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Get a custom proposalAI Assistant for Customer Support Automation
Hoory AI is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions.
This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.
Hoory AI core features and benefits include the following:
- Knowledge-Based Al Assistant
- Rule-Based Al Assistant
- Call-Based Al Assistant
- GPT 40, Gemini, Claude, or Custom LLM Integration Automation
- Omni-Channel Inbox
- Multilingual Text & Audio Support
- Transliteration
- Automation
Automate customer support ticket management and resolution with Hoory AI's knowledge-based assistants, resolving up to 90,000 requests per minute for swift and personalized interactions with customers.
Enhance efficiency and collaboration among support agents by utilizing Hoory AI's workflow management automation tools, ensuring seamless communication and task allocation for timely issue resolution.
Improve customer reach and engagement by utilizing Hoory AI's omni-channel inbox capabilities, enabling support across multiple channels for a wider audience coverage and enhanced customer experience.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
50 - 249
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Year founded
Founded 2019
Service Lines
- Generative AI
- 40%
Select Focus Area
- AI Expertise
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- Machine Learning
- 10%
- Inbound Services
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- Customer Service Outsourcing
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- Generative AI Focus
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- Outbound Services
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Industries
- Business services
- 15%
- eCommerce
- 15%
- Financial services
- 10%
- Gaming
- 10%
- Education
- 5%
- Gambling
- 5%
- Government
- 5%
- Information technology
- 5%
- Insurance
- 5%
- Media
- 5%
- Medical
- 5%
- Other industries
- 5%
- Real estate
- 5%
- Telecommunications
- 5%
Clients
- Enterprise (>$1B)
- 35%
- Midmarket ($10M - $1B)
- 35%
- Small Business (<$10M)
- 30%
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