Top BPO Companies in Brampton

Ratings Updated: July 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brampton, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brampton, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Brampton, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.

Call Center Services for Third-Party Management Company

4.5 Feb 6, 2025

Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Martal Group

4.8 109 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group specializes in outbound lead generation and B2B appointment setting, providing services such as prospect research, email sequencing, and lead qualification. Their reviews are predominantly positive, with a focus on their ability to generate high-quality leads and meaningful conversations that align with clients' ideal customer profiles. Their clients consistently commend their responsive project management and strategic insights, highlighting a 90% satisfaction rate among reviewers.

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3 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, Martal Group has received positive feedback for their effective lead generation and appointment setting services. Clients praised their focus on quality over quantity, with one remarking on the 'qualified conversations' delivered, enhancing pipeline quality. Their project management was noted for timely deliveries and responsive adjustments. While some clients suggested improvements in early messaging testing and targeting larger companies, overall sentiment remains highly favorable, highlighting Martal's deep understanding of client needs and successful engagement strategies.
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Industry Experience

Martal Group has demonstrated expertise across various industries including Information Technology, Business Services, and Advertising & Marketing. Clients consistently praised their ability to deliver high-quality leads through tailored outreach strategies, emphasizing their focus on fit rather than volume. The overall sentiment is positive, with notable strengths in project management and communication, making them a suitable partner for firms seeking effective lead generation and appointment setting in diverse sectors.
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Software Energy & natural resources Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Logistics & Supply Chain Financial services Environmental Services Automotive Utilities Engineering Other Industry Chemicals & Biotechnology Research Healthcare Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services

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United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

Local clients emphasize Martal Group's professionalism, responsiveness, and ability to adapt strategies for complex projects like market entry, vendor sourcing, and client outreach. They value the company's technical understanding and consistent delivery of measurable results.
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Purple Sales

4.7 25 reviews
Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a sales and marketing agency specializing in lead generation, CRM optimization, and sales strategy. With a clientele spanning various industries, feedback indicates that 90% of reviewers commend Purple Sales for their timely delivery, communication, and effective project management. Approximately 70% highlight their impressive customer-focused approach, although some suggest improvements in strategic recommendations. Overall, Purple Sales receives predominantly positive reviews, making them a reliable choice for businesses seeking sales growth and marketing enhancement.

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Reviews mention Collaborative
Overall, client feedback highlights a strong sentiment of collaboration with Purple Sales. Clients appreciate their proactive communication and flexibility, noting that the team operates as an extension of their own organization. One client remarked on their impressive sales approach, emphasizing how Purple Sales understood the sales cycle, which enhanced their partnership. While clients value the collaboration, they also suggested that more proactive strategic recommendations could further strengthen the relationship.

SEO, Rebranding, Web Dev & Sales for Data Abstraction Co

5.0 Apr 21, 2026

The Purple Sales Team is highly responsive and deliver effective work in a timely manner. They provide actionable project advise and excellent collaboration.
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5 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback for Purple Sales highlights their effective lead generation and sales support capabilities. Clients noted improvements in conversion rates and response times, with one remarking on their impressive adaptability and quick turnaround. Communication was consistently praised, with timely project delivery and actionable insights provided. However, some clients suggested a need for more proactive strategic recommendations and adjustments in outreach strategies, indicating a desire for enhanced collaboration.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Overall, Purple Sales is regarded as a cost-effective partner, delivering good value for money. Clients highlighted their competitive pricing and exceptional service, with one stating, 'pricing fit our budget' and another praising their 'good value for cost.' Many reviews noted that the investment resulted in measurable outcomes, such as increased lead generation and improved conversion rates, underscoring the positive sentiment around their pricing and overall value.
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Clients in Ontario praise Purple Sales for their expertise in lead generation, sales pipeline development, and strategic outreach across diverse industries. They value the company's professionalism, timely delivery, and ability to adapt strategies, resulting in increased meetings, conversions, and revenue growth.
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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Brampton, Canada

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.

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Reviews mention Efficient
Clients consistently commend TechSpeed LLC for their efficiency and timely delivery of services. One client noted their ability to deliver a comprehensive research report in record time, highlighting the company's fast and effective workflow. Another client praised TechSpeed for completing a complex data entry project for nearly 5,000 records with little to no errors within strict deadlines. Overall, the sentiment regarding TechSpeed's efficiency is overwhelmingly positive, with no reported areas for improvement.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Brampton, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Brampton, Canada

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Toronto, Canada

1880 O'Connor Drive
Toronto, Canada M4A 1W9
201 - 250

888-257-9892

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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3 services

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a premier service provider offering comprehensive virtual assistant solutions, such as handling customer inquiries, managing schedules, and supporting administrative tasks. Reviews reflect a 100% positive feedback rate, highlighting their professionalism, reliability, and efficiency. Clients commend their ability to improve organizational efficiency and enhance customer communication, with over 75% noting significant improvements in operational workflows and response times.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes.
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.

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Industry Experience

Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise Task Virtual for their expertise in SEO and digital marketing, achieving increased website visibility and organic leads through tailored strategies and effective project management.
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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Mississauga, Canada

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Mississauga, Canada

600 Matheson Blvd West, Mississauga, ON, L5R 4C1, Canada
Mississauga, Canada L5R 4B8
21 - 30

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Featured

What are Featured Providers?

Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Brampton, Canada

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Great team
The client feedback highlights a strong sentiment towards the team's capabilities, noting their 'highly qualified staff' and 'responsible' nature. A significant improvement in call reception and complaint handling has been reported, leading to monthly savings of $10,000 to $17,000. The company's strengths are emphasized, although there is a minor concern regarding occasional dropped calls. Overall, the client expresses satisfaction with the team's performance and efficiency.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

They are very responsible and have a highly qualified staff. The service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.
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Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is a digital marketing agency specializing in paid ad marketing, social media, and online marketing strategies. The company has received predominantly positive reviews, with approximately 90% of clients highlighting their professionalism, effective communication, and strong project management. However, about 10% mentioned a need for improved reporting structures. Overall, Clever Digital Marketing is praised for delivering strong ROI and tailored marketing strategies.

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Reviews mention Communicative
Clever Digital Marketing has received positive feedback regarding their communication skills. Clients highlighted their organized and efficient communication methods, including regular updates via WhatsApp and Zoom calls. One client noted, "Their attention to customer service and communication with our customers is great," while another emphasized that Clever Digital Marketing operates as low-maintenance partners who understand project dynamics well. Overall, clients appreciate the team's responsiveness and clarity, although there is a suggestion for improved reporting structures.

Paid Ad Marketing Campaigns for SMM & Creative Design Agency

5.0 Jun 22, 2022

I'd give Clever Digital Marketing's project management a 9 out of 10. We collaborate with Clever Digital Marketing and our customers through Slack and email; we also communicate very efficiently through daily WhatsApp messages. We also have a lot of Zoom and phone calls. Nicole has taken part in our onboarding calls, which has made for very effective transitions. Their attention to customer service and communication with our customers is great. It's clear that they have the right systems and protocols in place to ensure we have a great experience with them. Their team is excellent at communicating with us and very organized.
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Marketing & Web Optimization for Retail Products Co.

5.0 May 17, 2022

We run retail promotions all year round that run for different lengths of time, and Clever understands and manages the whole process. At this point, they can run this program without as, working on their own. They’re very low-maintenance partners and strong communicators. We communicate over WhatsApp and use both Microsoft Teams and Google. The industry has faced a number of new challenges with Apple’s introduction of iOS 15, so I would like to see better communication as they learn to navigate that operating system.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Toronto-based clients praise Clever Digital Marketing for their expertise in paid social and search advertising, delivering measurable ROI and increased site traffic across diverse campaigns. They emphasize the team's organized approach and strong communication, highlighting results-driven strategies and excellent project management.
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Code Creators

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% Custom Software Development +10 services

10% Document Digitization & Management

10% Mobile App Development

10% Web Design

10% Web Development

5% AI Consulting

5% Business Consulting

5% CRM Consulting and SI

5% E-Commerce Development

5% Generative AI

5% IoT Development

Code Creators is a custom website development company specializing in WordPress solutions. They are highly regarded for their professionalism, speed, and commitment to timelines, with 100% positive feedback on their project delivery. Notably, clients appreciate their effective use of agile methodologies and project management tools.

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Industry Experience

Code Creators has received positive feedback primarily from the Information Technology sector, focusing on custom WordPress development. Clients commend their professionalism, speed, and commitment to timelines, particularly in e-commerce solutions. Their expertise in agile project management is highlighted as a strength. However, some reviews noted areas for improvement, such as enhancing cart functionality and payment integrations. Overall, they appear well-suited for technology-driven projects, particularly within the e-commerce domain.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Code Creators' pricing relative to the quality of their services, often highlighting their speed, professionalism, and commitment to project timelines. One client noted that the overall experience was 'great' and emphasized the value derived from the team's expertise in custom WordPress development. However, there was a mention of a missed opportunity regarding cart functionality and multi-payment gateway integration, suggesting room for improvement in delivering comprehensive solutions.
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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Rezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices.

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Reviews mention Helpful
The feedback regarding AnswerForce is overwhelmingly positive, highlighting their exceptional customer focus and effective solutions. Clients commend the simplicity of the setup process and the proactive support from consultants, which significantly improved staff efficiency by approximately 10%. One client noted, 'Everyone we have encountered at AnswerForce is incredibly customer focused,' emphasizing the value delivered through their service. Overall, clients express high satisfaction, with no areas identified for improvement.

Answering Services for IT Services Firm

5.0 Nov 16, 2020

Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
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Industry Experience

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Business services Retail Utilities IT Services

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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Reviewers in Toronto commend 24H Virtual for their reliable, organized, and results-driven approach to virtual reception and call support. They appreciate the company's proactive communication, customization, and the positive influence on their business operations and client interactions.
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Corpshore Solutions

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

21% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +5 services

14% Customer Service Outsourcing

10% Financial Consulting

10% Market Research

5% BI & Big Data Consulting & SI

5% Logistics & Supply Chain Consulting

We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a distinguished B2B sales and lead generation firm. Consistently praised for their professionalism, responsiveness, and effectiveness in boosting lead pipelines, 100% of reviews highlight their exceptional project management and communication skills. Clients commend their ability to seamlessly integrate with internal systems, driving significant improvements in lead qualification and conversion rates, with no notable areas for improvement mentioned.

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Reviews mention Exceeds expectations
Clients consistently report that The Sales Factory exceeds expectations in delivering results and project management. One client noted significant improvements in prospect appointments, open rates, and booth attendance, highlighting a true partnership with effective communication and strategic adjustments. Another client praised the impressive onboarding experience and rapid response times, emphasizing the team's ability to ramp up quickly and support their needs. Overall, feedback reflects a high level of satisfaction and successful outcomes, reinforcing The Sales Factory's reputation as a reliable partner.

Sales Outsourcing for Compliance Form Company

5.0 Feb 6, 2024

Results always exceeded expectations and we met weekly to review results, strategize and make changes where necessary. It's a true partnership. Paul and his team aren't afraid to ask for or provide feedback, make course corrections and be as aggressive as their partner would like.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory has received positive feedback regarding their cost-effectiveness and value for money. Clients frequently highlighted their pricing fitting within budgets and providing good value for the services rendered. For instance, one client noted 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall, clients expressed satisfaction with the return on investment achieved through their engagements, often citing significant increases in lead generation and sales opportunities.
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More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Israel (1)

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Veta Virtual

5.0 62 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

34% Recruitment Process Outsourcing

33% AI Development

33% Customer Service Outsourcing

Veta Virtual is a company specializing in virtual receptionist services, offering reliable call handling and event hosting support. Reviews highlight their professionalism, responsiveness, and attention to detail, with 100% of reviewers praising their service delivery and impact on business efficiency. Clients appreciate their relationship-driven approach and the seamless integration into existing operations, with no significant areas for improvement noted.

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Reviews mention Customized support
Clients have consistently praised Veta Virtual for their customized support, highlighting their personalized attention and tailored solutions. One client noted, 'Veta Virtual provides more company-specific customization compared to their competitors,' while another remarked on the 'kind, caring, and devoted individual attention' they received. Overall, the sentiment reflects a strong appreciation for Veta Virtual's ability to adapt their services to meet specific client needs, leading to enhanced communication and operational efficiency.

Call Center & Sales Services for Mortgage Brokerage Firm

5.0 Feb 29, 2024

They are on-time and professional. They were able to provide custom solutions based on our business model. They have a well-established system and are able to adapt to change requests on short notice.
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Call Center Services for Housing Agency

5.0 Jun 8, 2022

They were able to fix things quickly and always find new ways on how to improve their service. They were also able to customize the script/instruction to give a more personalized experience for our callers.
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Virtual Receptionist Services for Law Firm

5.0 May 10, 2022

They are able to fix things quickly, and they always find new ways to improve their service. They were also able to customize the script/instruction to give a more personalized experience for my callers.
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Inbound Call Management for Home Care Company

4.5 Mar 7, 2022

Veta Virtual provides more company-specific customization compared to their competitors. Give Veta Virtual as much relevant information about your business as possible so that they can have the details necessary to be successful.
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Virtual Receptionist for Law Firm

5.0 Feb 8, 2022

If any changes are requested from our side, the change is usually implemented within an hour. Veta Virtual Receptionist's enthusiasm in tailoring to meet our company's requirements and demands are impressive.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for Veta Virtual reflect a strong overall sentiment of satisfaction among clients. Notably, one client praised their professionalism and comprehensive support in hosting a virtual event, stating that Veta Virtual's proactive questioning significantly enhanced the event's quality. Another client highlighted the seamless communication and effective call handling, resulting in minimal missed calls and improved client interactions. Overall, clients appreciated Veta Virtual's reliability, responsiveness, and commitment to delivering high-quality service without any notable areas for improvement.
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Industry Experience

Veta Virtual demonstrates significant expertise across multiple industries, particularly in legal, financial services, and real estate. Legal clients commend their professionalism and responsiveness, leading to improved client retention and service quality. In financial services, they effectively manage call handling, enhancing operational efficiency during peak tax seasons. Real estate clients value their event management skills, noting positive audience feedback. Overall, Veta Virtual is well-regarded for personalized service, effective communication, and adaptability, making them a strong fit for businesses in these sectors.
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Other industries Financial services Software Consulting Other Industry Government Construction Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Real estate Legal

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United States (30) Canada (25)

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VirtualAssistants.ca

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Sales Outsourcing

10% HR Outsourcing

Get a full-time employee for only CAD $1,099 per month. If you are looking for a superstar marketing, sales, finance, or support hire we have you covered. Use your dedicated virtual assistant to
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Mississauga, Canada

E300 6860 Century Ave
Mississauga, Canada L5N 2V8
76 - 100

1 905 819 8939

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ALTA E-SOLUTIONS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

100% Document Digitization & Management

ALTA E-SOLUTIONS is a Document Digitization & Management company founded in 2012. The team specializes in Document Digitization & Management and is based in Mississauga, Canada.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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BluePay

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Oakville, Canada

Services provided

100% Back Office Outsourcing

Founded in 2003, BluePay is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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Quantum Lifecycle Partners

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

100% Document Digitization & Management

Quantum Lifecycle Partners, a midsize Document Digitization & Management company, is in Toronto, Canada and Cartago, Costa Rica. Their services include Document Digitization & Management.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Toronto, Canada

200 – 150 King St. W.
Toronto, Canada M5H 1J9
76 - 100

+1 (833) 665-1533

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Escrap Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

50% Document Digitization & Management

50% IT Managed Services

IT managed services and Document Digitization & Management company Escrap Canada Inc. Specializes in IT managed services and Document Digitization & Management. They were launched in 1995.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

30% Commercial Brokerage Services

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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TheNotaryGuy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brampton, Canada

Services provided

50% Document Digitization & Management

50% Litigation Support Services

TheNotaryGuy, a Document Digitization & Management and Litigation Support Services company, was founded in 2017. They specializes in Document Digitization & Management and Litigation Support
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Brampton, Canada

17 Ray Lawson Boulevard
Brampton, Canada L6Y 5L7
16 - 20

647-877-4097

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Process Server Toronto

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

Process Server Toronto is a Back Office Outsourcing company. The team is located in Toronto, Canada, and their services include Back Office Outsourcing.
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Ricoh Canada Inc

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mississauga, Canada

Services provided

20% Back Office Outsourcing

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Headquartered in Mississauga, Canada, Ricoh Canada Inc is an IT strategy consulting company. Established in 1962, the team specializes in IT strategy consulting and cloud consulting & SI.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Reasonable pricing
Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients praise ZRAFTED for their expertise in website design, SEO, and digital marketing, highlighting successful project management and timely delivery. They emphasize the company's fast communication, value, and friendly support, which led to increased customer engagement and rental inquiries.
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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Oakville, Canada

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Easy to work with
Clients consistently praised Swivelt for being easy to work with, highlighting the friendly and communicative nature of their project managers. One review noted the project manager's ability to understand requirements effectively, contributing to a smooth workflow. Overall, the sentiment regarding their ease of collaboration is overwhelmingly positive, with clients expressing satisfaction with the team's responsiveness and professionalism throughout the project.

B2B Marketing for IT Software

5.0 Oct 28, 2020

The project manager assigned to us was very friendly and easy to communicate with and understand all the requirements. Over 20 Years of experience, Quality of the work, and very friendly people.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.
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Indonesia (1) Malaysia (1)

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Oakville, Canada

1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E3
10 - 15

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PlatXP Creative

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Vaughan, Canada

Services provided

40% Sales Outsourcing

25% Direct Marketing

20% AI Consulting +1 service

15% Marketing Strategy

PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.
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Tech Sales Funnel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Canada

Services provided

60% Sales Outsourcing

30% Email Marketing

10% CRM Consulting and SI

Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.
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Verus Consulting Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

30% Back Office Outsourcing

20% HR Consulting

20% Staffing +3 services

15% Recruiting

10% HR Outsourcing

5% PEO/Employee Leasing

Verus Consulting Inc is a Back Office Outsourcing company. They are based in Mississauga, Canada, and their services include Back Office Outsourcing and Staffing.
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GeeksForLess

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Customer Service Outsourcing

15% Cybersecurity

10% Custom Software Development +9 services

10% Web Design

10% Web Development

5% AI Development

5% Application Testing

5% IT Managed Services

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Sales Outsourcing

GeeksForLess is a small Toronto, Canada-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Cybersecurity.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Symcor

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Mississauga, Canada

Services provided

50% IT Managed Services

25% Back Office Outsourcing

25% Digital Strategy

Established in 1996, Symcor is an IT managed services company. The team offers IT managed services and Back Office Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Toronto emphasize Seologist’s expertise in SEO and website optimization, noting significant improvements in search visibility and brand presence. Clients commend their responsiveness, transparency, and success in generating organic traffic and leads quickly.
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Business-Hub

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

40% IT Staff Augmentation

30% HR Consulting

20% Sales Outsourcing +1 service

10% Call Center Services

Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.
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SoftwareXprts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brampton, Canada

Services provided

10% API Development

10% Call Center Services

10% Custom Software Development +8 services

10% E-Commerce Development

10% Mobile App Development

10% Robotics Process Automation

10% Sales Outsourcing

10% Web Design

10% Web Development

5% Digital Strategy

5% Search Engine Optimization

Launched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.
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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +1 service

20% IT Strategy Consulting

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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Absolute Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Document Digitization & Management

Absolute Data Destruction, a Document Digitization & Management company, was launched in 2008. They focuses on Document Digitization & Management.
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Valu Shred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mississauga, Canada

Services provided

100% Document Digitization & Management

Document Digitization & Management company Valu Shred was launched in 1998. Based in Mississauga, Canada, the team offers Document Digitization & Management.
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TechReset

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mississauga, Canada

Services provided

100% Document Digitization & Management

Document Digitization & Management company TechReset was launched in 2004. The agency provides Document Digitization & Management.
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PSP Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vaughan, Canada

Services provided

100% Back Office Outsourcing

PSP Services, Inc. Is a small Vaughan, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Think Direct Consulting

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Brampton, Canada

Services provided

30% Fractional CFO Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

20% Business Consulting

Fractional CFO Services company Think Direct Consulting was launched in 2015. The company provides Fractional CFO Services and Back Office Outsourcing, and is small.
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