HR Consulting
Less than $10,000
May - June 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It was extremely easy to work with their team."

Jun 28, 2022

Director, London Intensive Ltd

Anonymous

Other industries
United Kingdom
1-10 Employees
Online Review

Sentics Customer Care Ltd provided call center services for a driving learning platform. They took charge of answering customer calls on a regular basis.

The client was pleased with the services provided. Sentics Customer Care Ltd impressed with their level of professionalism, which made them a highly recommendable partner. They were supportive, capable, and reliable throughout.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the director at London Intensive LTD.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sentics Customer Care Ltd?

We need help with answering all our calls

SOLUTION

How did you select this firm and what were the deciding factors?

They took over the responsibility of answering all our calls

Describe the project in detail and walk through their service package.

Diverted our landline to their HQ and that was it. Simple as that

How many resources from the vendor's team worked with you, and what were their positions?

We work with 5 members of their team

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Very good service

How effective was the workflow between your team and theirs?

It was extremely easy to work with their team.

What did you find most impressive or unique about this company?

Their professionalism

Are there any areas for improvement or something they could have done differently?

Not that I can think of

RATINGS

5.0

"Great service"

Sentics Customer Care Ltd

Help businesses focus on the things they do best

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