Inspiring Change

Founded in 2004, Paradigm has consistently endeavored to provide its clients with cost effective mortgage operating solutions. As the first Business Process Outsourcing (BPO) Company dedicated to mortgages in Canada, Paradigm continues to evolve, exceeding lender expectations. Currently providing services for 17 mortgage brands and managing over $25 billion in residential mortgages across Canada, Paradigm has experienced rapid growth.

This growth is facilitated by our leading industry experts, who have extensive knowledge of the mortgage market, and who are passionate about improving the mortgage experience for our clients. Leading the market in innovation, Paradigm provides lenders with cutting-edge mortgage solutions. Pairing a service-oriented operations team with best in class technology, we pride ourselves on offering a standard of service that is second to none. 
 

 
$1,000+
 
< $25 / hr
 
50 - 249
 Founded
2005
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Toronto, Canada
headquarters
  • 390 Bay Street 18th Floor
    Toronto , ON M5H 2Y2
    Canada

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Voice Services
  • Non-Voice BPO/Back Office Services
Industry focus
  • Business services
  • Advertising & marketing
  • Financial services
Voice/Call Center Services
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