Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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UndisclosedUndisclosed10 - 49Schagen, Netherlands
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VA Buro is a telephone answering service in Schagen, Netherlands. The team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9
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Virtual Secretary Assistant, a small telephone answering service, is headquartered in Netherlands. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Hoorn, Netherlands
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Vaart | Antwoordservice, Klantenservice & Virtual Assistants is a small Hoorn, Netherlands-based phone answering service. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Voorschoten, Netherlands
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DG Business Support is an answering service. Their small team is based in Voorschoten, Netherlands. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Zeist, Netherlands
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Headquartered in Zeist, Netherlands, VA4u - de Virtual Assistant voor jou is a small telephone answering service. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9
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SAN Virtual Assistant is an answering service. The team is headquartered in Netherlands, and their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Tuitjenhorn, Netherlands
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Virtual Assistant Solutions is an answering service. Their small team is located in Tuitjenhorn, Netherlands. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Veenendaal, Netherlands
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SAM Assistants is a call center headquartered in Veenendaal, Netherlands. Established in 2016, the team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Hillegom, Netherlands
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ViA Mathilda is a small answering service launched in 2023. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9
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Established in 2019, Miss Tomorrow VA is a small call center. Their team offers Call Center Services.
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$10,000+< $25 / hr50 - 249
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Founded in 2021, H2G Healthcare Solutions is a midsize call center service and Back Office Outsourcing company. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
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MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999St. Petersburg, FL
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Established in 2016, Bold Business is a telephone answering service. The team offers Call Center Services and Search Engine Optimization.
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$10,000+$25 - $49 / hr1,000 - 9,999
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Large Business Consulting company Mercier Consultancy Group, is in Athina, Greece and Bruxelles, Belgium. The team focuses on Business Consulting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
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Small Email Marketing company AIDEVGEN, is located in Islamabad, Pakistan. Their services include Email Marketing and Custom Software Development.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
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$1,000+< $25 / hr250 - 999Santa Catarina, Mexico
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One Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
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Undisclosed< $25 / hr2 - 9Toronto, Canada
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Small telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
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Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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UndisclosedUndisclosed10 - 49Mesa, AZ
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Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.
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$1,000+< $25 / hr10 - 49Kampala, Uganda
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Kastommed BPO Solutions LTD is a call center service. The team offers Call Center Services and Customer Service Outsourcing and is located in Kampala, Uganda.
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Undisclosed$25 - $49 / hr10 - 49
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Albaly group (Global Assistant), a small call center, is in Bangkok, Thailand. The team offers Call Center Services and Business Consulting.
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Undisclosed< $25 / hr10 - 49
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M&N Networking is an answering service. They are located in Petion-Ville, Haiti, and their services include Call Center Services and Recruitment Process Outsourcing.
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$1,000+< $25 / hr50 - 249Panchkula, India
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BEYOND JUST SERVICE is an answering service company. The team is located in Panchkula, India and Wednesbury, England, and their services include Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr10 - 49Nashik, India
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See all 1 projectsSales Wolfs Australia offers comprehensive sales and back-up support services, including B2B sales management. Reviewers consistently praise their excellent service, effective project management, and the ability to train personnel quickly to achieve great outcomes. Overall, clients are highly satisfied with their performance and innovation.
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UndisclosedUndisclosed250 - 999Amman, Jordan
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Nova Call Centers is a midsize Amman, Jordan-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
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Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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$1,000+< $25 / hr10 - 49New York, NY
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Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
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See all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed250 - 999Littleton, CO
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See all 1 projectsSalesHive is a company that offers outbound call center services and lead generation. The overall feedback from reviews is overwhelmingly negative, with 100% of reviewers expressing dissatisfaction. Common criticisms include using incorrect client information, poor project management, and an unresponsive attitude towards feedback, resulting in unmet project goals and customer frustration.
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$1,000+$25 - $49 / hr10 - 49
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Founded in 2020, Smart Workforce is a call center service and Document Digitization & Management company. Their team specializes in Call Center Services and Document Digitization & Management.
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Undisclosed< $25 / hr10 - 49
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Sales Outsourcing company MCA LEADZ provides Sales Outsourcing and Call Center Services. They were established in 2023.
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$1,000+< $25 / hr10 - 49Novi Sad, Serbia
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Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.
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UndisclosedUndisclosed50 - 249
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Rapid Phone Center is an answering service company founded in 2014. The team provides Call Center Services and Back Office Outsourcing and is headquartered in Los Angeles, California.
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UndisclosedUndisclosed10 - 49Reno, NV
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Call center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
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See all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+Undisclosed250 - 999Pateros, Philippines
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Launched in 2011, Philippine Leads is an Email Marketing company. The firm offers Email Marketing and Search Engine Optimization.
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$1,000+$300+ / hr250 - 999Antananarivo, Madagascar
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Beepeeoo is an Advertising company launched in 2015. Their services include Advertising and Public Relations.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsZee Tech Support offers comprehensive Customer Support Services, excelling in both digital marketing and Contact Center Services. The reviews highlight their effective project management style, characterized by timely updates and high prioritization of tasks. Clients report significant business improvements and unanimously recommend Zee Tech Support for their exceptional service delivery in managing customer needs.
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$5,000+Undisclosed50 - 249Sankt Pölten, Austria
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Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Bhubaneswar, India
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Qeflox is a Bhubaneswar, India-based Conversion Optimization company. They provide Conversion Optimization and Digital Strategy.
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$5,000+Undisclosed10 - 49Enschede, Netherlands
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De Leadopvolgers, an answering service company and Sales Outsourcing company, was founded in 2021. The agency offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Olathe, KS
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ECS Virtual Support is a call center. The firm is located in Olathe, Kansas. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249London, England
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Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Melbourne, FL
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Founded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mumbai, India
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Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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Undisclosed$25 - $49 / hr10 - 49
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In Millville, New Jersey, A Message Center, Inc is a phone answering service. Their services include Call Center Services.
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$1,000+Undisclosed50 - 249BANGALORE, India
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MegaaOpes Solutions is an answering service launched in 2012. Their services include Call Center Services.
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Undisclosed< $25 / hr50 - 249Lahore, Pakistan
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Launched in 2008, MM TECH BPO is an Email Marketing company. Their services include Email Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr50 - 249Madgaon, India
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Call center Invicta eSolutions Pvt Ltd was established in 2015. Located in Madgaon, India, the team specializes in Call Center Services and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
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32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
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36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
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36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
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31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
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30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
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36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
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36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
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35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
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34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Sugar Land, TX
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36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.