Top BPO Companies in Brampton

Ratings Updated: July 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brampton, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients have praised Hugo Inc. for its innovative approach to developing software solutions that enhance operational efficiency. One client highlighted Hugo's unique commitment to building high-performance remote support teams in black communities, which fosters a nuanced and unbiased customer support experience. Their strategic, data-driven methodologies and dedication to social impact were noted as standout features, contributing to measurable success, such as a 30% increase in website traffic and a 25% rise in qualified leads.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brampton, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Proactive
Connext Global Solutions has received positive feedback regarding their proactive approach, particularly highlighted by a CEO who noted their ability to swiftly mobilize resources during the COVID-19 pandemic without service interruption. Clients commend Connext for their integrity and responsiveness, consistently demonstrating a commitment to enhancing processes and communication. Overall, the sentiment reflects a strong appreciation for their proactive support in addressing client needs and challenges.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Brampton, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Martal Group

4.8 109 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group specializes in outbound lead generation and B2B appointment setting, providing services such as prospect research, email sequencing, and lead qualification. Their reviews are predominantly positive, with a focus on their ability to generate high-quality leads and meaningful conversations that align with clients' ideal customer profiles. Their clients consistently commend their responsive project management and strategic insights, highlighting a 90% satisfaction rate among reviewers.

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Reviews mention Translate ideas into products
Martal Group has received positive feedback for their ability to effectively translate complex value propositions into actionable products. A client noted that the Martal team successfully communicated their unique AI-driven supply chain solutions to prospective clients, resulting in a steady influx of opportunities. Overall, the sentiment reflects satisfaction with Martal's capacity to understand and promote innovative concepts, facilitating significant lead generation and client engagement.

Lead Generation for Healthcare AI Company

5.0 Aug 3, 2021

The Martal team translates our value proposition to clients and brings in a steady stream of opportunities.
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Industry Experience

Martal Group has demonstrated expertise across various industries including Information Technology, Business Services, and Advertising & Marketing. Clients consistently praised their ability to deliver high-quality leads through tailored outreach strategies, emphasizing their focus on fit rather than volume. The overall sentiment is positive, with notable strengths in project management and communication, making them a suitable partner for firms seeking effective lead generation and appointment setting in diverse sectors.
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Software Energy & natural resources Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Logistics & Supply Chain Financial services Environmental Services Automotive Utilities Engineering Other Industry Chemicals & Biotechnology Research Healthcare Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group's clients consistently highlight their strong value for money, noting that their pricing fits budgets while delivering high-quality leads and measurable outcomes. One client remarked on the 'good value for cost,' while another emphasized the importance of Martal’s focus on qualified leads over mere volume. Overall, feedback indicates a positive sentiment regarding cost-effectiveness, with clients appreciating the quality of service relative to investment.
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United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Purple Sales

4.7 25 reviews
Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a sales and marketing agency specializing in lead generation, CRM optimization, and sales strategy. With a clientele spanning various industries, feedback indicates that 90% of reviewers commend Purple Sales for their timely delivery, communication, and effective project management. Approximately 70% highlight their impressive customer-focused approach, although some suggest improvements in strategic recommendations. Overall, Purple Sales receives predominantly positive reviews, making them a reliable choice for businesses seeking sales growth and marketing enhancement.

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5 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback for Purple Sales highlights their effective lead generation and sales support capabilities. Clients noted improvements in conversion rates and response times, with one remarking on their impressive adaptability and quick turnaround. Communication was consistently praised, with timely project delivery and actionable insights provided. However, some clients suggested a need for more proactive strategic recommendations and adjustments in outreach strategies, indicating a desire for enhanced collaboration.
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Industry Experience

Purple Sales has garnered positive feedback across various industries, including Education, Medical, Cybersecurity, Energy, Telecommunications, and Software. Clients praised their expertise in lead generation and appointment setting, noting significant improvements in conversion rates and overall sales processes. In the Education sector, they enhanced sales pipelines, while in Medical, they effectively increased market awareness. Their communication skills and adaptability to client needs were universally recognized strengths, making them a strong candidate for organizations seeking to optimize their sales strategies.
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Medical Human Resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Telecommunications Other industries Energy & natural resources Software

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Canada (16) United States (5) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Local businesses highlight Purple Sales' strong project management, responsiveness, and deep understanding of sales cycles. They emphasize the company's capacity to deliver impactful sales presentations, develop effective campaigns, and foster collaborative relationships that drive measurable results.
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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Brampton, Canada

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.

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Reviews mention Reliable
Clients consistently describe TECHSPEED INC as a reliable partner, showcasing exceptional project management and timely delivery of services. One client noted their proactive communication and ability to adapt quickly to changing needs, emphasizing the high accuracy rate in data entry and customer service. The overall sentiment reflects satisfaction with their responsiveness and commitment to quality, with no identified areas for improvement, underscoring their reliability and professionalism throughout the project.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Brampton, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Brampton, Canada

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

Local clients describe ContactPoint360 as a reliable partner for digital transformation and customer experience improvements, noting their responsiveness, effective KPI tracking, and seamless collaboration across diverse support functions.
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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3 services

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a premier service provider offering comprehensive virtual assistant solutions, such as handling customer inquiries, managing schedules, and supporting administrative tasks. Reviews reflect a 100% positive feedback rate, highlighting their professionalism, reliability, and efficiency. Clients commend their ability to improve organizational efficiency and enhance customer communication, with over 75% noting significant improvements in operational workflows and response times.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes.
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.

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Reviews mention Flexible
Client feedback regarding Task Virtual highlights their flexibility and adaptability in various operational contexts. For instance, one client noted their ability to quickly adjust to new processes and maintain effective communication, stating they 'looked for ways to make the process smoother.' Another client emphasized Task Virtual's responsiveness and problem-solving skills, appreciating their willingness to accommodate changing requirements. Overall, the sentiment is positive, with clients expressing satisfaction with the company's flexibility and commitment to enhancing workflows.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation.
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United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Task Virtual as a proactive partner with deep industry knowledge, successfully handling complex projects like SEO and administrative support, and consistently delivering on time.
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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Mississauga, Canada

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Mississauga, Canada

600 Matheson Blvd West, Mississauga, ON, L5R 4C1, Canada
Mississauga, Canada L5R 4B8
21 - 30

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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What are Featured Providers?

Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Brampton, Canada

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Efficient
Clients have praised the company for its efficiency, noting significant improvements in call reception and faster complaint handling. One client highlighted that the partnership saves them between $10,000 and $17,000 monthly, attributing these savings to the responsible and qualified staff. However, there were mentions of occasional dropped calls, suggesting room for enhancement. Overall, the sentiment towards the company’s efficiency is positive, with clients recognizing its impact on service quality.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
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Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.

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Reviews mention Customized support
Clever Digital Marketing received positive feedback regarding their customized support, with clients highlighting their ability to tailor marketing strategies to specific business needs. One CEO noted their impressive capacity to create and execute targeted campaigns, resulting in measurable success. The collaboration was described as having a fantastic workflow, even with time zone differences. Overall, clients expressed high satisfaction with the personalized approach and expertise provided by the company's team.

Digital Marketing for Retail Company

5.0 May 6, 2022

We like their ability to create and execute a campaign based on our specific individual and industry needs.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Reviewers in Toronto highlight Clever Digital Marketing's ability to enhance ad performance and conversions through targeted campaigns. Clients appreciate their proactive communication, customer service, and the team's capacity to manage complex projects with a focus on results and client satisfaction.
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Code Creators

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% Custom Software Development +10 services

10% Document Digitization & Management

10% Mobile App Development

10% Web Design

10% Web Development

5% AI Consulting

5% Business Consulting

5% CRM Consulting and SI

5% E-Commerce Development

5% Generative AI

5% IoT Development

Code Creators is a custom website development company specializing in WordPress solutions. They are highly regarded for their professionalism, speed, and commitment to timelines, with 100% positive feedback on their project delivery. Notably, clients appreciate their effective use of agile methodologies and project management tools.

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Industry Experience

Code Creators has received positive feedback primarily from the Information Technology sector, focusing on custom WordPress development. Clients commend their professionalism, speed, and commitment to timelines, particularly in e-commerce solutions. Their expertise in agile project management is highlighted as a strength. However, some reviews noted areas for improvement, such as enhancing cart functionality and payment integrations. Overall, they appear well-suited for technology-driven projects, particularly within the e-commerce domain.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Code Creators' pricing relative to the quality of their services, often highlighting their speed, professionalism, and commitment to project timelines. One client noted that the overall experience was 'great' and emphasized the value derived from the team's expertise in custom WordPress development. However, there was a mention of a missed opportunity regarding cart functionality and multi-payment gateway integration, suggesting room for improvement in delivering comprehensive solutions.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Rezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices.

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Reviews mention High-quality work
Clients consistently express high satisfaction with AnswerForce's quality of work, emphasizing their professionalism and responsiveness. One client noted, 'They’ve handled everything perfectly' and highlighted the service's continuous improvement over time. Another stated, 'Everyone we have encountered at AnswerForce is incredibly customer focused,' reflecting the company's dedication to high-quality service. Overall, feedback indicates that AnswerForce effectively meets client needs, with many clients reporting enhanced efficiency and satisfaction.

Answering Service for Oil & Gas Service Company

5.0 Aug 23, 2021

The completeness of the service offering and features for a price that is comparable to those who are offering less features and worse customer service. The complexity that their process is able to manage is also quite impressive.
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Call Center Services for HR & Payroll Consulting Co

4.5 Feb 19, 2021

They’ve handled everything perfectly. Occasionally I listen to their recordings, and I’ve been pleasantly surprised by how well their representatives handle our calls.
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Answering Services & Inbound Client Mgmt for Tutoring Co

4.0 Apr 30, 2020

The quality of their calls sets them apart, including how fast they’re able to get their team up and running to handle the calls. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.
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Answering Services for IT Services Firm

5.0 Nov 16, 2020

Everyone we have encountered at AnswerForce is incredibly customer focused. They are clear, concise and delivered tremendous value for the time we have spent with them. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration.
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Appointment Scheduling and Customer Orders for IT Company

4.0 Dec 24, 2017

Their work is excellent and very professional. The service and treatment they provide is excellent quality.
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Industry Experience

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Business services Retail Utilities IT Services

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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

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Reviews mention Easy to work with
Overall, clients express a positive sentiment regarding 24H Virtual's ease of collaboration. Feedback highlights the company's professionalism and flexibility, with one client noting the setup process was 'very easy and painless.' Another client appreciated the 'smooth' communication and 'honest' relationship building. The account managers are commended for their approachability and regular check-ins, ensuring a seamless experience. Clients report satisfaction with the service, indicating that 24H Virtual is a reliable partner.

Call Center Services for Virtual Solutions Provider

5.0 Dec 9, 2021

The set up was easy and was faster than most companies. The relationship building is also honest and in good faith. Minor mistakes as part of the learning curve.
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Virtual Receptionist for Real Estate Company

5.0 Oct 4, 2021

From their initial sales pitch to full implementation, it is a very easy and painless process. It would have been even better if we knew of this company years ago.
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Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

The workflow has been good with google docs in place that we share between teams. Paul & myself the owners of our individual companies are handling this project and it's been a smooth, easy & respectful relationship.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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Corpshore Solutions

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

21% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +5 services

14% Customer Service Outsourcing

10% Financial Consulting

10% Market Research

5% BI & Big Data Consulting & SI

5% Logistics & Supply Chain Consulting

We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a distinguished B2B sales and lead generation firm. Consistently praised for their professionalism, responsiveness, and effectiveness in boosting lead pipelines, 100% of reviews highlight their exceptional project management and communication skills. Clients commend their ability to seamlessly integrate with internal systems, driving significant improvements in lead qualification and conversion rates, with no notable areas for improvement mentioned.

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Reviews mention Proactive
The Sales Factory has received highly positive feedback regarding their proactive approach to client engagement. Clients noted their commitment to exceeding expectations, with one stating, 'Results always exceeded expectations and we met weekly to review results, strategize and make changes.' Additionally, their willingness to utilize available data and adjust strategies as needed was highlighted, reflecting a strong partnership ethos. Overall, the sentiment is overwhelmingly favorable, showcasing their effectiveness and adaptability in meeting client needs.

Pipeline Generation for Data Management Software Company

4.5 Aug 11, 2023

The Sales Factory held regular meetings to track progress and KPIs, always brainstorming to find new solutions and strategies. Their team was consistent in activity and generating results. The representatives were curious, involved, and motivated to perform.
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Industry Experience

The Sales Factory has demonstrated expertise across various industries including real estate, insurance, information technology, manufacturing, and more. Clients praise their professionalism, adaptive communication, and effectiveness in lead generation, resulting in increased qualified meetings and sales opportunities. Overall, sentiment is positive, highlighting their impact on pipeline development and conversion rates, making them a strong choice for businesses seeking growth in these sectors.
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Consumer Products Manufacturing Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory has received positive feedback regarding their cost-effectiveness and value for money. Clients frequently highlighted their pricing fitting within budgets and providing good value for the services rendered. For instance, one client noted 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall, clients expressed satisfaction with the return on investment achieved through their engagements, often citing significant increases in lead generation and sales opportunities.
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Review Rating from Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Local clients highlight The Sales Factory's strong project management, quick onboarding, and tailored outreach strategies. They value the company's ability to handle complex, multi-channel campaigns, resulting in increased pipeline quality, with positive feedback on communication and team collaboration.
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Veta Virtual

5.0 62 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

34% Recruitment Process Outsourcing

33% AI Development

33% Customer Service Outsourcing

Veta Virtual is a company specializing in virtual receptionist services, offering reliable call handling and event hosting support. Reviews highlight their professionalism, responsiveness, and attention to detail, with 100% of reviewers praising their service delivery and impact on business efficiency. Clients appreciate their relationship-driven approach and the seamless integration into existing operations, with no significant areas for improvement noted.

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Reviews mention Team players
Clients praised Veta Virtual for their team-oriented approach, highlighting the seamless integration of their dedicated assistant into the client's operations. Feedback noted that the owner, Andy, took the time to understand specific needs, fostering a sense of partnership. One client emphasized that the dedicated personnel made the service feel personal and like part of their team, which significantly enhanced the overall experience. Overall sentiment reflects strong approval of Veta Virtual's collaborative and responsive service.

Virtual Assistant for Boutique Law Firm

5.0 Jul 13, 2022

We filled out questionnaires with our preferences and had a team meeting with Andy and our dedicated assistant. Everything has been seamless. Our dedicated assistant now feels like part of our team. The dedicated personnel makes it feel personal and like they are part of our team.
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Industry Experience

Veta Virtual demonstrates significant expertise across multiple industries, particularly in legal, financial services, and real estate. Legal clients commend their professionalism and responsiveness, leading to improved client retention and service quality. In financial services, they effectively manage call handling, enhancing operational efficiency during peak tax seasons. Real estate clients value their event management skills, noting positive audience feedback. Overall, Veta Virtual is well-regarded for personalized service, effective communication, and adaptability, making them a strong fit for businesses in these sectors.
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Other industries Financial services Software Consulting Other Industry Government Construction Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Real estate Legal

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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (10) $50,000 to $199,999 (2)

What Clients Have Said
Veta Virtual is frequently recognized for providing exceptional value for money, with clients highlighting their competitive pricing and effective service delivery. One client noted that Veta's pricing fit their budget while delivering high-quality reception services, leading to increased client bookings. Another emphasized the cost-effectiveness of outsourcing their call management, significantly enhancing operational efficiency. Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Local businesses highlight Veta Virtual's tailored approach, seamless onboarding, and reliable communication, which have improved call handling, reduced missed calls, and supported company growth across various industries.
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VirtualAssistants.ca

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Sales Outsourcing

10% HR Outsourcing

Get a full-time employee for only CAD $1,099 per month. If you are looking for a superstar marketing, sales, finance, or support hire we have you covered. Use your dedicated virtual assistant to
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Mississauga, Canada

E300 6860 Century Ave
Mississauga, Canada L5N 2V8
76 - 100

1 905 819 8939

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ALTA E-SOLUTIONS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

100% Document Digitization & Management

ALTA E-SOLUTIONS is a Document Digitization & Management company founded in 2012. The team specializes in Document Digitization & Management and is based in Mississauga, Canada.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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BluePay

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Oakville, Canada

Services provided

100% Back Office Outsourcing

Founded in 2003, BluePay is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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Quantum Lifecycle Partners

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

100% Document Digitization & Management

Quantum Lifecycle Partners, a midsize Document Digitization & Management company, is in Toronto, Canada and Cartago, Costa Rica. Their services include Document Digitization & Management.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Toronto, Canada

200 – 150 King St. W.
Toronto, Canada M5H 1J9
76 - 100

+1 (833) 665-1533

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Escrap Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

50% Document Digitization & Management

50% IT Managed Services

IT managed services and Document Digitization & Management company Escrap Canada Inc. Specializes in IT managed services and Document Digitization & Management. They were launched in 1995.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

30% Commercial Brokerage Services

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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TheNotaryGuy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brampton, Canada

Services provided

50% Document Digitization & Management

50% Litigation Support Services

TheNotaryGuy, a Document Digitization & Management and Litigation Support Services company, was founded in 2017. They specializes in Document Digitization & Management and Litigation Support
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Brampton, Canada

17 Ray Lawson Boulevard
Brampton, Canada L6Y 5L7
16 - 20

647-877-4097

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Process Server Toronto

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

Process Server Toronto is a Back Office Outsourcing company. The team is located in Toronto, Canada, and their services include Back Office Outsourcing.
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Ricoh Canada Inc

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mississauga, Canada

Services provided

20% Back Office Outsourcing

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Headquartered in Mississauga, Canada, Ricoh Canada Inc is an IT strategy consulting company. Established in 1962, the team specializes in IT strategy consulting and cloud consulting & SI.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Timely
The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Canada (1) United States (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Toronto commend ZRAFTED for delivering comprehensive website solutions, including hosting, payment integration, and content management. Clients appreciate their responsiveness, clear communication, and ability to teach self-editing, resulting in improved online presence and lead generation.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Oakville, Canada

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Communicative
Clients have consistently praised Swivelt for their communicative approach, noting that the project manager assigned was 'very friendly and easy to communicate with.' The ability to understand requirements effectively has been highlighted as a significant strength. Overall, the sentiment regarding communication is highly positive, contributing to successful project outcomes and client satisfaction.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience

Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technology

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.
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Oakville, Canada

1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E3
10 - 15

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PlatXP Creative

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Vaughan, Canada

Services provided

40% Sales Outsourcing

25% Direct Marketing

20% AI Consulting +1 service

15% Marketing Strategy

PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.
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Tech Sales Funnel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Canada

Services provided

60% Sales Outsourcing

30% Email Marketing

10% CRM Consulting and SI

Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.
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Verus Consulting Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Back Office Outsourcing

20% HR Consulting

20% Staffing +3 services

15% Recruiting

10% HR Outsourcing

5% PEO/Employee Leasing

Verus Consulting Inc is a Back Office Outsourcing company. They are based in Mississauga, Canada, and their services include Back Office Outsourcing and Staffing.
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GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Symcor

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Mississauga, Canada

Services provided

50% IT Managed Services

25% Back Office Outsourcing

25% Digital Strategy

Established in 1996, Symcor is an IT managed services company. The team offers IT managed services and Back Office Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise Seologist for their rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and ability to overdeliver on expectations across complex website overhauls and digital marketing projects.
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Business-Hub

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

40% IT Staff Augmentation

30% HR Consulting

20% Sales Outsourcing +1 service

10% Call Center Services

Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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SoftwareXprts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brampton, Canada

Services provided

10% API Development

10% Call Center Services

10% Custom Software Development +8 services

10% E-Commerce Development

10% Mobile App Development

10% Robotics Process Automation

10% Sales Outsourcing

10% Web Design

10% Web Development

5% Digital Strategy

5% Search Engine Optimization

Launched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.
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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +1 service

20% IT Strategy Consulting

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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Absolute Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Document Digitization & Management

Absolute Data Destruction, a Document Digitization & Management company, was launched in 2008. They focuses on Document Digitization & Management.
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Valu Shred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mississauga, Canada

Services provided

100% Document Digitization & Management

Document Digitization & Management company Valu Shred was launched in 1998. Based in Mississauga, Canada, the team offers Document Digitization & Management.
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TechReset

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mississauga, Canada

Services provided

100% Document Digitization & Management

Document Digitization & Management company TechReset was launched in 2004. The agency provides Document Digitization & Management.
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PSP Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vaughan, Canada

Services provided

100% Back Office Outsourcing

PSP Services, Inc. Is a small Vaughan, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Think Direct Consulting

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Brampton, Canada

Services provided

30% Fractional CFO Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

20% Business Consulting

Fractional CFO Services company Think Direct Consulting was launched in 2015. The company provides Fractional CFO Services and Back Office Outsourcing, and is small.
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