Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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UndisclosedUndisclosed250 - 999Pune, India
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The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49
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See all 1 projectsSidekickAdmin offers comprehensive Contact Center Services, encompassing both inbound and outbound call handling, including receptionist tasks and appointment booking. The overall feedback highlights their professionalism, efficiency, and exceptional call quality. Clients appreciate their structured communication, detailed reporting, and patient customer support, resulting in increased revenue and satisfaction.
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UndisclosedUndisclosed10 - 49
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See all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
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UndisclosedUndisclosed10 - 49Williston, VT
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Contact Communications Inc. Is a small phone answering service established in 1989. Their team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Dubuque, IA
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Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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$5,000+$150 - $199 / hr250 - 999Surat, India
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Unixx Solutions, an IT strategy consulting company, was established in 2023. They focuses on IT strategy consulting and IT managed services.
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$250,000+$50 - $99 / hr50 - 249पुणे, India
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Founded in 2017, SYSCRYPTION TECHNOLOGIES PRIVATE LIMITED is a telephone answering service. The midsize team focuses on Call Center Services and Custom Software Development.
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$1,000+< $25 / hr50 - 249
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Founded in 2020, i-Call International is a call center company and Language Interpretation company. The agency offers Call Center Services and Language Interpretation.
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$75,000+< $25 / hr50 - 249
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Headquartered in Winona, Mississippi, True Voice is a call center. They specialize in Call Center Services and Advertising.
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
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TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Duncanville, TX
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Personalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Gurugram, India
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SAN Softwares is a telephone answering service. The Gurugram, India-based firm focuses on Call Center Services and Custom Software Development.
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
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The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed2 - 9Amsterdam, Netherlands
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Robotics Process Automation company Viqal is based in Amsterdam, Netherlands. Launched in 2020, the team focuses on Robotics Process Automation and Artificial Intelligence.
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$1,000+$25 - $49 / hr250 - 999Noida, India
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Answering service company IT MNC GROUP INDIA is headquartered in Noida, India. They offer Call Center Services and Mobile App Development and were established in 1995.
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Undisclosed< $25 / hr50 - 249
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TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999London, England
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Emerj.io, an answering service company, is based in London, England. The team offers Call Center Services and Tax Law.
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$1,000+$25 - $49 / hr10 - 49St. Augustine, FL
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AnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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$25,000+< $25 / hr250 - 999
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APTsol Ltd. Is a midsize Back Office Outsourcing company launched in 2017. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
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See all 1 projectsDesigning solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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$10,000+$25 - $49 / hr250 - 999
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Headquartered in , ByTechService is an IT managed services company. The team focuses on IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
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Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9West Hartford, CT
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Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.
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$5,000+< $25 / hr10 - 49
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TaskFree is a Salford, England-based telephone answering service. The team provides Call Center Services.
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$1,000+< $25 / hr10 - 49Park Ridge, IL
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Answering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Happy Valley, OR
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Securus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Naga, Philippines
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See all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
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$1,000+< $25 / hr50 - 249Angeles, Philippines
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Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tiranë, Albania
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Commercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.
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Undisclosed< $25 / hr250 - 999Legazpi City, Philippines
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Pandr Outsourcing, a midsize call center, is in Legazpi City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Bedford, Canada
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Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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$1,000+< $25 / hr10 - 49
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Kingasterisk Technology is a Rockville, Maryland-based call center and Customer Service Outsourcing company. Launched in 2008, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999
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Midsize telephone answering service IMPACT BPO, is based in Tegucigalpa, Honduras. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249
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Launched in 2010, ARC Pointe Call Center is an answering service company and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Westerville, OH
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No More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+Undisclosed50 - 249Kingston, Canada
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Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Marietta, GA
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Midsize IT managed services company 263Hub, is based in Marietta, Georgia and Harare, Zimbabwe. Their services include IT managed services and Mobile App Development.
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$5,000+$25 - $49 / hr10 - 49
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In Surat, India and Surat, India, Neorld is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr10 - 49Miami, FL
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Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
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Virtual ConnIQ is a call center service located in Consolacion, Philippines. Established in 2022, the team provides Call Center Services and Sales Outsourcing.
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$1,000+$100 - $149 / hr50 - 249Banyo, Australia
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Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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UndisclosedUndisclosed2 - 9Penryn, England
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See all 1 projectsSentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.
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$1,000+$100 - $149 / hr50 - 249Lahore, Pakistan
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Call Biz LLC is a PPC company launched in 2006. The midsize team specializes in Pay Per Click and Call Center Services.
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$1,000+< $25 / hr50 - 249Cebu City, Philippines
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Allied Fusion Services, Incorporated is a call center. They are in Cebu City, Philippines and Lungsod ng Cebu, Philippines. Their team specializes in Call Center Services and Back Office
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$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
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Teleactis Telepro SA, an answering service, was founded in 1996. The team focuses on Call Center Services.
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$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
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Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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UndisclosedUndisclosed250 - 999Dar es Salaam, Tanzania
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Established in 2015, Utel Global Company Limited is a call center company. The team provides Call Center Services and Customer Service Outsourcing and is based in Dar es Salaam, Tanzania.
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$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
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Answering service Digital Saving Solutions was established in 2018. In Lahore, Pakistan and Lahore, Pakistan, the team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249
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Established in 2014, LexHelper is a phone answering service and Customer Service Outsourcing company. The company offers Call Center Services and Customer Service Outsourcing, and is midsize.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
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38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
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32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
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31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
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36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
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36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.