Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
-
$10,000+< $25 / hr10 - 49Barranquilla, Colombia
Services provided
Focus Areas
G2A CONSULTING GROUP SAS, a call center, offer Call Center Services and Sales Outsourcing. They were founded in 2018.
Read more -
UndisclosedUndisclosed2 - 9Itasca, IL
Services provided
Focus Areas
LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
Focus Areas
See all 1 projectsRezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
-
$5,000+< $25 / hr10 - 49
Services provided
Focus Areas
Based in Moka, Mauritius, AssistFlow Solutions Ltd is a phone answering service. They provide Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Founded in 2020, Gain Bargain Support is a call center. The small team provides Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$50 - $99 / hr250 - 999Bhopal, India
Services provided
Focus Areas
Founded in 2022, Avyaan Management Pvt. Ltd is a midsize AI firm. Their services include Artificial Intelligence and BI & big data consulting & SI.
Read more -
$25,000+Undisclosed250 - 999Santiago, Panama
Services provided
Focus Areas
QSolve is a Robotics Process Automation company. Their team is headquartered in Santiago, Panama and Nyeri, Kenya and focuses on Robotics Process Automation and Back Office Outsourcing.
Read more -
$50,000+$25 - $49 / hr250 - 999
Services provided
Focus Areas
Global Com is a Market Research company. Founded in 2014, the agency is headquartered in. Their services include Market Research and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49Geneva, IL
Services provided
Focus Areas
Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Clientime is a call center company. They are located in Paradise, Canada and have small team. They provide Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
Focus Areas
Marketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
Read more -
$1,000+$25 - $49 / hr10 - 49Harlow, England
Services provided
Focus Areas
Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999New Delhi, India
Services provided
Focus Areas
MNS Credit Management Group Private Ltd. Is a Business Consulting company. The New Delhi, India-based agency provides Business Consulting and Financial Advising & Planning.
Read more -
Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
Focus Areas
SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
Read more -
UndisclosedUndisclosed50 - 249Lowestoft , England
Services provided
Focus Areas
Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
Focus Areas
New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
Read more -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
Focus Areas
OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999
Services provided
Focus Areas
Fulfillment company Fulfillment for Europe was established in 2010. Located in Waterford, Ireland and Leers, France, the team provides Fulfillment and Freight forwarding.
Read more -
$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
Focus Areas
Launched in 2024, WeTechHub is a call center service. The team specializes in Call Center Services and Social Media Marketing.
Read more -
$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
Services provided
Focus Areas
Elite Techlogix is a website development firm. The team specializes in Web Development and Call Center Services, and the agency is located in Lahore, Pakistan.
Read more -
$10,000+Undisclosed50 - 249
Services provided
Focus Areas
247 Virtual Solution is a call center service. The New York, New York-based team provides Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49Wokingham, England
Services provided
Focus Areas
Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
True Call Group, a call center, is based in Yerevan, Armenia. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Annotto Bay, Jamaica
Services provided
Focus Areas
NK Customer Solutions is an answering service company. The Annotto Bay, Jamaica-based company was established in 2019. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Durban, South Africa
Services provided
Focus Areas
Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Bengaluru, India
Services provided
Focus Areas
Call center company GlobalDial Services was launched in 2014. The agency focuses on Call Center Services and Back Office Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
CallEEAST, a phone answering service, was launched in 1990. The midsize team provides Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
Focus Areas
Green Feather Technologies Ltd. Is a Back Office Outsourcing company. They were established in 2022, and their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
Focus Areas
Established in 2019, Calltastic is an answering service. The midsize team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999Amman, Jordan
Services provided
Focus Areas
IcoNics Group , an answering service, is headquartered in Amman, Jordan. They provide Call Center Services and Content Marketing and were launched in 2022.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
MCA Leads Gateway is a phone answering service. Their team is based in New York, New York. The company focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
Focus Areas
See all 1 projectsFontakt is a leading B2B telemarketing and presales agency in the Baltic and Nordic region, providing high-performance calling services, lead generation, and sales process support for companies
Read more -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
Focus Areas
Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Focus Areas
Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
Read more -
$1,000+$100 - $149 / hr250 - 999
Services provided
Focus Areas
AstraQom Romania, a midsize answering service company, is based in Eindhoven, Netherlands. Their services include Call Center Services and CRM consulting and SI.
Read more -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Services provided
Focus Areas
China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Dublin, Ireland
Services provided
Focus Areas
Answering service company CallPageboy Call Centre is located in Dublin, Ireland. They focus on Call Center Services and Sales Outsourcing and were launched in 1972.
Read more -
$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
Services provided
Focus Areas
Getaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Lafayette, IN
Services provided
Focus Areas
Aqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Dublin, Ireland
Services provided
Focus Areas
Abtran is an answering service. Their large team is located in Dublin, Ireland and offers Call Center Services and Back Office Outsourcing. The firm was founded in 1997.
Read more -
UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
Focus Areas
AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
Read more -
UndisclosedUndisclosed250 - 999Hurst, TX
Services provided
Focus Areas
Alliance PDMS is a call center service. They are in Hurst, Texas and have midsize team. Their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Carrollton, GA
Services provided
Focus Areas
Answering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
Read more -
UndisclosedUndisclosed10,000+AAM, Argentina
Services provided
Focus Areas
VN GLOBAL BPO is a call center company headquartered in AAM, Argentina. They focus on Call Center Services and Back Office Outsourcing and were founded in 1994.
Read more -
UndisclosedUndisclosed10,000+São Paulo, Brazil
Services provided
Focus Areas
Neobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil.
Read more -
UndisclosedUndisclosed1,000 - 9,999Antiguo Cuscatlan, El Salvador
Services provided
Focus Areas
Answering service company SkyCom offers Call Center Services and Back Office Outsourcing. They were founded in 2004.
Read more -
UndisclosedUndisclosed1,000 - 9,999Guayaquil, Ecuador
Services provided
Focus Areas
Launched in 2001, ACC American Call Center is a call center company. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kemah, TX
Services provided
Focus Areas
Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Services provided
Focus Areas
Forcontact, a telephone answering service and Customer Service Outsourcing company, is located in Chiasso, Switzerland. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Jackson, MS
Services provided
Focus Areas
Triad Office Solutions, a telephone answering service, was established in 2010. The company offers Call Center Services, and is small.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.