How much does it cost to hire a call center firm in the U.K.?

Pricing varies by channel mix, complexity, and hours: Per agent hour (inbound/general support): £18–£40 Specialized programs (technical support, healthcare, regulated sectors): £30–£60 per hour Per minute (pay‑as‑you‑go answering): £0.50–£1.20 U.K. virtual receptionist services: £25–£150 per month base, plus usage Dedicated FTE seats (fully loaded): £1,800–£3,500 per month Ask for pricing transparency on setup fees, QA/coaching, technology, and after‑hours surcharges. For outsourced call center U.K. programs, pilot projects can validate volumes and true cost per resolution before scaling.

Which industries do U.K. call center firms serve?

Providers in the United Kingdom commonly support a broad spectrum of markets and niches, catering to the vast and diverse business landscape of the region. You’ll often find dedicated companies specializing in: Financial services and fintech (London and Edinburgh) with FCA‑aware processes Retail and e‑commerce (Manchester, Birmingham, Leeds) for peak season overflow Health care and health tech with patient‑safe handling and data privacy Travel, hospitality, and transportation with seasonal multilingual support SaaS and technology with tiered technical support and onboarding Public sector and nonprofits with accessible, inclusive communications Look for sector case studies and compliance evidence matching your environment.

How do I choose the right call center agency in the U.K.?

Define your project’s scope and requirements to help guide your search criteria. Then, look for trusted agencies on Clutch and narrow your options by assessing the following: Compliance and security — U.K. GDPR, ISO 27001, PCI DSS (if taking payments), Cyber Essentials. Operations — QA frameworks, agent training, coaching cadence, and speech analytics. Test integrations — CRM/help desk, IVR/telephony, WFM reporting. Culture fit — listen to sample calls; ensure brand voice matches expectations. References — confirm outcomes for similar U.K. inbound call handling services or business phone answering services.

What are red flags when hiring a U.K. call center firm?

Vague reporting or no real‑time dashboards for SLAs and QA scores One‑size‑fits‑all scripts with limited ability to customize customer journeys No documented data protection controls or refusal to share DPA/processing details High agent turnover without a training and retention plan Overpromising on staffing ramp times or multilingual coverage Limited disaster recovery or single‑site dependency for 24/7 coverage Hidden fees for after‑hours or simple changes to IVR/knowledge base Call centers play a vital role in representing your business and nurturing customer relationships. The wrong partner can hurt your reputation and expose your organization to risks. Make sure you spot and avoid these red flags early.

Home Call Centers United Kingdom

Top Call Center Services & Voice Services in the United Kingdom

Q: Why hire a U.K.-based call center and voice services agency?

U.K. providers combine mature service operations with deep familiarity with local regulations and customer expectations. Teams understand U.K. accents, regional nuances, and accessibility needs, which can lift CSAT and first-contact resolution. Moreover, many operate 24/7 with multilingual coverage for EMEA and North America, making them ideal for brands needing round‑the‑clock customer support solutions in the U.K. Critically, leading firms design workflows aligned with U.K. GDPR, Ofcom guidance, and sector rules (e.g., FCA in financial services), helping reduce compliance risk while improving service quality.

From London’s global finance hub to fast-growing digital corridors in Manchester, Leeds, Edinburgh, Cardiff, and Belfast, the U.K. is a hotspot for high-quality call center and voice support. The right partner can deliver inbound call handling services, business phone answering services, U.K. virtual receptionist services, and omnichannel customer support that aligns with U.K. GDPR and sector-specific standards.

Clutch helps you evaluate trusted providers with verified client reviews, service focus, and detailed case studies. Use filters for budget, languages, industries, and location to quickly narrow your shortlist and compare proposals with confidence. Explore national leaders or zero in on local specialists by region and sector using the links below:

• Top Call Center Companies & Agencies

• Call Center Companies & Agencies in London

• Call Center Companies & Agencies in Birmingham

• Call Center Companies & Agencies in Manchester

• U.K. Call Center Services & Voice Services for Business Services

Ratings Updated: October 5, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves United Kingdom

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

See all 22 projects
Reviews mention Flexible
Client feedback on Virtual Sales Limited highlights a strong sentiment of flexibility. Multiple reviews commend their adaptability in project management, with one client noting their ability to adjust focus and weekly hours as needed. Another client emphasized their seamless integration as part of the team, praising their willingness to refine approaches based on evolving requirements. Overall, clients describe VSL as responsive and proactive, reinforcing a positive perception of their flexibility in meeting project demands.

Sales Outsourcing for FinTech Company

5.0 Feb 14, 2023

VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us.
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Sales Outsourcing for Marketing Services Company

5.0 Feb 10, 2023

Moreover, their communication is great; Andy and his team are very responsive, collaborative, flexible, and great communicators.
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Call Center Services for Software Company

5.0 Feb 6, 2023

They are incredibly flexible and willing to do anything differently if better results could be provided. "Don't fix it if it isn't broken" - processes simply work with VSL.
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Lead Gen & Appointment Scheduling for Consulting Firm

5.0 Feb 23, 2023

They were very pragmatic, cost-effective, and flexible.
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Lead Generation for BPO & Digital Transformation Firm

4.5 May 21, 2026

They deliver well and on time and have been very flexible adapting to our requirements. Flexibility, efficiency and speed.
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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
Read 6 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SalesAR

4.8 136 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Account-Based Marketing +2 services

10% Content Marketing

10% Email Marketing

SalesAR is a lead generation company specializing in Contact Center Services, offering solutions such as Appointment Setting and Customer Support Services. With positive reviews highlighting their effective communication, strategic updates, and impressive engagement, SalesAR has consistently delivered results, with approximately 85% of reviewers praising their ability to meet client needs and generate qualified leads. Their services have facilitated market expansion and enhanced client outreach strategies.

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Reviews mention Easy to work with
The overall sentiment regarding SalesAR's ease of collaboration is highly positive. Clients consistently noted their clear communication and straightforward workflow, with one stating, "It was very clear and simple" and another highlighting their "comfort" in working together. Feedback indicates that SalesAR's team is responsive and adaptable, providing valuable insights and maintaining effective interaction throughout projects. This has led to a seamless partnership, with multiple clients expressing satisfaction and no significant areas for improvement identified.

Email & LinkedIn Outreach for Software Development Company

5.0 Jan 23, 2023

The clarity and simplicity of working with them are impressive. There's not much engagement and control required from our side.
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Lead Generation Services for E-Commerce Solutions Company

4.0 Oct 27, 2022

I enjoyed the cooperation. Everything was very open and easy.
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Appointment Setting Services for Product Development Company

5.0 Jun 14, 2022

SalesAR is very comfortable to work with. After a thorough discussion of our requirements, we received a list of companies the team had been planning to work on.
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4 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
SalesAR has received positive feedback over the last six months, highlighting their effectiveness in lead generation and project management. Clients praised their communication, responsiveness, and ability to deliver high-quality leads, with one noting an 80% attendance rate at an event from their leads. Another client appreciated their proactive approach and deep market understanding, which enhanced their outreach efforts. Overall, clients express high satisfaction, with no significant areas for improvement identified.
Read 5 Recent Reviews

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Industry Experience

SalesAR has received positive feedback across multiple industries, primarily in Information Technology, Advertising & Marketing, Manufacturing, and Financial Services. Clients highlighted their expertise in lead generation and appointment setting, emphasizing effective communication, timely delivery, and customized outreach strategies. The overall sentiment reflects satisfaction with SalesAR's ability to generate high-quality leads and maintain responsive collaboration. Industries such as healthcare, logistics, and SaaS have benefited from their tailored services, making SalesAR a strong candidate for clients seeking targeted lead generation in these sectors.
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eCommerce IT Services Software Information technology Consulting Environmental Services Other Industry Non-profit Logistics & Supply Chain Advertising & marketing Engineering Research Chemicals & Biotechnology Retail Media Beauty & Cosmetics Healthcare Pharmaceuticals Transportation Legal Cannabis Design Energy & natural resources Financial services Business services Other industries Manufacturing

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View projects from:

United States (26) Ukraine (17) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Netherlands (2) Slovenia (2) Italy (2) England (2) Austria (2) Israel (2) Belarus (2) North Macedonia (2) Spain (2) Serbia (2) Ireland (1) Singapore (1) Cyprus (1) Croatia (1) China (1) Turkey (1) Canada (1) India (1) Poland (1) Monaco (1)

This provider is fluent in 5 languages:

English

Spanish

Polish

Ukrainian

Czech

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Universal Coordinated Time (UTC)

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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Horsham , England

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

See all 22 projects
Reviews mention Flexible
Client feedback on Virtual Sales Limited highlights a strong sentiment of flexibility. Multiple reviews commend their adaptability in project management, with one client noting their ability to adjust focus and weekly hours as needed. Another client emphasized their seamless integration as part of the team, praising their willingness to refine approaches based on evolving requirements. Overall, clients describe VSL as responsive and proactive, reinforcing a positive perception of their flexibility in meeting project demands.

Sales Outsourcing for FinTech Company

5.0 Feb 14, 2023

VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us.
Read Full Review

Sales Outsourcing for Marketing Services Company

5.0 Feb 10, 2023

Moreover, their communication is great; Andy and his team are very responsive, collaborative, flexible, and great communicators.
Read Full Review

Call Center Services for Software Company

5.0 Feb 6, 2023

They are incredibly flexible and willing to do anything differently if better results could be provided. "Don't fix it if it isn't broken" - processes simply work with VSL.
Read Full Review

Lead Gen & Appointment Scheduling for Consulting Firm

5.0 Feb 23, 2023

They were very pragmatic, cost-effective, and flexible.
Read Full Review

Lead Generation for BPO & Digital Transformation Firm

4.5 May 21, 2026

They deliver well and on time and have been very flexible adapting to our requirements. Flexibility, efficiency and speed.
Read Full Review

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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
Read 6 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

See all 27 projects

12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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London, England

45 Fitzroy Street
London, England W1T 6EB
6 - 9

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Clarify

4.8 5 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Theale, England

Services provided

50% Sales Outsourcing

20% Account-Based Marketing

10% Demand Generation Marketing +2 services

10% Direct Marketing

10% Marketing Strategy

Clarify is a strategic marketing and sales alignment company specializing in account-based marketing (ABM) and go-to-market strategies. The reviews are overwhelmingly positive, with 100% of reviewers highlighting Clarify's effective project management and communication. Clients commend Clarify for their strategic execution and ability to generate strong sales pipelines, with notable successes such as generating $36 million in pipeline revenue for one client.

See all 5 projects
Reviews mention Transparent
The feedback regarding Clarify's transparency is overwhelmingly positive. Clients highlighted the structured weekly alignment calls, which provided clear visibility into outreach metrics and decision-making processes. One client noted the genuine insight into customer responses, emphasizing the value of real-time market feedback. The detailed documentation and reporting fostered trust and facilitated prompt action on insights. Overall, clients appreciated the collaborative and transparent nature of the project management.

Account-Based Marketing & Lead Gen for Fund Operations Co

5.0 Jun 10, 2026

Weekly alignment calls were scheduled throughout the engagement, during which the Clarify team would walk us through a structured tracker covering KPIs, activity volumes, lead updates, and next week's planned actions. Each session gave us clear visibility into outreach metrics (email open rates, call connection rates, significant engagements, and meetings booked) alongside detailed notes on individual leads and the reasoning behind targeting decisions. The reporting was consistent and well-organised, making it easy to stay informed without having to chase updates. Overall, the project was managed in a way that felt transparent and collaborative throughout.
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3 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Clarify has received positive feedback over the last six months, highlighting their ability to deliver tailored marketing strategies and effective project management. Clients noted improved alignment between sales and marketing, enhanced engagement with high-value accounts, and successful lead generation. One client specifically praised Clarify for their strategic thinking and practical execution, while another emphasized the transparency and organization of their reporting. Overall, clients expressed satisfaction with Clarify's responsiveness and adaptability, with no significant areas for improvement mentioned.
Read 4 Recent Reviews

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Industry Experience

Clarify demonstrates strong expertise in the Financial Services and Information Technology sectors. In Financial Services, they excelled in market entry strategies and lead generation, receiving positive feedback for their market insights and targeted outreach. In Information Technology, clients praised their ability to create structured ABM frameworks and enhance sales alignment, delivering clear messaging and pipeline generation. Overall, Clarify is recommended for fintech and tech companies seeking strategic growth and effective client engagement.
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Select Industry to see insights

Financial services Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently praise Clarify for their competitive pricing and the value they deliver. One client noted that Clarify's pricing fit their budget while another highlighted the strong return on investment, attributing $36 million in pipeline to their efforts. Overall, feedback reflects satisfaction with the cost-effectiveness of Clarify's services, indicating that clients feel they receive substantial value relative to their investment, with no significant areas of concern regarding pricing.
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Paragon Sales Solutions

4.9 49 reviews

Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Countesthorpe, England

Services provided

25% Call Center Services

25% Sales Outsourcing

25% Social Media Marketing +3 services

10% Other Marketing

10% Web Design

5% Business Consulting

Paragon Sales Solutions is a company specializing in Contact Center Services, focusing on outbound call center and customer support services. Feedback indicates positive experiences, with common themes being enthusiasm, professionalism, and good communication. Approximately 90% of reviews highlight their effective lead generation and project management abilities, while 20% suggest minor improvements in reporting.

See all 49 projects

3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Paragon Sales Solutions has received positive feedback over the past six months, with clients highlighting their exceptional responsiveness, creativity, and professionalism. One client noted the team's commitment to understanding their brand, resulting in a strengthened online presence. Another client praised their flexibility and ability to meet deadlines while producing high-quality content. Overall, clients expressed satisfaction with the outcomes, including increased engagement and visibility, and indicated no areas for improvement.
Read 3 Recent Reviews

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Industry Experience

Paragon Sales Solutions has demonstrated expertise across various industries, including Manufacturing, Legal, Energy & Natural Resources, Supply Chain, Education, Insurance, and more. Clients commend their ability to enhance marketing strategies, generate leads, and improve online presence. Overall sentiment is highly positive, with feedback highlighting their professionalism, adaptability, and collaborative approach, making them a strong fit for businesses seeking growth in these diverse sectors.
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Insurance Energy & natural resources Retail Design Financial services Software Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Other Industry Legal Advertising & marketing Research Consumer Products IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and Transport Wellness & Fitness Education

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Average Project Cost Breakdown

Less than $10,000 (18) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Paragon Sales Solutions has received positive feedback regarding its overall cost and value for money. Clients frequently highlight the company's competitive pricing and alignment with budgetary constraints, noting its effectiveness in delivering results that justify the investment. For instance, one client appreciated the 'good value for cost' and another highlighted how Paragon's pricing fit their budget while still achieving significant outcomes. Overall, sentiment towards the cost-effectiveness of Paragon Sales Solutions is overwhelmingly favorable.
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More responsive than most other service providers

Paragon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Task Virtual

5.0 84 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.

See all 84 projects

7 of 7 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.
Read 7 Recent Reviews

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Industry Experience

Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
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Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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London, England

Brixton Hill
London, England SW2
2 - 5

3472846666

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The AI Edit

4.9 6 reviews

Premier Verified Clutch Guarantee

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

100% Sales Outsourcing

The AI Edit is a consultancy firm specializing in AI education, lead generation strategies, and business growth systems. Clients consistently highlight their impressive project management, responsiveness, and deep industry knowledge. With 100% positive feedback, reviewers frequently praise the company's ability to deliver timely and effective solutions, creating lasting impacts on AI integration and strategic business outcomes.

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4 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
The AI Edit has received positive feedback over the past six months, highlighting their effectiveness in lead generation and AI training. Clients praised their quick understanding of business needs and timely project delivery. One client noted the impressive development of a lead generation tool, while another emphasized the clarity and depth of AI training. Overall, clients reported significant improvements in their operational efficiency and confidence in AI applications, with no major areas for improvement identified.
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Industry Experience

The AI Edit has demonstrated significant expertise in the Financial Services, Advertising & Marketing, and Business Services industries. They are praised for their deep understanding of AI applications, effective lead generation strategies, and tailored training programs. Clients appreciate their strong communication, timely delivery, and collaborative approach. Overall, feedback reflects a high level of satisfaction, with notable strengths in supporting businesses to integrate AI effectively and enhance operational efficiencies.
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Advertising & marketing Business services

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England (2) South Africa (1) United States (1)

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Inside Sales Solutions

4.7 5 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

London, England

Services provided

75% Sales Outsourcing

10% Demand Generation Marketing

5% Account-Based Marketing +2 services

5% Event Marketing

5% Search Engine Optimization

Inside Sales Solutions is a specialized sales outsourcing company offering lead generation and appointment-setting services. Across reviews, 100% highlight their impressive lead quality and reliable project management. Many clients appreciate their cultural fit and alignment with company values, with no significant areas for improvement mentioned. Their services have consistently resulted in increased meetings and qualified leads for their clients.

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1 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Inside Sales Solutions has received highly positive feedback over the past six months, with clients noting their effectiveness in generating leads and booking meetings. One client highlighted a successful appointment-setting process that resulted in 60 appointments with marketing-qualified leads, while another praised the quality of leads generated through their outreach efforts. Overall, clients commend Inside Sales Solutions for their project management, timely delivery, and strong communication, with many stating there are no areas for improvement.
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Industry Experience

Inside Sales Solutions has demonstrated expertise primarily in the Information Technology and Business Services industries. Clients have praised their effective lead generation, appointment setting, and strategic outreach, noting the positive impact on sales pipelines and lead quality. Overall sentiment is highly favorable, with clients appreciating the team's dedication, communication, and ability to deliver results, making them a strong fit for organizations seeking support in tech and consulting sectors.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Inside Sales Solutions receives positive feedback regarding its overall cost and value for money. Clients appreciate the company's pricing, describing it as fitting their budgets while delivering significant results. For instance, one client noted that Inside Sales Solutions offered 'good value for the cost' and highlighted their effectiveness in generating leads and setting appointments. Overall, clients express satisfaction with the return on investment, indicating that Inside Sales Solutions meets or exceeds expectations in terms of value provided.
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London, England

123 Main St
London, England TW13
16 - 20

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memoryBlue

4.7 23 reviews

Verified

$5,000+

Undisclosed

250 - 999

Fleet, England

Services provided

15% Call Center Services

25% Sales Outsourcing

10% Account-Based Marketing +5 services

10% Content Marketing

10% Demand Generation Marketing

10% Digital Strategy

10% Email Marketing

10% Marketing Strategy

memoryBlue is a company offering Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The reviews reveal a high level of customer satisfaction, with approximately 90% of feedback highlighting their effective lead generation and meeting booking capabilities. A notable 80% of reviewers commend their skilled and responsive team, emphasizing their capability to adapt to client needs efficiently.

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Reviews mention Team players
memoryBlue has received consistently positive feedback regarding their team-oriented approach. Clients noted their ability to seamlessly integrate and act as extensions of their teams, demonstrating flexibility and responsiveness to needs. One client emphasized how memoryBlue's team became an invaluable asset by proactively addressing challenges and providing market insights, while another highlighted their strong communication and commitment to maintaining high standards of care for prospects and customers. Overall, clients appreciate memoryBlue's collaborative spirit and dedication to achieving shared goals.

Appointment Setting & Lead Gen for SaaS Company

4.5 Apr 27, 2023

They were able to take a brief and then operate on their own, using their best practices, reducing the burden on us. They were also quick to come back to us with any challenges/market feedback to allow us to tailor our message to drive continuous improvements. They truly became an extension of our team.
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Business Services for SaaS Company

5.0 Nov 7, 2022

I've been incredibly impressed with the high degree of care Operatix has for our prospects and customers. They are truly acting as an extension of our own team, and integrity of their work is reflective of our own company values.
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2 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Meeting Scheduling for XDR Company
5.0 — An XDR company hired memoryBlue (formerly Operatix)to assist in scheduling quality meetings for their sales reps. Read more
Read 7 Reviews

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Industry Experience

memoryBlue demonstrates strong expertise in the Software, IT Services, and Cybersecurity sectors, delivering consistent and commendable results in lead generation and pipeline development. Clients report high satisfaction with their responsiveness, communication, and ability to align with business goals, noting significant improvements in meeting bookings and sales opportunities. Overall sentiment across these industries is overwhelmingly positive, indicating that memoryBlue is well-suited for organizations seeking to enhance their business development efforts.
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Software IT Services Information technology Social Networking Telecommunications Hospitality & leisure Research

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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend memoryBlue for offering good value for money, particularly highlighting its pricing structure that fits within budgets while delivering high-quality leads and meetings. One client noted that they found Operatix's pricing to be a strong fit, emphasizing the good value for the cost. Overall, the sentiment reflects satisfaction with the balance between cost and the outcomes achieved, with many stating they received more than expected for their investment.
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Opus Technology

4.5 1 review

Verified

$25,000+

$300+ / hr

50 - 249

Reigate, England

Services provided

30% Call Center Services

60% IT Managed Services

10% Cybersecurity

Opus Technology is a managed IT services provider specializing in IT asset management, cybersecurity, and connectivity solutions. Across their reviews, 100% of clients highlight their professionalism, timely delivery, and innovative approach, resulting in increased system reliability and security. Clients report significant reductions in internal IT burdens, with no areas identified for improvement.

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Industry Experience

Opus Technology has received positive feedback primarily from clients in the technology consulting sector. Their expertise in managed IT services, including cybersecurity and telephony, has significantly reduced operational burdens for clients, enhancing reliability and security of systems. The company is praised for their professionalism, effective communication, and proactive approach to technology innovations. Overall sentiment suggests strong suitability for businesses seeking IT solutions, particularly in technology-focused industries.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have highlighted Opus Technology's competitive pricing and excellent value for money. One reviewer noted a strong alignment of company values and a high level of professionalism, stating that they chose Opus over other options due to their 'good value for cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, emphasizing that the investment has significantly reduced internal burdens while enhancing IT reliability and security.
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Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Wrexham, Wales

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

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This provider is fluent in 2 languages:

English

Spanish

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Wrexham, Wales

Western Gateway
Wrexham, Wales LL13 7ZB
251 - 300

+443332021005

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Answer4u

Not yet reviewed

Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

55% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency.

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Reviews mention High-quality work
Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications.

Overflow Call Handling for Outsourcer

5.0 Apr 24, 2020

The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Industry Experience

Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.
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IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
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Excelerate360 Ltd

4.9 5 reviews

$5,000+

$50 - $99 / hr

50 - 249

Hitchin, England

Services provided

100% Sales Outsourcing

Excelerate360 Ltd is a sales consultancy and lead generation company, praised for its strong cultural fit and ability to integrate with clients' teams. They consistently deliver on time, adapting to clients' changing needs, with 100% positive feedback in reviews highlighting their impressive project management, sales strategy development, and lead generation capabilities. Approximately 60% of reviewers commend their communication and dedication to understanding clients' business models.

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Reviews mention Proactive
Clients have consistently noted Excelerate360 Ltd's proactive approach, highlighting their responsiveness and adaptability to changing needs. One client emphasized the team's willingness to go beyond basic briefs, while another praised their high accessibility on short notice. This proactive engagement not only facilitated timely project delivery but also fostered a collaborative environment that enhanced overall project success.

Business Consulting & Marketing Strategy for IT Services Co

5.0 Jul 22, 2024

A blend of remote and onsite work meant that our needs were met and on time - they were highly accessible on very short notice to support our needs and worked independently going beyond the basic briefs.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Excelerate360 Ltd has received positive feedback regarding their overall cost and value for money. Clients highlighted that the pricing fit their budgets, with one stating it offered 'good value for cost.' Another client noted the company's ability to deliver quality services that aligned with their expectations, emphasizing a strong culture fit and effective communication. Overall sentiment reflects satisfaction with the investment made, underscoring Excelerate360 Ltd's commitment to providing high-quality outcomes relative to their pricing.
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More responsive than most other service providers

Excelerate360 Ltd is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (2) Austria (1) France (1)

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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a comprehensive contact center services provider, specializing in customer support, inbound call center, and telephonic support. The company has received overwhelmingly positive feedback, with approximately 90% of reviewers praising their responsiveness, adaptability, and professionalism. Their ability to tailor call handling scripts and manage complex customer interactions is frequently highlighted by clients from diverse industries.

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Reviews mention Helpful
The feedback regarding AnswerForce is overwhelmingly positive, highlighting their exceptional customer focus and effective solutions. Clients commend the simplicity of the setup process and the proactive support from consultants, which significantly improved staff efficiency by approximately 10%. One client noted, 'Everyone we have encountered at AnswerForce is incredibly customer focused,' emphasizing the value delivered through their service. Overall, clients express high satisfaction, with no areas identified for improvement.

Answering Services for IT Services Firm

5.0 Nov 16, 2020

Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.
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9 of 14 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Telecommunications Company
5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read more
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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients express satisfaction with AnswerForce's pricing and value for money. Many reviews highlight that their costs are competitive compared to other services, providing robust features and responsive customer service. For instance, one client noted that AnswerForce's pricing fit their budget while offering greater functionality than previous providers. Another mentioned a significant ROI of 508%. However, a few clients suggested that prices could be lower, indicating mixed sentiments regarding cost-effectiveness.
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.

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Reviews mention Great team
Quantanite has received positive feedback for their exceptional team, described as an extension of the client’s full-time staff. A co-founder noted the company’s analysts have been retained for four years, highlighting their commitment and effectiveness. Clients praised the strong candidate pool and dedication to tasks, indicating a high level of satisfaction with the team's performance and collaboration.

BPO Support Services for Recruitment Platform

4.5 Feb 10, 2021

Their analysts are like an extension of our full-time team. Large number of strong candidates, who are very committed to any task put in front of them.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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A-SALES AB

4.9 83 reviews

$1,000+

$200 - $300 / hr

50 - 249

London, England

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Exceeds expectations
A-SALES AB has consistently exceeded client expectations, evidenced by multiple reviews highlighting their ability to secure over 20 high-quality meetings within the first 60 days and delivering 40 appointments in the first month alone. Clients noted their proactive project management, timely communication, and adaptability to client needs. The team’s dedication to innovation and quality service has earned them praise for driving substantial growth in sales and enhancing client engagement, with no notable areas for improvement mentioned.

Email Marketing Services for Consulting Company

5.0 Mar 2, 2024

We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations.
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
A-SALES AB has received positive feedback from clients in recent reviews, highlighting their effectiveness in lead generation and appointment setting. Clients noted the company's collaborative approach and responsiveness, with one stating they appreciated A-SALES AB's ability to understand complex products and tailor outreach accordingly. Another client praised their proactive project management and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Information technology Manufacturing Software Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Other industries Advertising & marketing Business services Consumer products & services

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GLO

4.9 26 reviews

$1,000+

$50 - $99 / hr

10 - 49

Ipswich, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Web Design +3 services

15% Sales Outsourcing

15% Social Media Marketing

10% Low/No Code Development

GLO is a digital marketing agency specializing in lead generation, web development, and SEO services. Across numerous reviews, clients praise GLO for their effectiveness in improving online lead generation, reducing cost-per-lead, and enhancing digital presence. Highlights include a significant increase in business inquiries and high customer satisfaction with project management and communication. Approximately 90% of clients report positive experiences, often citing GLO's expertise and professionalism.

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Reviews mention Exceptional performance
The feedback from clients regarding GLO - Generate Leads Online reflects exceptional performance. One client highlighted that the website developed led to two new business requests daily, showcasing the effectiveness of their services. Another noted the team's professionalism, excellent communication, and high-quality deliverables. The client emphasized the team's expertise in content creation, which significantly benefited their business. Overall, clients expressed complete satisfaction, stating that GLO's services were worth the investment and met all expectations.

PPC & SMM Services for Garden Rooms Company

5.0 Dec 14, 2023

GLO - Generate Leads Online provides constant feedback and improvements and continuously offers new ideas, going above and beyond. Their response time is impressive, including their response to our initial request. The results after that were even more impressive in terms of turnaround time. GLO - Generate Leads Online looked at our campaign and made adjustments, and we saw results within a week.
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Web Dev, Branding & Lead Gen for Insulation Solutions Co

5.0 Dec 13, 2022

The results of our engagement have been brilliant. In the current month alone, they’ve achieved a little under 100 inquiries, and we’re halfway through the month. So far, we’ve achieved 761 leads in total, which is absolutely staggering. GLO is exceptional and brilliant with lead generation; they’ve done a lot more than just deliver leads.
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Industry Experience

GLO - Generate Leads Online demonstrates significant expertise across various industries, including legal, education, manufacturing, and fitness. Clients consistently highlight their strengths in web design, SEO, and lead generation, leading to notable increases in inquiries and conversions. The overall sentiment is highly positive, with many praising GLO's responsiveness, professionalism, and ability to tailor strategies to individual business needs. Their impactful work in sectors like real estate and business services indicates a strong fit for clients seeking reliable digital marketing solutions.
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Utilities Construction Other industries Consumer Products Other Industry Legal Manufacturing Beauty & Cosmetics Advertising & marketing Wellness & Fitness Sports Energy & natural resources Real estate Business services Automotive Financial services Education

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive GLO - Generate Leads Online as providing excellent value for money, with many reviews highlighting their ability to deliver results within budget. One client noted, 'GLO has delivered on time and on budget' while another stated, 'The cost per lead is outstanding.' Overall, feedback reflects satisfaction with the return on investment, with multiple clients emphasizing that the service they received far exceeded their expectations given the costs involved.
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Ipswich, England (3) Colchester, England (2) Felixstowe, England (1) Woodbridge, England (1) Hadleigh, England (1)

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Friday Solved

4.9 27 reviews

$1,000+

$300+ / hr

2 - 9

London, England

Services provided

70% Marketing Strategy

30% Sales Outsourcing

Friday Solved is a sales strategy consultancy specializing in building and optimizing sales pipelines and lead generation. Reviews consistently highlight their effective project management, with 100% of clients noting their communicative and adaptable approach. Clients appreciate their culture fit and alignment with company values, and 90% of reviewers praise their unique ability to integrate seamlessly with client teams while delivering measurable success.

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Reviews mention Knowledgeable
Clients consistently commend Friday Solved for their extensive knowledge and expertise in sales processes. One client noted their 'understanding of the sales process is second to none,' while another highlighted the team's 'exceptionally experienced and knowledgeable' approach. Feedback emphasizes their ability to provide actionable strategies without unnecessary jargon, fostering a collaborative environment. Overall, the sentiment is highly positive, with clients expressing confidence in the tailored solutions and support provided throughout their engagements.

Business Consulting for IT Co

5.0 Sep 23, 2024

The team is exceptionally experienced and knowledgeable in their respective fields. Ryan, in particular, brings a wealth of insight and experience from his background in technology sales. This expertise is invaluable.
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Content Marketing & Sales Strategy for Design & Data Studio

5.0 Apr 4, 2024

Ryan and the team have a refreshing high-touch approach, and they were deeply knowledgable and a pleasure to work with. It is a refreshing change to have this value retained within the business and totally at odds with the previous engagements we have conducted in this space.
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Business Consulting for Digital Marketing Company

5.0 Apr 2, 2024

The team was knowledgeable and explained their methodologies well. They shared their knowledge and worked to provide a solution.
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Business Consulting for Technology Agency

5.0 Jan 31, 2023

Their knowledge of our industry and of everyone in it. Also a willingness and passion to get it just right for us.
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Industry Experience

Friday Solved has garnered positive feedback primarily from the Advertising & Marketing and Information Technology sectors. In Advertising & Marketing, clients praised their ability to build effective sales engines, enhance value propositions, and develop demand generation strategies. The overall sentiment is highly favorable, with notable strengths in project management and a collaborative culture. In the Information Technology field, they are recognized for transforming sales processes, indicating adaptability across various business models. Overall, organizations in these industries seeking to refine their sales strategies or build internal capabilities may find Friday Solved a fitting partner.
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eCommerce Information technology Design Consulting IT Services Software Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (5) Less than $10,000 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently noted that Friday Solved offers excellent value for money, with several stating that their pricing aligns well with budgets. For instance, one client mentioned the 'good value for cost' and another highlighted that the pricing fit their budget while providing high-quality deliverables. Overall, feedback reflects a consistently positive sentiment regarding the cost-effectiveness of their services, with many clients expressing satisfaction with the substantial outcomes achieved for the investment made.
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England (19) Cayman Islands (1) Netherlands (1) United States (1) Northern Ireland (1)

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Top Customer Service

5.0 68 reviews

$1,000+

Undisclosed

250 - 999

London, England

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2 services

10% Back Office Outsourcing

10% Content Moderation Services

Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

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Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company

5.0 Mar 1, 2026

Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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12 of 12 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for eCommerce Products Brand
5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read more
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United States (18) Canada (13) France (1)

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London, England

40 Wenlock Road MASBROUGH STREET
London, England N1 7GH
101 - 150

8889730077

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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Reviews mention Helpful
Clients express high satisfaction with Abacus Cambridge Partners, highlighting their flexibility, timely delivery, and technical expertise. One client noted their ability to manage urgent requests effectively, demonstrating a commitment to meeting customer needs. The team is praised for being knowledgeable, friendly, and transparent, contributing positively to project management. Overall, the sentiment is overwhelmingly positive, with clients recommending Abacus for their proficiency in implementing solutions like Apigee.

API Development for Telecommunications Company

5.0 Dec 6, 2021

Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They’re always on time, and sometimes, even ahead of time with delivering the work expected of them. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day. We communicate with Abacus, and we get their full support considering the urgency.
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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Spring Drive

4.9 12 reviews

$5,000+

Undisclosed

2 - 9

London, England

Services provided

100% Sales Outsourcing

Spring Drive is a company specializing in lead generation and outbound sales strategies, offering services such as email automation, personalized messaging, and outreach campaign optimization. Reviews highlight their impressive project management, timely delivery, and high level of professionalism. Approximately 90% of reviewers praise Mohan's expertise and the company's effective communication, while nearly 80% emphasize the successful outcomes of their campaigns.

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Industry Experience

Spring Drive has demonstrated expertise across various industries, including Education, Business Services, Software, and Advertising & Marketing. Feedback highlights their strengths in crafting effective outreach strategies, enhancing lead generation, and improving client engagement. Notable successes in Education and Business Services reflect a positive impact, with clients reporting increased qualified meetings and improved operational efficiency. Overall, Spring Drive is highly regarded for their professionalism, strategic insights, and reliable project management, making them a strong fit for organizations seeking growth in these sectors.
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Engineering Other Industry Software Business services Consulting Advertising & marketing Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Spring Drive's exceptional value for money, noting their competitive pricing and effective outcomes. One client reported securing over 50 meetings in five months, while another emphasized significant improvements in outreach efficiency, leading to a 3.2% reply rate. The company's commitment to timely delivery and proactive communication further enhances their perceived value, with many clients expressing satisfaction with the overall investment and results achieved.
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United States (2) England (2) Canada (1) Finland (1) Germany (1) Israel (1) United Arab Emirates (1)

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Callpalooza

4.8 6 reviews

$1,000+

< $25 / hr

2 - 9

London, England

Services provided

65% Sales Outsourcing

20% Email Marketing

10% Search Engine Optimization +1 service

5% Content Marketing

Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

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Reviews mention Communicative
Clients have consistently praised Callpalooza for their exceptional communication skills. One CEO highlighted the 'always fast communication' and the company's responsiveness, noting that they delivered on time and maintained pleasant interactions, even during weekends and evenings. This feedback underscores a strong overall sentiment of satisfaction regarding Callpalooza's communicative approach, contributing positively to the client experience.

Lead Generation & Outbound Sales for Online Marketing Co

5.0 Nov 21, 2023

Always fast communication - even on weekends and in the evening. Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.
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Industry Experience

Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.
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Consulting Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)

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AnswerConnect

4.6 32 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Sales Outsourcing

AnswerConnect is a company specializing in Contact Center Services, offering a range of solutions including Customer Support Services, Inbound Call Center, and Call Handling. Across the reviews, a notable 80% highlight their exemplary customer service and punctuality, while 70% commend their professionalism and efficiency. Clients report significant cost and time savings, with some noting a reduction in labor costs by approximately $3,000 to $5,000 monthly.

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Reviews mention Customized support
AnswerConnect receives high praise for its customized support, with clients noting the personalized nature of their services. One client highlighted that AnswerConnect's virtual receptionists significantly enhance customer service by screening calls and qualifying leads according to tailored scripts. The organized approach and responsiveness of the team further contribute to positive experiences, with clients expressing satisfaction and noting no areas for improvement. Overall, the sentiment regarding customized support is highly favorable.

Answering Service for Tech Company

5.0 Mar 8, 2021

We’ve received a few reviews that have commented on how strong our customer service is. AnswerConnect has a lot to do with that because they deal directly with callers. They offer a very personalized and custom solution.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
AnswerConnect has received positive feedback for its call center services, particularly in lead qualification and project management. Clients appreciate the team's punctuality and effective communication methods. Notably, one client highlighted the successful creation of a webhook for internal reporting and the rapid escalation of leads, which resulted in securing a retainer within 36 hours. Overall, clients express satisfaction with AnswerConnect's performance and do not identify any areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
AnswerConnect is perceived as offering good value for money, with clients noting that their pricing is reasonable and allows for significant savings on labor costs. One client highlighted spending approximately $289 monthly, while another reported saving $4,000 to $5,000 monthly. Overall, clients appreciate the affordability and quality of service, with many stating that they receive excellent customer support and effective call handling, making their investment worthwhile.
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Houston, Texas (2) Santa Ana, California (1) Chandler, Arizona (1) Pittsburg, Kansas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Vacaville, California (1) Charlotte, North Carolina (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)

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The Sound Pipe Media

4.8 6 reviews

$10,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

20% Mobile App Development

10% AI Consulting

10% AI Development +6 services

10% AR/VR Development

10% Custom Software Development

10% Low/No Code Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Design

The Sound Pipe Media is a versatile mobile app development company specializing in designing, developing, and marketing iOS and Android applications. Their reviews indicate a strong track record of delivering projects on time and within budget, with 100% of reviewers highlighting their technical expertise and flexibility in accommodating client schedules. Clients often commend their proactive approach and high-quality work, recommending them for future projects.

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Reviews mention Well-executed projects
Clients have expressed high satisfaction with The Sound Pipe Media, highlighting the successful execution of their app development projects. One client noted that the app was completed on time and within budget, with excellent user interface design and comprehensive support. Feedback emphasized the company's commitment to client goals and flexibility throughout the process. The personal approach of CEO Taj Dhunay, who remained engaged even post-project, was particularly appreciated, distinguishing The Sound Pipe Media from competitors.

Application Development for Photo Sharing Startup

5.0 Feb 28, 2014

The Sound Pipe Media performed very well throughout the development of the app, the app was completed within budget successfully, and Taj ensured that all our specifications were met. Taj ensured that the project was completed smoothly and within the deadline specified. I am grateful that Taj was flexible in his approach and made every effort to ensure we were satisfied with the final app.
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Industry Experience

The Sound Pipe Media has demonstrated expertise in the gaming and entertainment sectors, providing innovative app development solutions that enhance user engagement. Feedback highlights their proficiency in 3D technology and flexibility in project management, especially in gaming projects. Clients from the arts and entertainment industry commend their responsiveness and ability to deliver on time. The company's strength lies in its comprehensive understanding of app development across various platforms, making them a suitable partner for startups and established businesses in these domains.
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Information technology IT Services Gaming Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive The Sound Pipe Media as offering good value for money, particularly noting their responsiveness and flexibility. One client highlighted that the quality of work justifies their higher pricing, stating, "their quality of work reflects their prices also, which was high." Another client mentioned that The Sound Pipe Media provided the best solution and value compared to others. However, some feedback indicated that additional charges for changes outside the initial specifications could be improved.
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England (3) Saudi Arabia (1)

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Curral

4.9 10 reviews

$5,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

100% Sales Outsourcing

Curral is a Contact Center Services provider specializing in customer support initiatives such as telephonic and LinkedIn outreach. Feedback indicates a high satisfaction rate, with 100% of reviewers praising their professional approach and effective communication, highlighting their openness and responsiveness in project management. Overall, clients are pleased with the results delivered by Curral.

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Reviews mention Transparent
Clients have consistently praised Curral for their transparency and responsiveness throughout projects. One client highlighted the company's 'good analytics platform' which allowed for clear tracking of performance metrics. Another emphasized full transparency in adapting strategies to maintain strong results, describing Curral as 'seamlessly' integrated into their team. Overall, the sentiment reflects a strong appreciation for Curral's commitment to open communication and accountability in delivering results.

Digital Marketing for Wellbeing Platform

5.0 Jan 2, 2023

Great communication, frequently adapting and modifying their approach (with full transparency) to keep the results strong. Curral have worked seamlessly - like an extension of the team.
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Sales Outsourcing for HR Software Company

5.0 Apr 19, 2024

Quick results, their business model makes sense, and they take responsibility for delivering targets. They have a good analytics platform, so everything is transparent, and their performance is clearly trackable.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Client Interview Scheduling for Language Services Company
4.5 — Curral helped a language services company set up interviews with potential customers. Read more
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Industry Experience

Curral has received positive feedback across several industries including HR Tech, Solar Energy, Flooring, Wellbeing, Language Services, Digital Reputation Management, and Automotive. Clients praised their lead generation capabilities, swift communication, and adaptability to project needs. Overall sentiment is highly favorable, especially in sectors like Energy, where Curral helped establish significant market presence. Their strengths include a performance-driven approach, strong project management, and the ability to deliver measurable results quickly, making them a suitable partner for diverse business needs.
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Software Environmental Services Construction Business services Consulting Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Curral's value for money, highlighting their competitive pricing and effective results. One client noted that Curral's services offered 'good value for cost' and delivered 'highly qualified leads' quickly. Another client mentioned that Curral serves as a cost-effective alternative to hiring staff, achieving significant outcomes at a fraction of the price. Multiple reviews commend their responsiveness and ability to align with client goals, reinforcing the perception of strong value.
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Ministry of Innovation

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

40% Sales Outsourcing

30% Digital Strategy

30% Ecommerce Marketing

Ministry of Innovation is a marketing agency specializing in promoting educational programs through various digital advertising strategies, including Google Ads, Meta Ads, and LinkedIn Ads. Their reviews reflect consistently positive feedback, with 100% of clients praising their personalized approach and effective communication. Clients highlight their ability to exceed targets, timely delivery, and strong client engagement as particularly impressive.

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Reviews mention Customized support
Clients express high satisfaction with the customized support provided by Ministry of Innovation. One reviewer noted that the founder, Pedro, offers an individualized promotional plan, demonstrating strong engagement and responsiveness to project needs. Weekly updates and timely deliverables further emphasize their commitment to tailored service. Overall, feedback highlights a positive sentiment, with no suggested areas for improvement, showcasing effective communication and a results-driven approach.

Advertising & Course Promotion Services for University

5.0 Jul 16, 2025

Pedro's enthusiasm and engagement are outstanding. We get a tailored approach that shows results. They have always listened when we needed to change direction, the communication is great, and the outcomes are always delivered on time.
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Industry Experience

Ministry of Innovation has demonstrated expertise primarily in the Education sector, particularly within the agrifood domain. Their strengths include effective digital marketing strategies, tailored communication, and a commitment to client success, evidenced by consistently exceeding enrollment targets. Overall sentiment from their clients is highly positive, highlighting their responsive project management and personalized approach, making them a strong fit for educational initiatives seeking to boost engagement and enrollment.
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Education

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Ministry of Innovation's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget and provided good value for the cost. Another client emphasized the tailored approach and timely delivery, which contributed to achieving enrollment targets. Overall, the sentiment reflects satisfaction with the company's affordability and commitment to delivering results.
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Belgium (1) Northern Ireland (1)

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SalesSource

5.0 13 reviews

$5,000+

$100 - $149 / hr

10 - 49

Haywards Heath, England

Services provided

15% Advertising

15% Business Consulting

15% Digital Strategy +5 services

15% Marketing Strategy

10% Audio Production

10% CRM Consulting and SI

10% Email Marketing

10% Sales Outsourcing

SalesSource is a versatile consulting firm specializing in lead generation, marketing, and email security strategies. Across multiple reviews, clients consistently praise their expertise, attention to detail, and effective project management. Approximately 90% of reviews highlight their ability to enhance email deliverability and domain security, while about 80% commend their skill in developing innovative marketing strategies that generate high-quality leads. Overall, clients express high satisfaction with SalesSource's services, noting their quick responsiveness and the tangible success of their projects.

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Reviews mention Adaptable
SalesSource has received positive feedback for their adaptability in working with clients. One client highlighted their ability to quickly adjust to changing requirements and provide necessary external resources, emphasizing their flexibility and responsiveness. The overall sentiment reflects satisfaction with SalesSource's capacity to meet client needs effectively, making them a suitable partner for dynamic project environments.

CRM Development for Performance Marketing Agency

4.5 Aug 4, 2022

Salessource always understood our requirements and ideas and was able to adapt quickly to changes. Also they provided external resources when needed (eg. web developers) and always found a solution.
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Industry Experience

SalesSource has garnered positive feedback across various sectors, notably in Advertising & Marketing, Financial Services, and Business Services. Clients commend their expertise in lead generation, email deliverability, and marketing strategy. The Advertising & Marketing industry particularly highlights their effective outreach campaigns and strategic insights, while the Financial Services sector appreciates improved brand messaging and security enhancements. Overall, SalesSource is recognized for their attention to detail and client collaboration, making them a strong candidate for projects in these fields.
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Advertising & marketing Financial services Business services Human Resources Design IT Services Telecommunications

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Germany (3) Netherlands (3) Spain (2) England (2) Singapore (1)

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Haywards Heath, England

Marine House, 151 Western Road
Haywards Heath, England RH16 3LH
2 - 5

+31628466019

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Lialoom

5.0 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

15% Blockchain Marketing +2 services

15% Public Relations

10% Email Marketing

Lialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.

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Reviews mention Transparent
Clients have praised Lialoom for their transparent approach and thorough analysis of business needs. One client noted their 'highly personalized and transparent approach,' highlighting the team's dedication and responsiveness throughout the project. Regular reporting facilitated data-driven improvements, reinforcing the sentiment of transparency in communication and project management. Overall, feedback indicates a strong positive sentiment regarding Lialoom's commitment to transparency.

Appointment Setting for Software Development Company

5.0 Mar 27, 2024

The Lialoom team has demonstrated proactivity, outstanding dedication and responsiveness to our needs and requirements. They consistently supplied reports to facilitate data-driven improvements. We were impressed by their highly personalized and transparent approach, thorough analysis of our business, and dedication.
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Industry Experience

Lialoom has received positive feedback across various industries, including Advertising & Marketing, Information Technology, and recruitment services. In the Advertising sector, they excelled in optimizing sales processes, achieving measurable growth and enhanced operational efficiency. Their expertise in Information Technology involved successful lead generation for software companies, emphasizing tailored strategies and excellent communication. Overall, sentiment is favorable, suggesting that Lialoom is well-suited for clients in need of sales optimization, lead generation, and strategic consulting across these industries.
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Information technology Advertising & marketing Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, noting that their services deliver substantial results without exceeding budget constraints. For instance, one client emphasized Lialoom's 'good value for cost' and another mentioned their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the financial investment, as clients reported improved sales performance and operational efficiency, reinforcing the perception of Lialoom as a cost-effective partner in achieving business objectives.
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More responsive than most other service providers

Lialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

SmartPA is a company specializing in Customer Support Services, offering solutions like Call Handling and Customer Care Services. Reviewers consistently commend their high-level customer service and ability to integrate seamlessly into existing teams, with 100% positive feedback highlighting their effective communication and project management. Notably, 40% of reviewers emphasize their personalized service and cultural alignment with client businesses.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more
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Industry Experience

SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.
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Sopro

5.0 4 reviews

$1,000+

Undisclosed

50 - 249

Brighton and Hove, England

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company that focuses on creating tailored outreach campaigns through email and LinkedIn to connect clients with potential customers across various industries. Reviews highlight their ability to deliver on-time, cost-effective solutions with impressive use of AI and personalized strategies. Approximately 100% of reviewers commend Sopro’s professionalism, communication, and significant impact on their lead generation goals.

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Industry Experience

Sopro has received positive feedback across various industries, including pharmaceuticals, software development, security services, and manufacturing. Clients praise their expertise in lead generation, effective outreach campaigns, and tailored marketing strategies. The overall sentiment is highly favorable, highlighting Sopro's ability to deliver qualified leads, improve brand visibility, and enhance client engagement through innovative solutions. Their strengths are particularly noted in sectors requiring B2B services and technology-driven approaches, making them a strong fit for companies seeking to expand their market reach.
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Other industries Design Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Sopro for providing excellent value for money, highlighting their effective lead generation strategies and tailored outreach campaigns. For instance, a director of sales noted that Sopro's pricing fit their budget while delivering significant results, including a drop in cost per lead to $48. The CEO of Tessellation Software LLC also emphasized their good value for cost, reflecting a strong sentiment that Sopro's services are both affordable and impactful.
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Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)

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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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Reviews mention Dedicated
Clients express a strong sentiment of dedication towards The Contact Company, highlighting their commitment to customer satisfaction. One client noted their impressive company culture and flexibility in adapting to changing requirements. The Contact Company surpassed the client's goal for customer satisfaction, receiving continuous positive feedback from customers regarding their interactions with support representatives. Overall, the feedback emphasizes their dedicated approach and effective project management, contributing to a successful partnership.

Customer Support for Entertainment Platform

5.0 Feb 4, 2019

Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.
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2 of 2 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Children's Retailer
5.0 — The Contact Company provides call center services for a specialized online retailer. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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incite

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Kingston Upon Thames, England

Services provided

30% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy +3 services

10% Business Consulting

10% Content Marketing

10% Email Marketing

Incite is a lead generation and marketing effectiveness consultancy highly regarded for its expertise in developing and executing comprehensive outreach campaigns. Clients consistently praise incite for its ability to expand business opportunities, as evidenced by a notable trebling of international networks for one client. Approximately 80% of reviewers commend incite's strategic approach and impressive results, highlighting their professionalism and adaptability in managing diverse client needs. Some suggest broader service offerings could enhance their already substantial value.

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Reviews mention Well-organized projects
Clients have consistently praised incite for their well-organized project management and execution. One client noted, "The execution was three times what we expected!" Another remarked on the effectiveness of their weekly catch-ups and communication portal, stating, "The information exchange is really good." Overall, feedback indicates a strong sentiment towards incite's ability to understand client goals and deliver structured, impactful solutions.

Lead Generation & Consulting for Brand Language Agency

5.0 Feb 17, 2021

We have a portal we utilize for communication and project management. It’s a great way to ask quick questions as well as answer the questions they have for us. Our teams have a weekly catch-up to make sure we’re aware of status, giving feedback, and planning ahead. The information exchange is really good.
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Industry Experience

Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.
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Consulting Advertising & marketing Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.
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Second Voice

5.0 1 review

$25,000+

Undisclosed

10 - 49

Brighton and Hove, England

Services provided

100% Sales Outsourcing

Second Voice is a dynamic marketing agency specializing in targeted outbound email campaigns and AI-enhanced content. Overall, reviews highlight their strong alignment with clients' values, responsive communication, and successful outcomes such as high-value meeting bookings. With 100% positive feedback, Second Voice is praised for its rigorous account management and results-focused approach.

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Industry Experience

Second Voice has demonstrated expertise primarily in the financial services sector, receiving positive feedback for their targeted outbound email campaigns and AI-enhanced content strategies. Clients appreciate their rigorous account management and dynamic, results-focused approach, which leads to successful outcomes such as high-value meetings and improved brand awareness. The overall sentiment is particularly favorable within financial services, making Second Voice a suitable partner for organizations seeking growth in this industry.
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Financial services

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Second Voice's cost-effectiveness and overall value for money. One client highlighted a successful campaign that resulted in high-value meetings, attributing this to the company's dynamic and results-focused approach. Additionally, they appreciated the alignment of company values and the responsive project management, indicating that the investment in their services was justified and well-spent.
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Eggleads

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Portsmouth, England

Services provided

100% Sales Outsourcing

Eggleads is a lead generation company specializing in providing tailored, high-quality leads and strategic insights to agencies. Reviews highlight a 100% positive response, with clients praising their timely delivery and impactful lead quality, resulting in significant sales pipeline growth and engagement. Both reviews commend their valuable insights, though customization could be enhanced.

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Reviews mention Timely
Overall, client sentiment regarding Eggleads' timeliness is highly positive. They consistently delivered lead batches on schedule, with one client noting, 'Every month like clockwork, we had a fresh list waiting for us.' Additionally, the responsiveness to client inquiries was praised, highlighting their quick and useful feedback. This reliability in delivery and support significantly contributed to the client's success in lead generation.

Lead Generation & Insights for Financial Services Company

5.0 Mar 21, 2024

They delivered the first batch of leads right on schedule. Every month like clockwork, we had a fresh list waiting for us. Whenever we had questions or needed a bit of advice on tailoring our approach, they were quick to respond and always with something useful to say.
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Industry Experience

Eggleads has received positive feedback from clients in the Financial Services and Design industries. In Financial Services, they excelled in generating high-quality leads, helping clients significantly increase engagement and conversion rates. In Design, they provided targeted outreach to startups, resulting in improved lead quality and heightened engagement. Overall, their expertise in lead generation and tailored support makes them a strong fit for digital agencies and companies aiming to expand their client base.
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Financial services Design

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Eggleads' strong value for money, noting their effective lead generation and tailored insights. One client emphasized that Eggleads provided a budget-friendly solution that significantly improved lead quality, stating that 80% of leads were now relevant, compared to just 10% previously. Another client mentioned the 'good value for cost' and praised the consistent delivery of leads, reinforcing the company's positive reputation for delivering quality outcomes within budget constraints.
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Flowd

5.0 4 reviews

$5,000+

Undisclosed

10 - 49

Manchester, England

Services provided

50% Email Marketing

50% Sales Outsourcing

Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.

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Reviews mention Innovative
The feedback regarding Flowd's innovative approach is highly positive. Clients noted their ability to quickly adapt to specific needs and continuously improve their service model. One client highlighted their willingness to test additional features to enhance results and relationships with prospects. Overall, the sentiment reflects a strong appreciation for Flowd's commitment to innovation and responsiveness in meeting client challenges.

Lead Generation for Digital Marketing Agency

5.0 Oct 18, 2022

The way they were able to adapt quickly to our needs and constantly working to improve their company structure and model. They were happy to test out extra features with us to see if it would improve our results along with our relationships with our prospects.
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Industry Experience

Flowd has demonstrated effective expertise in various industries, including Business Services, Real Estate, and Advertising & Marketing. Clients commend their ability to generate leads and enhance client relationships through personalized outreach, leading to measurable success such as increased meetings and closed deals. Overall sentiment across these industries reflects high satisfaction with Flowd's responsiveness, collaborative approach, and commitment to client goals, making them a strong partner for businesses seeking growth in these sectors.
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Business services Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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England (2) Ireland (1) Spain (1)

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Simpout

4.9 6 reviews

$1,000+

Undisclosed

2 - 9

London, England

Services provided

70% Sales Outsourcing

30% Email Marketing

Simpout is a lead generation company specializing in automating outreach and sales processes for businesses across various industries. Their services have received positive feedback, with 100% of reviewers highlighting their timely project management, responsiveness, and effective communication. Clients appreciate Simpout's ability to deliver quick results and high return on investment, with several noting their campaigns exceeded expectations.

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Reviews mention Accessible
Clients have expressed high satisfaction with Simpout's accessibility and responsiveness. One client noted their 'excellent' project management, highlighting that Simpout delivered all items on time and was always available to address their needs. The team's proactive communication and ability to provide weekly progress reports were particularly appreciated, reinforcing their commitment to client engagement and support.

Email Mktg & Sales Outsourcing for AI Software Co

4.5 Jan 5, 2024

Simpout project management was excellent. They delivered all items on time and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve performance. Simpout is really good at outbound sales and generating leads. They also have a highly skilled and responsive team that was always available to answer our questions via email.
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Industry Experience

Simpout has demonstrated expertise across various industries including Information Technology, Advertising & Marketing, Design, and other sectors. Clients praised their efficient lead generation processes, timely project management, and the high quality of their data. Overall, feedback highlights their strong performance in generating leads and automating outreach, particularly noted by companies in tech and design. Clients expressed satisfaction regarding value for cost and effective communication, making Simpout a suitable partner for businesses seeking growth in these areas.
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Design Software Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight Simpout's competitive pricing and strong value for money. For instance, one co-founder noted that Simpout's 'pricing fit our budget' and provided 'good value for cost.' Another client emphasized their 'great ROI' and the ease of onboarding, stating that Simpout was 'a really good fit' for lead generation. Overall, the sentiment across reviews reflects satisfaction with the financial investment relative to the results achieved.
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France (1) Netherlands (1) Spain (1) Türkiye (1) United States (1)

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RevOps Finder

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

RevOps Finder is a company specializing in outbound telemarketing services. They demonstrated strong project management and responsiveness, meeting all set goals and increasing pipeline value. A notable 100% of feedback highlights their honest approach, indicating consistent client satisfaction. Clients are advised to provide thorough briefings for optimal results.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Telemarketing for Marketing Agency
5.0 — Prospect Connect provided a marketing agency with outbound telemarketing services. Their scope included market research, script development, customer targeting, and customer outreach. Read more
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Industry Experience

RevOps Finder has demonstrated strong expertise in the Advertising & Marketing industry, particularly in B2B telemarketing. Clients have praised their thorough understanding of business needs, effective communication, and project management capabilities. Positive feedback highlights their ability to enhance pipeline value and meet project goals. The overall sentiment is highly favorable, suggesting they would be a suitable partner for businesses seeking impactful marketing solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have reported a positive perception of RevOps Finder's cost and value for money, highlighting their services as well-priced and effective. One client noted an investment of $10,000–$15,000, resulting in significant pipeline value increases and successful project outcomes. They praised the company's ability to deliver on time and within budget, emphasizing the overall satisfaction with the investment made. The sentiment is overwhelmingly positive, with clients expressing a desire to engage in further projects.
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VUBO Ltd

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Reading, England

Services provided

60% Sales Outsourcing

40% Demand Generation Marketing

VUBO Ltd is a financial services company that specializes in generating leads and increasing business turnover for clients in the payment processing sector. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their timely project delivery and efficiency in generating new business. Notably, no areas for improvement were mentioned by the reviewers.

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Industry Experience

VUBO Ltd has demonstrated expertise in the business services industry, particularly within financial services. Clients have reported significant improvements in lead generation and overall revenue, highlighting their effectiveness in project management and timely delivery. The company aligns well with client values, which strengthens collaboration. Overall sentiment within this sector is highly positive, indicating that VUBO Ltd is a strong candidate for businesses seeking to enhance their financial advisory services.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with VUBO Ltd's pricing and the value for money provided, noting the company's efficiency in delivering measurable outcomes. One client highlighted the impressive volume of valid leads generated and the revenue from these leads, stating that VUBO Ltd effectively met their project goals on time. Overall, the sentiment reflects a positive assessment of the company's cost-effectiveness and alignment with client needs.
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Gungho

1.8 2 reviews

$5,000+

Undisclosed

50 - 249

Poundbury, England

Services provided

75% Sales Outsourcing

25% Email Marketing

Gungho is a company specializing in Contact Center Services, focusing on generating new clients through telemarketing efforts. While they successfully arranged meetings as promised, the reviews indicate mixed results, with strengths in accessing a wide range of prospective clients but weaknesses in follow-ups and managing no-shows. The feedback is roughly balanced, with an emphasis on improving follow-up processes.

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Reviews mention Accessible
The sentiment regarding Gungho's accessibility is generally positive, with clients appreciating their ability to access a wide range of prospective clients and provide clear communication. One client noted the effectiveness of weekly updates and detailed reports on meetings arranged. However, there were suggestions for improvement, particularly in following up with meeting attendees to confirm their availability, which could enhance overall engagement and success rates.

Appointment Setting Services for Technology Company

3.0 May 30, 2023

They were able to access a wide range of prospective clients and market our business clearly and succinctly. Project management was good in terms of providing weekly updates on progress and details of the organizations and individuals with whom they had arranged meetings, including details of the conversations that they had.
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Industry Experience

Gungho has experience in various industries, notably in financial services and anti-financial crime sectors. Feedback indicates a strength in lead generation and client outreach, particularly for companies seeking to expand their client base. However, sentiment varies; while some clients praised their access to prospective clients, others noted challenges in follow-up and lead quality. Overall, Gungho appears well-suited for firms in financial services and related fields, though improvements in lead conversion and project execution are recommended.
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Financial services IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed mixed sentiments regarding Gungho Marketing's cost and value for money. While one client noted that they arranged four meetings per week, they felt the overall commercial success was lacking, suggesting limited value for the investment. Another client pointed out that despite good leadership, the actual lead generation was insufficient, indicating a disparity between expectations and results. Overall, feedback suggests that while Gungho offers potential, clients seek better outcomes relative to their costs.
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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

ReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.

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Reviews mention Professional
Clients consistently commend ReveGro for their professionalism and effective project management. One client highlighted the impressive dedication of their account manager, noting a 'high professional standard' throughout the engagement. Another client praised the proactive and knowledgeable relationship established through regular virtual meetings. Overall, feedback reflects a strong sentiment of professionalism, with no significant areas for improvement identified, underscoring ReveGro's commitment to delivering quality service.

Email Mktg & Sales Outsourcing for Drainage Maintenance Co

5.0 Feb 12, 2024

The drive and impact Heather has on the business is fabulous. Her ability to immerse herself and her business by understanding the culture and behaviour of your organization is a critical ingredient to her success. They have delivered a trusted and professional service over the period, aligning a back to basics strategy in developing and delivering a robust sales line for the business. I highly recommend Heather who is fantastic to work with who cuts straight through the issues and deals with them in a professional manner. Her ability to engage with an organisations structure at all levels is a great attribute she possesses.
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LinkedIn Marketing Campaing for Sustainability Consulting Co

5.0 Feb 9, 2024

Regular virtual meeting to explain the process and report on results. A highly professional, knowledgeable proactive relationship.
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Industry Experience

ReveGro has demonstrated expertise across diverse industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their ability to generate leads, enhance brand visibility, and increase revenue. The financial services sector noted strong project management early on but suggested improvements in communication. Construction clients praised ReveGro for significantly boosting sales and creating valuable databases. Utilities feedback highlighted effective client re-engagement strategies, while consulting professionals acknowledged their innovative approach to lead generation. Overall, ReveGro is well-suited for companies seeking impactful sales and marketing solutions.
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Consulting Financial services Construction Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ReveGro as offering good value for money, citing competitive pricing that fits their budgets. For instance, a client from a drainage maintenance company praised their service as 'great value for cost' and noted the alignment of company values. Another client highlighted ReveGro's pricing as a key factor in their selection, emphasizing the firm's ability to deliver high-quality results within budget constraints. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the return on investment.
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Sandbach, England (1) Salford, England (1) High Wycombe, England (1)

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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Face for Business specializes in Contact Center Services, providing tailored Customer Support Services including virtual reception, Inbound Call Center, and call handling. Impressively, 100% of reviewers praise their personalized service and seamless integration as part of their team, noting increased client conversions and enhanced trust pilot ratings. Clients consistently highlight their reliability and impeccable communication, with no areas for improvement identified.

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Reviews mention Proactive
The sentiment regarding proactivity at Face for Business is overwhelmingly positive. Clients appreciate the regular communication from their account managers, who actively seek feedback and provide updates. One client noted that the team is 'proactive,' contributing to their decision to maintain the partnership. Additionally, the ability to receive call recordings further exemplifies their proactive service approach, resulting in impressive client feedback and increased client conversions.

Answering Services for Financial Adviser Firm

5.0 Feb 24, 2022

The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken. They are proactive, and we have no intention of changing Face For Business for another agency.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Nurturance

5.0 1 review

$1,000+

$150 - $199 / hr

10 - 49

London, England

Services provided

100% Sales Outsourcing

Nurturance is a consulting firm specializing in optimizing business operations and increasing conversion rates. Their services include implementing SOPs and creating structured workflows for clients. In reviews, 100% of clients highlight their effective project management and personalized approach, with an impressive 20% increase in conversion rates reported. The feedback is overwhelmingly positive, with no areas for improvement suggested.

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Industry Experience

Nurturance has demonstrated notable expertise in the fitness industry, successfully increasing conversion rates by 20% through the implementation of tailored SOPs and marketing strategies. Clients appreciate their personalized approach, effective project management, and commitment to results. The overall sentiment is highly positive, reflecting Nurturance's impactful support and deep understanding of client needs, making them a strong contender for businesses seeking improvement in sales processes and operational efficiency within the fitness sector.
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Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding Nurturance's cost and value for money, noting that an investment of $4,000–$5,000 resulted in a 20% increase in conversion rates. The personalized approach and effective implementation of Standard Operating Procedures (SOPs) were highlighted as significant value adds. Overall, clients felt that the investment was justified by the tangible results and dedicated support received throughout the engagement.
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Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

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Industry Experience

Double Tap Marketing Ltd has received positive feedback primarily from clients in the business services sector. Their strengths include effective communication, timely delivery, and a deep understanding of client needs, which has led to significant contract wins. Notably, they excel in tender writing and marketing strategy, helping clients secure large contracts. Overall sentiment indicates strong satisfaction, highlighting their integral role in driving business growth and successful marketing initiatives.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for providing excellent value for money, highlighting their reasonable pricing relative to the substantial returns generated. One client noted, 'The pricing is very reasonable for the return,' emphasizing that their services have significantly contributed to business growth. Feedback reflects a sentiment that, compared to larger agencies, Double Tap Marketing offers superior service and results at a fraction of the cost, making them a highly recommended choice for marketing needs.
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Scaled

5.0 5 reviews

$1,000+

$300+ / hr

2 - 9

London, England

Services provided

40% Business Consulting

25% Corporate Training & Coaching

15% Funding & Investment +2 services

10% Financial Consulting

10% Sales Outsourcing

Scaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.

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Reviews mention Personable
Clients have consistently praised Scaled for their personable approach, particularly highlighting Simon's ability to build strong advisory relationships. One executive noted, 'Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with.' Overall sentiment regarding their interpersonal skills is highly positive, reflecting a strong connection and trust established between Scaled and their clients.

Business Consulting for Advertising & Marketing Company

5.0 May 31, 2023

Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with.
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Industry Experience

Scaled has garnered positive feedback primarily within the Advertising & Marketing sector, showcasing expertise in supporting agency growth, strategic planning, and M&A advisory. Clients commend their proactive approach, extensive knowledge, and personalized support, leading to substantial revenue growth and improved operational efficiencies. The overall sentiment is highly favorable, particularly for companies seeking guidance in scaling operations, strategic positioning, and navigating market challenges.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently express satisfaction with Scaled's cost and overall value for money. One client noted that despite initial clarity issues regarding pricing, they resolved this through communication, indicating transparency. Another client highlighted that Scaled's support contributed to significant business growth, noting a revenue increase from £1.5m to £4m. Overall, feedback reflects a strong sentiment towards Scaled's pricing structure being justified by the comprehensive and effective services provided.
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London, England (2) Peterborough, England (1) Gloucester, England (1) Brighton, England (1)

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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Leeds, England

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills. One review specifically highlighted, 'Communication is strong,' indicating satisfaction with their responsiveness and clarity. Overall, feedback reflects a positive sentiment, with clients appreciating the effective dialogue that enhances collaboration and project outcomes.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

Their customer service is good. Communication is strong. There are no improvements.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Small Marketing Agency
4.5 — Read more
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Industry Experience

Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

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0 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

IVR Services
4.5 — Read more
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Industry Experience

NICE inContact has garnered positive feedback across various industries, including Information Technology, Media, Business Services, and Other Industries. Clients praise their updated tools, competitive pricing, and effective communication. The company is particularly noted for enhancing customer support efficiency and productivity. Overall, they are recommended for businesses seeking reliable inbound services, especially in sectors where customer interaction is crucial.
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Other industries Media Information technology Business services

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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

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London, England

160 Queen Victoria Street, 2nd floor
London, England EC4V 4BF
6 - 9

44.0.207.002.3000

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Carden IT Services

4.5 3 reviews

$1,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

10% Call Center Services

50% IT Managed Services

25% Other IT Consulting and SI +1 service

15% IT Strategy Consulting

Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

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Reviews mention Communicative
The reviews indicate a highly positive sentiment regarding Carden IT Services' communication. Clients appreciate the ease of communication and the efficiency with which issues are addressed. One client noted, 'Communication with them has been easy and all issues raised have been dealt with in an efficient manner.' Additionally, their willingness to go the extra mile during urgent situations further emphasizes their commitment to effective communication.

IT Services for Accountancy Practice

4.5 Oct 8, 2019

Communication with them has been easy and all issues raised have been dealt with in an efficient manner.
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Industry Experience

Carden IT Services has garnered positive feedback across various industries, including Education, Business Services, and Financial Services. Clients commend their expertise in IT support, particularly for network management and systems maintenance. The team is recognized for their responsive, friendly service and effective communication. Overall sentiment is highly favorable, highlighting Carden's ability to deliver timely solutions that enhance operational efficiency and client satisfaction across these sectors.
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Financial services Business services Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Carden IT Services' competitive pricing and exceptional value for money. One reviewer noted that their IT systems ran smoothly due to Carden's ongoing support and innovative solutions. Another client appreciated the team's prompt and effective responses, emphasizing that the service justifies the investment. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, with no significant areas for improvement mentioned.
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Maidstone, England (1) Canterbury, England (1) Brighton, England (1)

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Lead Pronto

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

WIRRAL, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

15% Affiliate Marketing

10% Digital Strategy

10% Sales Outsourcing

5% Conversion Optimization

Lead Pronto is a digital marketing and lead generation agency known for its comprehensive services, including social media management, PPC strategy, and website optimization. Their client reviews reflect a high level of satisfaction, highlighting their results-oriented approach, with notable increases in organic traffic and lead conversion rates. Approximately 90% of clients commend their responsiveness, strategic insight, and ability to tailor services to client needs.

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Reviews mention Team players
Clients consistently praise Lead Pronto for their collaborative approach and team-oriented culture. One reviewer highlighted the team's accessibility and willingness to communicate, stating, 'There’s real teamwork ethic there.' Another noted their commitment to client success, emphasizing, 'They really care about giving the client a decent result.' Overall, the sentiment reflects a strong appreciation for Lead Pronto's friendly and helpful demeanor, contributing to effective partnerships and project outcomes.

Lead Generation & Digital Marketing Services for Consultancy

5.0 May 14, 2020

Overall, the Lead Pronto team is excellent. They’re always friendly, helpful, and willing to go the extra mile. Culturally, they’re a nice bunch. The Lead Pronto team is very accessible and communicative. If I need an update, I can give them a ring, and they’re always happy to talk. They make the time to chat with me. There’s real teamwork ethic there. One of the things I enjoy the most about our partnership is that teamwork. It's nice because I’m an individual consultant so it’s great to have that relationship with Lead Pronto.
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Industry Experience

Lead Pronto demonstrates strong expertise in the Legal, Real Estate, and Consulting industries. Clients commend their ability to drive online visibility, generate qualified leads, and optimize digital strategies. The Legal sector feedback highlights significant business growth through effective lead generation and PPC management. In Real Estate, their social media campaigns have achieved excellent conversion rates. Consulting clients appreciate their data-driven approach that blends creativity with analytical insights. Overall, Lead Pronto is well-regarded for their proactive communication, transparency, and results-oriented strategies across these diverse sectors.
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Legal Consulting Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback on Lead Pronto highlights their competitive pricing and exceptional value for money. One client noted a remarkable cost per lead of approximately £8, emphasizing the effectiveness of their campaigns. Another client praised Lead Pronto for delivering returns that exceeded their initial investments multiple times over. Overall, clients express strong satisfaction with the agency's transparency, responsiveness, and understanding of budget constraints, reinforcing the sentiment that their services provide substantial value.
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Amazon Consultant

5.0 8 reviews

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

25% Advertising

25% Business Consulting

25% Marketing Strategy +1 service

25% Sales Outsourcing

Amazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.

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Industry Experience

Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.
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Select Industry to see insights

Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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In-depth client interviews and ratings
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Market presence
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U.K. Call Center Services & Voice Services FAQs

U.K. providers combine mature service operations with deep familiarity with local regulations and customer expectations. Teams understand U.K. accents, regional nuances, and accessibility needs, which can lift CSAT and first-contact resolution.

Moreover, many operate 24/7 with multilingual coverage for EMEA and North America, making them ideal for brands needing round‑the‑clock customer support solutions in the U.K. Critically, leading firms design workflows aligned with U.K. GDPR, Ofcom guidance, and sector rules (e.g., FCA in financial services), helping reduce compliance risk while improving service quality.

Pricing varies by channel mix, complexity, and hours:

Per agent hour (inbound/general support): £18–£40
Specialized programs (technical support, healthcare, regulated sectors): £30–£60 per hour
Per minute (pay‑as‑you‑go answering): £0.50–£1.20
U.K. virtual receptionist services: £25–£150 per month base, plus usage
Dedicated FTE seats (fully loaded): £1,800–£3,500 per month

Ask for pricing transparency on setup fees, QA/coaching, technology, and after‑hours surcharges. For outsourced call center U.K. programs, pilot projects can validate volumes and true cost per resolution before scaling.

Providers in the United Kingdom commonly support a broad spectrum of markets and niches, catering to the vast and diverse business landscape of the region. You’ll often find dedicated companies specializing in:

Financial services and fintech (London and Edinburgh) with FCA‑aware processes
Retail and e‑commerce (Manchester, Birmingham, Leeds) for peak season overflow
Health care and health tech with patient‑safe handling and data privacy
Travel, hospitality, and transportation with seasonal multilingual support
SaaS and technology with tiered technical support and onboarding
Public sector and nonprofits with accessible, inclusive communications

Look for sector case studies and compliance evidence matching your environment.

Define your project’s scope and requirements to help guide your search criteria. Then, look for trusted agencies on Clutch and narrow your options by assessing the following:

Compliance and security — U.K. GDPR, ISO 27001, PCI DSS (if taking payments), Cyber Essentials.
Operations — QA frameworks, agent training, coaching cadence, and speech analytics.
Test integrations — CRM/help desk, IVR/telephony, WFM reporting.
Culture fit — listen to sample calls; ensure brand voice matches expectations.
References — confirm outcomes for similar U.K. inbound call handling services or business phone answering services.

Vague reporting or no real‑time dashboards for SLAs and QA scores
One‑size‑fits‑all scripts with limited ability to customize customer journeys
No documented data protection controls or refusal to share DPA/processing details
High agent turnover without a training and retention plan
Overpromising on staffing ramp times or multilingual coverage
Limited disaster recovery or single‑site dependency for 24/7 coverage
Hidden fees for after‑hours or simple changes to IVR/knowledge base

Call centers play a vital role in representing your business and nurturing customer relationships. The wrong partner can hurt your reputation and expose your organization to risks. Make sure you spot and avoid these red flags early.

Top Call Center Services & Voice Services in the United Kingdom

List of the Top United Kingdom Call Center Companies & Voice Services

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