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Get a custom proposalFully remote scalable call center operation
Call Force Global is a nearshore BPO delivering scalable call center and virtual assistant operations for US businesses. Our agents work from Jamaica, Trinidad, Guyana, and Colombia in US-aligned time zones with native English proficiency.
We leverage AI across our operations, from agent performance analytics to real-time call monitoring and automated quality assurance. Every decision is data-driven, backed by live dashboards, SLA tracking, and continuous optimization.
We handle outbound campaigns, inbound customer support, virtual assistant services, and full workforce management. Every agent is trained on client-specific processes and managed by our dedicated operations team.
Part of an established North American operations network serving 100+ businesses across 35+ industries. TCPA compliant from day one. Whether you need 5 agents or 50, we deploy in days, not months.
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Min project size
$25,000+
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Hourly rate
$200 - $300 / hr
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Employees
10 - 49
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Locations
Toronto, Canada
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Year founded
Founded 2026
1 Locations
- Toronto , Canada
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Our Story
We are Call Force Global, a nearshore BPO founded in 2026, delivering remote call center and virtual assistant operations from Jamaica, Trinidad, Guyana and Colombia. Our team—experienced ops leaders, QA specialists, trainers and tech—applies North American playbooks, real‑time QA, TCPA compliance and rapid recruitment to scale fast. We serve 35+ industries with transparent pricing, daily reporting, dedicated account management and low turnover.
Meet the Team
Miki FurmanCo Founder and CTO
Miki co-founded Call Force Global with a focus on building technology-driven BPO operations. He leads the company's technical strategy, platform development, and process automation across all programs. Based in Toronto, he is passionate about creatin
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