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Top BPO Companies in Markham

Ratings Updated: November 12, 2026
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8 Leaders 15 Contenders

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240 Companies

Country: Canada
Province: Ontario
City: Markham

List of the Top Markham BPO Services

  • Featured

    What are Featured Providers?

    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 18 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Markham, Canada

    Services provided

    30% Back Office Outsourcing
    25% Call Center Services
    25% Content Moderation Services +1 service
    20% Customer Service Outsourcing

    TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

    See all 18 projects

    Reviews mention Exceptional performance

    TechSpeed Inc. consistently receives exceptional feedback for their performance, particularly in data entry and web development projects. Clients commend their efficiency, accuracy, and organizational skills, noting that projects are completed on time and with minimal errors. One client emphasized their reliance on TechSpeed for a complex data entry task involving nearly 5,000 records, stating it was completed flawlessly. Another client praised the speed and value of their work, leading to repeat business. Overall, the sentiment towards TechSpeed is overwhelmingly positive, with no reported areas for improvement.
    • Transcription Services for Consumer Credit Reporting Agency
      5.0 Dec 12, 2022

      TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.

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    • Data Entry for Scholarship Fund
      5.0 Jul 11, 2019

      The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.

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    • Data Entry for Scholarship Fund
      5.0 Jul 11, 2019

      Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient is reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.

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    • Data Entry for Scholarship Fund
      5.0 Jul 11, 2019

      Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.

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    Industry Experience

    TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.

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    Select Industry to see insights

    Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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    United States (16) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Pacific Standard Time (PST)
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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

    See all 6 projects

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

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    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

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    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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    Toronto, Canada

    1880 O'Connor Drive
    Toronto, Canada M4A 1W9

    201 - 250

    888-257-9892

    See All Locations (9)

    Review Rating from Clients

    4.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    3.5

    Willing to Refer

    4.5

    Toronto-based clients praise ContactPoint 360 for managing inbound and outbound customer support across calls, chat, and email, alongside back-office data entry and reporting. They highlight rapid team scaling, agent training, quality assurance, and improved customer satisfaction and response times during high-volume periods.
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  • Purple Sales Logotype

    4.7 26 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    50% Sales Outsourcing
    10% CRM Consulting and SI
    10% Call Center Services +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a B2B lead generation and sales support company with expertise in managing sales pipelines, optimizing CRM systems, and developing sales strategies. Across their reviews, 100% of clients appreciated their timely delivery and effective communication. Notably, 70% highlighted their flexibility and collaborative approach, although some suggested more proactive strategic recommendations. Overall, Purple Sales consistently demonstrates a strong alignment with client values and needs, contributing to measurable business growth.

    See all 26 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback regarding Purple Sales highlights their effectiveness in managing leads and optimizing sales processes, particularly through HubSpot. Clients noted significant improvements in lead conversion rates and reduced response times, complemented by timely communication and support. The collaborative approach and extensive knowledge of the Purple Sales team were particularly praised. However, clients suggested that more proactive strategic recommendations could enhance the partnership further, allowing for better-informed decision-making.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Purple Sales' competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as increased lead generation and improved conversion rates. For instance, a VP of Sales noted that Purple Sales provided 'good value for cost' and contributed to a 19% revenue growth. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.
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    View projects from:

    Canada (16) United States (5) France (2)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.9

    Cost

    4.8

    Willing to Refer

    4.9

    Toronto-based clients describe Purple Sales as a knowledgeable, flexible partner for lead generation and sales operations. Their projects included HubSpot support, outreach campaigns, and appointment setting; reviewers noted increased conversions and timely follow-up, as well as dependable project management and willingness to go beyond agreed tasks.
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  • Top Virtual Assistant Logotype

    5.0 75 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    30% Back Office Outsourcing
    30% Content Writing Services
    20% Search Engine Optimization +2 services
    10% Call Center Services
    10% Social Media Marketing

    Top Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.

    See all 75 projects

    Reviews mention Well-organized projects

    Top Virtual Assistant consistently receives positive feedback regarding its project management and organizational skills. Clients highlight the team's effectiveness in delivering tasks on time and adapting to changing needs. For instance, one client noted that Top Virtual Assistant's project management was 'excellent' and that they consistently met deadlines while providing regular updates. Another client praised their 'smooth and reliable' project management, emphasizing clear communication and prompt responses to requests, which contributed to enhanced operational efficiency.
    • Back Office Outsourcing for Locksmith Company
      5.0 Aug 15, 2025

      Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked.

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    • Call Center Services for Construction Management Software Co
      5.0 Aug 18, 2025

      Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively.

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    • Back-Office Support for Nonprofit Organization
      5.0 Nov 29, 2025

      Project management was smooth and reliable. Deliverables were consistently delivered on schedule. Communication was clear and prompt; whenever there was a task update or a change required, the team responded quickly and efficiently.

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    • Back Office Outsourcing for Childcare Academy
      5.0 Dec 15, 2025

      Their project management was excellent they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally.

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    • Virtual Assistant Services for Daycare Center
      5.0 Dec 19, 2025

      Project management was excellent. The team was organized, communicated regularly, and consistently met deadlines. They were responsive to our requests and adapted to our changing needs with professionalism and care.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (22) $50,000 to $199,999 (1)

    What Clients Have Said

    Top Virtual Assistant is frequently praised for providing good value for their cost, with multiple clients noting their high ratings and affordability as key reasons for selection. Clients report measurable improvements in efficiency and customer satisfaction, attributing these gains to the company's reliable support and responsiveness. For instance, one client highlighted a significant reduction in administrative workload and increased focus on core business activities, reinforcing the perception of Top Virtual Assistant as a cost-effective solution.
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    View projects from:

    United States (14) Canada (7) Australia (1) Germany (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Toronto, Canada

    161 Bay Street
    Toronto, Canada M5J 2T2

    21 - 30

    See All Locations (7)
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  • Direct Objective Consulting Logotype

    4.8 6 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    $150 - $199 / hr
    2 - 9
    Pickering, Canada

    Services provided

    15% Account-Based Marketing
    14% Sales Outsourcing
    13% Demand Generation Marketing +8 services
    11% Search Engine Optimization
    9% AI Agents
    8% Conversion Optimization
    8% Public Relations
    7% Digital Strategy
    5% BI & Big Data Consulting & SI
    5% Business Consulting
    5% Generative AI

    Direct Objective Consulting specializes in strategic marketing and business consulting services. The company consistently receives positive feedback, with approximately 95% of reviewers praising their strategic depth, client-focused approach, and ability to deliver measurable outcomes efficiently. Clients highlight their expertise in market positioning, clear communication, and capability to transform complex challenges into actionable strategies.

    See all 6 projects

    Reviews mention Knowledgeable

    The overall sentiment regarding the knowledgeability of Direct Objective Consulting is highly positive. Clients praised Gil's expertise, noting his ability to quickly grasp complex concepts and ask pertinent questions. One client emphasized that the team demonstrated a deep understanding of their needs, gaining confidence and trust through their clear presentations and recommendations. The feedback consistently highlights their professional approach and effective communication, reinforcing their reputation as knowledgeable consultants in their field.
    • Market Research, Analyses, & Recommendations for IT Firm
      4.5 Feb 9, 2021

      They gained the confidence and trust of our team by showing expertise and knowledge. Their ability to do high-level research and present the information clearly was also good. Gil has both a technical and marketing background and the whole team is very knowledgeable.

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    • Website & Marketing Strategy for IT Project Manager
      4.5 Jan 27, 2020

      We were very pleased with Direct Objective Consulting’s results, approach, and strategy. I think Gil is a professional who’s very knowledgeable and creative with his ideas. The deliverables were always on time, within budget, and of good quality.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Direct Objective Consulting's strong value for money, noting their efficient delivery and high-quality outcomes. One client appreciated the pricing that fit their budget while acknowledging the good value received in return. Another emphasized the clarity and effectiveness of strategies developed, reflecting a focus on results rather than theory. Overall, feedback indicates a positive sentiment regarding the company's pricing, with many clients expressing satisfaction with the return on their investment.
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    Pickering, Canada

    530 Kingston Road
    Pickering, Canada L1V 0C3

    1

    See All Locations (4)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    4.3

    Willing to Refer

    4.8

    Reviewers in Toronto emphasize Direct Objective Consulting’s ability to understand organizational needs and turn complex challenges into practical marketing plans. Their projects spanned nonprofit recruitment campaigns, digital advertising, direct outreach, and SEO, with clients noting improved acquisition momentum, smooth collaboration, and measurable lead growth.
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  • Martal Group Logotype

    4.8 111 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Email Marketing

    Martal Group is a lead generation and outbound sales company that excels in crafting targeted outreach strategies using channels like email, LinkedIn, and phone calls. Across reviews, 100% of clients praised their project management and lead quality, especially noting their focus on aligning outreach with clients' ideal customer profiles. Reviewers consistently commended Martal Group's ability to deliver qualified leads and meetings, contributing to increased brand awareness and sales success.

    See all 111 projects

    Industry Experience

    Martal Group has garnered positive feedback across various industries, including Information Technology, Business Services, Advertising & Marketing, and Supply Chain Management. They excel in lead generation and appointment setting, effectively targeting decision-makers through multi-channel outreach. Clients in the tech sector commend their understanding of complex products, while those in business services appreciate their strategic insights. Overall, Martal Group is viewed as a strong partner for organizations seeking to enhance their sales pipeline and market presence, especially in the B2B space.

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    Select Industry to see insights

    Software Energy & natural resources Retail Supply Chain, Logistics, and Transport Information technology Design Manufacturing Logistics & Supply Chain Automotive Utilities Engineering Environmental Services Financial services Other Industry Chemicals & Biotechnology Research Healthcare Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

    Martal Group is often recognized for its competitive pricing and overall value for money. Clients frequently highlight that Martal Group's services fit their budgets while delivering results that exceed expectations. For instance, one client noted that Martal Group provided 'good value for cost,' while another mentioned the 'high-quality leads' generated were worth the investment. Overall, the sentiment indicates that clients feel they receive a strong return on investment through effective lead generation and appointment setting, justifying the costs involved.
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    View projects from:

    United States (55) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    4.8

    Willing to Refer

    4.9

    Toronto clients describe Martal Group as a capable business-development partner for varied needs, including cold outreach, startup scouting, vendor qualification, and regional market expansion. They commend its industry understanding and contact network, noting measurable opportunities and meetings, though some mention conversion rates or CRM integration as areas to improve.
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  • Task Virtual Logotype

    5.0 85 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    40% Back Office Outsourcing
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    10% Call Center Services
    10% Data Annotation Services

    Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

    See all 85 projects

    Average Project Cost Breakdown

    Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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    More responsive than most other service providers

    Task Virtual is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Toronto, Canada

    100 Madison Avenue
    Toronto, Canada M5R 2S4

    2 - 5

    +1 3472846666

    See All Locations (17)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto highlight Task Virtual’s virtual assistant support for customer inquiries, training schedules, internal communication, and documentation. Clients report faster responses, higher customer satisfaction, smoother operations, and a proactive approach that helped teams focus on core work.
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    35% IT Managed Services
    30% Call Center Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

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  • Hexaware Technologies Logotype

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    10,000+
    Mississauga, Canada

    Services provided

    20% AI Development
    20% IT Managed Services
    15% IT Strategy Consulting +6 services
    10% Application Management & Support
    10% Back Office Outsourcing
    10% Cloud Consulting & SI
    5% Custom Software Development
    5% Cybersecurity
    5% ERP Consulting and SI

    Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.

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    Mississauga, Canada

    600 Matheson Blvd West, Mississauga, ON, L5R 4C1, Canada
    Mississauga, Canada L5R 4B8

    21 - 30

    See All Locations (20)
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices.

    See all 18 projects

    Industry Experience

    AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.

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    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT Services

    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
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    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

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  • Callnovo Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Markham, Canada

    Services provided

    35% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +1 service
    15% Back Office Outsourcing

    Callnovo is a business process outsourcing company specializing in multilingual customer support and AI-powered assistance for various industries, including medical devices and e-commerce. Reviews highlight their effective service delivery and strong project management, with 100% of clients noting their professionalism and responsiveness. Clients appreciate their integration of AI technology, with 85% remarking on the efficiency improvements from their HeroDash AI platform.

    See all 2 projects
    1 of 2 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Callnovo has received positive feedback in recent reviews, highlighting its effective customer support and technological integration. Clients commend its responsiveness, with significant improvements in service efficiency, such as reducing average response times and achieving high satisfaction ratings. One client noted a decrease in product returns by 22% due to better customer guidance. Overall, Callnovo is viewed as a valuable partner that combines skilled human agents with advanced AI technology, though there are suggestions for further enhancements in AI capabilities.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Callnovo is recognized for providing good value for money, with clients highlighting competitive pricing and high-quality service. One client noted that Callnovo's pricing fit their budget while delivering reliable support, which was essential for their operations. Another client emphasized the company's strong performance and responsiveness, indicating that they found Callnovo to be a valuable long-term partner. Overall, sentiment around the cost and value provided by Callnovo is positive, with clients appreciating the combination of quality service and reasonable pricing.
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    China (1) United States (1)
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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Industry Experience

    Portage Sales has demonstrated expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Financial Services, and Software. Clients consistently commend their ability to enhance sales strategies, improve team performance, and adapt to unique industry needs. Overall sentiment is highly positive, with notable strengths in personalized training, strategic coaching, and strong project management. Potential clients in these sectors can expect a tailored approach that drives measurable results and fosters client engagement.

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    Select Industry to see insights

    Hospitality & leisure IT Services Software Electric Advertising & marketing Financial services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Portage Sales has received consistent praise for their cost-effectiveness and value for money. Clients noted that their pricing fit budgets well and provided good value for the services rendered. For instance, one client highlighted that Portage's pricing was a decisive factor in their selection, emphasizing the great culture fit and alignment of values. Overall, the sentiment is overwhelmingly positive, with clients reporting significant improvements in sales and team effectiveness attributed to the training received, making Portage a valuable investment.
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    Canada (9) United States (1)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    4.9

    Toronto clients praise Portage Sales for tailored sales and leadership training that improves meeting preparation, client communication, coaching, and feedback. They also highlight strategic support for building a lending brand and advisor community, with responsive project management and practical frameworks adopted by teams.
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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.

    See all 3 projects

    Reviews mention Great team

    Clever Digital Marketing is highly regarded for its exceptional team, which demonstrates strong communication and organization skills. Clients have noted their ability to understand project needs intuitively, stating, "Clever Digital Marketing reads our minds" and praises their effective onboarding processes. The team is described as an "absolute pleasure to work with," with one client rating their project management 9 out of 10. Overall, the sentiment reflects a strong appreciation for their collaborative approach and customer service.
    • Paid Ad Marketing Campaigns for SMM & Creative Design Agency
      5.0 Jun 22, 2022

      Clever Digital Marketing is a well-rounded team — they essentially read our minds and come up with the content that aligns perfectly with the brands we manage. The smooth transition Clever Digital Marketing facilitated at the beginning of the partnership set us up for the smooth and effective partnership we have now. Their team is incredible. Their team is excellent at communicating with us and very organized. Their hands-on team is an absolute pleasure to work with.

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Toronto-area clients describe Clever Digital Marketing as a capable partner for multi-account social and search advertising. They cite smooth transitions, attentive collaboration, and measurable gains in ROI and business conversions, while noting that clearer, more visual reporting could improve the experience.
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  • ReplyLead Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    2 - 9
    Richmond Hill, Canada

    Services provided

    70% Sales Outsourcing
    30% Email Marketing

    ReplyLead is a specialized B2B outbound lead generation company that excels in running high-volume email campaigns and generating qualified sales meetings. Reviews indicate a 100% positive feedback rate, highlighting their professionalism, adaptability, and strong project management skills. Their technical setup and data capabilities are consistently praised for delivering high-quality leads and meaningful client conversations.

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    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    ReplyLead has received positive feedback in recent reviews, highlighting its effective lead generation and cold email campaigns. Clients noted impressive results, such as generating over 90 positive replies per month and 42 qualified sales meetings on average. Their project management was described as seamless and responsive, with timely communication and adaptability to client needs. Clients particularly appreciated ReplyLead's technical capabilities and the quality of leads produced, underscoring their role as a trusted partner in driving business growth.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    ReplyLead has received positive feedback regarding its cost and value for money, with clients noting it as a 'good value for cost' and a reliable partner for generating qualified leads. One client highlighted that ReplyLead's model is tied to actual results, ensuring alignment with their goals. Additionally, another review emphasized the effectiveness of ReplyLead's cold email campaigns, which consistently yield positive replies, thereby demonstrating a strong return on investment.
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    Canada (1) United States (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto emphasize ReplyLead’s expertise in high-volume email outreach, data quality, and sales-trigger tracking. Their campaign generated qualified meetings with senior operations and facilities leaders, while the team adapted targeting and messaging promptly.
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  • LAT Multilingual Translation and Marketing Logotype

    4.9 9 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Translation
    10% Back Office Outsourcing
    5% Digital Strategy +1 service
    5% Social Media Marketing

    LAT Multilingual Translation and Marketing is a translation and marketing company known for its proficiency in providing multilingual translation services across various industries. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their project management, speed, and attention to detail. Clients frequently highlight the company's excellent communication and ability to deliver high-quality translations on time.

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    Reviews mention Communicative

    Clients consistently highlight LAT Multilingual Translation and Marketing's exemplary communication skills. One client noted their 'pleasant communication and attention to detail,' while another emphasized their 'quick response time' and 'diligence in details.' Feedback indicates that the team is courteous, prompt, and attentive, contributing positively to project management and overall satisfaction. Overall, the sentiment around their communicative abilities is highly favorable, with no reported areas for improvement.
    • Ad Magazine Translation for Branding Services Company
      5.0 Oct 18, 2023

      Pleasant communication and attention to detail. The team was courteous, quick, and on time. The primary form of communication with LAT Multilingual Translation & Marketing was through Email or Messaging App.

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    • Packaging Translation for Portable Sanitation Firm
      5.0 Sep 19, 2022

      Communication, attention to detail, and customer service. Customer service is a lost art these days. So, when a company goes above and beyond, much like we treat our customers, we take notice and support those companies.

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    Average Project Cost Breakdown

    Less than $10,000 (6)

    What Clients Have Said

    Clients consistently praise LAT Multilingual Translation & Marketing for their competitive pricing and excellent value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' in their project. Another emphasized the importance of quick response times and attention to detail over pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness of services, as clients felt they received high-quality translations promptly without compromising on service quality.
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    Toronto, Canada

    3500-2 Bloor Street East
    Toronto, Canada M4W 1A8

    2 - 5

    866-936-3833

    See All Locations (4)

    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto emphasize LAT Multilingual Translation and Marketing’s expertise in adapting communications for distinct markets, from introducing suppliers to Chinese marketing to translating confidential crisis materials into local French for Quebec. They commend the team’s responsiveness, strong partnership, and ability to meet tight timelines and confidentiality requirements.
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Toronto highlight Seologist’s ability to tackle a competitive mortgage market through niche and broad keyword targeting, technical SEO, and website replatforming. They say rankings and inbound calls rose quickly, with communication and execution consistently dependable.
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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    50% Back Office Outsourcing
    30% Call Center Services
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • Simpro Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    40% Back Office Outsourcing
    40% Call Center Services
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.

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  • 24H Virtual Logotype

    5.0 14 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing

    24H Virtual is a call center service provider specializing in 24/7 call answering, customer support, and virtual receptionist services. Across their reviews, they consistently receive positive feedback for their high-quality service, reliability, and communicative project management. Approximately 90% of reviewers commend their professionalism and adaptability, with multiple clients highlighting their ability to handle complex workflows and foster long-term partnerships.

    See all 14 projects

    Reviews mention Passionate about their work

    Clients consistently express that 24H Virtual demonstrates a genuine passion for their work, as highlighted by the Marketing Director of Weld Community Credit Union, who noted their enthusiasm and commitment to the project. The director emphasized that 24H Virtual treated the initiative as a partnership, stating, 'they loved this project as much as I did.' This positive sentiment underscores the company's dedication to delivering enjoyable and engaging experiences for their clients.
    • Virtual Assistance for Community Credit Union
      5.0 Jan 11, 2022

      The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did! The most unique thing was that they will do small projects where other companies wouldn't even think about it!

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    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally view 24H Virtual as offering strong value for money, with competitive pricing relative to their services. For instance, a law firm reports spending $1,100 monthly, which significantly alleviated stress and improved service delivery. Another client, an appliance repair company, invested approximately $8,000 USD, noting enhanced conversion rates from calls. Overall, feedback highlights satisfaction with the cost-effectiveness of their services, with many clients appreciating their responsiveness and tailored solutions.
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    Canada (10) United States (3)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Toronto-based clients praise 24H Virtual for professional, flexible call center and reception support tailored to their operations. Reviews span after-hours and holiday coverage, appointment scheduling, call routing, and customer service for real estate, logistics, and health businesses; clients value responsive management and reduced administrative pressure.
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  • Profcallcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.

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    Toronto, Canada

    Parkcrest Dr
    Toronto, Canada M1M

    2 - 5

    +14378370101

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  • EmpireOne Contact Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Toronto, Canada

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.

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  • Affinity Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.

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  • Aptitude 360 Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.

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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

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  • PROSOLUTIONS BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Services provided

    40% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Back Office Outsourcing +4 services
    5% Document Digitization & Management
    5% Finance & Accounting Outsourcing (FAO)
    5% IT Managed Services
    5% IT Strategy Consulting

    PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.

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  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Corporate Travel Management +1 service
    25% Customer Service Outsourcing

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

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  • The Sales Factory Logotype

    4.5 24 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    15% Call Center Services
    15% Market Research

    The Sales Factory is a B2B sales and lead generation company, offering services such as cold calling, lead qualification, and meeting setup. They received mixed reviews: approximately 78% positive feedback highlights their professionalism, responsiveness, and ability to meet client goals, while 22% criticize their transparency and communication. Notably, 50% of reviewers commend their alignment with client business goals and flexibility.

    See all 24 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    The Sales Factory is frequently recognized for its competitive pricing and strong value for money, with clients noting that its services fit well within budget constraints. For instance, one client highlighted 'good value for cost' as a deciding factor for engagement, while another mentioned the 'pricing fit our budget' as a significant aspect of their satisfaction. Overall, the sentiment is predominantly positive, emphasizing the company's ability to deliver quality results relative to its pricing structure.
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    More responsive than most other service providers

    The Sales Factory is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    View projects from:

    United States (15) Canada (7) Israel (1)

    Review Rating from Clients

    4.4/5.0

    Quality

    4.4

    Schedule

    4.4

    Cost

    4.4

    Willing to Refer

    4.8

    Toronto-based clients commend The Sales Factory's expertise in prospect sourcing, lead generation, and appointment setting. Their projects included customized outreach plans, scripts, email sequences, and high-volume calling; reviewers noted consistent leads, improved pipeline efficiency, and a professional, adaptable team.
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  • The ALEA Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Richmond Hill, Canada

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.

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  • York Consulting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.

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  • Vitonia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    50% Back Office Outsourcing
    50% Sales Outsourcing

    Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.

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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • Veta Virtual Logotype

    5.0 64 reviews
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    34% Recruitment Process Outsourcing
    33% AI Development
    33% Customer Service Outsourcing

    Veta Virtual is a virtual reception and staffing company that excels in call management and event hosting services. Clients consistently praise their professionalism, responsiveness, and effective communication, with 100% of reviews highlighting their reliability and tailored service. Multiple clients appreciate their personal approach and dedication to client success, although some suggest improvements in vetting talent for specific roles.

    See all 64 projects

    Reviews mention Knowledgeable

    Clients consistently commend Veta Virtual for their knowledge and expertise. One client noted that Veta's team was 'knowledgeable, friendly, and responsive,' which significantly enhanced their operational efficiency. Another client highlighted that Veta's understanding of their business allowed them to effectively manage inbound calls, resulting in a positive experience. Overall, the sentiment regarding Veta Virtual's knowledge is highly favorable, with clients expressing satisfaction in their ability to adapt and provide tailored support.
    • Inbound Call Management for Home Care Company
      4.5 Mar 7, 2022

      They are knowledgeable about our business, allowing them to be successful in helping us manage our inbound call flow. We’ve had a positive experience working with their team.

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    • Call Center Services for Law Firm
      5.0 Nov 27, 2024

      Veta's team was knowledgeable, friendly, and responsive.

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    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Veta Virtual has received positive feedback from clients in the past six months, particularly for their timely and reliable staffing and answering services. One client noted that Veta Virtual provided immediate assistance in talent acquisition, leading to both short- and long-term success. The management's personal interest in client success was highlighted as a unique aspect of their service. However, there is a suggestion for improved vetting of talent to better match specific role requirements.
    Read 1 Recent Review

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    United States (31) Canada (25)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.9

    Willing to Refer

    5.0

    Toronto clients praise Veta Virtual for reliable, polished reception and call handling, from lead qualification and legal intake to appointment scheduling, executive assistance, and virtual staffing. They highlight responsive, detail-oriented teams that adapt to complex workflows, reduce missed calls, save time, and help businesses scale efficiently.
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

    See all 1 projects

    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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    Toronto, Canada

    200 – 150 King St. W.
    Toronto, Canada M5H 1J9

    76 - 100

    +1 (833) 665-1533

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  • One Contact Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Call Center Services
    20% Sales Outsourcing

    Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.

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  • Xperigo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Markham, Canada

    Services provided

    100% Call Center Services

    Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.

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  • Priority Credit Management Corp. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Richmond Hill, Canada

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Business Consulting

    In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

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    Richmond Hill, Canada

    9225 Leslie Street, 2nd Floor
    Richmond Hill, Canada L4B 3H6

    2 - 5

    6474976001

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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Sales Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

    See all 3 projects

    Reviews mention Unique expertise

    The reviews indicate a positive sentiment regarding the company's unique expertise, particularly in resolving technology issues efficiently. One client noted, "They have a lot of expertise," highlighting their proficiency in handling computer-related problems. Additionally, the service's cost-effectiveness, saving the client $300 monthly, further underscores their specialized capabilities. Overall, clients appreciate the company's knowledge and effectiveness, though they suggest improvements in contact availability.
    • Customer and Tech Support for Telecommunications System
      2.5 Dec 24, 2017

      They help in talking to consumers. They have a lot of expertise. The availability of their expertise in consumer communication is a notable strength.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.

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    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a lead generation company specializing in prospecting and client engagement to enhance business growth. The reviews indicate a high level of client satisfaction, with 100% positive feedback emphasizing their responsiveness and industry expertise. Notably, 100% of reviewers appreciated their ability to customize services to meet specific client needs, demonstrating flexibility and a client-focused approach.

    See all 1 projects

    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive AppointmentSetter as offering good value for money, with one managing partner noting their investment of less than $10,000 led to approximately 50 new client communications. The company is praised for its flexibility in customizing services and responsiveness, fulfilling promises made during the engagement. Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of their offerings and the quality of service provided.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Toronto-based clients commend AppointmentSetter for customized, knowledgeable outreach that generated about 50 prospect conversations. They also emphasize responsive service, straightforward onboarding, and flexibility in adapting the engagement as circumstances changed.
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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    40% Web Development
    30% Customer Service Outsourcing
    15% Search Engine Optimization +1 service
    15% Social Media Marketing

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

    See all 3 projects

    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

    Read All Reviews

    Select Industry to see insights

    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
    Read All Reviews

    View projects from:

    Canada (1) United States (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local businesses commend ZRAFTED for delivering a polished, functional website with property listings, maps, direct payments, and regular blog posts. Toronto clients also emphasize friendly support, strong value, fast communication, and practical guidance that lets them update rental prices independently.
    Read Local Reviews
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  • Answer North America Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.

    Read more
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  • Apex Meeting Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Whitby, Canada

    Services provided

    75% Sales Outsourcing
    15% Call Center Services
    10% Email Marketing

    Sales Outsourcing company Apex Meeting Solutions is located in Whitby, Canada. Their services include Sales Outsourcing and Call Center Services.

    Read more
    View Profile
  • Flex Legal Network Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    100% Back Office Outsourcing

    Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.

    Read more
    View Profile
  • Financial Debt Recovery Ltd. Logotype

    Not yet reviewed

    $50,000+
    Undisclosed
    50 - 249
    Richmond Hill, Canada

    Services provided

    40% Finance & Accounting Outsourcing (FAO)
    25% Back Office Outsourcing
    20% Call Center Services +1 service
    15% Litigation Support Services

    Financial Debt Recovery Ltd., a Finance & Accounting Outsourcing (FAO) company, was launched in 1991. The team provides Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.

    Read more
    View Profile
  • Koldify Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    60% Sales Outsourcing
    10% Call Center Services
    10% Email Marketing +3 services
    10% Generative AI
    5% Conversion Optimization
    5% Market Research

    Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.

    Read more
    View Profile
  • MS2 Retail Advisory Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Vaughan, Canada

    Services provided

    25% Back Office Outsourcing
    25% Customer Service Outsourcing
    25% IT Staff Augmentation +2 services
    15% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    MS2 Retail Advisory is an IT staff augmentation company located in Vaughan, Canada. Their services include IT staff augmentation and Back Office Outsourcing.

    Read more
    View Profile
  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Transworld Systems Canada Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    35% Call Center Services
    35% Funding & Investment
    30% Back Office Outsourcing

    Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.

    Read more
    View Profile
  • Rosefall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    50% Sales Outsourcing
    50% Search Engine Optimization

    Rosefall, a small Sales Outsourcing and SEO agency, is in Toronto, Canada. Their services include Sales Outsourcing and Search Engine Optimization.

    Read more
    View Profile
  • PlatXP Creative Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Vaughan, Canada

    Services provided

    40% Sales Outsourcing
    25% Direct Marketing
    20% AI Consulting +1 service
    15% Marketing Strategy

    PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.

    Read more
    View Profile

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce
2 ContactPoint 360
3 Callnovo
4 Portage Sales
5 Clever Digital Marketing
6 ReplyLead
7 LAT Multilingual Translation and Marketing
8 Seologist

List of the Top 8 Markham BPO Services

  1. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    27.1/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  2. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    26.8/40.0
    16.2/20 Reviews
    4.8/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. Callnovo Logotype

    Callnovo

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    22.1/40.0
    16.8/20 Reviews
    1.7/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  4. Portage Sales Logotype

    Portage Sales

    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    30/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  5. Clever Digital Marketing Logotype

    Clever Digital Marketing

    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Ability to deliver

    28.2/40.0
    16.2/20 Reviews
    8.3/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    35% Back Office Outsourcing
    65% Other
    View Profile Visit Website
  6. ReplyLead Logotype

    ReplyLead

    $1,000+
    Undisclosed
    2 - 9
    Richmond Hill, Canada

    Ability to deliver

    23.1/40.0
    17.2/20 Reviews
    2.5/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  7. LAT Multilingual Translation and Marketing Logotype

    LAT Multilingual Translation and Marketing

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Ability to deliver

    27.7/40.0
    15.8/20 Reviews
    7.6/10 Clients & Experience
    4.3/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  8. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    22.4/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    15% Back Office Outsourcing
    85% Other
    View Profile Visit Website
  9. Miratel Logotype

    Miratel

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Ability to deliver

    4.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  10. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    4.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  11. Gatestone & Co. Logotype

    Gatestone & Co.

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    3.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  12. Simpro Solutions Logotype

    Simpro Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    3.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  13. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.7/40.0
    16.6/20 Reviews
    9.3/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  14. Profcallcenter Logotype

    Profcallcenter

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  15. EmpireOne Contact Center Logotype

    EmpireOne Contact Center

    $1,000+
    $25 - $49 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    3.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  16. Affinity Global Logotype

    Affinity Global

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  17. Aptitude 360 Inc Logotype

    Aptitude 360 Inc

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  18. Qallus JSR Inc. Logotype

    Qallus JSR Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  19. PROSOLUTIONS BPO Logotype

    PROSOLUTIONS BPO

    Undisclosed
    Undisclosed
    10 - 49
    Ajax, Canada

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  20. HireAway Logotype

    HireAway

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    3.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  21. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.9/40.0
    16.2/20 Reviews
    9.8/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  22. The ALEA Group Logotype

    The ALEA Group

    $1,000+
    < $25 / hr
    50 - 249
    Richmond Hill, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  23. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    31.5/40.0
    17/20 Reviews
    10/10 Clients & Experience
    4.5/10 Market Presence

    Service focus

    60% Back Office Outsourcing
    40% Other
    View Profile Visit Website

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