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Top Virtual Receptionist Services in the United Kingdom

Ratings Updated: April 4, 2026

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Communicative
Clients consistently highlight VoiceNation's outstanding communication, noting their prompt responses to inquiries and issues. One reviewer emphasized the company's eagerness to adapt their services to meet specific needs, stating they reply almost immediately to requests. The ability to build a custom system was particularly impressive, showcasing their commitment to effective collaboration. Overall, feedback indicates a strong sentiment of satisfaction regarding VoiceNation's communicative approach, with clients feeling supported throughout their engagement.

Answering Services for Catering Company

5.0 Nov 26, 2019

After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.
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Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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This provider is fluent in 2 languages:

English

Spanish

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Prialto

5.0 44 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on Prialto highlights their effectiveness in streamlining operations and providing administrative support. Clients reported significant time savings, such as three hours per week from organized systems, and praised the quality and responsiveness of their assigned team members. Notably, one client was able to double their client capacity due to the assistance received. Overall, sentiment is highly positive, with minimal suggestions for improvement regarding industry-specific knowledge.
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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Industry Experience

The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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Top Customer Service

5.0 67 reviews

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Premier Verified

$1,000+

Undisclosed

250 - 999

London, England

Services provided

10% Call Center Services

80% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

Top Customer Service is a dedicated contact center providing comprehensive customer support services such as inbound call handling, telephonic support, and customer care services. Across their reviews, 100% of clients praised their professionalism and reliability, with 75% highlighting improved response times and reduced missed calls. Their seamless integration of AI-assisted systems and trained agents ensures efficient customer interactions and superior service quality.

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26 of 26 reviews are 5 stars

7 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.
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12 of 12 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for eCommerce Products Brand
5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read more
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London, England

40 Wenlock Road MASBROUGH STREET
London, England N1 7GH
101 - 150

8889730077

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Paragon Sales Solutions

4.9 45 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Countesthorpe, England

Services provided

25% Call Center Services

25% Sales Outsourcing

25% Social Media Marketing +3

10% Other Marketing

10% Web Design

5% Business Consulting

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Paragon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.

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2 of 2 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Paragon Sales Solutions for their effective communication and project management. One client noted, "Veronica has been amazing," highlighting her responsiveness and representation of their values. Another client commended the team for exceeding expectations in website design and telesales support. Overall, feedback indicates a strong culture fit, valuable insights, and a commitment to client success, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (18) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner.
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More responsive than most other service providers

Paragon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (28) Ireland (1) Malaysia (1) United States (1)

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Answer4u

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

55% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

12% Virtual receptionist

75% Answering services

13% Inbound appointment scheduling

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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Reviews mention Timely
The sentiment regarding timeliness in AnswerForce's service is overwhelmingly positive. Clients appreciate their quick response times and efficient issue resolution. For instance, one client noted that AnswerForce responds on the same day or as quickly as possible to feedback, while another highlighted their ability to answer calls promptly, regardless of the time. This responsiveness has significantly contributed to improved client interactions, with one client reporting a 93% consultation booking rate due to their timely service.

Answering Service for Oil & Gas Service Company

5.0 Aug 23, 2021

I typically reach out via live chat. They are highly responsive via live chat, email, and phone calls though. They are quick to respond and to resolve issues. They have also implemented requested features pretty quickly, which is really pretty impressive.
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Answering Services & Inbound Client Mgmt for Tutoring Co

4.0 Apr 30, 2020

I’m the type of business that when someone calls, they want the call answered, or they’re going to move on to the next company. AnswerForce answers every time, and they answer quickly. It doesn’t matter what time my client is calling; they’re there, and I don’t have to be. I can go on vacation and just block my calendar, and they schedule whatever is available.
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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Oil & Gas Service Company
5.0 — AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. Read more
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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.
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Edinburgh, Scotland

11 Rutland Street
Edinburgh, Scotland EH1 2AB
76 - 100

08000119020

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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

58% Virtual receptionist

24% Answering services

18% Inbound appointment scheduling

Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

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Reviews mention High-quality work
Verbatim Virtual Receptionists receives high praise for their high-quality work, particularly the professionalism and skill of their receptionists. Clients highlight the comprehensive training provided to staff, which enhances service delivery. One client noted that during a period of significantly increased call volume, Verbatim maintained high service levels without missing any calls, thereby impressing their own clients. Overall, the feedback reflects strong satisfaction with the quality and reliability of Verbatim's services.

Overflow Call Handling for Outsourcer

5.0 Apr 24, 2020

The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Industry Experience

Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.
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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Sales Outsourcing

Focus Areas

29% Virtual receptionist

57% Answering services

14% Inbound appointment scheduling

AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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Reviews mention Easy to work with
The reviews for AnswerConnect consistently highlight their ease of collaboration. Clients appreciate the straightforward process for modifying scripts and the prompt availability of support when issues arise. One client noted, "It is impressive how easy it is to get someone on the phone to help when an issue arises," while another remarked, "They are easy to use." Overall, the sentiment reflects a strong satisfaction with AnswerConnect's user-friendly service and effective communication.

Call Center Services for Legal Services Provider

5.0 Oct 16, 2020

It is also impressive how easy it is to get someone on the phone to help when an issue arises.
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High Volume Customer Support for IT Company

5.0 Aug 12, 2017

I have enjoyed working with them. Not at the moment. I like working with them very much.
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17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company
5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)

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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

25% Virtual receptionist

65% Answering services

10% Inbound appointment scheduling

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

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Reviews mention Easy to reach
Clients have consistently praised Face for Business for their excellent communication and accessibility. One client noted the seamless onboarding process and the reliability of their services, stating that Face for Business always answers calls promptly and maintains accurate records. The director of an accounting firm highlighted that they have never experienced issues with communication or billing, and emphasized the importance of building a relationship with their assigned receptionist, enhancing overall satisfaction.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

We’ve never had a problem with communications or billing. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate. We communicate via emails and phone calls.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Birmingham, England

Services provided

20% Call Center Services

20% AI Development

20% Application Testing +2

20% Custom Software Development

20% Direct Marketing

Focus Areas

100% Virtual receptionist

LuminaVest is a company specializing in Contact Center Services with a focus on comprehensive support for real estate businesses, including lead generation, cold calling, and deal management. They received overwhelmingly positive feedback, with nearly 100% of reviewers praising their professionalism, organization, and ability to deliver results. Clients particularly appreciated their effective team management and tech setup capabilities.

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Industry Experience

LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
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$399 Supreme Package (One-Time Sign Up Fee) $699 Signature Package (One-Time Sign Up Fee) $999 Ultima Package (One-Time Sign Up Fee)

Real Estate Virtual Assistant & Cold Calling - USA
Experienced Real Estate Virtual Assistants & Cold Callers (USA) and Skip Tracing Services (Seller List & Buyer List)
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Medical PA

4.5 1 review

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

65% Virtual receptionist

20% Inbound appointment scheduling

15% Answering services

Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
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Industry Experience

Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Focus Areas

10% Virtual receptionist

80% Inbound appointment scheduling

10% Answering services

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

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Industry Experience

Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.
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Daktela UK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, England

Services provided

100% Call Center Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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Abacus Outsourcing

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Focus Areas

25% Virtual receptionist

40% Inbound appointment scheduling

35% Answering services

Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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London, England

2 Kingdom Street
London, England W2 6BD
2 - 5

+44 (0) 203 580 4343

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The Call Answering Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston upon Hull, England

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
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ChatPandas

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bristol, England

Services provided

20% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

ChatPandas, a Customer Service Outsourcing company, is located in Albany, New York and Bristol, England. They specialize in Customer Service Outsourcing and Call Center Services.
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Bristol, England

150 Saint Michael's Hill
Bristol, England BS2 8DA
41 - 49

+44 20 3286 1548

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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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Ultracomms

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Portchester, England

Services provided

100% Call Center Services

Focus Areas

49% Virtual receptionist

51% Answering services

Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
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Hero PA

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Horsham, England

Services provided

90% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Focus Areas

20% Virtual receptionist

70% Answering services

10% Inbound appointment scheduling

Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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Connect Communications Services Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Roslin, Scotland

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

37% Virtual receptionist

38% Answering services

25% Inbound appointment scheduling

Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Emerj.io

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

13% Call Center Services

7% Tax Law

5% Back Office Outsourcing +61

3% Direct Marketing

2% Accounting

2% Corporate Law

2% HR Consulting

2% HR Outsourcing

2% IT Staff Augmentation

2% Insurance Services & Brokers

2% Mobile App Development

2% PEO/Employee Leasing

2% Recruiting

2% Recruitment Process Outsourcing

2% Talent Representation

2% Web Development

1% AR/VR Development

1% Advertising

1% Affiliate Marketing

1% Banking Law

1% Branding

1% Business Consulting

1% Commercial Financing

1% Content Marketing

1% Content Moderation Services

1% Content Writing Services

1% Corporate Relocation

1% Corporate Training & Coaching

1% Data Annotation Services

1% Digital Asset Management

1% Digital Engineering

1% Document Digitization & Management

1% Email Marketing

1% Enterprise App Modernization

1% Executive Search

1% Fabrication

1% Family Law

1% Finance & Accounting Outsourcing (FAO)

1% Finance Law

1% Financial Advising & Planning

1% Fractional CFO Services

1% Funding & Investment

1% Immigration Law

1% Insurance Law

1% Intellectual Property Law

1% Internet & Technology Law

1% Labor & Employment Law

1% Language Interpretation

1% Litigation Support Services

1% Malpractice Law

1% Manufacturing Consulting

1% Media & Entertainment Law

1% Pay Per Click

1% Procurement Support

1% Product Marketing

1% Public Relations

1% Robotics Process Automation

1% SMS Marketing

1% Sales Outsourcing

1% Sports Marketing

1% Staffing

1% Transcription

1% Translation

1% Video Marketing

Focus Areas

50% Virtual receptionist

40% Inbound appointment scheduling

10% Answering services

Emerj.io, an answering service company, is based in London, England. The team offers Call Center Services and Tax Law.
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Sentics Customer Care Ltd

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Penryn, England

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

62% Virtual receptionist

25% Answering services

13% Inbound appointment scheduling

Sentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.

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Virtually There

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bristol, England

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

55% Answering services

10% Inbound appointment scheduling

Virtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
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Donclem Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Birmingham, England

Services provided

20% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% Content Moderation Services

20% Mobile App Development

Focus Areas

100% Virtual receptionist

In Birmingham, England, Donclem Technology is a mobile app development firm. Launched in 2021, the team specializes in Mobile App Development and Call Center Services.
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Microtalk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

100% Call Center Services

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
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RMACC Group

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Port glasgow, Scotland

Services provided

60% Call Center Services

20% Sales Outsourcing

10% Back Office Outsourcing +2

5% Customer Service Outsourcing

5% Translation

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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Your Office & PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Runcorn, England

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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Zebra Connexions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

20% Virtual receptionist

80% Answering services

Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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Pocket Receptionist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lowestoft , England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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Clinic Answer

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wokingham, England

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

33% Virtual receptionist

34% Answering services

33% Inbound appointment scheduling

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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BEYOND JUST SERVICE

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wednesbury, England

Services provided

20% Call Center Services

20% HR Consulting

20% HR Outsourcing +2

20% Recruitment Process Outsourcing

20% Sales Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

BEYOND JUST SERVICE is an answering service company. The team is located in Panchkula, India and Wednesbury, England, and their services include Call Center Services and Sales Outsourcing.
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Wednesbury, England

BJS House, Unit 2, Bull Lane
Wednesbury, England WV14 8NE
101 - 150

+44 333 236 7033

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Teamin holding

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

London, England

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
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The Answer Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wokingham , England

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

10% Virtual receptionist

80% Answering services

10% Inbound appointment scheduling

The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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SmartCalling

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

50% Call Center Services

50% CRM Consulting and SI

Focus Areas

100% Virtual receptionist

Phone answering service and CRM consulting and SI company SmartCalling was founded in 2016. Based in London, England, the team specializes in Call Center Services and CRM consulting and SI.
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BusinAssist

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Romford, England

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
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go-centric Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3

10% Business Consulting

5% Custom Software Development

5% Mobile App Development

Focus Areas

29% Virtual receptionist

71% Answering services

Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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MPL Contact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sutton Coldfield, England

Services provided

49% Call Center Services

51% Customer Service Outsourcing

Focus Areas

54% Virtual receptionist

46% Answering services

MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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e-PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanklin, England

Services provided

30% Call Center Services

70% Customer Service Outsourcing

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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Receptionality

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lytchett Matravers, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Taskaler

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

10% Warehousing & Distribution

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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Mango Direct Marketing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bangor, Northern Ireland

Services provided

60% Call Center Services

10% Email Marketing

10% Fulfillment +2

10% SMS Marketing

10% Social Media Marketing

Focus Areas

50% Virtual receptionist

50% Answering services

Established in 2008, Mango Direct Marketing is a phone answering service. The team offers Call Center Services and Social Media Marketing and is located in Bangor, Northern Ireland.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stockport, England

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

15% Virtual receptionist

45% Inbound appointment scheduling

40% Answering services

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Stockport, England

Saint Thomas's Place
Stockport, England SK1
21 - 30

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Smart Call Solutions Pvt Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Digital Strategy +1

20% Search Engine Optimization

Focus Areas

15% Virtual receptionist

50% Answering services

35% Inbound appointment scheduling

Call center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
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London, England

Middlesex Street, London
London, England E17HT
41 - 49

+442080500285

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Connect Assist

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nantgarw, Wales

Services provided

100% Call Center Services

Focus Areas

30% Virtual receptionist

50% Answering services

20% Inbound appointment scheduling

Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
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Recruit Overseas

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

14% Call Center Services

16% Recruiting

14% Customer Service Outsourcing +4

14% HR Outsourcing

14% Recruitment Process Outsourcing

14% Sales Outsourcing

14% Staffing

Focus Areas

33% Virtual receptionist

34% Answering services

33% Inbound appointment scheduling

Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

35% Call Center Services

50% Back Office Outsourcing

10% Recruiting +2

3% PEO/Employee Leasing

2% HR Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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London, England

86 Mountgrove Rd
London, England N5 2LT
2 - 5

07538000457

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Loop Outsourcing

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bury, England

Services provided

30% Call Center Services

25% Search Engine Optimization

15% Social Media Marketing +4

10% Email Marketing

10% IT Managed Services

5% Advertising

5% Branding

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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OpenContact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Norwich, England

Services provided

49% Call Center Services

30% Back Office Outsourcing

21% Customer Service Outsourcing

Focus Areas

40% Virtual receptionist

60% Answering services

OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
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Frontline Sales Consultancy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Preston, England

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

70% Answering services

10% Inbound appointment scheduling

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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Status Contact Centres

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stretford, England

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Located in Stretford, England, Status Contact Centres is a small answering service company. Their services include Call Center Services.
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Top Virtual Receptionist Services in the United Kingdom

List of the Top United Kingdom Virtual Receptionist Companies

Reviews mention Communicative

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Reviews mention Easy to reach

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Abacus Outsourcing is very responsive

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