Top BPO Companies in Mississauga

Ratings Updated: November 14, 2026

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What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Mississauga, Canada

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Communicative
Overall, clients have expressed high satisfaction with TECHSPEED INC's communication. They consistently highlight the team's responsiveness, proactive updates, and ability to adapt to changing needs. One client noted their 'proactive communication and customer-first mindset,' while another emphasized their 'extremely transparent' communication style. Clients appreciated the timely responses to inquiries and the clarity in project management, contributing to a smooth collaboration. This level of effective communication has been cited as a key factor in the success of their projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Martal Group

4.8 111 reviews

Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Email Marketing

Martal Group is a lead generation and outbound sales company that excels in crafting targeted outreach strategies using channels like email, LinkedIn, and phone calls. Across reviews, 100% of clients praised their project management and lead quality, especially noting their focus on aligning outreach with clients' ideal customer profiles. Reviewers consistently commended Martal Group's ability to deliver qualified leads and meetings, contributing to increased brand awareness and sales success.

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Industry Experience

Martal Group has garnered positive feedback across various industries, including Information Technology, Business Services, Advertising & Marketing, and Supply Chain Management. They excel in lead generation and appointment setting, effectively targeting decision-makers through multi-channel outreach. Clients in the tech sector commend their understanding of complex products, while those in business services appreciate their strategic insights. Overall, Martal Group is viewed as a strong partner for organizations seeking to enhance their sales pipeline and market presence, especially in the B2B space.
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Software Energy & natural resources Retail Supply Chain, Logistics, and Transport Information technology Design Manufacturing Logistics & Supply Chain Automotive Utilities Engineering Environmental Services Financial services Other Industry Chemicals & Biotechnology Research Healthcare Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services Business services Advertising & marketing

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United States (55) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

Toronto-area clients praise Martal Group’s outbound lead generation, account-based marketing, and prospect research across sectors including healthcare, technology, government, and enterprise services. They cite qualified leads, booked meetings, referral networks, and vendor introductions, while valuing responsive communication and tailored campaigns.
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Purple Sales

4.7 26 reviews

Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a B2B lead generation and sales support company with expertise in managing sales pipelines, optimizing CRM systems, and developing sales strategies. Across their reviews, 100% of clients appreciated their timely delivery and effective communication. Notably, 70% highlighted their flexibility and collaborative approach, although some suggested more proactive strategic recommendations. Overall, Purple Sales consistently demonstrates a strong alignment with client values and needs, contributing to measurable business growth.

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Reviews mention Attentive
Purple Sales has received positive feedback for their attentive service, demonstrating genuine care for their clients' success. One client noted their 'impressive' attentiveness and organization, which helped keep projects on track. Another highlighted their clear communication and tailored workflows, stating they were 'very well organized and attentive.' Overall, clients appreciate the company's commitment to understanding their needs and delivering consistent results, with no significant areas for improvement identified.

Sales Outsourcing for Creative Agency

4.0 Oct 28, 2025

I was impressed by their attentive service, hard work, and genuine care about our success.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback regarding Purple Sales highlights their effectiveness in managing leads and optimizing sales processes, particularly through HubSpot. Clients noted significant improvements in lead conversion rates and reduced response times, complemented by timely communication and support. The collaborative approach and extensive knowledge of the Purple Sales team were particularly praised. However, clients suggested that more proactive strategic recommendations could enhance the partnership further, allowing for better-informed decision-making.
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Industry Experience

Purple Sales has demonstrated considerable expertise across diverse industries, including Education, Medical, Cybersecurity, Energy, Consumer Products, Telecommunications, and Non-profits. Clients frequently commend their effectiveness in lead generation, appointment booking, and CRM optimization, which have led to measurable increases in sales conversions and market awareness. Overall, feedback highlights their strong project management, responsiveness, and ability to adapt strategies based on client needs, making them a suitable partner for organizations seeking growth in these sectors.
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Medical Other industries Human Resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Telecommunications Energy & natural resources Software Education

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.9

Toronto clients praise Purple Sales for sales expertise spanning lead qualification, cold outreach, appointment setting, and HubSpot optimization. They report stronger pipeline conversions, faster follow-up, and more qualified meetings, while highlighting responsive communication, organized delivery, and a collaborative approach that adapts to client needs.
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Task Virtual

5.0 85 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

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Reviews mention Adaptable
Task Virtual has received positive feedback regarding its adaptability in various projects. Clients noted the team's ability to adjust to changing requirements and workflows. One client emphasized that Task Virtual was not just completing isolated tasks but was willing to learn and adapt their processes, enhancing collaboration. Another client highlighted their responsiveness to new instructions and the smooth integration into existing operations, allowing for a more efficient workflow. Overall, the sentiment reflects a strong appreciation for Task Virtual's flexibility and commitment to understanding client needs.

Web Dev, Market Research & Graphic Design for Cosmetics Company

5.0 Feb 19, 2025

I am most impressed with TaskVirtual's readiness. They have a team that is willing to jump in and help with any issue, big or small. Their communication is great, and they respond very quickly. I greatly appreciate this! They reply to my emails day in and day out, which is essential as I'm building my online business. This consistent communication makes a huge difference. I appreciate their willingness to adapt to my workflow. It feels like we're truly working together as a team, and I'm excited for what we can accomplish. I hope our partnership continues for a long time, and we can grow to be like a work family!
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Virtual Assistant Services for Fashion Platform

5.0 Aug 18, 2026

The biggest thing that stood out was adaptability. We weren't simply looking for someone to complete isolated administrative tasks. Our needs covered different areas, and those needs changed as the project progressed. Task Virtual was able to adapt to that environment. I also liked that the team was willing to learn our processes instead of expecting us to completely change the way we worked to accommodate them.
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Virtual Assistance Services for Fashion Retailer

5.0 Sep 8, 2026

We used email and Slack for regular communication, while Trello was used to organize tasks. The team was generally responsive when we needed something changed. For example, when we adjusted how certain order inquiries should be handled, the team adapted the workflow and incorporated the new instructions rather than continuing with the old process. Tasks were completed within the agreed timelines, and when something required clarification, the team raised it instead of making assumptions. That was particularly useful because customer-service issues can sometimes require judgment rather than simply following a checklist.
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Virtual Assistance Services for Fashion Retailer

5.0 Sep 8, 2026

What impressed me most was how quickly the Task Virtual team became comfortable with the practical details of our workflow. Retail customer service can involve many small situations that aren't always covered by a simple script. A customer may have an order question, need additional information, or require an issue to be passed to someone internally. The team showed good judgment about handling routine requests while knowing when something needed escalation. I also appreciated their professionalism. They didn't make the relationship feel like we had simply handed off a collection of administrative tasks. Over time, they became a useful extension of our operations team. Their flexibility was another strong point. As our needs changed, we could communicate those changes and have the team adapt accordingly.
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto clients praise Task Virtual’s tailored SEO expertise, including keyword research, on-page optimization, and link building that improved visibility, engagement, and organic leads for a financial services organization. They also cite reliable scheduling, clear communication, and niche-specific strategy.
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Top Virtual Assistant

5.0 75 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Content Writing Services

20% Search Engine Optimization +2 services

10% Call Center Services

10% Social Media Marketing

Top Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.

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Reviews mention Adaptable
Top Virtual Assistant has received positive feedback regarding its adaptability to client needs. Clients have noted the team's responsiveness to changing requirements, with specific instances highlighting their ability to adjust priorities and workflows seamlessly. For example, one client remarked on how quickly Top Virtual Assistant adapted to changes in task priorities, enhancing operational efficiency. Overall, the sentiment reflects a strong appreciation for their flexibility and willingness to accommodate client requests.

Call Center Services for Construction Management Software Co

5.0 Aug 18, 2025

Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively.
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Call Center Services for Construction Management Software Co

5.0 Aug 18, 2025

Their ability to stay available around the clock while maintaining a friendly and patient approach with our customers really stood out. We appreciate how quickly they adapt to our processes and how seamlessly they became an extension of our own team.
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Customer Support Services for Life Insurance Company

5.0 Aug 15, 2025

Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team.
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AI Agents for Appliance Repair Company

5.0 Dec 6, 2025

They were adaptable. Whenever we needed adjustments such as changing priority of tasks, reorganizing data flows, or adding new support processes, they efficiently accommodated our requirements.
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Administrative Support for Construction Company

5.0 Dec 19, 2025

Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Top Virtual Assistant has received positive feedback for effectively managing customer support for a client in the film production software sector. Clients noted a significant reduction in call waiting times and a 24% increase in customer satisfaction scores within two months, highlighting the team's quick assimilation of industry-specific terminology. While the communication and project management were well-received, some clients suggested improvements in the organization of onboarding documentation.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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ContactPoint 360

4.8 6 reviews

Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Great project management
Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication.

Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Toronto, Canada

1880 O'Connor Drive
Toronto, Canada M4A 1W9
201 - 250

888-257-9892

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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

Reviewers in Toronto emphasize ContactPoint 360’s ability to build scalable support operations while maintaining service quality. Clients report smoother handling of peak volumes, KPI reporting, proactive project management, and quick adaptation to changing needs.
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Direct Objective Consulting

4.8 6 reviews

Premier Verified Clutch Guarantee

$1,000+

$150 - $199 / hr

2 - 9

Pickering, Canada

Services provided

15% Account-Based Marketing

14% Sales Outsourcing

13% Demand Generation Marketing +8 services

11% Search Engine Optimization

9% AI Agents

8% Conversion Optimization

8% Public Relations

7% Digital Strategy

5% BI & Big Data Consulting & SI

5% Business Consulting

5% Generative AI

Direct Objective Consulting specializes in strategic marketing and business consulting services. The company consistently receives positive feedback, with approximately 95% of reviewers praising their strategic depth, client-focused approach, and ability to deliver measurable outcomes efficiently. Clients highlight their expertise in market positioning, clear communication, and capability to transform complex challenges into actionable strategies.

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Reviews mention Efficient
The feedback regarding Direct Objective Consulting's efficiency is overwhelmingly positive. Clients commend their ability to quickly understand complex challenges and deliver actionable strategies. For instance, one client highlighted their 'exceptional ability to take a brief and fully immerse themselves in the business,' while another appreciated the 'very quick process' they implemented in their analysis. Overall, the sentiment reflects a strong emphasis on their timely project management and commitment to achieving measurable outcomes.

Market Research, Analyses, & Recommendations for IT Firm

4.5 Feb 9, 2021

The project took about five weeks to do, which is what I expected. They did a great job. We used email and Zoom meetings. It was efficient. Gil was available for calls when we needed to give him new information.
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Marketing Strategy Services for Nonprofit Organization

5.0 Jan 9, 2026

What truly sets Gil apart is his collaborative approach. He is a positive, “can do” partner who challenges thinking in a respectful, considered way and adds real value when pressure testing ideas. Direct Objective is highly client focused, accommodating, and efficient, with a strong bias toward outcomes rather than theory.
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More responsive than most other service providers

Direct Objective Consulting is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Pickering, Canada

530 Kingston Road
Pickering, Canada L1V 0C3
1

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

5.0

Cost

4.3

Willing to Refer

4.8

Local clients describe Direct Objective Consulting as a trusted, outcome-focused marketing partner, commending its research, strategic advice, and efficient execution. Across member and student recruitment initiatives, the team refined positioning, managed multichannel campaigns, and generated stronger engagement—including 3,000 additional prospects for one organization.
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Hexaware Technologies

Not yet reviewed

Verified

Undisclosed

Undisclosed

10,000+

Mississauga, Canada

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Mississauga, Canada

600 Matheson Blvd West, Mississauga, ON, L5R 4C1, Canada
Mississauga, Canada L5R 4B8
21 - 30

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Pathway Communications

Not yet reviewed

Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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24H Virtual

5.0 14 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing

24H Virtual is a call center service provider specializing in 24/7 call answering, customer support, and virtual receptionist services. Across their reviews, they consistently receive positive feedback for their high-quality service, reliability, and communicative project management. Approximately 90% of reviewers commend their professionalism and adaptability, with multiple clients highlighting their ability to handle complex workflows and foster long-term partnerships.

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Industry Experience

24H Virtual has demonstrated strong expertise across various industries, including Legal, Financial Services, Real Estate, and Automotive. Clients commend their responsiveness, professionalism, and ability to enhance operational efficiency. In the Legal sector, they excelled in call management for law firms, while in Financial Services, they provided creative solutions for unique projects. Real Estate clients appreciated their call handling and appointment management. Overall, sentiment is positive, making them a suitable partner for businesses requiring reliable virtual assistance.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation Automotive

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally view 24H Virtual as offering strong value for money, with competitive pricing relative to their services. For instance, a law firm reports spending $1,100 monthly, which significantly alleviated stress and improved service delivery. Another client, an appliance repair company, invested approximately $8,000 USD, noting enhanced conversion rates from calls. Overall, feedback highlights satisfaction with the cost-effectiveness of their services, with many clients appreciating their responsiveness and tailored solutions.
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Canada (10) United States (3)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Reviewers in Toronto highlight 24H Virtual’s ability to train agents on account-specific processes and handle diverse calls, from tenant inquiries to delivery support and health-service questions. They commend smooth implementation, adaptable coverage, and organized communication, noting that the service frees staff to focus on other work.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a call answering service company that provides 24/7 phone management, scripting, and customer support solutions for businesses across various industries. The overall feedback is highly positive, with approximately 93% of clients appreciating their professionalism, responsiveness, and comprehensive service offerings. Clients commend their ability to integrate seamlessly with existing systems and adapt to specific business needs. However, there is a minority of feedback indicating dissatisfaction with communication and billing practices.

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Reviews mention Trustworthy
Clients express a strong sentiment of trust towards AnswerForce, highlighting their reliability and adaptability. One client noted, 'I didn’t believe they’d be able to start taking calls the next day, but sure enough, they sounded like they’d been doing it the whole time.' Another emphasized the seamless integration with their CRM, stating, 'They answer every time, and they answer quickly.' Overall, clients appreciate the proactive communication and the quality of service provided.

Answering Services & Inbound Client Mgmt for Tutoring Co

4.0 Apr 30, 2020

AnswerForce answers every time, and they answer quickly. It doesn’t matter what time my client is calling; they’re there, and I don’t have to be. I can go on vacation and just block my calendar, and they schedule whatever is available. Having a main point of contact is great because I don’t have time to call various people for different reasons. Their turnaround time is same day or as quickly as possible. Perfection is about how you respond, and that’s what’s important to me.
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Industry Experience

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Education Information technology Business services Manufacturing Construction Retail Utilities IT Services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
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Toronto, Canada

99 Yorkville Avenue
Toronto, Canada M5R 1C1
76 - 100

800 858 1426

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The Sales Factory

4.5 24 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company, offering services such as cold calling, lead qualification, and meeting setup. They received mixed reviews: approximately 78% positive feedback highlights their professionalism, responsiveness, and ability to meet client goals, while 22% criticize their transparency and communication. Notably, 50% of reviewers commend their alignment with client business goals and flexibility.

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Reviews mention Communicative
Clients consistently highlight The Sales Factory's strong communication skills, noting their responsiveness and professionalism. One client emphasized the 'outstanding communication' and timely updates received throughout the project. Another remarked on the 'consistent delivery of communication' regarding project status. Additionally, clients appreciated the collaborative approach, with weekly touch base calls to refine strategies. Overall, the sentiment surrounding communication is overwhelmingly positive, indicating that The Sales Factory values open dialogue and client partnership.

Sales Information Validation & Update for Risk Advisory Co

5.0 Aug 15, 2024

The Sales Factory is one of the most well-run, organized, and professional firms I've dealt with in my 25-year career. My project manager is a true sales professional, as well as a very organized individual who treats me not only as a customer but as a partner in their business. All of which, in my experience if a firm delivers the above, leads to exceptional results - and they have delivered just that. The delivery of consistent and highly professional touch points when getting the project up and running. The consistent delivery of communication on the status of the project.
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Lead Gen & Outsourced Business Staff for IT Services Co

5.0 Aug 7, 2024

Items were delivered on time. Initial ramp-up was slightly slower than expected, but communication with the project manager was good and adjustments were made quickly. Their flexibility and willingness to work with us to define a prospect list were impressive.
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Lead Generation for Software Company

5.0 Aug 6, 2024

Communication has been outstanding and highly responsive the whole way. We receive progress reports on the previous week's metrics every week on time, and Youssef is always prepared for our weekly call. Ryan has been our dedicated business development representative. His communication is, likewise, excellent- as well as his ability to collaborate on messaging.
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Lead Generation for IT SaaS Platform

4.0 May 7, 2024

They are timely and communicative. Easy to work with, communicative.
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Lead Gen & Scheduling for Construction & Engineering Company

5.0 Jul 14, 2023

Set expectations, open dialogue, met deadlines, & communicated well. We were impressed with their professionalism -- other lead gen companies utilize questionable tactics and deliver meetings with unqualified prospects.
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Industry Experience

The Sales Factory has demonstrated strong expertise across various industries, including Information Technology, Real Estate, Insurance, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, particularly in IT and Real Estate, where they significantly improved pipeline efficiency and meeting bookings. Feedback indicates a positive sentiment overall, with particular strengths in communication and adaptability to client needs, making them a suitable partner for businesses seeking enhanced sales development and lead generation in these sectors.
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Consumer Products Manufacturing Healthcare Real estate Insurance Energy & natural resources Software Human Resources Business services Research Advertising & marketing Other Industry Information technology Other industries

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United States (15) Canada (7) Israel (1)

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Review Rating from Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Reviewers in Toronto describe The Sales Factory as a capable business development partner, supporting varied needs from healthcare lead generation to outbound campaigns for marketing and logistics businesses. Clients value its qualified opportunities, transparent reporting, collaborative communication, and fast turnaround on changes.
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Veta Virtual

5.0 64 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

34% Recruitment Process Outsourcing

33% AI Development

33% Customer Service Outsourcing

Veta Virtual is a virtual reception and staffing company that excels in call management and event hosting services. Clients consistently praise their professionalism, responsiveness, and effective communication, with 100% of reviews highlighting their reliability and tailored service. Multiple clients appreciate their personal approach and dedication to client success, although some suggest improvements in vetting talent for specific roles.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Veta Virtual has received positive feedback from clients in the past six months, particularly for their timely and reliable staffing and answering services. One client noted that Veta Virtual provided immediate assistance in talent acquisition, leading to both short- and long-term success. The management's personal interest in client success was highlighted as a unique aspect of their service. However, there is a suggestion for improved vetting of talent to better match specific role requirements.
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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Veta Virtual is praised for its competitive pricing and value for money, with clients noting that their costs align well with budgets. One client highlighted this by stating, 'Pricing fit our budget,' while another mentioned, 'Good value for cost.' Overall sentiment reflects satisfaction with the service's affordability and quality, with multiple clients emphasizing the seamless integration and efficiency gained without significant financial strain.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Local businesses commend Veta Virtual for managing diverse operational needs, including law-firm intake, sales lead screening, meeting coordination, and executive support. Clients describe professional, adaptable agents and smooth onboarding, with measurable gains in responsiveness, efficiency, revenue opportunities, and staff capacity.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Toronto, Canada

200 – 150 King St. W.
Toronto, Canada M5H 1J9
76 - 100

+1 (833) 665-1533

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Efficient
Clients have praised the company for its efficiency, noting significant improvements in call reception and faster complaint handling. One client highlighted that the partnership saves them between $10,000 and $17,000 monthly, attributing these savings to the responsible and qualified staff. However, there were mentions of occasional dropped calls, suggesting room for enhancement. Overall, the sentiment towards the company’s efficiency is positive, with clients recognizing its impact on service quality.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
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Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Swivelt

5.0 2 reviews

$100,000+

Undisclosed

10 - 49

Oakville, Canada

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +2 services

10% Pay Per Click

10% Search Engine Optimization

Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

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Reviews mention Experienced
The feedback from clients highlights Swivelt's extensive experience and effective communication. One client noted their impressive 20 years in the industry, praising the quality of work and friendly demeanor of their team. The project manager's approachability facilitated a smooth workflow, contributing to successful outcomes, such as a significant increase in brand awareness within just 15 days. Overall, the sentiment is highly positive, with no reported areas for improvement.

B2B Marketing for IT Software

5.0 Oct 28, 2020

Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience

Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technology

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.
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Oakville, Canada

1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E3
10 - 15

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Lead Generators International®

4.6 15 reviews

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Call Center Services

15% Sales Outsourcing

10% Email Marketing +1 service

10% Market Research

Lead Generators International® is a lead generation and outbound marketing firm known for its ability to adapt to clients' needs. While one review highlighted concerns regarding campaign execution and transparency, 87.5% of reviews reflect positive experiences, citing effective communication, adaptability, and successful lead acquisition. Their comprehensive services span from cold calling to strategic marketing consulting, ensuring a tailored approach to each client's objectives.

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Reviews mention Attentive
Clients have consistently praised Lead Generators International® for their attentiveness and responsiveness throughout projects. One client noted their methodical approach and lack of communication issues, highlighting their ability to listen to client needs effectively. The former marketing director at Planet Clean emphasized their attentiveness, stating, 'These guys are very attentive, process-driven, and good at listening to their clients.' Overall, the sentiment reflects a strong appreciation for the company’s commitment to client satisfaction.

Telesales & Customer Surveys for Cleaning Supplies Company

5.0 Apr 4, 2019

Make the call. These guys are very attentive, process-driven, and good at listening to their clients.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback regarding Lead Generators International® highlights a generally positive sentiment towards their cost and value for money. Clients appreciated the pricing structure, often noting it fit their budgets while delivering quality results. One client emphasized that the service provided 'good value for cost,' while another mentioned achieving significant sales growth that surpassed their investment. However, there was one negative review citing dissatisfaction with the service, which ultimately led to a request for a refund of the deposit paid.
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Toronto, Canada

401 Bay Street, 16th Floor
Toronto, Canada M5H 2Y4
10 - 15

1-800-306-1365

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Toronto emphasize Lead Generators International®’s ability to execute tailored prospecting campaigns for a specialized regulatory SaaS product. Clients valued the team’s attention to detail, prompt follow-up, clear performance data, and consistent results across repeat engagements.
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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Communicative
Overall, ZRAFTED has received positive feedback regarding their communication. Clients highlighted their fast response times and availability, noting, 'Everything was delivered on time' and 'I did not have to wait at all for any replies.' One client appreciated their willingness to discuss changes, stating that the team was 'always ready to cooperate.' This consistent feedback underscores a strong sentiment of satisfaction with ZRAFTED's communicative approach.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication. Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer.
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BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Canada (1) United States (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses commend ZRAFTED for delivering a polished, functional website with property listings, maps, direct payments, and regular blog posts. Toronto clients also emphasize friendly support, strong value, fast communication, and practical guidance that lets them update rental prices independently.
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LAT Multilingual Translation and Marketing

4.9 9 reviews

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Translation

10% Back Office Outsourcing

5% Digital Strategy +1 service

5% Social Media Marketing

LAT Multilingual Translation and Marketing is a translation and marketing company known for its proficiency in providing multilingual translation services across various industries. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their project management, speed, and attention to detail. Clients frequently highlight the company's excellent communication and ability to deliver high-quality translations on time.

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Reviews mention High-quality work
Clients commend LAT Multilingual Translation and Marketing for delivering high-quality work, particularly noting the accuracy and cultural sensitivity of translations. One client highlighted the superior quality of their adapted press materials for the Quebec market, stating it was far better than an alternative. Another client praised the friendly and helpful communication, emphasizing that the translations were of high quality given their specific nature. Overall, the sentiment reflects strong satisfaction with the quality of service provided.

Document Translation Company for Theatre Company

4.5 Oct 5, 2023

Their translation work was great and well-received.
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Translation Services for Communications Consulting Firm

5.0 Aug 23, 2022

LAT Multilingual quickly pointed out the nuances that didn’t work out for the Quebecquian market. Ultimately, their version of the news release was of much higher quality.
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Translation Services for Historic Homestead

5.0 Oct 5, 2023

The translations seemed like they were high quality, considering their specific nature. It was nice to work with a Canadian company.
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Industry Experience

LAT Multilingual Translation and Marketing has garnered positive feedback across various industries, including Advertising & Marketing, Hospitality, Arts & Entertainment, Manufacturing, and Nonprofit sectors. Clients praise their responsiveness, attention to detail, and ability to deliver high-quality translations promptly. The company is particularly noted for its expertise in marketing translations and cultural adaptations, making it an excellent choice for businesses seeking reliable translation services in diverse fields.
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Nonprofit Design Advertising & marketing Hospitality & leisure Arts, entertainment & music Manufacturing Consulting

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Toronto, Canada

3500-2 Bloor Street East
Toronto, Canada M4W 1A8
2 - 5

866-936-3833

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto clients praise LAT Multilingual Translation and Marketing for responsive, reliable support across Chinese-market presentations and sensitive French-language communications for Quebec. Reviewers highlight quick turnaround, cultural adaptation, and careful attention to local language nuances, including a press release that outperformed an earlier version.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% AI Consulting

30% Call Center Services

30% Customer Service Outsourcing +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Reviews mention Collaborative
Clients express a highly positive sentiment regarding the collaborative approach of BringToMarket. Feedback highlights the ease of collaboration, with one client noting the creation of a dedicated Slack channel for daily communications, which facilitated timely responses and adaptability to evolving needs. The consultative approach was particularly praised for helping define unique selling propositions and tailor content effectively. Overall, clients appreciate the team's commitment to clear timelines and their flexibility in addressing client requirements.

Branding for Business Services Company

5.0 Jul 12, 2024

BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

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Toronto, Canada

7 Grosvenor St
Toronto, Canada M7A 2G6
2 - 5

4374356425

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Code Creators

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% Custom Software Development +10 services

10% Document Digitization & Management

10% Mobile App Development

10% Web Design

10% Web Development

5% AI Consulting

5% Business Consulting

5% CRM Consulting and SI

5% E-Commerce Development

5% Generative AI

5% IoT Development

Code Creators is a custom website development company specializing in WordPress solutions. They are highly regarded for their professionalism, speed, and commitment to timelines, with 100% positive feedback on their project delivery. Notably, clients appreciate their effective use of agile methodologies and project management tools.

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Industry Experience

Code Creators has received positive feedback primarily from the Information Technology sector, focusing on custom WordPress development. Clients commend their professionalism, speed, and commitment to timelines, particularly in e-commerce solutions. Their expertise in agile project management is highlighted as a strength. However, some reviews noted areas for improvement, such as enhancing cart functionality and payment integrations. Overall, they appear well-suited for technology-driven projects, particularly within the e-commerce domain.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Code Creators' pricing relative to the quality of their services, often highlighting their speed, professionalism, and commitment to project timelines. One client noted that the overall experience was 'great' and emphasized the value derived from the team's expertise in custom WordPress development. However, there was a mention of a missed opportunity regarding cart functionality and multi-payment gateway integration, suggesting room for improvement in delivering comprehensive solutions.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Monochromatic Partners

5.0 2 reviews

$10,000+

$100 - $149 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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Industry Experience

Monochromatic Partners has received positive feedback for its expertise in the financial services and other industries. Clients commend their structured project management, responsiveness, and adaptability. They have successfully contributed to lead generation, strategic planning, and sales outsourcing, demonstrating strong performance in enhancing business development efforts. Overall, the sentiment across these industries is highly favorable, highlighting Monochromatic Partners as a strong candidate for clients seeking impactful collaboration.
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Other industries Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Monochromatic Partners has received positive feedback regarding their cost and value for money. Clients have noted the company's excellent value relative to their pricing, with one stating it was a 'good value for cost.' Their structured project management and responsiveness were frequently highlighted, indicating that clients felt they received high-quality service that justified their investment. Overall, the sentiment reflects satisfaction with the financial and strategic value delivered by Monochromatic Partners.
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Canada (1) United States (1)

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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Rezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.

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Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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REACH

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

35% Email Marketing

15% Marketing Strategy

10% AI Development +4 services

10% Custom Software Development

10% Low/No Code Development

10% Market Research

10% Sales Outsourcing

REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

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Reviews mention Easy to work with
Clients consistently highlight REACH's ease of collaboration, noting their responsiveness and proactive communication. One client emphasized that REACH was 'very skilled and easy to work with,' while another mentioned that deliverables were often completed ahead of schedule and inquiries were addressed promptly. Overall, the sentiment reflects a strong appreciation for REACH's professionalism and the smooth working relationship established throughout the projects.

Generative AI Tool Dev for Capital Investment Firm

5.0 Jan 17, 2024

Joseph was on it. They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps. He is very pleasant to work with. Takes feedback and comes up with simple but smart solutions.
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Email Marketing & Lead Gen for Digital Media & Design Co

5.0 Jan 17, 2024

Everything was delivered early in most cases and they were pretty fast to respond to all questions. Excellent follow up as well. They are very skilled and easy to work with.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praised REACH for their competitive pricing and the value they delivered. One client noted that REACH's pricing fit their budget, while another highlighted the 'good value for cost' as a key reason for selecting them. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with timely delivery and effective communication further enhancing the perceived value.
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Canada (1) United States (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based clients commend REACH for developing a tailored email automation tool with generative AI, including testing its accuracy in recognizing messages and sending replies. They describe the collaboration as pleasant and well managed, with proactive communication and clear discussions of progress and next steps.
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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Crawford & Company

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

100% Back Office Outsourcing

Launched in 1941, Crawford & Company, a large Back Office Outsourcing company, is located in Toronto, Canada. Their team provides Back Office Outsourcing.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Task Network

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

23% Back Office Outsourcing

20% Accounting

20% Call Center Services +3 services

17% Customer Service Outsourcing

10% IT Managed Services

10% Transcription

Task Network, a midsize Back Office Outsourcing company, is located in Toronto, Canada. Their services include Back Office Outsourcing and Accounting.
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Corpshore Solutions

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

21% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +5 services

14% Customer Service Outsourcing

10% Financial Consulting

10% Market Research

5% BI & Big Data Consulting & SI

5% Logistics & Supply Chain Consulting

We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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One Touch Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakville, Canada

Services provided

47% Call Center Services

25% Back Office Outsourcing

18% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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BluePay

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Oakville, Canada

Services provided

100% Back Office Outsourcing

Founded in 2003, BluePay is a midsize Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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Quantum Lifecycle Partners

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

100% Document Digitization & Management

Quantum Lifecycle Partners, a midsize Document Digitization & Management company, is in Toronto, Canada and Cartago, Costa Rica. Their services include Document Digitization & Management.
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VirtualAssistants.ca

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

30% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Sales Outsourcing

10% HR Outsourcing

Get a full-time employee for only CAD $1,099 per month. If you are looking for a superstar marketing, sales, finance, or support hire we have you covered. Use your dedicated virtual assistant to
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Callnovo

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Markham, Canada

Services provided

35% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +1 service

15% Back Office Outsourcing

Callnovo is a business process outsourcing company specializing in multilingual customer support and AI-powered assistance for various industries, including medical devices and e-commerce. Reviews highlight their effective service delivery and strong project management, with 100% of clients noting their professionalism and responsiveness. Clients appreciate their integration of AI technology, with 85% remarking on the efficiency improvements from their HeroDash AI platform.

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2 of 3 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 3 times in the past 6 months
Callnovo has received positive feedback in recent reviews, highlighting their effective customer support services across various industries. Clients commend Callnovo for their strong service delivery and responsiveness, with measurable outcomes such as reduced response times and improved customer satisfaction ratings. One client noted a significant decrease in product returns due to better guidance and issue resolution. Overall, the sentiment is highly favorable, with clients appreciating Callnovo's combination of skilled personnel and advanced technology.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Callnovo is recognized for providing excellent value for money, as several clients highlighted its competitive pricing and good fit within their budgets. For instance, a product manager noted that Callnovo's pricing aligned well with their financial expectations while delivering high-quality support. Another client emphasized the company's strong performance and professional service, which contributed to a positive return on investment. Overall, the sentiment surrounding Callnovo's cost and value proposition is overwhelmingly positive.
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View projects from:

China (1) Hong Kong (1) United States (1)

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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Mississauga, Canada

E300 6860 Century Ave
Mississauga, Canada L5N 2V8
76 - 100

1 905 819 8939

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ALTA E-SOLUTIONS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

100% Document Digitization & Management

ALTA E-SOLUTIONS is a Document Digitization & Management company founded in 2012. The team specializes in Document Digitization & Management and is based in Mississauga, Canada.
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Escrap Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

50% Document Digitization & Management

50% IT Managed Services

IT managed services and Document Digitization & Management company Escrap Canada Inc. Specializes in IT managed services and Document Digitization & Management. They were launched in 1995.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a lead generation company specializing in prospecting and client engagement to enhance business growth. The reviews indicate a high level of client satisfaction, with 100% positive feedback emphasizing their responsiveness and industry expertise. Notably, 100% of reviewers appreciated their ability to customize services to meet specific client needs, demonstrating flexibility and a client-focused approach.

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Industry Experience

AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.
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Select Industry to see insights

Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive AppointmentSetter as offering good value for money, with one managing partner noting their investment of less than $10,000 led to approximately 50 new client communications. The company is praised for its flexibility in customizing services and responsiveness, fulfilling promises made during the engagement. Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of their offerings and the quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Toronto clients praise AppointmentSetter’s insurance-industry knowledge, confident prospect outreach, and responsive communication. They value customized scripts and flexible service, reporting about 50 conversations with prospective clients and expecting the ongoing effort to become profitable.
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WorkStaff360

5.0 21 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Staffing

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

30% Commercial Brokerage Services

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Blue-Pencil Shredding, Storage & Scanning

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oakville, Canada

Services provided

100% Document Digitization & Management

Blue-Pencil Shredding, Storage & Scanning, a Document Digitization & Management company, was founded in 2004. They provides Document Digitization & Management.
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Ricoh Canada Inc

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mississauga, Canada

Services provided

20% Back Office Outsourcing

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Headquartered in Mississauga, Canada, Ricoh Canada Inc is an IT strategy consulting company. Established in 1962, the team specializes in IT strategy consulting and cloud consulting & SI.
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TheNotaryGuy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Document Digitization & Management

50% Litigation Support Services

TheNotaryGuy, a Document Digitization & Management and Litigation Support Services company, was founded in 2017. They specializes in Document Digitization & Management and Litigation Support
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Call Force Global

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Call Force Global is a telephone answering service. The firm is headquartered in Toronto, Canada. Their team focuses on Call Center Services.
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Process Server Toronto

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

100% Back Office Outsourcing

Process Server Toronto is a Back Office Outsourcing company. The team is located in Toronto, Canada, and their services include Back Office Outsourcing.
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Gracious Tiles & Hardwood Flooring

Not yet reviewed

$100,000+

Undisclosed

2 - 9

Oakville, Canada

Services provided

50% Sales Outsourcing

50% Warehousing & Distribution

Established in 2009, Gracious Tiles & Hardwood Flooring is a Warehousing & Distribution and Sales Outsourcing company. The team provides Warehousing & Distribution and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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