Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
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Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
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RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
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Established in 2023, Mendez Future Gen Solutions Limited - BPO Company In St Catherine, Jamaica is a call center service. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
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Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249
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Novacall is a midsize Pretoria, South Africa-based call center and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Rawalpindi, Pakistan
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WePay Technologies - BPO and Call Center is a phone answering service. Based in Rawalpindi, Pakistan, their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
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In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Palmdale, CA
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See all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
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Undisclosed< $25 / hr50 - 249Dehiwala-Mount Lavinia, Sri Lanka
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Businessfocus 360 is a Back Office Outsourcing company. The team is in Dehiwala-Mount Lavinia, Sri Lanka, and their services include Back Office Outsourcing and Document Digitization & Management.
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UndisclosedUndisclosed2 - 9
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Launched in 2023, Assistant Aly is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
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Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Runcorn, England
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Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Puyallup, WA
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Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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$10,000+< $25 / hr10 - 49Barranquilla, Colombia
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G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
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UndisclosedUndisclosed2 - 9Itasca, IL
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LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
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See all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
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$5,000+< $25 / hr10 - 49
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Based in Moka, Mauritius, AssistFlow Solutions Ltd is a phone answering service. They provide Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
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Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr10 - 49
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Founded in 2020, Gain Bargain Support is a call center. The small team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Bhopal, India
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Founded in 2022, Avyaan Management Pvt. Ltd is a midsize AI firm. Their services include Artificial Intelligence and BI & big data consulting & SI.
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$25,000+Undisclosed250 - 999Santiago, Panama
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QSolve is a Robotics Process Automation company. Their team is headquartered in Santiago, Panama and Nyeri, Kenya and focuses on Robotics Process Automation and Back Office Outsourcing.
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$50,000+$25 - $49 / hr250 - 999
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Global Com is a Market Research company. Founded in 2014, the agency is headquartered in. Their services include Market Research and Call Center Services.
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$1,000+Undisclosed10 - 49Geneva, IL
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Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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Clientime is a call center company. They are located in Paradise, Canada and have small team. They provide Call Center Services.
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UndisclosedUndisclosed50 - 249Rabat, Morocco
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Marketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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$1,000+$25 - $49 / hr10 - 49Harlow, England
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Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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$25,000+$25 - $49 / hr10 - 49
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CallerDesk, an IT strategy consulting company, was founded in 2016. The company offers IT strategy consulting and other IT consulting and SI, and is small.
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UndisclosedUndisclosed250 - 999New Delhi, India
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MNS Credit Management Group Private Ltd. Is a Business Consulting company. The New Delhi, India-based agency provides Business Consulting and Financial Advising & Planning.
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
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SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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UndisclosedUndisclosed50 - 249Lowestoft , England
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Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
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New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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UndisclosedUndisclosed250 - 999Littleton, CO
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See all 1 projectsSalesHive is a company that offers outbound call center services and lead generation. The overall feedback from reviews is overwhelmingly negative, with 100% of reviewers expressing dissatisfaction. Common criticisms include using incorrect client information, poor project management, and an unresponsive attitude towards feedback, resulting in unmet project goals and customer frustration.
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UndisclosedUndisclosed2 - 9Sausalito, CA
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Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
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OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999
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Fulfillment company Fulfillment for Europe was established in 2010. Located in Waterford, Ireland and Leers, France, the team provides Fulfillment and Freight forwarding.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
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Launched in 2024, WeTechHub is a call center service. The team specializes in Call Center Services and Social Media Marketing.
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$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
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Elite Techlogix is a website development firm. The team specializes in Web Development and Call Center Services, and the agency is located in Lahore, Pakistan.
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$10,000+Undisclosed50 - 249
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247 Virtual Solution is a call center service. The New York, New York-based team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Wokingham, England
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Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Durban, South Africa
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Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Bengaluru, India
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Call center company GlobalDial Services was launched in 2014. The agency focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249
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CallEEAST, a phone answering service, was launched in 1990. The midsize team provides Call Center Services.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
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Green Feather Technologies Ltd. Is a Back Office Outsourcing company. They were established in 2022, and their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+< $25 / hr250 - 999Amman, Jordan
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IcoNics Group , an answering service, is headquartered in Amman, Jordan. They provide Call Center Services and Content Marketing and were launched in 2022.
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$1,000+$25 - $49 / hr10 - 49
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MCA Leads Gateway is a phone answering service. Their team is based in New York, New York. The company focuses on Call Center Services and Sales Outsourcing.
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$1,000+Undisclosed10 - 49Tallinn, Estonia
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See all 1 projectsFontakt is a leading B2B telemarketing and presales agency in the Baltic and Nordic region, providing high-performance calling services, lead generation, and sales process support for companies
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UndisclosedUndisclosed2 - 9Ottawa, Canada
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Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+$100 - $149 / hr250 - 999
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AstraQom Romania, a midsize answering service company, is based in Eindhoven, Netherlands. Their services include Call Center Services and CRM consulting and SI.
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$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
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China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
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36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.