We Deliver Results.

We're a business to business appointment setting and lead generation firm, with an experience team of appointment-setting specialists. Our focus is to enhance the relationship between our clients and new potential customers. We do this by ensuring the products and services of our clients are properly represented before they meet with any new potential customers.

Our appointment setting service is designed not only to initiate this relationship, but also to ensure an improved bottom line for our clients at the end of the day. We provide services to clients comprising mainly of small to medium size businesses across Canada and the US, with whom we work with to develop strong partnerships. They come from a variety of industries across the board such as: Group Benefit Insurance, Advertising, Telecommunications, Mortgage and Finance, Real Estate, Manufacturing, Service, Health Care, Utility, Technology, Retail and many others. We know how much time potential clients waste, hiring and firing telemarketing companies, losing valuable time and money wasted on hourly rates for little results. We save all that time and money for you.  We're proven to get results fast....GUARANTEED or you don't pay.

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2006
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Toronto, Canada
headquarters
  • 10 St. Mary Street Unit 415,
    Toronto, ON M4Y 1P9
    Canada

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Voice Services
  • Non-Voice BPO/Back Office Services
Industry focus
  • Financial services
  • Non-profit
  • Telecommunications
Voice/Call Center Services

Reviews

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Voice Services for Life Insurance & Living Benefits Company

“We’ve seen about 50 communications with new clients as a result so far.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities.

The Reviewer
 
11-50 employees
 
Ontario, Canada
Alaeddine Jabri
Managing Partner & Lead Client Consultant, Longevity
 
Verified
The Review
Feedback summary: 

AppointmentSetter’s work has been reliable and efficient. Their work has effectively saved their client time and the appointments they’ve set have the potential to turn into clients. Customers can expect a communicative team that follows through on their promises.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a managing partner for an insurance investment firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AppointmentSetter?

We wanted to use our time to help our existing clients and needed help prospecting to draw in more qualified clients at a higher volume.

SOLUTION

What was the scope of their involvement?

We told them what we were looking for, and then they provided us with some script options. Then they started calling on our behalf the next Monday to create new opportunities for us.

What is the team composition?

We have one main point of contact.

How did you come to work with AppointmentSetter?

I found them on Google. We reached out to them and they got back to us the same day with a form and a quote. Other places had packages and I didn’t trust that they could deliver on it.

They were happy to customize an option that fit what we were looking for better. We embarked on that engagement in a week and the process was straightforward.

How much have you invested with them?

We’ve spent less than $10,000 so far.

What is the status of this engagement?

We were a standstill during COVID-19, but we were able to adjust our agreement to fit our more current situation. We started working together in November 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen about 50 communications with new clients as a result so far. Those conversations are still ongoing and we expect this process will be profitable for us in the long run.

How did AppointmentSetter perform from a project management standpoint?

They’re very responsive, and we get emails from them regularly.

What did you find most impressive about them?

They have the background and knowledge in our industry that allows us to speak with a level of certainty with the clients. They had the information background to speak with our potential prospects with confidence.

Are there any areas they could improve?

No, not at this moment. Everything they’ve promised they’ve delivered on. The only really pain point that we’ve come across is with COVID-19, and not being able to meet people face to face. They responded to that accordingly and it wasn’t their fault.

5.0
Overall Score We’re very happy with their service and will continue with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The only time they didn’t deliver was during COVID-19, and they were in communication about it and set up a plan to fill the gaps.
  • 4.0 Cost
    Value / within estimates
    It’s affordable and effective. While we could be paying less elsewhere, we’d get less value as well.
  • 5.0 Quality
    Service & deliverables
    They’re receptive, responsive, and deliver what they promise to the best of their ability.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them numerous times.
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