Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$1,000+< $25 / hr10 - 49Cheyenne, WY
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Witcom Marketing is a small Back Office Outsourcing company located in Cheyenne, Wyoming. The team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+$300+ / hr50 - 249Wheaton, IL
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See all 1 projectsBusiness Automation USA empowers companies through intelligent automation, helping optimize workflows, enhance productivity, and reduce costs. They provide tailored solutions in CRM integration,
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$5,000+< $25 / hr1,000 - 9,999Dallas, TX
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See all 1 projectsSkyLight Global is a U.S.-based global business operations and technology partner helping companies build, manage, and scale high-performing operations worldwide. Headquartered in Dallas, Texas,
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UndisclosedUndisclosed50 - 249Albuquerque, NM
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See all 3 projectsECOMKINETIC offers services including Wholesale FBA, Amazon automation, and product audits for e-commerce businesses. Reviews highlight their expertise in increasing sales, efficient project management, and good value for cost. Clients commend ECOMKINETIC for their professionalism, responsiveness, and delivering measurable outcomes, making them a recommended choice for scaling Amazon businesses and enhancing e-commerce operations.
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$1,000+$25 - $49 / hr50 - 249
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See all 1 projectsWithout meaningful connections, how could businesses retain customers, drive growth, or truly stand out in a competitive market? Many companies are facing challenges in managing their customer
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$25,000+Undisclosed50 - 249Tiranë, Albania
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OasCall is an answering service. They are in Tiranë, Albania and have midsize team of experts. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249
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Altia Smart City is a Commercial Development company. The team is in San Pedro Sula , Honduras, and their services include Commercial Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Fife, WA
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Pro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Palm Desert, CA
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Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr250 - 999
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Call center hi-connect was founded in 2008. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
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Call center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
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Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9
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Call center company Answer MTI was established in 1982. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9
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Telephone answering service Front Office Solutions was founded in 2012. The team specializes in Call Center Services and is in La Grande, Oregon.
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$1,000+$150 - $199 / hr50 - 249Provo, UT
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Located in Provo, Utah, CallForce is a phone answering service. Launched in 2016, the team focuses on Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Mysuru, India
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Infomaze One is a Back Office Outsourcing company. Launched in 2019, the company specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9San Diego, CA
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Established in 2024, Starry Solutions is a phone answering service. The agency offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Aubergenville, France
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Leads Provider, a call center service, is based in Aubergenville, France. They specialize in Call Center Services.
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Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
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Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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UndisclosedUndisclosed10 - 49
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Answer United is a Kalamazoo, Michigan-based telephone answering service. Launched in 1965, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Austin, TX
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Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sandy, OR
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Answer Ally is a call center service. Headquartered in Sandy, Oregon, the company was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
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FirstComm, an unified communications consulting & SI company, offers unified communications consulting & SI and IT managed services. The firm is in Fairlawn, Ohio.
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UndisclosedUndisclosed250 - 999Mandaue, Philippines
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BPOSeats is a telephone answering service launched in 2014. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
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See all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
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$1,000+< $25 / hr10 - 49New Delhi, India
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Established in 2017, Nimble Remote Subscription Staffing is a small call center company. Their services include Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Konya, Türkiye
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IMA Contact is a Konya, Türkiye-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were established in 2007.
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$1,000+< $25 / hr10 - 49
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Breeze Assistants Agency is a Recruiting company headquartered in Davao City, Philippines and Cebu City , Philippines. Their services include Recruiting and HR Outsourcing.
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$1,000+< $25 / hr10 - 49Medellín, Colombia
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Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Irvine, CA
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Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Bohemia, NY
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Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Undisclosed< $25 / hr10 - 49
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See all 1 projectsVirtue Techies offers Contact Center Services, including Inbound Call Center and Customer Support Services. The overall feedback highlights their affordable pricing, effective communication, and strong alignment with client values. Clients appreciate the fast pick-up times and comprehensive information provided over phone calls, emphasizing their satisfaction with the service quality.
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UndisclosedUndisclosed2 - 9Oklahoma City, OK
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Rattan Consulting, an IT strategy consulting company, specializes in IT strategy consulting and cloud consulting & SI. The company is based in Oklahoma City, Oklahoma.
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$1,000+< $25 / hr50 - 249
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ACXend is a call center company. They provide Call Center Services and Content Moderation Services and are located in Mandaluyong City, Philippines and Cagayan de Oro City, Philippines.
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$1,000+< $25 / hr50 - 249Miami, FL
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Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Ocala, FL
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24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Catonsville, MD
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Zayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
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RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
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Established in 2023, Mendez Future Gen Solutions Limited - BPO Company In St Catherine, Jamaica is a call center service. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
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Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249
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Novacall is a midsize Pretoria, South Africa-based call center and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Rawalpindi, Pakistan
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WePay Technologies - BPO and Call Center is a phone answering service. Based in Rawalpindi, Pakistan, their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
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In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Palmdale, CA
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See all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
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Undisclosed< $25 / hr50 - 249Dehiwala-Mount Lavinia, Sri Lanka
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Businessfocus 360 is a Back Office Outsourcing company. The team is in Dehiwala-Mount Lavinia, Sri Lanka, and their services include Back Office Outsourcing and Document Digitization & Management.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
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Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Runcorn, England
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Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Stamford, CT
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Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Puyallup, WA
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Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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List of the Top 15 Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
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32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
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36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
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30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.