Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$1,000+< $25 / hr250 - 999Wrocław, Poland
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Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Gardena, CA
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Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Montego Bay, Jamaica
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Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
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UndisclosedUndisclosed50 - 249Fort Smith, AR
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AFS Business Solutions, a phone answering service, was established in 1984. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Dumaguete, Philippines
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Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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Undisclosed$25 - $49 / hr250 - 999Lekki, Nigeria
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Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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$50,000+$25 - $49 / hr10,000+Noida, India
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Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Gresham, OR
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AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999
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Bambus Group , a Market Research company, is in Pristina, Kosovo. The team offers Market Research and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr2 - 9Toledo, OH
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Comprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
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Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+$25 - $49 / hr2 - 9
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Located in Charlotte , North Carolina, DigiPro360 is a call center service. Established in 2026, the team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr50 - 249Jaipur, India
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Sarv Webs Pvt. Ltd. Is a Jaipur, India-based call center service. They provide Call Center Services and Sales Outsourcing and were founded in 2011.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
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Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$1,000+< $25 / hr50 - 249Bengaluru, India
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VMG BPO is a midsize Back Office Outsourcing company. Founded in 2005, the team specializes in Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249
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Call Managment Resources is an answering service company. The Columbus, Ohio-based company was launched in 1959. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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CloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49
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1st Carpet Cleaning London is a call center company. The London, England-based agency was founded in 2004. Their team provides Call Center Services and Sales Outsourcing.
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$5,000+$25 - $49 / hr250 - 999Plaridel, Philippines
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GlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Köln, Germany
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TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9
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Call center service Flexitelco was established in 2024. The small team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999
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Tata Tele Business Services is a call center. Established in 1998, the company provides Call Center Services and Internet & Technology Law.
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UndisclosedUndisclosed10 - 49Bengaluru, India
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Livprop is a small Customer Service Outsourcing company in Bengaluru, India and Singapore, Singapore. The team offers Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Aqaba, Jordan
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See all 1 projectsWe are a Outsourcering company focused on call center, social media and new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their
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$1,000+Undisclosed2 - 9Canton, MI
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Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Chula Vista, CA
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Connempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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$10,000+$25 - $49 / hr1,000 - 9,999Karachi, Pakistan
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Abacus Technology Consultant is an ERP consulting and SI company founded in 1982. The team offers ERP consulting and SI and Business Consulting.
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$1,000+< $25 / hr250 - 999
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Founded in 2011, FIBER Group is a call center company. The team provides Call Center Services and Customer Service Outsourcing and is located in London, England and Napoli, Italy.
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$5,000+$150 - $199 / hr2 - 9Toronto, Canada
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Kontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
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Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49North Walsham, England
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Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999
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Helport AI is an AI Agents company. The San Diego, California-based agency was founded in 2020. Their team specializes in AI Agents and Call Center Services.
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$1,000+< $25 / hr250 - 999
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See all 1 projectsSirius Support offers recruitment services, providing skilled candidates that align with client needs. Feedback highlights their ability to source difficult-to-find talent, contributing to increased revenue and cost-effectiveness. Clients appreciate their virtual communication methods and the overall value provided by their services, making Sirius Support a reliable partner for business development endeavors.
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$1,000+< $25 / hr10 - 49Portchester, England
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Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
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Undisclosed< $25 / hr50 - 249Epping, Australia
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Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Bradford, England
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NexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
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Call center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.
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$1,000+< $25 / hr250 - 999Тоshkent, Uzbekistan
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Located in Тоshkent, Uzbekistan and Тоshkent, Uzbekistan, Contact Center LLC by Uztelecom is a telephone answering service. They provide Call Center Services and were founded in 2014.
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$1,000+< $25 / hr250 - 999Chennai, India
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Botomation is an AI firm founded in 1999. Their team offers Artificial Intelligence and Call Center Services.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
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Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Mumbai, India
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Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.
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UndisclosedUndisclosed50 - 249Terrebonne, Canada
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Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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Undisclosed$50 - $99 / hr10 - 49Horsham, England
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Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
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Answering Service United, a call center, is headquartered in and Phoenix, Arizona. Founded in 1989, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
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Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fort Myers, FL
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In Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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$5,000+< $25 / hr50 - 249Jaipur, India
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AndWeSupport is a telephone answering service founded in 2018. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
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Intelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
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Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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UndisclosedUndisclosed50 - 249
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AnswerConnect UK is an answering service launched in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.