REACH

BACKGROUND

Please describe your company and position.

 I am the Business Development Manager of a software company 

Describe what your company does in a single sentence.

Our partnership with REACH was a comprehensive effort to revamp their Go-to-Market (GTM) strategy, explore new lead generation opportunities, and establish a US-based sales team.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REACH to accomplish?

• Development of GTM Strategy
• Development of Lead Generation Strategies
• Implementation of New Technology & Software
• Development of Internal Sales Organization

SOLUTION

How did you find REACH?

Referral

Why did you select REACH over others?

• Good value for cost
• Company values aligned

How many teammates from REACH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our partnership was a comprehensive effort to revamp their Go-to-Market (GTM) strategy, explore new lead generation opportunities, and establish a US-based sales team. The goal was to not only enhance market presence but also to enhance their outreach efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Teaming up with REACH was great! We made significant strides in key areas. The new GTM strategy boosted our customer engagement by 18%. Our lead generation efforts were excellent. REACH assisted us with the strategy and implementation of email marketing, resulting in 7+ opportunities on a weekly basis and a 23% increase in conversions. Plus, the VA's hired & trained by them added to the financial wins. Yeah, it was a success, and we're feeling pretty good about it!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is delivered on time and as expected.

What was your primary form of communication with REACH?

Virtual Meeting

What did you find most impressive or unique about this company?

Their work ethic and organization never ceased to surprise me with their outstanding effort to perform.

Are there any areas for improvement or something REACH could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Executive of Bay Street Capital Investments.

Describe what your company does in a single sentence.

search fund that looks to acquire and operate companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REACH to accomplish?

Create an automated workflow using ChatGPT

SOLUTION

How did you find REACH?

• Online Search
• Other

Why did you select REACH over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from REACH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

REACH helped me develop a generative AI tool using chatGPT. The tool reviews my email inboxes and automatically responds to emails with certain headers and words.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

REACH successfully developed a generative AI tool that reviews my email inbox for emails with a certain word/phrase/header and responds to it. We did a bunch of testing, and it was quite accurate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Joseph was on it. They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps.

What was your primary form of communication with REACH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique thing is that Joseph truly loves automation - he really enjoyed the work he did with me, and it showed. He is very pleasant to work with. Takes feedback and comes up with simple but smart solutions.
Are there any areas for improvement or something REACH could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the President of SteppeMedia

Describe what your company does in a single sentence.

We provide website design, SEO, marketing and design services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REACH to accomplish?

• Generate SEO leads
• Generate web maintenance leads

SOLUTION

How did you find REACH?

Referral

Why did you select REACH over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from REACH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Built an email marketing campaign and incorporated a CRM, and workflow zaps for lead tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The leads were coming in from the very beginning.We needed to pause to improve our lead capture process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered early in most cases and they were pretty fast to respond to all questions. Excellent follow up as well.

What was your primary form of communication with REACH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very skilled and easy to work with.

Are there any areas for improvement or something REACH could have done differently?

Ensuring clients have mechanisms in place to set themselves up for successful programs. Can they truly handle the leads?