales Factory

4.7 22 reviews

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Premier Verified

$10,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation firm that specializes in creating qualified leads and setting meetings for its clients. Across various reviews, they are consistently praised for their responsiveness, professionalism, and effective project management. Approximately 90% of reviews highlight their ability to meet or exceed expectations in lead generation and communication, with clients appreciating their commitment to aligning efforts with business goals.

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Reviews mention Collaborative

Clients consistently highlight The Sales Factory's collaborative approach, noting their commitment to communication and partnership. One VP of Sales praised their consultative methods and weekly touchbase calls, emphasizing the joint development of KPIs. Similarly, a Director noted that their results exceeded expectations through regular meetings to strategize and adapt. Overall, feedback reflects a strong sentiment of collaboration, with clients appreciating the team's responsiveness and willingness to refine strategies together.

Lead Generation for Software Company

5.0 Aug 6, 2024

Ryan has been our dedicated business development representative. His communication is, likewise, excellent- as well as his ability to collaborate on messaging. Ryan has also proven to not just be coachable, but also innovative in his pursuit- leading to consistent performance.

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Sales Outsourcing for Compliance Form Company

5.0 Feb 6, 2024

Results always exceeded expectations and we met weekly to review results, strategize and make changes where necessary. It's a true partnership. Paul and his team aren't afraid to ask for or provide feedback, make course corrections and be as aggressive as their partner would like.

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1 of 1 Engineering reviews are 5 stars

$10,000 – $49,000 avg. project cost

Engineering PROJECT HIGHLIGHT

Lead Gen & Scheduling for Construction & Engineering Company

5.0 — The Sales Factory provided lead generation services for a construction and engineering company. The team was responsible for listing buildings and emailing and scheduling calls with possible Read more

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Canada (6)

Israel (1)

United States (14)

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Purple Sales

4.7 17 reviews
Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a sales and marketing consultancy that offers services such as lead generation, outbound sales strategy, and branding solutions. Across various reviews, they are consistently praised for their professionalism, responsiveness, and customer-focused approach, with more than 90% of feedback highlighting their ability to exceed expectations in project management and strategic execution. Additionally, over 75% of reviews commend their expertise in lead generation and adaptability to client needs.

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Reviews mention Timely

Overall, client feedback regarding timeliness for Purple Sales is highly positive. Clients consistently noted that project management was structured, with clear milestones and deadlines met without delay. One client mentioned, 'They delivered items on time throughout all stages of the process with precision,' while another stated, 'They adapted our requests and changes promptly and delivered as agreed on time.' This reflects a strong commitment to meeting client expectations and maintaining effective communication.

Branding for Cybersecurity Professional Services Firm

5.0 Apr 27, 2024

Project management was tight. Each step was clearly defined prior execution and delivered on time. No bad surprises on our end. They adapted our requests and changes promptly to their plans and delivered as agreed on time.

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Sales Outsourcing for Telecommunications Provider

5.0 Apr 26, 2024

Purple Sales demonstrated a structured project management approach, setting clear milestones and deadlines that were consistently met. They delivered key items, such as lead generation reports and meeting scheduling, on time, which contributed to the smooth progress of our project. In terms of responsiveness, they were proactive in addressing our needs and requests, promptly addressing any issues and adapting their strategies based on our feedback.

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Software Implementation for Nonprofit Mortgage Association

5.0 Feb 29, 2024

They were good at keeping up with project deliverables and maintaining open communication throughout the duration of the project to ensure work was being done on time, as expected. We had regular virtual meetings to review completed items and any outstanding work. They constantly asked us for feedback on how things were going to ensure they were in line with expectations.

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Sales Presentation Deck & Branding for Sales Recruiting Co

5.0 Jan 25, 2024

They delivered items on time throughout all stages of the process with precision. They responded to my needs and requests very well throughout the project.

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Lead Gen & Digital Marketing for Growth Strategy Firm

5.0 Jan 3, 2023

We have weekly touch-base meetings with their team to go over progress and next steps for each buyer persona. We also communicate over Slack and email for questions and updates. They are very well organized, attentive, and their communications are clear. Thanks to their timeliness our pipeline is remaining consistent.

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1 of 1 CRM Consulting and SI reviews are 5 stars

$10,000 – $49,000 avg. project cost

CRM Consulting and SI PROJECT HIGHLIGHT

Branding for Cybersecurity Professional Services Firm

5.0 — Purple Sales provides branding services for a cybersecurity professional services firm. The team is tasked with tech stack implementation, consulting, lead generation, and outreach strategies. Read more

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Canada (11)

France (1)

United States (4)

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Martal Group

4.8 96 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

Martal Group is a sales lead generation company specializing in developing comprehensive outreach strategies. The overall feedback from reviews is predominantly positive, with approximately 88% of clients noting their professionalism, responsiveness, and effective communication. Some clients appreciated their technical knowledge and personalized approach, while others suggested room for improvement in CRM integration and empathy towards client disappointment.

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Reviews mention Innovative

Martal Group has received positive feedback regarding their innovative approach to lead generation and sales engagement. Clients highlighted their ability to adapt and optimize strategies based on competitor analysis and evolving market conditions. One client noted their 'innovative sales processes' and how Martal's team feels like an extension of their own. Overall, the sentiment is highly favorable, with clients appreciating Martal Group's forward-thinking mindset and consistent delivery of quality results.

Lead Gen & Sales Engagement for Crowdsourcing Company

5.0 Oct 16, 2023

Martal Group has also offered a high degree of consistency. They’re very hardworking and innovative, so they always tell us what has changed, what they’re doing differently, and what new approaches they’re trying. For example, they observe our competitors to see what they’re doing and what results they’re getting. Basically, they’re always changing and optimizing, which we’ve found very useful.

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Outbound Marketing & Lead Generation for IT Services Company

5.0 Jun 16, 2021

The Martal team continues to provide innovative sales processes through their approach to outreach, strategic positioning, and well-developed content. Their professionalism and experience in lead generation have led to great results. Gary, Robyn and Dmitri truly feel like an extension of our actual Sales team.

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2 of 2 Demand Generation Marketing reviews are 5 stars

1 new review for Demand Generation Marketing in past 6 months

Less than $10,000 avg. project cost

Demand Generation Marketing PROJECT HIGHLIGHT

Lead Generation for IT Staffing Company

5.0 — Martal Group provided lead generation services for an IT staffing company. The goal was to increase inbound traffic and generate leads. Read more

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (4)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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LAT Multilingual Translation and Marketing

4.9 9 reviews
Verified

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Translation

10% Back Office Outsourcing

5% Digital Strategy +1 service

5% Social Media Marketing

LAT Multilingual Translation and Marketing is a translation and marketing company providing high-quality translation services for various industries. Their reviews reflect a strong reputation for excellent project management, timely delivery, and attention to detail. 100% of reviewers highlight their responsiveness and customer service, with no areas for improvement noted. Their services are especially praised for accuracy and cultural sensitivity.

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Reviews mention Great project management

Clients have consistently praised LAT Multilingual Translation and Marketing for their excellent project management capabilities. One client highlighted their 'excellent project management and service skills,' noting that every project received significant attention regardless of size. This level of dedication has resulted in measurable outcomes such as price, speed, and accuracy, reinforcing the overall positive sentiment regarding their project management effectiveness.

Packaging Information Translation for Creative Consultancy

5.0 Oct 24, 2023

LAT has excellent project management, and service skills. I was impressed that each project received a high level of attention despite the scope or size of the project.

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6 of 8 Translation reviews are 5 stars

Less than $10,000 avg. project cost

Translation PROJECT HIGHLIGHT

Packaging Information Translation for Creative Consultancy

5.0 — LAT Multilingual Translation & Marketing translated a creative consultancy's packaging information. The team translated the client's brand packaging information from English to French. Read more

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Canada (7)

United States (2)

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WorkStaff360

5.0 27 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Staffing

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Mississauga, Canada

Services provided

10% Cloud Consulting & SI

10% IT Managed Services

10% IT Strategy Consulting +14 services

5% AI Consulting

5% AI Development

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Digital Strategy

5% ERP Consulting and SI

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

Hexaware Technologies is an IT strategy consulting company established in 1990. The large team specializes in IT strategy consulting and cloud consulting & SI.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.

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Reviews mention Adaptable

Overall sentiment regarding AnswerForce's adaptability is highly positive. Clients appreciate their ability to seamlessly integrate with existing systems, as highlighted by a Tutordoctor representative who noted, "They can adapt to our CRM." Additionally, the flexibility in adjusting scripts in real-time and proactive communication during challenges like COVID-19 further exemplifies their responsive nature. One client emphasized, "Their fluidity and adaptability are great," underscoring a consistent capability to meet diverse client needs.

Answering Services & Inbound Client Mgmt for Tutoring Co

4.0 Apr 30, 2020

They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. Their fluidity and adaptability are great. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.

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1 of 1 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Answering Services for IT Services Firm

5.0 — AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their Read more

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San Antonio, Texas (1)

Edina, Minnesota (1)

Denville, New Jersey (1)

Buffalo, New York (1)

New York City, New York (1)

Cincinnati, Ohio (1)

Los Angeles, California (1)

Denver, Colorado (1)

Phoenix, Arizona (1)

Philadelphia, Pennsylvania (1)

Loganville, Georgia (1)

Levelland, Texas (1)

Groveport, Ohio (1)

Conway, Massachusetts (1)

Orange County, California (1)

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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Reviews mention Receptive

Clients consistently highlight Portage Sales' receptiveness and adaptability to their unique needs. One client noted, "Portage took the time to understand our needs and build something that was very flexible for us," showcasing their commitment to tailoring solutions. Another emphasized their "willingness to listen and hear what their clients are going through," which fostered a collaborative environment. Overall, feedback reflects a strong sentiment of appreciation for Portage's responsive approach and effective communication throughout the engagement.

Corporate Training for Marketing Company

5.0 Feb 1, 2024

My experience with Portage Sales was highly positive. Regarding project management, the management of the whole process was great, very transparent. Peter and the whole team set clear expectations. This approach included effective retrospectives to continually improve each phase of the project. They were also always concerned about understanding the need, the context from our side, and then tailoring the solution to be most effective.

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Training & Coaching Software Dev for Digital Solutions Co

5.0 Sep 30, 2022

I think Portage brings an understanding and willingness to listen and hear what their clients are going through. I think that makes a big difference. They’re also flexible and adaptable. We were on a path with a specific program that we had built with them, and then partway through the program, our business was continuing to evolve at a really fast pace. We saw some unique needs that we needed to address. As a result of that, we talked, we recalibrated, and we made some changes to the program on the fly.

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5 of 6 Business Consulting reviews are 5 stars

$50,000 – $199,999 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Sales Coaching for Financial & Investment Congress

5.0 — After working with a financial and investment congress on customer engagement, Portage Sales has returned to provide sales-specific coaching. The goal is to increase the client's sales and boost Read more

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Canada (9)

United States (1)

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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Unique expertise

Clever Digital Marketing is recognized for its unique expertise in tailoring marketing strategies to meet specific client needs. A CEO of a retail business praised their professionalism and effective results, highlighting their ability to create and execute campaigns that align with industry requirements. The client's feedback emphasizes a successful collaboration and the capacity for real-time adjustments to marketing strategies, reflecting a strong sentiment towards Clever Digital Marketing's specialized knowledge.

Digital Marketing for Retail Company

5.0 May 6, 2022

We like their ability to create and execute a campaign based on our specific individual and industry needs. This demonstrates their unique expertise in tailoring marketing strategies to fit diverse requirements.

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2 of 2 Other Digital Marketing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Other Digital Marketing PROJECT HIGHLIGHT

Marketing & Web Optimization for Retail Products Co.

5.0 — Clever Digital Marketing develops social media marketing campaigns for Facebook and Instagram, in addition to doing on-site SEO through technical development. They work within the client's Read more

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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1 of 1 Search Engine Optimization reviews are 5 stars

$10,000 – $49,000 avg. project cost

Search Engine Optimization PROJECT HIGHLIGHT

SEO & Website Dev for Mortgage Company

5.0 — Seologist provided SEO and lead generation. Their team overhauled the website and edited the search terms to build organic leads. Read more

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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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ContactPoint360

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mississauga, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

Headquartered in Mississauga, Canada and Montréal, Canada, ContactPoint360 is a large call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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ServiceForge

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Established in 2023, ServiceForge is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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World Performance Group Ltd.

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

67% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +1 service

3% Market Research

World Performance Group Ltd. Is an answering service company. Founded in 2012, the team focuses on Call Center Services and Customer Service Outsourcing.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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0 of 1 Business Consulting reviews are 5 stars

Less than $10,000 avg. project cost

Business Consulting PROJECT HIGHLIGHT

Call Center Services for Real Estate Home Inspection Company

4.5 — 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s Read more

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Canada (10)

United States (3)

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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Gatestone & Co.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

50% Cloud Consulting & SI

25% Back Office Outsourcing

25% Call Center Services

Based in Toronto, Canada, Gatestone & Co. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Call Center Services.
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Affinity Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Veta Virtual

5.0 54 reviews

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Veta Virtual is a virtual reception services provider known for handling inbound and outbound calls, scheduling, and client communication across various industries, particularly legal and financial sectors. With a consistent 100% positive feedback rate, clients commend their responsiveness, adaptability, and detailed attention, with 90% highlighting their alignment with company values and effective communication skills.

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Reviews mention Communicative

Veta Virtual received overwhelmingly positive feedback regarding their communication skills. Clients highlighted the promptness and clarity of responses, with one CEO noting, "All responses were very prompt and the management checked in often to make sure everything was going well." Another client praised the open dialogue and responsiveness of their team, stating, "Andy is very responsive and personable." Overall, the sentiment reflects a strong appreciation for Veta's effective communication and dedication to client needs.

Customer Service Management for Accounting & Advisement Firm

5.0 Apr 22, 2024

All responses were very prompt and the management checked in often to make sure everything was going well. The communication from the staff was fantastic and they conveyed the message in a way that made return communication very simple.

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Virtual Receptionist for Law Firm

5.0 Jun 14, 2023

We appreciate an open dialogue regarding ongoing needs and updates. Service is timely. We appreciate the open lines of communication and Andy is very responsive and personable.

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Call Center Services for Boutique Consulting Firm

5.0 Feb 9, 2023

Project ran seamlessly. They were easy to contact via email and had straightforward communication processes. More companies should learn from Veta.

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Call Center Services for Overseas Staffing Company

5.0 Aug 13, 2021

Effortless. Veta is quick to reach and communicate with. Had zero friction.

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Call Center Services for Law Firm

5.0 Aug 6, 2021

Clear and concise communication, no hidden fees.

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5 of 6 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Software Co

5.0 — Veta Virtual provided call center services for a software company. The team answered sales and support calls and transferred them to the client's technical or sales team or created follow-up Read more

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Canada (25)

United States (22)

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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Consumer Electronics Mfg Co

5.0 — Omnie Integrated Services Inc provides outsourcing services for a consumer electronics manufacturing company. They provide 24/7 customer service support via phone, email, and social media in Read more

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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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WEBDESK SOLUTION

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

45% E-Commerce Development

10% Custom Software Development

10% Web Design +6 services

10% Web Development

5% Call Center Services

5% Mobile App Development

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

WEBDESK SOLUTION is a versatile web development and e-commerce company known for its effective project management and problem-solving capabilities. With a strong focus on customization and client satisfaction, they boast an impressive track record with 100% positive feedback. Clients frequently highlight their professionalism, timely delivery, and commitment to meeting project needs. They excel in communication, using platforms like Podio and Skype, ensuring transparent and effective collaboration with clients.

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Reviews mention Professional

Clients have consistently praised WebDesk Solutions for their professionalism and expertise. One client noted the team's ability to provide effective solutions even when the project requirements were unclear, stating, 'Their professional team contributed great solutions.' Additionally, they highlighted the timely delivery of work and effective communication, affirming, 'They met deadlines well.' Overall, the sentiment reflects a strong confidence in the company's professional capabilities and commitment to delivering on promises.

App Dev for Coupons Provider

5.0 Oct 21, 2020

Their professional team contributed great solutions, especially when we weren’t sure what we needed. WebDesk Solutions did good work within the tight timeline we had. We communicated through Google Meet.

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2 of 2 Mobile App Development reviews are 5 stars

Less than $10,000 avg. project cost

Mobile App Development PROJECT HIGHLIGHT

Mobile App Development for App Portfolio Company

5.0 — WebDesk Solution was hired by an app portfolio company to provide ongoing maintenance support for their apps. The team also assisted the client in designing and developing an app from scratch. Read more

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Mexico (1)

United States (3)

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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Unique expertise

VoiceLogic.com is recognized for its unique expertise in resolving technology issues efficiently. A client noted their strength in providing assistance with computer problems, highlighting that their services save approximately $300 monthly. Overall sentiment reflects satisfaction with their specialized knowledge, although there is room for improvement in the availability of contact personnel.

Customer and Tech Support for Telecommunications System

2.5 Dec 24, 2017

They have a lot of expertise.

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1 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for Energy Company

4.5 — Read more

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Washington, District of Columbia (1)

San Jose, California (1)

Walnut, California (1)

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Flex Legal Network

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Easy to work with

Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.

BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.

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1 of 1 Search Engine Optimization reviews are 5 stars

Less than $10,000 avg. project cost

Search Engine Optimization PROJECT HIGHLIGHT

Web Dev, Design & Migration for Apartment Rental Company

5.0 — ZRAFTED designed and developed a website with Google Maps integration for an apartment rental company. They migrated the site to a new hosting server and provided SEO services. Read more

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United States (1)

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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Voice Services for Life Insurance & Living Benefits Company

5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more

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MS2 Retail Advisory

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Vaughan, Canada

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% IT Staff Augmentation +2 services

15% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

MS2 Retail Advisory is an IT staff augmentation company located in Vaughan, Canada. Their services include IT staff augmentation and Back Office Outsourcing.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Transworld Systems Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Funding & Investment

30% Back Office Outsourcing

Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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Nimble Assistants

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +1 service

20% IT Staff Augmentation

Back Office Outsourcing company Nimble Assistants is based in Toronto, Canada. The team specializes in Back Office Outsourcing and IT staff augmentation.
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Alphoric

5.0 10 reviews

$5,000+

$150 - $199 / hr

10 - 49

Toronto, Canada

Services provided

100% Sales Outsourcing

Alphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.

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Reviews mention Results-oriented

Clients consistently highlight Alphoric's results-oriented approach, noting significant outcomes such as booking 9 sales calls in one day and generating over 1,000 sales calls annually. Feedback emphasizes their commitment to delivering revenue and improving appointment-setting processes, with one client stating, "I've never seen an agency go this above and beyond at delivering revenue." Overall, the sentiment reflects strong satisfaction with Alphoric's effectiveness in achieving measurable results.

Appointment Setting for PR Firm

5.0 Feb 8, 2023

We've been impressed with the results. I've never seen an agency go this above and beyond at delivering revenue.

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Appointment Setting for PR Firm

5.0 Jan 30, 2023

Spitz Solutions generated 1k+ sales calls over the course of the year. They increased our close rate due to testing various niches and ICPs to find what worked best.

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1 of 1 Data Annotation Services reviews are 5 stars

Less than $10,000 avg. project cost

Data Annotation Services PROJECT HIGHLIGHT

Data Scraping for Advertising & Marketing Company

5.0 — Alphoric has provided data scraping services for an advertising and marketing company. They have been hired to scrape a large amount of quality data for the client's email campaigns. Read more

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Australia (1)

Canada (1)

United States (3)

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Reliable Data Entry

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Reliable Data Entry is a Back Office Outsourcing company. They were launched in 1985 and specialize in Back Office Outsourcing.
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Octacom

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Octacom was founded in 1976. The midsize team specializes in Back Office Outsourcing.
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