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Top Virtual Receptionist Services in Richmond Hill

Ratings Updated: July 14, 2026

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6 Leaders 15 Contenders

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28 Companies

Country: Canada

Province: Ontario

City: Richmond Hill

Inbound Services: Virtual receptionist

List of the Top Richmond Hill Virtual Receptionist Companies

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Richmond Hill, Canada

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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Reviews mention Attentive
Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their attentiveness. One client noted that the team was 'extremely attentive and very helpful,' providing great advice and diligently addressing initial issues. The ability to easily update scripts further exemplifies their responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting their commitment to customer service and effective communication.

Answering Services for Property Rental Company

4.0 May 17, 2017

No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.
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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Richmond Hill, Canada

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Prialto reflect a strong overall sentiment, highlighting their efficiency and alignment with client values. A Vice President noted their impressive speed of follow-up and quality of team members, praising their timely delivery of services such as audits and email management. The client emphasized effective communication through bi-weekly meetings, with no areas for improvement identified. Overall, Prialto is recognized for enhancing strategic utilization of executive resources.
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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.
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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
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Industry Experience

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

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Reviews mention Reliable
The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

Clients in the Toronto area praise ContactPoint360 for their expertise in scaling customer support operations, improving response times, and enhancing customer satisfaction. They highlight the company's ability to handle high-volume periods efficiently and deliver projects on time with proactive communication.
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Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

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Reviews mention Timely
Client feedback consistently highlights Task Virtual's exceptional timeliness and responsiveness. For instance, the Marketing Manager of PocketHealth noted that Task Virtual delivered on schedule and adeptly adjusted to evolving requirements, ensuring a seamless support operation. Similarly, the Director of PESTUK praised their prompt communication and on-time deliverables, reinforcing a strong project management approach. Overall, the sentiment surrounding timeliness is overwhelmingly positive, with clients expressing confidence in Task Virtual's ability to meet deadlines and adapt to changing needs.

Customer Service Outsourcing for Cybersecurity Service Provider

5.0 Mar 15, 2025

They consistently met deadlines and proactively communicated with us to address any concerns or requirements.
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Back Office Outsourcing for Marketing Consultancy Firm

5.0 Mar 15, 2025

Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity.
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SEO Services for Financial Services Company

5.0 Sep 13, 2025

Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns.
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SEO Services for Pest Control Company

5.0 Dec 17, 2025

Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times.
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2 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Healthcare AI Company
5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read more
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United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Task Virtual as a proactive partner with deep industry knowledge, successfully handling complex projects like SEO and administrative support, and consistently delivering on time.
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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

60% Virtual receptionist

30% Answering services

10% Inbound appointment scheduling

Top Virtual Assistant is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Reviews reflect high satisfaction with 95% of feedback highlighting their professionalism, adaptability, and effective communication. Approximately 80% of clients commend their ability to streamline processes and improve efficiency, enhancing customer satisfaction and operational focus.

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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

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Reviews mention Professional
Overall, clients express a highly positive sentiment regarding AnswerForce's professionalism. One CFO noted their representatives handle calls 'perfectly' and are 'very professional,' while another client emphasized the 'excellent quality' of service. Clients appreciate the responsiveness and continuous improvement of the service, with one stating they rarely encounter issues. Feedback suggests that while training could always be enhanced, the dedication to high-quality service remains a strong point for AnswerForce.

Call Center Services for HR & Payroll Consulting Co

4.5 Feb 19, 2021

They’ve handled everything perfectly. Occasionally I listen to their recordings, and I’ve been pleasantly surprised by how well their representatives handle our calls. They’re very professional. I seldom have to contact them about an issue.
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Appointment Scheduling and Customer Orders for IT Company

4.0 Dec 24, 2017

Their work is excellent and very professional. AnswerForce is a company that offers an excellent service at a good cost. The service and treatment they provide is excellent quality.
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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Telecommunications Company
5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read more
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Industry Experience

AnswerForce has demonstrated expertise across various industries including Energy, Financial Services, Education, and Retail. Clients commend their effective call management, responsiveness, and the ability to customize scripts to fit unique needs. Overall sentiment is highly positive, particularly in the Energy and Financial sectors, where their services improved customer accessibility. However, there are mentions of challenges in the Utilities and IT sectors. Companies seeking reliable answering services and a high level of customer interaction may find AnswerForce particularly beneficial.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Business services Retail Utilities IT Services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Toronto emphasize Seologist’s expertise in SEO and website optimization, noting significant improvements in search visibility and brand presence. Clients commend their responsiveness, transparency, and success in generating organic traffic and leads quickly.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

60% Virtual receptionist

25% Answering services

15% Inbound appointment scheduling

24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.

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Reviews mention Puts the customer first
The feedback from Nriched Health Inc highlights 24H Virtual's commitment to customer-centric service. The client praised the personalized approach taken by Paul, the owner, who ensured clear communication and understanding of their needs. They noted that 24H Virtual's dedication to seamless integration and responsiveness significantly enhanced their customer support operations. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, underscoring the company's focus on prioritizing client satisfaction.

Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Corporate Travel Management +1

25% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Business Consulting

15% Back Office Outsourcing +2

15% Sales Outsourcing

10% IT Staff Augmentation

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% Virtual receptionist

45% Answering services

30% Inbound appointment scheduling

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Aptitude 360 Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Focus Areas

45% Virtual receptionist

55% Inbound appointment scheduling

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Transworld Systems Canada Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

35% Call Center Services

35% Funding & Investment

30% Back Office Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Headquartered in Toronto, Canada and Montréal, Canada, Transworld Systems Canada Inc. Is a small phone answering service. Their services include Call Center Services and Funding & Investment.
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Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% AI Consulting

30% Customer Service Outsourcing +2

5% Search Engine Optimization

5% Web Design

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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Pro Collections Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Financial Advising & Planning +1

25% Funding & Investment

Focus Areas

50% Virtual receptionist

50% Answering services

Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Focus Areas

10% Virtual receptionist

70% Answering services

20% Inbound appointment scheduling

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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TeleMED Diagnostic Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

10% Call Center Services

20% Application Testing

20% Compliance Consulting +4

20% IT Managed Services

10% Back Office Outsourcing

10% Business Consulting

10% IT Strategy Consulting

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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AnswerPlus

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

100% Call Center Services

Focus Areas

26% Virtual receptionist

50% Answering services

24% Inbound appointment scheduling

AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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Kontact Consulting

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Toronto, Canada

Services provided

20% Call Center Services

20% Business Consulting

20% IT Strategy Consulting +3

15% Branding

15% Graphic Design

10% Video Production

Focus Areas

100% Virtual receptionist

Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

25% Call Center Services

30% Commercial Brokerage Services

20% Customer Service Outsourcing +2

15% Fulfillment

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

40% Answering services

10% Inbound appointment scheduling

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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Rezolves

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Mississauga, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

15% Virtual receptionist

70% Inbound appointment scheduling

15% Answering services

Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

See all 1 projects

Mississauga, Canada

150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M5
6 - 9

+1 (416) 648-7581

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Annuities HQ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Call Center Services

20% Email Marketing

20% Pay Per Click +2

20% Sales Outsourcing

20% Social Media Marketing

Focus Areas

100% Virtual receptionist

Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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PatientSERV

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Corporate Training & Coaching +1

20% IT Strategy Consulting

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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Matayo Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton, Canada

Services provided

10% Call Center Services

40% Cybersecurity

10% BI & Big Data Consulting & SI +4

10% Robotics Process Automation

10% UX/UI Design

10% Web Design

10% Web Development

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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Hamilton, Canada

Lesterwood street
Hamilton, Canada L8V
1

+1.365.324.2933

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TAS-PAGE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Peterborough, Canada

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
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Mekka Communications Incorporated

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce

2 ContactPoint 360

3 Task Virtual

4 Seologist

5 24H Virtual

6 Top Virtual Assistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 6 Richmond Hill Virtual Receptionist Companies

AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Toronto, Canada

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

70% Call Center Services

45% Virtual receptionist

30% Other

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ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Ability to deliver

28.7/40.0

16.4/20 Reviews

4.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

41% Call Center Services

20% Virtual receptionist

59% Other

View Profile Visit Website
Task Virtual

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

28.2/40.0

17.6/20 Reviews

2.2/10 Clients & Experience

8.3/10 Market Presence

Service focus

10% Call Center Services

30% Virtual receptionist

90% Other

View Profile Visit Website
Seologist

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Ability to deliver

25/40.0

16.2/20 Reviews

2.1/10 Clients & Experience

6.7/10 Market Presence

Service focus

15% Call Center Services

35% Virtual receptionist

85% Other

View Profile Visit Website
24H Virtual

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

30.6/40.0

16.2/20 Reviews

9.3/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Call Center Services

60% Virtual receptionist

50% Other

View Profile Visit Website
Top Virtual Assistant

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

29.3/40.0

19.2/20 Reviews

4.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

10% Call Center Services

60% Virtual receptionist

90% Other

View Profile Visit Website
Profcallcenter

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Call Center Services

40% Virtual receptionist

40% Other

View Profile Visit Website
Pathway Communications

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Ability to deliver

8.7/40.0

0/20 Reviews

2.9/10 Clients & Experience

5.8/10 Market Presence

Service focus

30% Call Center Services

30% Virtual receptionist

70% Other

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HireAway

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

35% Virtual receptionist

75% Other

View Profile Visit Website
Eazy Virtual Services

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

30% Call Center Services

35% Virtual receptionist

70% Other

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Qallus JSR Inc.

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Call Center Services

25% Virtual receptionist

75% Other

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Aptitude 360 Inc

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

30% Virtual receptionist

50% Other

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VereQuest

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Ability to deliver

8.5/40.0

0/20 Reviews

2.3/10 Clients & Experience

6.1/10 Market Presence

Service focus

55% Call Center Services

45% Virtual receptionist

45% Other

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Transworld Systems Canada Inc.

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

50% Virtual receptionist

65% Other

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Peak Demand

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Ability to deliver

21.7/40.0

16.8/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

30% Call Center Services

25% Virtual receptionist

70% Other

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Pro Collections Limited

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

50% Virtual receptionist

75% Other

View Profile Visit Website
NCRi

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

40% Call Center Services

20% Virtual receptionist

60% Other

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Answer North America

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

100% Call Center Services

10% Virtual receptionist

View Profile Visit Website
TeleMED Diagnostic Management

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

40% Virtual receptionist

90% Other

View Profile Visit Website
AnswerPlus

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

26% Virtual receptionist

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Kontact Consulting

$5,000+

$150 - $199 / hr

2 - 9

Toronto, Canada

Ability to deliver

6/40.0

0/20 Reviews

2/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

100% Virtual receptionist

80% Other

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Latest Virtual Receptionist Articles

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template

Guide to Call Center Outsourcing

Updated March 24, 2026

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Updated March 24, 2026

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

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List of the Top Richmond Hill Virtual Receptionist Companies

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Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 6 Richmond Hill Virtual Receptionist Companies

Latest Virtual Receptionist Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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