Top BPO Companies in Markham

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Markham, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Markham, Canada

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Markham, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)
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ContactPoint 360

4.7 5 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company based in Toronto, Canada, specializing in CX, BPO, and digital transformation services. Across their reviews, 100% of clients highlight their commitment to quality and seamless integration with internal teams, leading to improved customer satisfaction scores and faster response times. While their reporting could benefit from more detailed insights, their project management and ability to adapt quickly are consistently praised.

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Reviews mention Timely
Overall, client feedback regarding timeliness for ContactPoint 360 is highly positive. Multiple reviewers noted that deliverables were consistently met on time, with one client stating, "Their project management approach was organized and proactive." Another mentioned, "Deliverables were met on time, and the team was responsive whenever we needed changes or additional support." Clients appreciated the team's quick adaptability to changing requirements, reinforcing a sentiment of reliability and efficiency in their service delivery.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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2 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted significant improvements in customer satisfaction scores and response times, with one client emphasizing the seamless integration of ContactPoint's team as an extension of their own. While some suggested adding more detailed insights in performance reports, feedback consistently praised their organized approach and proactive communication, indicating a high level of client satisfaction.
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Armenia (1) Canada (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Markham Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

ContactPoint360 in Toronto specializes in CX, BPO, and digital services, providing scalable support, chat, email, and back-office solutions. Reviewers highlight their timely project delivery, quality focus, and quick adaptation, ensuring improved customer satisfaction and efficient handling of peak periods.
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Purple Sales

4.7 22 reviews
Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a lead generation and sales strategy company that specializes in outbound and inbound marketing, CRM implementation, and branding. Reviews reveal that approximately 85% of clients commend their punctuality, adaptability, and attention to detail. Clients frequently highlight their strong client focus, with around 75% appreciating their responsiveness and problem-solving abilities. While improvements in outreach strategy were suggested by some, their professionalism and effectiveness in exceeding expectations are widely acknowledged.

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Purple Sales for providing excellent value for money, with many noting that their pricing fit within budgets while delivering high-quality results. For instance, one client highlighted their 'good value for cost' and another remarked on the 'efficiency' and 'responsiveness' that justified their investment. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of the services provided, with several clients expressing a willingness to continue partnerships due to the perceived return on investment.
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More responsive than most other service providers

Purple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Markham Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Reviewers from Toronto highlight Purple Sales' proficiency in B2B marketing, sales presentations, and outreach campaigns. Their team demonstrates strong project management, responsiveness, and a deep understanding of sales cycles, consistently exceeding expectations in lead quality and conversion rates.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Markham, Canada

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Great project management
Clients consistently praised Remote CoWorker for their exceptional project management skills. One client highlighted the impressive communication from their project manager, stating she provided weekly productivity charts and was always available to discuss issues. Another client noted their VA's ability to prioritize tasks effectively and deliver on time, enhancing overall efficiency. The sentiment across reviews is overwhelmingly positive, with clients expressing satisfaction in timely deliveries and proactive responses to needs.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Markham, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Markham, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

See all 9 projects
Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

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Reviews mention Transparent
Overall sentiment regarding transparency at Top Virtual Assistant is highly positive. Clients appreciated the clear communication and regular updates on project progress. One client noted the leadership's openness and proactive communication, stating they were informed in advance if requests could not be met. Another client highlighted the structured project management and reliable delivery of tasks, which fostered a stress-free collaboration. This emphasis on transparency contributed significantly to client satisfaction and trust.

Sales Outsourcing for Venture Capital Firm

5.0 Aug 19, 2025

Top Virtual Assistant’s project management was very structured and reliable. They set clear timelines at the beginning, provided regular updates, and always made sure tasks were completed on schedule. Their use of tools for tracking activities and sharing reports kept everything transparent, and we never had to worry about delays.
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Sales Outsourcing for Venture Capital Firm

5.0 Aug 19, 2025

Top Virtual Assistant’s proactive approach and genuine commitment to results were impressive. Their ability to consistently deliver qualified leads while maintaining clear communication and transparency really set them apart from other service providers.
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Call Center Services for Data Solutions Company

5.0 Sep 3, 2025

I was pleased with the transparency and openness of the leadership team and all the team members with whom we engaged. In case the team was not sure that they could fulfill our requests, they informed us in advance before they tried to do so.
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AI Agents for Appliance Repair Company

5.0 Dec 6, 2025

Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
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25 of 25 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 25 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Top Virtual Assistant, noting their professionalism, responsiveness, and ability to streamline operations. For instance, a marketing manager praised their support in managing client inquiries, resulting in improved response times and increased scheduled appointments. Another client highlighted their adaptability and clear communication, which facilitated smoother workflows. Overall, the sentiment is overwhelmingly positive, with minor suggestions for enhanced performance reporting.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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Martal Group

4.8 104 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in building B2B pipelines, setting appointments, and enhancing brand visibility. The company is consistently praised for its ability to integrate seamlessly with client teams, with approximately 100% of reviewers highlighting their professionalism and strategic insights. While some noted areas for improvement in campaign metrics transparency, the majority were impressed with Martal's responsiveness and adaptability.

See all 104 projects
Industry Experience

Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.
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Select Industry to see insights

Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
The feedback regarding Martal Group's overall cost and value for money is predominantly positive. Clients consistently highlighted that the pricing aligned with their budgets, with one stating, "good value for cost." Another client noted that Martal helped generate numerous qualified leads, exceeding expectations for lead quality. However, a few reviews pointed out areas for improvement, such as the need for more transparency in campaign metrics. Overall, clients found Martal's services to be cost-effective, leading to significant business growth and strong ROI.
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United States (49) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)
Review Rating from Markham Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

Reviewers in Toronto commend Martal Group for delivering tailored outbound campaigns, prospect research, and multi-channel lead generation. Their deep industry knowledge and responsive communication have helped clients expand into new markets, secure partnerships, and generate high-quality leads, demonstrating strong project execution and adaptability.
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MWDN

4.9 22 reviews
Premier Verified

$25,000+

$25 - $49 / hr

50 - 249

Toronto, Canada

Services provided

15% Employer of Record (EOR) Services

15% IT Staff Augmentation

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Custom Software Development

10% Executive Search

10% Recruitment Process Outsourcing

MWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.

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Industry Experience

MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (5) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend MWDN for providing good value for cost, often highlighting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client noted, "Good value for cost" as a key reason for choosing MWDN, while another emphasized the company's ability to reduce development costs by 50%. Overall sentiment reflects satisfaction with the balance between cost and quality, making MWDN a preferred partner for many organizations.
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Israel (13) United States (6) Gibraltar (1) Switzerland (1)

This provider is fluent in 1 language:

English
Toronto, Canada

240 Richmond Street West, WeWork
Toronto, Canada M5V 2C5
2 - 5

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LAT Multilingual Translation and Marketing

4.9 9 reviews
Verified

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Translation

10% Back Office Outsourcing

5% Digital Strategy +1 service

5% Social Media Marketing

LAT Multilingual Translation and Marketing is a translation and marketing company providing high-quality translation services for various industries. Their reviews reflect a strong reputation for excellent project management, timely delivery, and attention to detail. 100% of reviewers highlight their responsiveness and customer service, with no areas for improvement noted. Their services are especially praised for accuracy and cultural sensitivity.

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Industry Experience

LAT Multilingual Translation and Marketing has received positive feedback across various industries, including Design, Advertising & Marketing, Hospitality, Arts, Nonprofit, Manufacturing, and Consulting. Clients highlight their strengths in translation quality, attention to detail, and responsive project management. The overall sentiment is particularly strong in the Advertising & Marketing sector due to their effective communication and understanding of cultural nuances. Potential clients in these industries can expect reliable service and high-quality outcomes.
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Design Advertising & marketing Hospitality & leisure Nonprofit Arts, entertainment & music Manufacturing Consulting

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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients consistently highlight LAT Multilingual Translation and Marketing's competitive pricing and excellent value for money. For instance, one client noted that their selection was driven by the 'pricing fit our budget' and 'good value for cost.' Another emphasized the 'good value for cost' while praising the company's quick turnaround and attention to detail. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, indicating a strong alignment between quality and pricing.
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Toronto, Canada

3500-2 Bloor Street East
Toronto, Canada M4W 1A8
2 - 5

866-936-3833

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Review Rating from Markham Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise LAT Multilingual for their quick, reliable translation and cultural adaptation services, especially in crisis communication and marketing projects. They excel in handling confidential information with professionalism, delivering high-quality results for diverse needs like press releases and market presentations.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Markham, Canada

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Markham, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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Reviews mention Flexible
Clients have expressed a strong sentiment regarding Task Virtual's flexibility. One reviewer highlighted their impressive ability to provide solutions and adapt to varying requirements, contrasting them with other firms that lack such adaptability. Additionally, the company demonstrated responsiveness by quickly addressing issues raised by clients. Overall, the feedback underscores a positive perception of Task Virtual's flexibility in meeting client needs.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)
Review Rating from Markham Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise Task Virtual for their expertise in SEO and virtual assistance, delivering tailored solutions for financial and educational sectors. They excel in project management, timely delivery, and proactive communication, resulting in increased online visibility, operational efficiency, and customer satisfaction.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.

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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Markham, Canada

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Markham, Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Helpful
The feedback from the CEO of Media Company highlights a highly positive sentiment regarding Remote Team Solutions. Clients noted their responsiveness and helpfulness, with specific praise for team members, particularly Pedro, who was described as going 'above and beyond' to meet client needs. The overall impression is one of strong support and dedication, leading to a recommendation for their services without any suggested areas for improvement.

Staff Augmentation for Media Company

5.0 Nov 8, 2023

Great Company great staff and Really helpful from Pedro to the rest of the team. They go above and beyond i highly recommend them. Very responsive and really helpful.
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BPO Services for Handicraft Store

5.0 Aug 24, 2022

We talked with their sales team, then their talent acquisition team, and we have direct communication with their HR, Talend Development, and It managers, who help us in anything we need. They really see for our company and our staff. They make sure to provide anything we need and help us with it.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Toronto, Canada

250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2

+1 (604) 210 8100

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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Reviews mention Proactive
Clients have expressed a strong sentiment of proactivity in their feedback regarding Portage Sales. Notably, one client highlighted the implementation of a new audit quality system that facilitates real-time communication with customers, emphasizing that it allows them to be more responsive to customer needs. Additionally, the introduction of a key account management role was praised, as it provided a dedicated resource for corporate customers, enhancing their experience and alleviating their concerns. Overall, clients appreciate Portage's proactive approach in addressing customer feedback and evolving business strategies.

Market Research & Optimization for Facility Maintenance Co

4.5 Oct 31, 2022

In addition, the customers emphasized the need for us to become more proactive. We’ve used that feedback to roll out a new audit quality system that proactively coordinates and communicates with the customer in real time. We’re also creating a new app that will allow for daily, real-time communication with our customers. And we’re going to have more focused communication activities like quarterly business reviews, annual reviews, and customer appreciation events.
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More responsive than most other service providers

Portage Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Canada (9) United States (1)

Review Rating from Markham Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

4.9

Ontario clients emphasize Portage Sales's proficiency in customized coaching, market research, and process restructuring. Their focus on honest feedback, proactive communication, and sustainable behavioral shifts has led to measurable improvements in sales, leadership, and customer satisfaction.
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Communicative
Clever Digital Marketing has received positive feedback regarding their communication skills. Clients highlighted their organized and efficient communication methods, including regular updates via WhatsApp and Zoom calls. One client noted, "Their attention to customer service and communication with our customers is great," while another emphasized that Clever Digital Marketing operates as low-maintenance partners who understand project dynamics well. Overall, clients appreciate the team's responsiveness and clarity, although there is a suggestion for improved reporting structures.

Paid Ad Marketing Campaigns for SMM & Creative Design Agency

5.0 Jun 22, 2022

I'd give Clever Digital Marketing's project management a 9 out of 10. We collaborate with Clever Digital Marketing and our customers through Slack and email; we also communicate very efficiently through daily WhatsApp messages. We also have a lot of Zoom and phone calls. Nicole has taken part in our onboarding calls, which has made for very effective transitions. Their attention to customer service and communication with our customers is great. It's clear that they have the right systems and protocols in place to ensure we have a great experience with them. Their team is excellent at communicating with us and very organized.
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Marketing & Web Optimization for Retail Products Co.

5.0 May 17, 2022

We run retail promotions all year round that run for different lengths of time, and Clever understands and manages the whole process. At this point, they can run this program without as, working on their own. They’re very low-maintenance partners and strong communicators. We communicate over WhatsApp and use both Microsoft Teams and Google. The industry has faced a number of new challenges with Apple’s introduction of iOS 15, so I would like to see better communication as they learn to navigate that operating system.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Markham Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Toronto-based clients praise Clever Digital Marketing for their expertise in paid social media and Google advertising, delivering measurable ROI and increased traffic. Their organized project management and clear communication make complex campaigns smooth, with a focus on results and customer service.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Review Rating from Markham Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Seologist's Toronto clients, like Clover Mortgage, commend their SEO strategies that quickly improved search rankings and generated leads. The team’s professionalism, timely delivery, and technical expertise—such as website speed optimization—have helped clients stand out in a crowded industry.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Monochromatic Partners highlight their structured and responsive project management, with clients noting timely delivery and proactive alignment with evolving needs. One CEO emphasized their deep commitment to understanding the client's context, fostering a partnership rather than a vendor relationship. Overall, sentiment is highly positive, with clients expressing satisfaction and a willingness to engage them for future projects, citing their thoughtful approach and strong strategic value.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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Reviews mention Results-oriented
The feedback from Nriched Health Inc highlights 24H Virtual's results-oriented approach, emphasizing their dedication and proactive involvement in delivering effective customer service solutions. The Director noted that the implementation of phone support not only eased pressure on their administrative staff but also enhanced customer relationships. The seamless communication and collaboration between teams were particularly commended, reflecting a strong commitment to achieving client goals without the need for micromanagement.

Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Review Rating from Markham Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Toronto-based clients praise 24H Virtual for their flexible, professional call center services, handling after-hours and weekend calls for real estate, health, and logistics sectors. Their team’s responsiveness, tailored approach, and seamless communication have consistently improved client relationships and operational efficiency.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

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Reviews mention Easy to work with
Clients consistently highlight the ease of collaboration with The Sales Factory, noting their strong communication skills and timely delivery. One client emphasized their impressiveness, stating they are 'easy to work with' and 'communicative,' which contributed positively to the overall project experience. This sentiment reflects a favorable perception of the company's approachability and responsiveness, making them a suitable partner for prospective projects.

Call Center Services for IT Company

5.0 Aug 7, 2024

Our project manager is Youssef, and we are delighted with his service. Our SDR is Ben, who is a pro! We enjoy working with both of them!
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Lead Generation for IT SaaS Platform

4.0 May 7, 2024

They are timely and communicative. Easy to work with, communicative.
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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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Review Rating from Markham Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Toronto-based clients praise The Sales Factory for their expertise in lead generation, outbound sales, and strategic outreach across diverse projects. Their responsive team, transparent communication, and ability to handle complex campaigns have consistently delivered qualified leads and appointments, enhancing clients' sales pipelines and growth.
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Affinity Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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Veta Virtual

4.9 59 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Veta Virtual is a virtual receptionist service provider that excels in managing and routing calls for various businesses, including law firms and CPA firms. Feedback from clients is overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to align with client values. Approximately 90% of reviewers commend Veta Virtual for their attentive management and personalized service, making them a reliable partner for client communications and call management.

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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Veta Virtual reflect a strong overall sentiment of satisfaction among clients, particularly highlighting their responsiveness, professionalism, and personalized service. Clients noted that Veta Virtual effectively managed call routing and client communications, alleviating burdens on internal staff. One client emphasized the company's exceptional care, stating they continued services beyond contract termination to ensure a smooth transition. Areas for improvement were minimal, with some feedback on call cost calculation. Overall, Veta Virtual is highly recommended for virtual reception services.
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Industry Experience

Veta Virtual has demonstrated extensive expertise in the legal and financial services industries, consistently receiving positive feedback for their responsive call management and personalized service. Clients from law firms commend their exceptional handling of client communications, appointment scheduling, and lead qualification, highlighting improved operational efficiency and customer satisfaction. In financial services, they similarly excel in managing calls and scheduling, contributing to smoother workflows. Overall, Veta Virtual is well-suited for clients in legal, financial, and various other sectors seeking reliable and adaptable virtual receptionist services.
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Other industries Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal

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Average Project Cost Breakdown

Less than $10,000 (29) $10,000 to $49,000 (10) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Veta Virtual for their affordability and excellent value for money. They highlight the company's competitive pricing, which fits various budgets, and the significant impact on operational efficiency. One client noted that Veta's services allowed their business to grow without the need for additional resources, while another emphasized the substantial increase in consultation bookings due to Veta's responsive handling of calls. Overall, the sentiment reflects high satisfaction with both cost-effectiveness and service quality.
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United States (27) Canada (25)

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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Toronto, Canada

200 – 150 King St. W.
Toronto, Canada M5H 1J9
76 - 100

+1 (833) 665-1533

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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Efficient
The overall sentiment regarding VoiceLogic's efficiency is highly positive. Clients appreciate the significant improvements in call reception and faster complaint resolution. One client noted a monthly saving of $10,000 to $17,000, attributing this to VoiceLogic's responsible and qualified staff. Additionally, they highlighted greater efficiency in public attention services, despite occasional reports of dropped calls, indicating a strong overall performance in operational efficiency.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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Flex Legal Network

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Easy to work with
Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.

BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Canada (1) United States (1)
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Select Industry to see insights

Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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Review Rating from Markham Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Toronto clients commend AppointmentSetter for their personalized prospecting solutions, which facilitated meaningful client engagement for an insurance investment firm. Their industry knowledge, responsiveness, and ability to adapt during COVID-19 demonstrate their strong project execution and client focus.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

60% Sales Outsourcing

10% Call Center Services

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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MS2 Retail Advisory

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Vaughan, Canada

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% IT Staff Augmentation +2 services

15% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

MS2 Retail Advisory is an IT staff augmentation company located in Vaughan, Canada. Their services include IT staff augmentation and Back Office Outsourcing.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Transworld Systems Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Funding & Investment

30% Back Office Outsourcing

Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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Nimble Assistants

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +1 service

20% IT Staff Augmentation

Back Office Outsourcing company Nimble Assistants is based in Toronto, Canada. The team specializes in Back Office Outsourcing and IT staff augmentation.
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Reliable Data Entry

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Reliable Data Entry is a Back Office Outsourcing company. They were launched in 1985 and specialize in Back Office Outsourcing.
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Octacom

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Octacom was founded in 1976. The midsize team specializes in Back Office Outsourcing.
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Top BPO Companies in Markham

List of the Top Markham BPO Services

Reviews mention Well-executed projects

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Establish clear expectations

Data Mining to Assess Global Pain Landscape

Reviewed 4 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Patient

IT Staff Augmentation for Payment Services Company

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Call Center Services for Marketing Agency

Customer Support & Call Center Services for SEO Company

Customer Support/Back-Office Services for Data Solutions Co

Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Purple Sales is very responsive

Reviews mention Great project management

Virtual Assistance for Financial Advisory & Consulting Firm

Book Editing for Executive Coaching & Book Publishing Firm

Lead Gen & Email Marketing for Web Dev & Design Agency

Virtual Assistant Services for Events Production Company

Virtual Assistant Services for Massage Therapy Company

Reviewed 20 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Conversion Optimization for Digital Marketing Agency

Call Center Services for Property Management Company

Reviewed 2 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Sales Outsourcing for Venture Capital Firm

Sales Outsourcing for Venture Capital Firm

Call Center Services for Data Solutions Company

AI Agents for Appliance Repair Company

Reviewed 25 times in the past 6 months

Top Virtual Assistant is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Call Center Services for Insurance Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Customized support

Call Center Services & Customer Service for Cybersecurity Co

Reviewed 3 times in the past 6 months

Industry Experience

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Industry Experience

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TDCX is very responsive

Reviews mention Flexible