Top BPO Companies in Mississauga

Ratings Updated: April 25, 2026

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15 Leaders 15 Contenders

237 Companies

Country: Canada

Province: Ontario

City: Mississauga

List of the Top Mississauga BPO Services

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mississauga, Canada

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Mississauga, Canada

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mississauga, Canada

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mississauga, Canada

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Trustworthy
Clients consistently describe Remote CoWorker as a trustworthy partner, highlighting their positive responses and commitment to quality. One client emphasized the reliability and professionalism of their assigned Virtual Assistant, stating she exceeded expectations. Another client noted the company's overall trustworthiness, despite a desire for improved managerial professionalism. Overall, the sentiment reflects a strong belief in the company's integrity and ability to deliver on commitments.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Mississauga, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Mississauga, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.

Call Center Services for Third-Party Management Company

4.5 Feb 6, 2025

Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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RoundAssist Inc.

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Toronto, Canada

Services provided

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Custom Software Development

20% IT Managed Services

RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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INNOV-8 Data Counsel & INNOV-8 Legal Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

35% Back Office Outsourcing

35% Litigation Support Services

30% BI & Big Data Consulting & SI

INNOV-8 Data Counsel & INNOV-8 Legal Inc. Is a Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Litigation Support Services.
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Xperigo

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Markham, Canada

Services provided

100% Call Center Services

Midsize call center Xperigo, is headquartered in Markham, Canada. Their services include Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Mississauga, Canada

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews for MarKam Solutions reflect a strong overall sentiment of satisfaction, highlighting their exceptional project management and adaptability. Clients praised their proactive communication and ability to tailor solutions to specific needs, with one noting a 50% increase in lead generation and a 35% improvement in conversion rates. The consistent delivery of tasks on time and the personal approach taken by MarKam Solutions were also emphasized, with no significant areas for improvement mentioned by any reviewer.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Mississauga, Canada

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Mississauga, Canada

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Team players
Clients have consistently praised Big Outsource for their teamwork and cultural alignment. One executive noted that their staff felt like a direct extension of the internal team, highlighting their professionalism and kindness. The company's responsiveness and communication were also commended, with clients describing them as a tremendous partner. Overall, the sentiment reflects a strong appreciation for their collaborative spirit and alignment with client values.

Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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DependableIT

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hamilton, Canada

Services provided

100% Call Center Services

DependableIT is a phone answering service. Their midsize team is in Hamilton, Canada. Their services include Call Center Services.
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Presto Virtual

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mississauga, Canada

Services provided

100% Back Office Outsourcing

Presto Virtual is a small Back Office Outsourcing company located in Mississauga, Canada. The team provides Back Office Outsourcing.
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Featured

What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Mississauga, Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects
Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback on Remote Team Solutions highlights their effective project management and ability to deliver quality outcomes. A client noted that their team expedited policy issuance while maintaining high standards. They appreciated the flexibility in managing their team and reported satisfaction with communication methods. Overall, sentiment is positive, with the client expressing no significant areas for improvement, indicating confidence in Remote Team Solutions' capabilities.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Select Industry to see insights

Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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Arken

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Brampton, Canada

Services provided

50% Conversion Optimization

50% Sales Outsourcing

Arken is a Conversion Optimization and Sales Outsourcing company headquartered in Brampton, Canada. Established in 2025, the team provides Conversion Optimization and Sales Outsourcing.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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EmpireOne Contact Center Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

EmpireOne Contact Center Inc. Is an answering service and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2009.
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GoodEx Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Based in Toronto, Canada, GoodEx Inc. Is a small call center service and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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Tracey Plant + Associates

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Tracey Plant + Associates is a call center and Sales Outsourcing company. Their small team is in Toronto, Canada. Their services include Call Center Services and Sales Outsourcing.
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Ethoca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Ethoca is a Toronto, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Kaya Systems

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

60% Back Office Outsourcing

20% Accounting

20% Transcription

Kaya Systems is a midsize Back Office Outsourcing company in Mississauga, Canada. The team specializes in Back Office Outsourcing and Accounting.
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OTT Financial Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

100% Back Office Outsourcing

Located in Toronto, Canada, OTT Financial Group is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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Romano Remote Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Milton, Canada

Services provided

10% Back Office Outsourcing

10% Business Consulting

10% Content Writing Services +7 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Romano Remote Virtual Assistant Services provides professional virtual assistant services for realtors, small businesses, and entrepreneurs across North America, helping you save time, reduce
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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PROSOLUTIONS BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ajax, Canada

Services provided

40% Customer Service Outsourcing

30% Sales Outsourcing

10% Back Office Outsourcing +4 services

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

5% IT Strategy Consulting

PROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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RecordXpress

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Document Digitization & Management

25% Fulfillment

25% Warehousing & Distribution

RecordXpress is a Document Digitization & Management company. Established in 2008, the agency is in Toronto, Canada. Their services include Document Digitization & Management and Fulfillment.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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People's Choice Staffing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brampton, Canada

Services provided

30% Staffing

20% Accounting

20% Customer Service Outsourcing +2 services

20% Recruiting

10% HR Consulting

Founded in 2009, People's Choice Staffing is a Staffing company. Based in Barrie, Canada and Brampton, Canada, the team provides Staffing and Accounting.
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Brampton, Canada

2760 North Park Drive Unit # 65
Brampton, Canada L6S 0C5
6 - 9

905-970-9915

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In Social Incorporated

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Vaughan, Canada

Services provided

10% Advertising

10% Customer Service Outsourcing

10% Social Media Marketing +22 services

8% Digital Strategy

8% Email Marketing

5% Business Consulting

5% Call Center Services

5% Direct Marketing

5% Ecommerce Marketing

5% Marketing Strategy

5% Pay Per Click

3% Branding

3% Conversion Optimization

3% Graphic Design

3% Web Design

2% Content Marketing

2% UX/UI Design

1% Affiliate Marketing

1% Corporate Photography

1% Fulfillment

1% Logo

1% Packaging Design

1% Print Design

1% Product Marketing

1% Video Production

In Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Business Consulting

30% Call Center Services

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% IT Staff Augmentation

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Flexserv

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

70% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

10% HR Consulting +3 services

5% Recruiting

3% Executive Search

2% HR Outsourcing

Flexserv is a Finance & Accounting Outsourcing (FAO) company. Their small team is based in Toronto, Canada. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Lifespan Technology

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Markham, Canada

Services provided

100% Document Digitization & Management

Founded in 2002, Lifespan Technology is a Document Digitization & Management company. The team specializes in Document Digitization & Management.
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Sidkey & Co Inc

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Event Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

10% Low/No Code Development

10% Search Engine Optimization

10% Web Design

Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing.
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SDImktg

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

20% Branding

20% Marketing Strategy

20% Sports Marketing +4 services

10% Accounting

10% Digital Strategy

10% Graphic Design

10% Sales Outsourcing

In Toronto, Canada and Doha, Qatar, SDImktg is a midsize branding firm. The team focuses on Branding and Marketing Strategy.
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Exavalu

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Toronto, Canada

Services provided

20% IT Strategy Consulting

15% CRM Consulting and SI

15% ERP Consulting and SI +5 services

10% AI Development

10% API Development

10% Business Consulting

10% Compliance Consulting

10% Sales Outsourcing

Exavalu is an IT strategy consulting company. Launched in 2018, the agency offers IT strategy consulting and CRM consulting and SI.
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Toronto, Canada

55 York Street, Suite 401
Toronto, Canada M5J 1R7
2 - 5

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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

60% Sales Outsourcing

10% Call Center Services

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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MS2 Retail Advisory

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Vaughan, Canada

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% IT Staff Augmentation +2 services

15% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

MS2 Retail Advisory is an IT staff augmentation company located in Vaughan, Canada. Their services include IT staff augmentation and Back Office Outsourcing.
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Pat's Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Toronto, Canada

Services provided

20% Mobile & App Marketing

15% Call Center Services

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

Pat's Marketing is a Mobile & App Marketing company. They are in Toronto, Canada and have small team of experts. Their services include Mobile & App Marketing and Call Center Services.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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Entity Media Group Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Document Digitization & Management

Entity Media Group Inc is a Toronto, Canada-based Document Digitization & Management company. Their services include Document Digitization & Management.
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DLA Penna Design

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Toronto, Canada

Services provided

75% Other Marketing

25% Sales Outsourcing

DLA Penna Design, an Other Marketing company, was established in 2022. The team specializes in Other Marketing and Sales Outsourcing.
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Indoz Callnet

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brampton, Canada

Services provided

50% Call Center Services

50% Custom Software Development

Indoz Callnet is a software development company and call center company. The Brampton, Canada-based firm specializes in Custom Software Development and Call Center Services.
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Data Axle, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mississauga, Canada

Services provided

80% Sales Outsourcing

20% Content Moderation Services

Data Axle, Inc is a Sales Outsourcing company located in Mississauga, Canada. They offer Sales Outsourcing and Content Moderation Services and were founded in 1972.
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Clean Conduit Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Content Writing Services

20% Corporate Training & Coaching +2 services

20% Engineering

20% Sales Outsourcing

Clean Conduit Inc., a small Business Consulting company, is headquartered in Toronto, Canada. Their services include Business Consulting and Corporate Training & Coaching.
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Digistart Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Marketing +2 services

20% Graphic Design

20% Web Design

Digistart Solutions Inc., a branding agency, was established in 2020. The team offers Branding and Content Marketing and is headquartered in Toronto, Canada.
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PlatXP Creative

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Vaughan, Canada

Services provided

40% Sales Outsourcing

25% Direct Marketing

20% AI Consulting +1 service

15% Marketing Strategy

PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.
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Hey Stranger! Creative Studios

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Burlington, Canada

Services provided

20% CRM Consulting and SI

20% Content Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Social media marketing company Hey Stranger! Creative Studios specializes in Social Media Marketing and Content Marketing. They are located in Burlington, Canada.
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B28

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Custom Software Development

20% E-Commerce Development

20% Generative AI +2 services

20% Sales Outsourcing

20% Web Development

B28 is a software development firm. The Toronto, Canada-based company was established in 2023. Their team provides Custom Software Development and Web Development.
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Synchroworks

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Vaughan, Canada

Services provided

15% Cloud Consulting & SI

15% IT Managed Services

15% Unified Communications Consulting & SI +8 services

10% Business Consulting

10% Call Center Services

10% Cybersecurity

5% Custom Software Development

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Other IT Consulting and SI

5% Web Development

Synchroworks is a cloud consulting & SI company founded in 2006. The small team offers cloud consulting & SI and unified communications consulting & SI.
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Wolf21

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

30% Content Marketing

15% Call Center Services

15% Email Marketing +4 services

10% Advertising

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

Wolf21 is a Content Marketing company. The Toronto, Canada-based team specializes in Content Marketing and Call Center Services.
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SE Telecom

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Newmarket, Canada

Services provided

80% Call Center Services

5% Cloud Consulting & SI

5% Cybersecurity +2 services

5% IT Managed Services

5% Unified Communications Consulting & SI

Founded in 1999, SE Telecom is a small Newmarket, Canada-based phone answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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WeetyChat, Inc

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Digital Strategy

25% Branding

20% Conversion Optimization +2 services

15% Marketing Strategy

10% Customer Service Outsourcing

WeetyChat, Inc is a Digital Strategy company. The small Toronto, Canada-based team provides Digital Strategy and Branding. The firm was launched in 2022.
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SalesGamma

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Back Office Outsourcing

SalesGamma is a Back Office Outsourcing company established in 2009. The company provides Back Office Outsourcing.
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Tell us what you need — we’ll match you with top agencies in minutes.

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group

2 AnswerForce

3 24H Virtual

4 The Sales Factory

5 Purple Sales

6 Veta Virtual

7 VoiceLogic.com

8 Omnie Integrated Services Inc.

9 Top Virtual Assistant

10 Swivelt

11 LAT Multilingual Translation and Marketing

12 Task Virtual

13 ZRAFTED

14 Code Creators

15 Get Ninja - Virtual Assistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Mississauga BPO Services

Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

39.8/40.0

19.8/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

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24H Virtual

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

30.6/40.0

16.2/20 Reviews

9.3/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

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The Sales Factory

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34.8/40.0

17.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Purple Sales

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

34.4/40.0

17.6/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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Veta Virtual

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

34.5/40.0

19.2/20 Reviews

9.7/10 Clients & Experience

5.5/10 Market Presence

Service focus

33% Back Office Outsourcing

67% Other

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VoiceLogic.com

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

19.7/40.0

13/20 Reviews

0/10 Clients & Experience

6.7/10 Market Presence

Service focus

100% Back Office Outsourcing

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Omnie Integrated Services Inc.

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

23.6/40.0

16.2/20 Reviews

1.9/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

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Top Virtual Assistant

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

28.7/40.0

19.2/20 Reviews

4.7/10 Clients & Experience

4.8/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

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Swivelt

$100,000+

Undisclosed

10 - 49

Oakville, Canada

Ability to deliver

22.9/40.0

16.2/20 Reviews

1.3/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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LAT Multilingual Translation and Marketing

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

32.2/40.0

16.2/20 Reviews

7.6/10 Clients & Experience

8.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Task Virtual

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

27.2/40.0

16.6/20 Reviews

2.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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ZRAFTED

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

26.2/40.0

16.2/20 Reviews

5.1/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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Code Creators

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Ability to deliver

29/40.0

16.2/20 Reviews

5.4/10 Clients & Experience

7.4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Get Ninja - Virtual Assistant

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
BringToMarket - US & Canada Expansion Services

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Ability to deliver

24.6/40.0

16.6/20 Reviews

4/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
NCRi

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
REACH

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Ability to deliver

22.2/40.0

16.4/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Rezolves

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Ability to deliver

6.9/40.0

0/20 Reviews

2.9/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Monochromatic Partners

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Ability to deliver

20.6/40.0

16.6/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Qallus JSR Inc.

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Millenium1 Solutions

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
MJR Capital Services

$1,000+

< $25 / hr

250 - 999

Mississauga, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Paradigm Quest

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Crawford & Company

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Corpshore Solutions

$250,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

View Profile Visit Website
Task Network

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Ability to deliver

25.2/40.0

16.4/20 Reviews

2.7/10 Clients & Experience

6.1/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
One Touch Solutions

$1,000+

< $25 / hr

10 - 49

Oakville, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
VirtualAssistants.ca

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website

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