Top BPO Companies in Vaughan

Ratings Updated: December 4, 2025

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Vaughan, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Purple Sales

4.7 19 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a versatile sales and marketing firm specializing in lead generation, appointment setting, and branding services. They are consistently praised for their responsiveness, strategic insight, and ability to understand complex sales cycles, with 100% of reviewers highlighting their customer-focused approach and effectiveness in project management. Clients appreciate their ability to exceed expectations, reporting significant improvements in lead generation and sales outcomes.

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Reviews mention Efficient
Overall, clients have expressed a highly positive sentiment regarding the efficiency of Purple Sales. One client highlighted their 'extremely responsive and efficient' service, noting rapid campaign setups and timely reporting. Another emphasized the team's ability to distill complex messages into clear communications, describing them as 'very efficient.' Additionally, a regional director praised the efficiency of their Sales Development Representative, who effectively captured technical details. While minor delays were mentioned, the general consensus is that Purple Sales excels in delivering swift and effective solutions.

Sales Outsourcing for Telecommunications Provider

5.0 Apr 26, 2024

Purple Sales demonstrated a structured project management approach, setting clear milestones and deadlines that were consistently met. They delivered key items, such as lead generation reports and meeting scheduling, on time, which contributed to the smooth progress of our project. In terms of responsiveness, they were proactive in addressing our needs and requests, promptly addressing any issues and adapting their strategies based on our feedback. Their effective communication and collaboration with our internal team ensured that project objectives were met efficiently.
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Business Development for Mobile App Developer

5.0 Jul 21, 2021

Purple Sales was extremely responsive and efficient. They would build an entire campaign in a few days and deliver reports and improvements as needed. Great reactivity and adaptation to our needs.
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Web Dev & Email Campaigns for R&D Management Company

4.0 Dec 3, 2020

I asked them to work with us because I had difficulties in simplifying and figuring out messages. They helped me a lot with that. They can make simple messages from what I tell them, which is always complex. Their team is very efficient.
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Lead Generation for Industrial Cleaning Company

4.5 Nov 12, 2025

The efficiency of their SDR Amanda and the way she could capture the technicality of our industrial activities. Their capabilities in sourcing clients and contacts with their AI tool.
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Industry Experience

Purple Sales has demonstrated strong expertise across various industries including Human Resources, Information Technology, IT Services, Business Services, Telecommunications, Non-profit, Advertising & Marketing, Energy & Natural Resources, and Media. Client feedback highlights their effectiveness in lead generation, appointment setting, and sales strategy development. Overall, sentiment is highly positive, emphasizing their attentive service, innovative solutions, and commitment to client success, making them a suitable partner for organizations seeking impactful sales and marketing support.
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Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Software Advertising & marketing Media Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
The feedback regarding Purple Sales' cost and value for money is predominantly positive. Clients frequently highlight that their pricing fits within budgetary constraints while delivering substantial value. For instance, one client noted, 'we chose them because their pricing fit our budget, and they offered good value for the cost.' Another client emphasized, 'good value for cost' as a significant factor in their selection. Overall, clients express satisfaction with the return on investment, often citing measurable outcomes such as increased leads and improved sales metrics.
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Toronto, Canada

1655 Dupont Street, Suite #101
Toronto, Canada M6P 3T1
16 - 20

+1 888 688 3526

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Top Virtual Assistant

5.0 58 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

5% AI Agents

5% Call Center Services +14 services

5% Content Marketing

5% Content Moderation Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Ecommerce Marketing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Logistics & Supply Chain Consulting

5% Marketing Strategy

5% Other Digital Marketing

5% SMS Marketing

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

Top Virtual Assistant is a versatile service provider offering administrative, call center, and customer support solutions across various sectors. Reviews highlight their professionalism, effective project management, and ability to integrate seamlessly with clients' operations. Approximately 90% of feedback praises their responsiveness and organizational skills, while around 20% suggest improvements in reporting and analytics. Their value for cost and alignment with company values are consistently noted positives.

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14 of 14 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent feedback highlights Top Virtual Assistant's professionalism, responsiveness, and ability to integrate seamlessly into clients' operations. Clients praised their effective management of customer support and sales tasks, resulting in improved response times and increased lead generation. Notably, one client noted a 20-30% rise in sales due to their efforts. While many reviews commend their performance, several clients suggested enhancing reporting and analytics for deeper insights. Overall, sentiment is overwhelmingly positive, indicating strong alignment with client needs.
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Industry Experience

Top Virtual Assistant has demonstrated expertise across various industries, including Business Services, Supply Chain, Home Services, Financial Services, Software, Advertising & Marketing, Insurance, IT Services, Real Estate, Retail, and Non-Profit. Clients consistently praise their professionalism, responsiveness, and ability to streamline operations, leading to improved customer satisfaction and sales growth. Overall sentiment is highly positive, especially in sectors like Real Estate, where they significantly boosted sales. Potential clients may find them particularly well-suited for service-oriented sectors requiring efficient customer engagement and support.
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IT Services Real estate Retail Non-profit Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance

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Average Project Cost Breakdown

$10,000 to $49,000 (8) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Top Virtual Assistant for their competitive pricing and overall value, noting that their services fit within budget constraints while delivering high-quality results. One client highlighted the 'good value for cost,' while another indicated they saved over 50% in overhead costs compared to in-house hiring. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, contributing to enhanced operational efficiency and customer satisfaction.
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United States (11) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Martal Group

4.8 102 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

Martal Group is a lead generation and sales outsourcing company known for its effective multi-channel outreach strategies and ability to integrate with client teams as an extension rather than just a vendor. Approximately 88% of reviews highlight their professionalism, responsiveness, and valuable insights into lead generation. While generally positive, with 89% praising their results, some reviews noted areas for improvement in transparency and empathy for customer concerns.

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Reviews mention Well-organized projects
Clients consistently praised Martal Group for their well-organized project management and proactive communication. For instance, one client noted their 'clear onboarding process' and 'regular updates,' highlighting the team's responsiveness to inquiries and adjustments. Another client emphasized the 'consistent and organized weekly meetings,' which facilitated effective collaboration. Overall, the sentiment reflects a strong appreciation for Martal's structured approach, contributing to successful project outcomes and client satisfaction.

Outreach Marketing & Appointment Setting for Water Tech Firm

5.0 Jan 29, 2024

They were well-organized and quick to get started. Executed well, but unfortunately, did not book enough meetings.
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Outbound Appointment Setting for Marketing Company

4.0 Dec 13, 2022

Weekly google sheet review, WhatsApp and email communication. We're impressed with how consistent and organized the weekly meetings are.
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Prospecting Leads for Printing Equipment Manufacturer

5.0 Jun 22, 2021

We communicate with them through phone calls, emails, and weekly web meetings. During those meetings, we go over any leads or issues as well as items that I might want them to follow up on. They’re a very organized company with good communication skills.
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Retail Lead Generation for Customer Insights Firm

5.0 Sep 22, 2019

Communication is heavily emphasized between our team and Martal. Martal provides weekly updates to us via sync meetings with Vito and our VP SALES. Overall, Martal’s workflow is effective and organized and requires little-to-no tweaking from us.
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Email Marketing & Sales Outsourcing for HR Company

5.0 Aug 29, 2025

Martal’s team is organized, communicative, and proactive throughout the engagement. They provided a clear onboarding process, set expectations early, and delivered regular updates. Any time we had questions, needed adjustments, or wanted to test new messaging, they were quick to respond and took action without delay.
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Average Project Cost Breakdown

$10,000 to $49,000 (57) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Martal Group for delivering good value for money, with many noting that their pricing aligns well with project budgets. Feedback highlights specific instances where clients achieved significant lead generation and sales results, such as generating numerous qualified leads within weeks. However, some clients expressed concerns over lead quality initially, indicating room for improvement. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Martal's services, particularly in delivering measurable outcomes.
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United States (48) Canada (19) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)
Oakville, Canada

2275 Upper Middle Rd E
Oakville, Canada L6H 0C3
16 - 20

18885577769

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ContactPoint 360

4.7 3 reviews
Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cairo, Egypt

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company specializing in CX, BPO, and digital transformation services. Reviews indicate a 100% positive feedback rate, highlighting their professionalism, attention to detail, and capability to improve customer satisfaction scores and response times. Clients consistently praise their adaptability and efficient project management.

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Reviews mention Open to feedback
The feedback regarding ContactPoint 360 highlights their openness to client input and adaptability. One client noted their project management team was 'always open to feedback and quick to implement changes,' reflecting a positive sentiment towards their responsiveness. Additionally, the leadership's supportive nature contributed to a smooth collaboration, though a suggestion for more frequent performance reviews was made, indicating a minor area for improvement. Overall, clients appreciate their commitment to customer success and effective communication.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Industry Experience

ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
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Advertising & marketing

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Armenia (1) Canada (1)

Toronto, Canada

1880 O'Connor Drive
Toronto, Canada M4A 1W9
201 - 250

888-257-9892

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LAT Multilingual Translation and Marketing

4.9 9 reviews
Verified

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Translation

10% Back Office Outsourcing

5% Digital Strategy +1 service

5% Social Media Marketing

LAT Multilingual Translation and Marketing is a translation and marketing company providing high-quality translation services for various industries. Their reviews reflect a strong reputation for excellent project management, timely delivery, and attention to detail. 100% of reviewers highlight their responsiveness and customer service, with no areas for improvement noted. Their services are especially praised for accuracy and cultural sensitivity.

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Reviews mention Timely
The overall sentiment regarding LAT Multilingual Translation & Marketing's timeliness is highly positive. Clients consistently highlight the company's promptness and reliability in delivering projects. For instance, one client noted, "The team was courteous, quick, and on time," while another emphasized, "They completed multiple translation projects... quicker than anticipated." Overall, clients appreciate not having to follow up on deadlines, reinforcing LAT's reputation for timely project management.

Ad Magazine Translation for Branding Services Company

5.0 Oct 18, 2023

The team was courteous, quick, and on time. They consistently delivered on schedule, ensuring that our needs were met promptly. Their responsiveness to our inquiries was also commendable.
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Translation for Regional Tourism Association

4.5 Oct 11, 2023

They translated the documents quickly and efficiently. The team was able to meet our deadlines consistently, which was crucial for our project timeline. Their timely delivery made the process seamless.
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Document Translation Company for Theatre Company

4.5 Oct 5, 2023

Prompt receiving of translation was notable. Their translation work was delivered on time and well-received. The speed of their service was impressive and met our expectations.
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Translation Services for Supply Goods Manufacturer

5.0 Sep 19, 2022

Each project has come back quicker than anticipated and accurate. This is not a company we have to 'keep after' or worry something is not going to be returned by deadline. Their ability to prioritize assignments efficiently is greatly appreciated.
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Industry Experience

LAT Multilingual Translation and Marketing has received positive feedback across various industries, including Design, Advertising & Marketing, Hospitality, Arts, Nonprofit, Manufacturing, and Consulting. Clients highlight their strengths in translation quality, attention to detail, and responsive project management. The overall sentiment is particularly strong in the Advertising & Marketing sector due to their effective communication and understanding of cultural nuances. Potential clients in these industries can expect reliable service and high-quality outcomes.
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Design Advertising & marketing Hospitality & leisure Nonprofit Arts, entertainment & music Manufacturing Consulting

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Canada (7) United States (2)

Toronto, Canada

3500-2 Bloor Street East
Toronto, Canada M4W 1A8
2 - 5

866-936-3833

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Task Virtual

4.9 53 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile virtual assistance and outsourcing company, offering services ranging from SEO strategies and customer support to back-office management and course development. Reviewers consistently highlight Task Virtual's value for cost, alignment with client values, and effective project management, with over 90% expressing satisfaction with communication and task execution. Their adaptability and industry-specific knowledge are frequently praised, though minor areas for improvement are noted.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies tailored to the financial services sector. Clients noted significant improvements in website visibility and organic leads, attributing these successes to Task Virtual's thorough project management and timely communication. One client specifically highlighted their expertise in the industry and the seamless collaboration that exceeded expectations, indicating overall satisfaction with the services provided.
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Industry Experience

Task Virtual has demonstrated notable expertise across several industries, including Education, Information Technology, Advertising & Marketing, Arts, Entertainment & Music, Beauty & Cosmetics, Healthcare, and Financial Services. Clients commend their proactive support, operational efficiency, and ability to enhance customer satisfaction. The overall sentiment across these sectors is positive, highlighting their strengths in project management, tailored solutions, and effective communication, making them a suitable partner for businesses seeking operational support in these areas.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Task Virtual for their exceptional value for money and competitive pricing. For instance, one CEO noted they chose Task Virtual due to their 'good value for cost,' while another highlighted that their pricing fit their budget. Overall, feedback indicates a strong sentiment of satisfaction regarding cost-effectiveness, with many clients reporting significant savings and improved operational efficiency, making them a recommended partner for various business needs.
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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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WorkStaff360

5.0 21 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Staffing

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

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Toronto, Canada

King Street West
Toronto, Canada M5X 1E3
10 - 15

+1 888 973 0360

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Markham, Canada

95 Apple Creek Blvd.
Markham, Canada L3R 1C7
151 - 200

4162146363

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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.

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Industry Experience

AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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Reviews mention Professional
Clients consistently commend 24H Virtual for their professionalism and effective communication. One client noted the 'smooth as silk' workflow and praised the team's 'intelligent communication.' Another highlighted their 'professionalism' in handling phone inquiries, while a third appreciated the 'flexibility' and 'training' of the staff. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire for long-term collaboration.

Call Center Support for Financial Services Company

5.0 Apr 6, 2021

Their professionalism answering the phone was most impressive.
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After Hours Call Center Support for Logistics & Supply Chain

5.0 Mar 2, 2021

The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Toronto, Canada

1801 - 1 Yonge Street
Toronto, Canada M5E 1W7
50 - 75

18008252587

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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

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Reviews mention Transparent
The feedback regarding The Sales Factory highlights a strong sentiment of transparency. A client noted their 'transparency and consistent hard work' as particularly impressive. Additionally, the company's commitment to timely delivery and responsiveness to client needs further reinforces this perception. Overall, the sentiment reflects a positive experience, emphasizing reliability and clear communication throughout the project.

Lead Generation for Technology Company

5.0 Aug 14, 2024

The Sales Factory's transparency and consistent hard work have been impressive.
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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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Toronto, Canada

20 Camden Street
Toronto, Canada M5V 1V1
21 - 30

6479555772

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Veta Virtual

4.9 58 reviews

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Veta Virtual is a virtual receptionist company primarily serving legal firms by managing call handling, appointment scheduling, and client communication. The feedback from clients is overwhelmingly positive, with 100% noting their responsiveness and professionalism. Clients appreciate Veta Virtual’s ability to integrate seamlessly into their operations, enhancing both client service and operational efficiency.

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Reviews mention Puts the customer first
The feedback highlights Veta Virtual's commitment to customer satisfaction, with clients noting their 'very personal service' and the willingness of staff, particularly Andy, to 'go above and beyond' to meet needs. The legal services company praised the service for being as promised and expressed complete satisfaction, indicating that Veta Virtual effectively prioritizes client needs and delivers a professional first impression.

Call Answering & Message Forwarding for Legal Services Firm

5.0 Mar 1, 2024

Contact Andy goes above and beyond to ensure customer satisfaction. The service provided was as promised. I was entirely satisfied with the quality of service.
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Industry Experience

Veta Virtual has demonstrated significant expertise in the Legal and Consulting industries, particularly in call management and customer service. Clients across various law firms praised their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows, leading to improved client communication and appointment scheduling. In Consulting, they have proven effective in coordinating client meetings and enhancing operational efficiency. Overall, the sentiment is overwhelmingly positive, suggesting Veta Virtual is an excellent fit for organizations in Legal, Consulting, Financial Services, and other client-service-oriented sectors.
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Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal

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Average Project Cost Breakdown

Less than $10,000 (28) $10,000 to $49,000 (10) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Veta Virtual's affordability and value for money, noting that their pricing fits budgets while delivering great service. For instance, one client praised Veta for providing 'good value for cost,' while another emphasized the 'fantastic quality of service' compared to competitors. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, contributing to improved operational efficiency and client engagement without the need for in-house staff.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Toronto, Canada

250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2

+1 (604) 210 8100

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention High-quality work
Clients consistently praise VoiceLogic for delivering high-quality work, highlighting their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, saving between $10,000 and $17,000 monthly. Another emphasized the company's effectiveness in handling outbound sales calls and generating new business. Overall, the sentiment reflects strong satisfaction with VoiceLogic's services, despite minor areas for improvement, such as customer support and call drop rates.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

Toronto, Canada

334 Munster Ave.
Toronto, Canada M8Z 3C5
41 - 49

1.866.611.7667

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Toronto, Canada

200 – 150 King St. W.
Toronto, Canada M5H 1J9
76 - 100

+1 (833) 665-1533

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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Unique expertise
Clever Digital Marketing is recognized for its unique expertise in tailoring marketing strategies to meet specific client needs. A CEO of a retail business praised their professionalism and effective results, highlighting their ability to create and execute campaigns that align with industry requirements. The client's feedback emphasizes a successful collaboration and the capacity for real-time adjustments to marketing strategies, reflecting a strong sentiment towards Clever Digital Marketing's specialized knowledge.

Digital Marketing for Retail Company

5.0 May 6, 2022

We like their ability to create and execute a campaign based on our specific individual and industry needs. This demonstrates their unique expertise in tailoring marketing strategies to fit diverse requirements.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Vaughan, Canada

665 Millway Ave
Vaughan, Canada L4K 3T8
6 - 9

6472617983

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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Easy to work with
Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.

BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

Toronto, Canada

7 Grosvenor St
Toronto, Canada M7A 2G6
2 - 5

4374356425

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Toronto, Canada

1000 Finch Avenue West, Suite 222
Toronto, Canada M3J 3E5
10 - 15

866.811.7993

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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Vaughan, Canada

3300 Hwy 7 Suite 808
Vaughan, Canada L4K 4M3
101 - 150

905-669-1937

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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Vaughan, Canada

200-2501 Steeles Ave W
Vaughan, Canada L4J 1A1
50 - 75

1.416.650.7850

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Newmarket, Canada

16635 Yonge Street, Suite 26,
Newmarket, Canada L3X 1V6
751 - 1000

1 844-200-2467

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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Markham, Canada

3601 Highway 7 East, Suite 1108
Markham, Canada L3R 0M3
21 - 30

+14164790416

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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Mississauga, Canada

6285 Northam Drive
Mississauga, Canada L4V 1X5
151 - 200

1 905-366-0206

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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Toronto, Canada

300-180 Duncan Mill Road,
Toronto, Canada M3B 1Z6
201 - 250

1.800.900.4238

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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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Toronto, Canada

100 Consilium Place, Suite 601,
Toronto, Canada M1H 3E3
41 - 49

1.877.898.8996

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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Monochromatic Partners has been overwhelmingly positive. A CEO noted their structured and responsive project management, emphasizing timely deliverables and proactive adjustments to evolving needs. Clients appreciate their deep commitment to understanding business culture and goals, which fosters a partnership atmosphere rather than a vendor-client relationship. Overall, clients expressed high satisfaction, with one stating they would not hesitate to engage Monochromatic Partners again due to their solid execution and strategic value.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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REACH

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

35% Email Marketing

15% Marketing Strategy

10% AI Development +4 services

10% Custom Software Development

10% Low/No Code Development

10% Market Research

10% Sales Outsourcing

REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

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Industry Experience

REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.
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Software Financial services Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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United States (2) Canada (1)

Toronto, Canada

Queen St.
Toronto, Canada M1R1S9
2 - 5

6477458006

Toronto, Canada

Queen St.
Toronto, Canada M1R1S9
2 - 5

6477458006

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EmpireOne Contact Center

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Launched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
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Toronto, Canada

250 Consumers Road
Toronto, Canada M2J 4V6
31 - 40

800-233-0843

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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Toronto, Canada

1 Fountainhead Road
Toronto, Canada M3J 1K6
10 - 15

4372544370

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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Toronto, Canada

251 Attwell Drive,
Toronto, Canada M9W 7G2
151 - 200

416.503-1800

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MJR Capital Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Mississauga, Canada

Services provided

50% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing

MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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Mississauga, Canada

7033 Telford Way
Mississauga, Canada L5S 1V4
41 - 49

877.669.4935

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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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Toronto, Canada

390 Bay Street 18th Floor
Toronto, Canada M5H 2M8
151 - 200

416.366.8606

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Crawford & Company

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

100% Back Office Outsourcing

Launched in 1941, Crawford & Company, a large Back Office Outsourcing company, is located in Toronto, Canada. Their team provides Back Office Outsourcing.
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Toronto, Canada

55 University Avenue, Suite 400 P.O. Box 36
Toronto, Canada M5J 2H7
201 - 250

416.364.6341

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Affinity Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Affinity Global, a Customer Service Outsourcing and Sales Outsourcing company, was established in 1999. The large team offers Customer Service Outsourcing and Sales Outsourcing.
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Markham, Canada

1490 Denison St.
Markham, Canada L3R 5H1
76 - 100

+1.514.284.5533

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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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Toronto, Canada

789 Don Mills Rd
Toronto, Canada M3C 1T5
2 - 5

+1 647-300-1020

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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Toronto, Canada

1110 Finch Avenue West
Toronto, Canada M3J 2T2
6 - 9

1 647 560 9972

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Corpshore Solutions

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

21% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +5 services

14% Customer Service Outsourcing

10% Financial Consulting

10% Market Research

5% BI & Big Data Consulting & SI

5% Logistics & Supply Chain Consulting

We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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Toronto, Canada

2275 Lakeshore Boulevard West
Toronto, Canada M8V 3Y3
10 - 15

8665315727

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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Toronto, Canada

67 Robbins Avenue
Toronto, Canada M4L 1X1
76 - 100

18669202011

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Task Network

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

23% Back Office Outsourcing

20% Accounting

20% Call Center Services +3 services

17% Customer Service Outsourcing

10% IT Managed Services

10% Transcription

Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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Toronto, Canada

Toronto Eaton Centre 250 Yonge Street, Suite 2201
Toronto, Canada M5B 2L7
6 - 9

1.800.356.5520

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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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Richmond Hill, Canada

60 Granton Drive Suite 102,
Richmond Hill, Canada L4B 2N6
21 - 30

905.709.4606

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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Toronto, Canada

19 Hendon Avenue,
Toronto, Canada M2M 4G6
10 - 15

416.410.2222

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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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Toronto, Canada

305 Milner Ave #904
Toronto, Canada M1B 3V4
6 - 9

+1-437-781-4646

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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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Toronto, Canada

325 MILNER AVENUE SUITE 300
Toronto, Canada M1B 5N1
21 - 30

1.877.624.6247

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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Edmonton, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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Toronto, Canada

10 Canmotor Avenue
Toronto, Canada M8Z 4E5
76 - 100

+1.416.503.8888

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Quantum Lifecycle Partners

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

100% Document Digitization & Management

Quantum Lifecycle Partners, a midsize Document Digitization & Management company, is in Toronto, Canada and Cartago, Costa Rica. Their services include Document Digitization & Management.
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Toronto, Canada

700 Ormont Drive
Toronto, Canada M9L 2V4
101 - 150

416.995.4202

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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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Markham, Canada

675 Cochrane Drive West Tower - Suite 600
Markham, Canada L3R 0B8
50 - 75

+1.905.771.4001

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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

See all 1 projects

Toronto, Canada

567 Sheppard Ave E, North York, ON M2K 1G8
Toronto, Canada M2K 1G8
16 - 20

888-613-3313

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Flex Legal Network

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.
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Toronto, Canada

3080 Yonge Street
Toronto, Canada M4N 3N1
76 - 100

647-250-9292

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