Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
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$10,000+Undisclosed10,000+Córdoba, Argentina
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Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
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Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999München, Germany
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Founded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10,000+Thane, India
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EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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$1,000+< $25 / hr250 - 999
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See all 3 projectsGetCallers offers Contact Center Services, specifically focusing on real estate cold calling and telemarketing services. Feedback indicates that GetCallers provides quality service at competitive rates, leading to increased client acquisition. The company is praised for exceeding expectations and delivering comprehensive solutions efficiently through effective communication.
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UndisclosedUndisclosed50 - 249Virginia Beach, VA
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Posh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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$1,000+$25 - $49 / hr250 - 999Rockford, MN
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Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10,000+Bengaluru, India
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Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999New York, NY
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Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Sandton, South Africa
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Afrishore BPO is a Marketing Strategy company. In Sandton, South Africa and Dallas, Texas, the agency was established in 2016. Their services include Marketing Strategy and Call Center Services.
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UndisclosedUndisclosed50 - 249
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Prime Tech BPO is a telephone answering service. They offer Call Center Services and Other Marketing and were founded in 2018.
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$1,000+$25 - $49 / hr250 - 999Beograd, Serbia
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Trizma, a call center service, specializes in Call Center Services and Back Office Outsourcing. The firm is headquartered in Beograd, Serbia.
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$250,000+$25 - $49 / hr50 - 249Brentwood, TN
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Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
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TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999
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Launched in 2018, BPOLABS, a midsize call center company, is based in Barranquilla, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Santa Cruz de la Sierra, Bolivia
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Conecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
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See all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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UndisclosedUndisclosed10 - 49Naperville, IL
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SundogIT, Inc. Is a Back Office Outsourcing company. They are in Naperville, Illinois and have small team of experts. Their services include Back Office Outsourcing and Call Center Services.
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$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
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See all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
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$1,000+< $25 / hr10,000+Cairo, Egypt
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Based in Cairo, Egypt and cairo, Egypt, GCS is a large answering service. The team focuses on Call Center Services.
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$1,000+< $25 / hr50 - 249Kurukshetra, India
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AM2PM Support, a phone answering service, provides Call Center Services and Sales Outsourcing. The agency is in Sheridan, Wyoming and Kurukshetra, India.
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UndisclosedUndisclosed250 - 999Austin, TX
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Launched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston upon Hull, England
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The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999
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Wyatt Connect, a Customer Service Outsourcing company, offers Customer Service Outsourcing and Call Center Services. The agency is in Oro Valley, Arizona.
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$10,000+Undisclosed250 - 999San Diego, CA
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Valoroo, an IT staff augmentation company, is headquartered in San Diego, California. Established in 2019, the team provides IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
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ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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$1,000+< $25 / hr250 - 999Wrocław, Poland
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Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Gardena, CA
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Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Montego Bay, Jamaica
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Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
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UndisclosedUndisclosed50 - 249Fort Smith, AR
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AFS Business Solutions, a phone answering service, was established in 1984. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Dumaguete, Philippines
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Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
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Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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$50,000+$25 - $49 / hr10,000+Noida, India
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Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Gresham, OR
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AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999
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Bambus Group , a Market Research company, is in Pristina, Kosovo. The team offers Market Research and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr2 - 9Toledo, OH
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Comprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
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Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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$10,000+< $25 / hr50 - 249Jaipur, India
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Sarv Webs Pvt. Ltd. Is a Jaipur, India-based call center service. They provide Call Center Services and Sales Outsourcing and were founded in 2011.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
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Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$1,000+< $25 / hr50 - 249Bengaluru, India
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VMG BPO is a midsize Back Office Outsourcing company. Founded in 2005, the team specializes in Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249
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Call Managment Resources is an answering service company. The Columbus, Ohio-based company was launched in 1959. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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CloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49
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1st Carpet Cleaning London is a call center company. The London, England-based agency was founded in 2004. Their team provides Call Center Services and Sales Outsourcing.
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$5,000+$25 - $49 / hr250 - 999Plaridel, Philippines
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GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Bristol, England
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ChatPandas, a Customer Service Outsourcing company, is located in Albany, New York and Bristol, England. They specialize in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Köln, Germany
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TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9
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Call center service Flexitelco was established in 2024. The small team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999
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Tata Tele Business Services is a call center. Established in 1998, the company provides Call Center Services and Internet & Technology Law.
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
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Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
34.3/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services50% Virtual receptionist15% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kansas City, MO
Ability to deliver
32.8/40.019.6/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33.4/40.019.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.