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Innovating communication strategies

We help our clients boost productivity, enhance efficiency, and increase profitability by automating everything from sales and marketing, scheduling, announcements, payment processing, and more. Our cloud based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface which allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. Based in Atlanta, Georgia.

  • Undisclosed
  • Undisclosed
  • 10 - 49
  • Founded 2012
Average Review Rating
4.8
Total Reviews
3
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
5.0 /5

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    Overall Review Rating

    4.8
    • Quality

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    • Schedule

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    • Cost

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    • Willing to Refer

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    Payment Collection for Manufacturing Firm

    • Call Center Services
    • $50,000 to $199,999
    • Apr. 2019 - Feb. 2020
    4.5
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The great thing with them is they are proactive and deliver things timely."

    Aug 27, 2020

    DCDial delivered payment collection solutions to an electrical and electronic manufacturing company. The team helped the client to acquire sales from their customers without the need for physical interaction.

    Call Center Services for Debt Collection Organization

    • Call Center Services
    • Confidential
    • Apr. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Their customer support team is awesome."

    Jul 29, 2020

    DCDial provided call center services for a debt collection agency. Their team helped establish an automated-dial system to reach out to customers in different states. 

    Call Center Services for Mgmt. Software Firm

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2016 - May 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    2.0
    Willing to Refer
    5.0

    "Using DCDial has been extremely helpful increasing the contact ratio between the client and the consumer."

    Jun 3, 2019

    DCDial provided dialer services to improve a software company's connections with clients to generate leads.

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