Top Call Center Services & Voice Services in London

Ratings Updated: February 3, 2026

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves London, England

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch
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A-SALES AB

4.9 62 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Communicative
Clients consistently praised A-SALES AB for their exceptional communication skills, noting that they were 'always on time' and 'delivered items as expected.' Feedback highlighted the proactive nature of their communication, with one client stating they received 'almost instant responses' and another noting 'regular check-ins' that kept priorities aligned. Overall, the sentiment reflects a strong appreciation for A-SALES AB's ability to maintain clear, effective communication throughout the project lifecycle.

Web Optimization & Apptmt Setting for Business Services Co

5.0 Jun 11, 2024

Without a doubt the communication, you're getting almost instant responses from them! Virtual Meeting was our primary form of communication.
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Lead Generation & Sales Outsourcing for Video Production Co

5.0 Apr 12, 2024

Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine. Our primary form of communication was through Virtual Meeting, Email, or Messaging App.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
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Lead Generation & Email Outreach Campaigns for HR Agency

5.0 Mar 11, 2024

Very timely and communicative. I have to work hard to keep up with their pace. If any issues arise, they fix them before I even can bring them up in the weekly meetings!
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Email Outreach for AI Solutions Provider

5.0 Mar 3, 2024

We had regular meetings to check on the campaign performance and made adjustments when we needed to. Our account manager was super responsive, quick & straightforward in communication, which is also another key point that I believe really played a big part in our success.
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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1 of 1 London-based review is 5 stars

1 London-based review for Call Center Services in past 6 months

Less than $10,000 avg. project cost for Call Center Services services in London

London-based Call Center Services project highlight

Call Center Services for Furniture 3D Visualization Studio
5.0 — A furniture 3D visualization studio hired A-SALES AB to help them secure more sales appointments and close more deals. They scaled the client's outbound sales and generated qualified B2B meetings. Read more
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SalesAR

4.9 125 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

80% Sales Outsourcing

5% Content Marketing +1 service

5% Email Marketing

SalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.

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4 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
In the past six months, SalesAR received mixed feedback from clients. Positive remarks highlighted their effective project management, timely delivery, and ability to generate qualified leads, as seen in successful engagements with CerQlar and The Gradient. Conversely, clients like Adexin and another SEO service company reported disappointing outcomes, with one client noting zero leads and inadequate targeting. Overall sentiment reflects a divide: while some clients praise their strategic execution, others express dissatisfaction with lead generation results.
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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Scheduling for IT Company
4.5 — SalesAR has been hired to develop sales opportunities for an IT company. The team targets banks and financial institutions to schedule appointments and demo calls with the client. Read more
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Industry Experience

SalesAR has demonstrated expertise across various industries, including Information Technology, Energy, Advertising & Marketing, and Manufacturing. Positive feedback highlights their effectiveness in lead generation, appointment setting, and tailored outreach strategies, with notable success in the technology and healthcare sectors. However, challenges were noted in the Advertising category, where some clients reported low lead quality. Overall, clients praised SalesAR's project management, communication, and adaptability, making them a strong match for organizations seeking robust outreach solutions in these sectors.
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Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Financial services Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Business services Healthcare Pharmaceuticals Transportation Information technology Manufacturing Design Energy & natural resources

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London, England

124 City Road
London, England EC1V 2NX
2 - 5

+44 20 8638 7275

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novi.digital

4.7 32 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

London, England

Services provided

70% Pay Per Click

10% Sales Outsourcing

5% Ecommerce Marketing +3 services

5% Performance Marketing

5% Search Engine Optimization

5% Social Media Marketing

novi.digital is a digital marketing agency specializing in SEO and PPC management. Their reviews reflect a high level of client satisfaction, with approximately 90% highlighting their professionalism, expertise, and dedication to understanding client needs. Clients report significant improvements in website traffic, conversion rates, and return on investment, with many appreciating their tailored approach and strong communication. Areas for improvement are minimal, with occasional mentions of reporting issues.

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Reviews mention Personable
Clients consistently highlight Novi.Digital's personable approach, noting their strong communication and commitment to understanding each client's unique needs. One client emphasized the 'personal touch' and the consistent availability of their project manager, which fosters a collaborative environment. Another client appreciated the ability to speak directly with specialists rather than a generic account manager. Overall, the sentiment regarding their personable nature is highly positive, with clients feeling valued and understood.

SEO and PPC for Tree Service Company

4.0 Oct 9, 2017

They have a good personal touch. I liked Novi.Digital's personal approach. You got a name, a number, and an email to contact. It's the same person every time. Aaron has talked to all the people that deal with me; they've talked them through my company. They know what I'm about and understand what my company does.
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Digital Marketing Strategy for Security Products Company

5.0 Sep 19, 2017

There is also a personal touch because they’re not too big. With Novi, they’re a small team but are on top of things. We can actually speak to the person taking care of a specific service. With big agencies, you speak to one account manager and get nowhere.
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SEM for Bathroom Products Retailer

4.5 Dec 18, 2015

With Novi Digital, we find that they are nice people, who do what they promise. You can be straight with them and they will listen and act on it. They have a breadth of knowledge in this business, and are not afraid to admit if there's ever a gap in that knowledge, and employ someone specifically for the purpose. They've learned a lot about our business. They take interest in what we do, and why we do it.
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SEO & PPC for Nonprofit Organization

4.5 Mar 27, 2025

I'm very happy with our account manager and the level of service they provide to us and our advertising campaigns. We appreciate their passion for our work and the various tools they have created to help measure outcomes. It took a little time for us to get into the swing of things and build a good understanding of how we want the partnership to work but we're really happy that we seem to have found that understanding now and we're receiving a fantastic level of service that aligns with our needs.
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Industry Experience

Novi.digital has garnered positive feedback across various industries, including non-profit, advertising, retail, education, healthcare, and financial services. Clients commend their SEO and PPC management, with notable successes in increasing website traffic and conversions. In the non-profit sector, they excelled at raising awareness through targeted campaigns. In retail and financial services, they demonstrated strong capabilities in optimizing digital marketing spend, achieving significant ROI. Overall, their expertise and responsive project management have made them a trusted partner across diverse sectors.
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Non-profit Advertising & marketing Other Industry Retail Financial services Education Consulting Automotive Arts, entertainment & music Hospitality & leisure Environmental Services Gambling Healthcare IT Services Consumer Products Energy & natural resources Manufacturing Legal Business services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (10) $50,000 to $199,999 (7) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on novi.digital highlights a strong sentiment regarding the company's cost-effectiveness and value for money. Many clients noted that the pricing fits their budgets while delivering impressive results, such as a 300% increase in sales and a significant reduction in cost per conversion. One client specifically appreciated the transparency in costs and the alignment of services with their needs, while another emphasized the excellent ROI achieved through their campaigns. Overall, the consensus is that novi.digital provides great value relative to its pricing.
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England (17) Denmark (1) United States (1)

This provider is fluent in 2 languages:

English

Hindi

This provider is available in 1 time zone:

Greenwich Mean Time (GMT)
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Spring Drive

4.9 12 reviews
Premier Verified

$5,000+

Undisclosed

2 - 9

London, England

Services provided

100% Sales Outsourcing

Spring Drive is a lead generation and outbound marketing agency that provides services such as automated outbound engines, cold email copywriting, and outreach strategy development. Their reviews highlight overwhelmingly positive feedback, with clients praising their expertise, professionalism, and reliable project management. Notably, 100% of reviews acknowledge their ability to deliver on time and adapt to clients' needs, with 90% highlighting their strategic approach to campaign optimization and messaging.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Spring Drive reflect a strong positive sentiment, with clients praising their expertise and effective methodologies. One client highlighted the successful implementation of outbound processes and an email infrastructure that enhanced lead outreach. Another noted Spring Drive's reliability and proactive communication, resulting in approximately 10 booked meetings weekly. Overall, clients appreciate the personalized coaching and strategic insights provided, particularly from the founder, although some expressed a desire for increased A/B testing.
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Industry Experience

Spring Drive has demonstrated expertise across various industries, including Education, Business Services, Software, and Advertising & Marketing. Feedback highlights their strengths in crafting effective outreach strategies, enhancing lead generation, and improving client engagement. Notable successes in Education and Business Services reflect a positive impact, with clients reporting increased qualified meetings and improved operational efficiency. Overall, Spring Drive is highly regarded for their professionalism, strategic insights, and reliable project management, making them a strong fit for organizations seeking growth in these sectors.
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Engineering Other Industry Business services Consulting Software Advertising & marketing Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Spring Drive's exceptional value for money, noting their competitive pricing and effective outcomes. One client reported securing over 50 meetings in five months, while another emphasized significant improvements in outreach efficiency, leading to a 3.2% reply rate. The company's commitment to timely delivery and proactive communication further enhances their perceived value, with many clients expressing satisfaction with the overall investment and results achieved.
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Review Rating from London Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

London-based clients praise Spring Drive for their expertise in messaging strategies, CRM development, and operational streamlining for education services. They deliver precise, timely solutions with exceptional attention to detail, ensuring measurable improvements in client engagement and business resilience. The team is highly responsive and professional.
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Virtual Sales Limited

4.8 15 reviews
Premier Verified

$1,000+

$100 - $149 / hr

10 - 49

Horsham , England

Services provided

10% Call Center Services

90% Sales Outsourcing

Virtual Sales Limited is a company specializing in Contact Center Services, providing exceptional outbound call services and lead generation. They receive overwhelmingly positive feedback, with reviewers highlighting their impressive call outputs, efficient project management, and ability to meet objectives swiftly. Notably, 100% of reviewers praised their responsiveness and professionalism, emphasizing their seamless integration with client teams and significant impact on business growth.

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Industry Experience

Virtual Sales Limited has demonstrated strong expertise across various industries, including Software, IT Services, Financial Services, Construction, and Advertising. Clients consistently praise their ability to generate leads, book meetings, and enhance engagement. Feedback highlights their professionalism, timely communication, and adaptability. Overall, the sentiment is overwhelmingly positive, indicating that Virtual Sales Limited is particularly effective in the technology and software sectors, making them a valuable partner for businesses seeking growth in these areas.
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Information technology Software IT Services Construction Financial services Advertising & marketing Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as booked meetings and lead generation. One client noted, "Pricing fit our budget and good value for cost," while another stated, "Ben's hard work and consistent results have made a big difference to our business." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Opus Technology

4.5 1 review
Verified

$25,000+

$300+ / hr

50 - 249

City of London, England

Services provided

30% Call Center Services

60% IT Managed Services

10% Cybersecurity

Opus Technology is a managed IT support and services provider specializing in IT asset management, including telephony, Microsoft stack, connectivity, and cybersecurity. The company has garnered a 100% positive feedback rate, with clients praising their professionalism, timely delivery, and effective communication. Reviewers consistently highlight their innovative approach and seamless project execution.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Opus Technology highlight their exceptional managed IT support and services, emphasizing professionalism and a client-centric approach. Clients appreciate the seamless onboarding process, effective communication, and the ability to free up internal resources. One client noted significant improvements in IT reliability and security, along with timely project delivery. Overall sentiment is highly positive, with no reported areas for improvement, confirming Opus Technology as a strong partner for IT needs.
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Industry Experience

Opus Technology has garnered positive feedback for its managed IT support services primarily within the consulting industry. Clients praised their professionalism, reliability, and innovative solutions, noting significant time savings and improved IT asset management. The overall sentiment reflects strong satisfaction, making Opus Technology a suitable partner for businesses in the consulting sector seeking efficient IT management and support.
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Consulting

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Review Rating from London Clients

4.5/5.0

Quality

4.5

Schedule

4.5

Cost

4.0

Willing to Refer

5.0

London-based clients praise Opus Technology for their comprehensive managed IT support, covering telephony, cybersecurity, and Microsoft services. They highlight the team's professionalism, reliability, and proactive approach, which significantly reduces client workload and enhances system security and stability.
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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Reviews mention Flexible
Clients have expressed a strong sentiment regarding Task Virtual's flexibility. One reviewer highlighted their impressive ability to provide solutions and adapt to varying requirements, contrasting them with other firms that lack such adaptability. Additionally, the company demonstrated responsiveness by quickly addressing issues raised by clients. Overall, the feedback underscores a positive perception of Task Virtual's flexibility in meeting client needs.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)
London, England

Brixton Hill
London, England SW2
2 - 5

3472846666

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memoryBlue

4.7 23 reviews
Verified

$5,000+

Undisclosed

250 - 999

Fleet, England

Services provided

15% Call Center Services

25% Sales Outsourcing

10% Account-Based Marketing +5 services

10% Content Marketing

10% Demand Generation Marketing

10% Digital Strategy

10% Email Marketing

10% Marketing Strategy

memoryBlue - formerly Operatix, specializes in outbound call center services, offering sales development and generating qualified leads. Reviewers consistently praise the company's knowledge, responsiveness, and ability to adapt to changing client needs. Approximately 85% of reviews highlight their effectiveness in booking sales meetings and lead generation, while some note areas for improvement in team stability and internal best practices sharing.

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Reviews mention Team players
Clients consistently highlight Operatix as a team player, emphasizing their seamless integration into existing workflows. One client noted, "They truly became an extension of our team," showcasing their ability to operate independently while providing valuable insights. Another remarked on their "strong communication and feedback," which facilitated internal process improvements. Overall, the sentiment is overwhelmingly positive, with clients appreciating Operatix's responsiveness and collaborative spirit.

Appointment Setting & Lead Gen for SaaS Company

4.5 Apr 27, 2023

They were able to take a brief and then operate on their own, using their best practices, reducing the burden on us. They were also quick to come back to us with any challenges/market feedback to allow us to tailor our message to drive continuous improvements. They truly became an extension of our team.
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Business Services for SaaS Company

5.0 Nov 7, 2022

I've been incredibly impressed with the high degree of care Operatix has for our prospects and customers. They are truly acting as an extension of our own team, and integrity of their work is reflective of our own company values.
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Industry Experience

memoryBlue demonstrates strong expertise in the Software, IT Services, and Cybersecurity sectors, delivering consistent and commendable results in lead generation and pipeline development. Clients report high satisfaction with their responsiveness, communication, and ability to align with business goals, noting significant improvements in meeting bookings and sales opportunities. Overall sentiment across these industries is overwhelmingly positive, indicating that memoryBlue is well-suited for organizations seeking to enhance their business development efforts.
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Software IT Services Information technology Social Networking Telecommunications Hospitality & leisure Research

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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Operatix's value for money, noting that their pricing aligns well with budgets while delivering impressive results. One client highlighted that Operatix's pricing fit their budget and provided good value, while another praised their 'risk/reward' model, which incentivizes performance. Overall, feedback indicates that Operatix's services exceed expectations regarding cost-effectiveness and quality, fostering strong partnerships and positive project outcomes.
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Fleet, England

4 Ancells Court
Fleet, England GU51 2UY
101 - 150

+44 01252 624150

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

Review Rating from London Clients

4.5/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

From London, clients highlight Quantanite's expertise in providing dedicated analysts for startup operations, streamlining processes like accounting and data management. Their team’s commitment and effective workflow have sustained long-term partnerships over several years.
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Friday Solved

4.9 27 reviews

$1,000+

$300+ / hr

2 - 9

London, England

Services provided

70% Marketing Strategy

30% Sales Outsourcing

Friday Solved is a sales strategy and business development consultancy renowned for building scalable and effective sales engines for clients across various industries. Reviews indicate a 100% positive feedback rate, highlighting Friday Solved's excellent project management, responsiveness, and exceptional cultural fit. Notably, 87% of reviews commend the company's tailored solutions and transformative impact on clients' sales strategies, with many emphasizing their impressive work ethic and dedication.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Friday Solved highlights exceptional project management and a strong alignment with company values. A recent review from the Founder of Luna 9 commended their superb communication and flexibility, resulting in successful repositioning and a redesigned sales strategy. Clients appreciate the company's culture and work ethic, describing them as mission-driven. Overall sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (5) Less than $10,000 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Friday Solved's competitive pricing and strong value for money. Many reviews noted that the company's services fit within client budgets while delivering significant results, such as increased sales efficiency and the establishment of effective sales strategies. For instance, one client stated that they received 'outstanding value for money' and achieved a predictable sales engine, while another emphasized that Friday Solved 'never upsold services' and always provided value. Overall, sentiment is overwhelmingly positive regarding the company's cost-effectiveness.
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View projects from:

England (19) Cayman Islands (1) Netherlands (1) United States (1) Northern Ireland (1)

Review Rating from London Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

London clients commend Friday Solved for their comprehensive sales and marketing solutions, including value proposition development and process overhaul. Their responsive, personable team consistently delivers on time, empowering businesses with actionable strategies and long-term growth capabilities.
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GLO

4.9 26 reviews

$1,000+

$50 - $99 / hr

10 - 49

Fitzrovia, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Web Design +3 services

15% Sales Outsourcing

15% Social Media Marketing

10% Low/No Code Development

GLO is a digital marketing agency specializing in lead generation, website design, and online advertising, including Google Ads and social media marketing. The reviews reflect a highly positive reception, with recurring themes of professionalism, effective communication, and timely delivery. Approximately 100% of clients appreciated GLO's expertise, with many highlighting significant improvements in lead generation and cost efficiency. Several reviews specifically commend John and his team for their responsiveness and impactful results.

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Reviews mention Understands their clients' needs
The reviews for GLO - Generate Leads Online consistently highlight their strong understanding of client needs. Clients noted personalized approaches, such as GLO conducting free initial audits and actively seeking feedback to align strategies with business goals. One client emphasized their impressive communication and quick adaptations, while another appreciated the team's genuine interest in their business. Overall, the sentiment is overwhelmingly positive, indicating that GLO effectively comprehends and addresses client requirements.

PPC & SMM Services for Garden Rooms Company

5.0 Dec 14, 2023

GLO - Generate Leads Online has invested time gathering data and putting old information into the campaign to analyze our customer types to improve the campaigns. The team has also looked at geographical locations where the demographic meets our customer type, which is really important for us. GLO - Generate Leads Online provides constant feedback and improvements and continuously offers new ideas, going above and beyond.
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Web Design, Development & SEO for Dog Daycare & Grooming Co

4.0 May 2, 2023

They’ve taken their time to understand our business. We’ve had to work alongside them and explain a lot to ensure the wording is correct. We communicate via telephone, Zoom, and Microsoft Teams.
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Lead Generation for Content Marketing Firm

5.0 Jan 8, 2021

GLO has a really good understanding of their clients. I find that a lot of businesses just tell you a lot of big words and don’t really perform, whereas GLO did exactly what they said they would do.
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Web Design & SEO Support for Professional Training Company

5.0 Apr 2, 2020

What we like about John and the GLO team is that they took the time to understand our goals and business and to get to know our DNA without charging us for those meetings. They really invested in our partnership right from the get-go. This reflected our culture and the way we work with our clients, which was great to see.
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Industry Experience

GLO - Generate Leads Online has demonstrated expertise across various industries, including construction, consumer products, legal, wellness, and education. Feedback highlights their strengths in lead generation, digital marketing, and website development. Clients in construction and consumer sectors particularly noted significant improvements in inquiries and lead quality. The overall sentiment is positive, emphasizing GLO's responsiveness, expertise, and ability to deliver tailored solutions, making them a strong fit for businesses seeking enhanced online presence and marketing strategies.
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Other industries Consumer Products Other Industry Construction Legal Sports Wellness & Fitness Manufacturing Beauty & Cosmetics Education Advertising & marketing Energy & natural resources Real estate Utilities Business services Automotive Financial services

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Ipswich, England (3) Colchester, England (2) Felixstowe, England (1) Woodbridge, England (1) Hadleigh, England (1)

Fitzrovia, England

4th Floor, Silverstream House, 45 Fitzroy Street
Fitzrovia, England W1T 6EB
10 - 15

01473 845688

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

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Reviews mention Flexible
Abacus Cambridge Partners received positive feedback regarding their flexibility in adapting to client requirements. Clients highlighted their ability to respond quickly to urgent requests, with one noting that Abacus supports urgent deliverables, sometimes within a day. Their team is described as understanding and responsive, capable of managing dynamic changes effectively. Overall, the sentiment is highly favorable, emphasizing their commitment to timely delivery and adaptability in project management.

API Development for Telecommunications Company

5.0 Dec 6, 2021

Abacus Cambridge is very flexible with the dynamic changes of our requirements, and they’re able to deliver based on our timelines. They also understand that the changes come from our clients. I appreciate their flexible and quick response; we have scenarios where our customer requests something to be delivered within less than a day.
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Apigee API & CIM Management for Holding Company

5.0 Mar 31, 2021

They engage fully, taking project management and follow-up seriously. They’re flexible and willing to deliver quickly whenever we request it. They use our internal tools.
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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Industry Experience

Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial services

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United Arab Emirates (2) Kenya (1) United States (1)
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Callpalooza

4.8 6 reviews

$1,000+

< $25 / hr

2 - 9

London, England

Services provided

65% Sales Outsourcing

20% Email Marketing

10% Search Engine Optimization +1 service

5% Content Marketing

Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

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Reviews mention Easy to work with
Clients consistently express that Callpalooza is exceptionally easy to work with, highlighting their flexibility and proactive approach. One client noted, 'The whole team is great to work with and flexible,' while another emphasized their quick responses and timely project management. Overall, the sentiment reflects a strong satisfaction with Callpalooza's collaboration, with clients feeling a positive alignment in values and culture, leading to a rewarding partnership.

Digital Strategy & SEO for Employee Gamification Platform

5.0 Jun 1, 2023

The project management is great! They always are on time (even when our team isn't) and are quick to respond and react. Working with Callpalooza has been a positive experience compared to the previous companies we've tried.
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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More responsive than most other service providers

Callpalooza is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)
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Ministry of Innovation

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

40% Sales Outsourcing

30% Digital Strategy

30% Ecommerce Marketing

Ministry of Innovation is a marketing agency specializing in course promotion through digital advertising and direct communication strategies. Reviews highlight their tailored approach, exemplary project management, and strong client engagement, with no noted areas for improvement. They exceeded enrollment targets for clients, demonstrating their effectiveness, with 100% of reviewers praising their responsiveness and commitment.

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Reviews mention Timely
The overall sentiment regarding timeliness from client feedback is highly positive. Clients express satisfaction with the prompt delivery of services and consistent communication. One client noted, 'They have always delivered on time and responded well to the needs of the project,' while another remarked on the 'tailored approach that shows results.' Overall, the feedback indicates that the company reliably meets deadlines and adapts to project requirements effectively.

Advertising & Course Promotion Services for University

5.0 Jul 16, 2025

They have always delivered on time and responded well to the needs of the project. We receive weekly updates. They have always listened when we needed to change direction, the communication is great, and the outcomes are always delivered on time.
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Industry Experience

Ministry of Innovation has demonstrated strong expertise in the Education sector, particularly in promoting courses for organizations like EIT Food. Clients praised their tailored marketing strategies, effective use of digital advertising, and consistent project management, leading to impressive enrollment outcomes. Overall sentiment is highly positive, highlighting the provider's commitment, responsiveness, and ability to align with client values, making them a suitable partner for educational initiatives.
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Education

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight the Ministry of Innovation's competitive pricing and strong value for money. One client noted that the pricing fit their budget while providing good value for the cost. Another emphasized the tailored approach and commitment to delivering results, which reinforced their satisfaction with the overall investment. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted from clients.
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Belgium (1) Northern Ireland (1)
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Lialoom

5.0 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

40% Sales Outsourcing

20% Corporate Training & Coaching

15% Blockchain Marketing +2 services

15% Public Relations

10% Email Marketing

Lialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Lialoom's strong value for cost, with feedback indicating that their services are well-priced relative to the quality delivered. For instance, a CEO noted they chose Lialoom for their 'good value for cost' and experienced a 15% increase in sales due to their strategies. Another client emphasized that Lialoom's pricing fit their budget while providing effective solutions. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of services rendered.
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More responsive than most other service providers

Lialoom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Estonia (3) Poland (1)

London, England

Boulevard Drive Collindale
London, England NW9
2 - 5

+44 7442434231

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incite

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Kingston Upon Thames, England

Services provided

30% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy +3 services

10% Business Consulting

10% Content Marketing

10% Email Marketing

Incite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.

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Reviews mention High-quality work
Clients consistently commend incite for delivering high-quality work that significantly boosts their lead generation efforts. Notably, one client praised their ability to manage a complex outreach strategy, stating that incite 'continues to deliver a high standard of work' and is 'very good at their job.' Another client highlighted incite's effectiveness in expanding their reach, emphasizing that they successfully engage prospective clients that were previously inaccessible. Overall, the sentiment surrounding incite's quality of work is overwhelmingly positive.

Lead Generation for Marketing Communications Agency

5.0 Feb 19, 2021

They continue to deliver a high standard of work. They’re approachable and very good at their job.
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Industry Experience

Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.
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Consulting Advertising & marketing Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.
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Simpout

4.9 6 reviews

$1,000+

Undisclosed

2 - 9

London, England

Services provided

70% Sales Outsourcing

30% Email Marketing

Simpout is a lead generation company specializing in automating outreach and sales processes for businesses across various industries. Their services have received positive feedback, with 100% of reviewers highlighting their timely project management, responsiveness, and effective communication. Clients appreciate Simpout's ability to deliver quick results and high return on investment, with several noting their campaigns exceeded expectations.

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Reviews mention Communicative
Clients have expressed high satisfaction with Simpout's communication. One reviewer noted that the team responded quickly to inquiries and adhered to timelines, often delivering reports ahead of schedule. The onboarding process was described as straightforward, with effective communication maintained via email, minimizing unnecessary calls. Overall, the sentiment regarding Simpout's communicative approach is overwhelmingly positive, highlighting their responsiveness and clarity throughout the project.

Email Marketing for Visual & Graphic Design Company

5.0 Sep 26, 2023

They stick really well to the timeline they share at the beginning. They delivered the data, the email copies and the reports always on time or even before. Also, when we have any questions, the Simpout team gets back to us really quickly with answers. Great communication via email (without unnecessary time consuming calls).
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Industry Experience

Simpout has demonstrated significant expertise in software, information technology, advertising & marketing, and design industries. Clients report strong lead generation outcomes, with notable success in reaching targeted audiences. Feedback highlights their efficient project management, cost-effectiveness, and ability to deliver results quickly. The overall sentiment is highly positive, indicating that businesses in need of outsourced lead generation and outreach would benefit from Simpout's services.
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Software Information technology Advertising & marketing Design

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently commend Simpout for their competitive pricing and excellent value for money. For instance, one co-founder noted that the pricing fit their budget while also providing good value for the cost. Another client highlighted the ease of onboarding and significant ROI, stating that Simpout delivered superior results compared to in-house efforts. Overall, the sentiment reflects satisfaction with affordability and the tangible benefits received from their services.
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France (1) Netherlands (1) Spain (1) Türkiye (1) United States (1)
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Scaled

5.0 5 reviews

$1,000+

$300+ / hr

2 - 9

London, England

Services provided

40% Business Consulting

25% Corporate Training & Coaching

15% Funding & Investment +2 services

10% Financial Consulting

10% Sales Outsourcing

Scaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.

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Reviews mention Great team
Clients consistently commend Scaled for their exceptional team, highlighting their expertise and passion. One client noted that the Scaled team quickly embedded into their agency, facilitating seamless collaboration. Another emphasized the value of Simon's firsthand experience in scaling agencies, which instilled confidence in their partnership. Overall, the sentiment reflects a strong appreciation for the team's capability and commitment to driving client success, contributing to significant operational improvements and revenue growth.

Growth Consultancy for Performance Marketing Agency

5.0 Jan 20, 2023

The team's capability and passion help drive our business forward.
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Industry Experience

Scaled has garnered positive feedback predominantly within the Advertising & Marketing industry, showcasing their expertise in areas such as growth planning, M&A advisory, and operational efficiency. Clients commend Scaled for their proactive approach, extensive industry knowledge, and ability to implement effective processes that drive business growth. The overall sentiment highlights Scaled's significant impact in helping agencies navigate challenges, scale operations, and enhance profitability, making them a strong fit for firms seeking growth-oriented partnerships.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients generally express satisfaction with Scaled's cost and value for money, highlighting the company's impressive experience and ability to deliver actionable plans for growth. One client noted, 'In the early days, making it clear where something wasn't included in the monthly price' was a minor concern, yet overall, feedback indicates significant business growth and operational improvements, with one client reporting a 252% revenue increase. The sentiment is overwhelmingly positive, with clients appreciating the high-quality service relative to the investment.
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London, England (2) Peterborough, England (1) Gloucester, England (1) Brighton, England (1)
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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

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Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.

IVR Services

4.5 Dec 21, 2017

They offer updated tools, good support, and competitive prices.
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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology Media

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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

London, England

160 Queen Victoria Street, 2nd floor
London, England EC4V 4BF
6 - 9

44.0.207.002.3000

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Carden IT Services

4.5 3 reviews

$1,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

10% Call Center Services

50% IT Managed Services

25% Other IT Consulting and SI +1 service

15% IT Strategy Consulting

Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

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Reviews mention Efficient
Clients express high satisfaction with Carden IT Services, highlighting their efficient service and seamless communication. One client noted that faster machines improved team efficiency, while another emphasized the company's proactive support in ensuring smooth IT operations across multiple offices. Overall, the sentiment reflects a strong appreciation for Carden's ability to address urgent issues and provide effective IT solutions, with no significant areas for improvement identified.

IT Support for Tax Accounting Firm

5.0 Nov 29, 2019

The faster machines allow the team here to be more efficient. Their friendly and efficient service sets them apart.
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IT Services for Accountancy Practice

4.5 Oct 8, 2019

Communication with them has been easy and all issues raised have been dealt with in an efficient manner. They have been always able to go that extra mile when urgent issues needed resolving.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Carden IT Services for their cost-effectiveness and high value for money. One reviewer noted that their systems were efficiently updated and supported, enhancing overall productivity. Another highlighted the prompt resolution of issues, indicating good return on investment. Overall, the sentiment is positive, with clients appreciating the balance of quality service and reasonable pricing, while expressing satisfaction with the outcomes and support received.
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Maidstone, England (1) Canterbury, England (1) Brighton, England (1)

Review Rating from London Clients

4.8/5.0

Quality

5.0

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

In Brighton, Carden IT Services is recognized for delivering comprehensive IT support, including hardware updates and security, with a focus on efficiency and client reassurance. Their responsive, professional team consistently provides tailored solutions and ongoing support.
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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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Medical PA

4.5 1 review

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
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Industry Experience

Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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Marketing Pot

5.0 4 reviews

$5,000+

$100 - $149 / hr

2 - 9

London, England

Services provided

20% Content Marketing

20% Marketing Strategy

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Pot is a versatile marketing agency specializing in marketing audits and content creation, offering services like SEO, LinkedIn outreach, and content for websites. The agency is praised for exceeding expectations, with approximately 90% of reviews highlighting their effective project management and cost-effective strategies. Some reviewers suggest earlier interim results and industry-specific insights could enhance their already impressive service.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Marketing Pot has received positive feedback for their comprehensive Marketing Department Audit, which provided actionable strategies and improved campaign performance. Clients appreciated the thoroughness of the audit and the value received relative to cost. Notably, one client highlighted the company's responsiveness, stating that all feedback was addressed, and they offered additional consulting sessions to ensure satisfaction. However, suggestions for improvement included providing interim results to enhance project timelines.
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Industry Experience

Marketing Pot has demonstrated expertise primarily in the IT Services and Advertising & Marketing industries. Clients have praised their thorough marketing audits, content creation, and strategic adjustments that significantly improved conversion rates. Overall sentiment is positive, highlighting strengths in communication, project management, and a genuine focus on client success. Potential clients in the IT and performance marketing sectors would likely find Marketing Pot to be a valuable partner for their projects.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Marketing Pot's cost-effectiveness and value for money. One reviewer noted that the adjusted strategy led to better outcomes and was more cost-effective than initial estimates. Another client highlighted that the value of their audit exceeded expectations, stating, 'We paid less than what we received.' Overall, the sentiment reflects a strong appreciation for the company's ability to deliver high-quality results without inflating costs.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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London, England

25 Wilton Road
London, England SW1V 1LW
2 - 5

+44 7771440716

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TIPi Group

4.0 1 review

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

10% Call Center Services

20% Digital Strategy

12% Other Digital Marketing +11 services

7% Pay Per Click

7% Search Engine Optimization

7% Web Design

6% Content Marketing

5% Architectural Design

5% Conversion Optimization

5% Email Marketing

5% Graphic Design

5% Mobile & App Marketing

5% UX/UI Design

1% Logo

TIPi Group is a web development company specializing in designing, developing, and maintaining WordPress websites. Overall feedback is positive, with the client expressing satisfaction with the final product and after-sales support, though noting a need for improved transparency and communication. Approximately 80% of the feedback centers on their impressive web design skills and attention to detail.

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Industry Experience

TIPi Group has demonstrated expertise in the transportation industry, particularly in website design and development. Clients praised their strong design skills, attention to detail, and effective system selection, leading to satisfactory project outcomes. However, concerns regarding communication transparency and project management were noted. Overall, the sentiment is positive, indicating TIPi Group is a suitable partner for transportation organizations seeking web solutions.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that TIPi Group offers good value for money, particularly noting their effective web design skills and attention to detail. One client invested approximately $40,000 and reported satisfaction with the final product and after-sales support. However, there were concerns about budget adherence and communication transparency, suggesting room for improvement in these areas.
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Review Rating from London Clients

4.0/5.0

Quality

4.0

Schedule

4.0

Cost

3.5

Willing to Refer

4.0

London-based clients praise TIPi Group for their web design expertise, attention to detail, and effective WordPress development. They delivered a tailored website with ongoing maintenance, though some reviewers note room for improvement in communication and transparency during project management.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

London Office, England

Services provided

20% Call Center Services

35% Custom Software Development

25% Back Office Outsourcing +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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London Office, England

1 Dover Street, 4th floor
London Office, England W1S 4LD
21 - 30

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Online Giants

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Online Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
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Abacus Outsourcing

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6 services

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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London, England

2 Kingdom Street
London, England W2 6BD
2 - 5

+44 (0) 203 580 4343

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LHB Consulting

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Uxbridge, England

Services provided

80% Sales Outsourcing

10% CRM Consulting and SI

10% Direct Marketing

LHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

London, England

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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London, England

Brock House 19 Langham Street
London, England W1W 7NY
More than 5k

+44 (0)1324575000

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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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London, England

The Relay Building, 114 Whitechapel High St. Aldgate East
London, England E1 7PT
31 - 40

44.0.207.096.6000

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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

London , England

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Zebra Connexions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

80% Call Center Services

20% Back Office Outsourcing

Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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smartKYC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

50% Business Consulting

50% Sales Outsourcing

Business Consulting and Sales Outsourcing company smartKYC was founded in 2014. The midsize team provides Business Consulting and Sales Outsourcing.
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ProspectAware

Not yet reviewed

$5,000+

Undisclosed

10 - 49

London, England

Services provided

100% Sales Outsourcing

ProspectAware, a Sales Outsourcing company, is headquartered in London, England. They focus on Sales Outsourcing and were founded in 2009.
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Microtalk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

100% Call Center Services

Microtalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
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Bizik

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

100% Call Center Services

Bizik is a phone answering service founded in 2024. The team provides Call Center Services.
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3C Online

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

London, England

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

10% Content Marketing +1 service

5% Content Writing Services

3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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BPO Recruit

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London , England

Services provided

100% Call Center Services

BPO Recruit is a telephone answering service. Their small team is located in London , England and offers Call Center Services. The firm was launched in 2009.
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TelemarketingPower.com

Not yet reviewed

$1,000+

Undisclosed

50 - 249

London , England

Services provided

100% Call Center Services

TelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
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London , England

London Strand Garrick House at 26-27 Southampton Street
London , England WC2E 7JA
50 - 75

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Dead Dolly Design

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

100% Sales Outsourcing

Dead Dolly Design is a Sales Outsourcing company. Located in London, England, their team provides Sales Outsourcing.
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Gregory Micallef Associates

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Beckenham, England

Services provided

40% Call Center Services

40% IT Managed Services

20% Cybersecurity

Gregory Micallef Associates is an IT managed services company. They offer IT managed services and Call Center Services and were launched in 1992.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

London , England

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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London , England

100 Leman Street
London , England E1 8GH
50 - 75

44.800.520.0447

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Salesforce

5.0 1 review

$5,000+

$300+ / hr

50 - 249

London, England

Services provided

100% Sales Outsourcing

Salesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.

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IT Sky Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ilford, England

Services provided

100% Call Center Services

IT Sky Solutions is a Close, Nigeria-based call center company. Their services include Call Center Services.
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Ilford, England

46 Seymour Gardens
Ilford, England IG1
6 - 9

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Globe Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Established in 2020, Globe Call Center is an answering service company. The team offers Call Center Services and Customer Service Outsourcing and is in London, England and Islamabad, Pakistan.
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Medlysis

5.0 1 review

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

55% Call Center Services

25% Recruitment Process Outsourcing

20% Customer Service Outsourcing

Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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Tricon

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

Tricon, a telephone answering service, is based in London, England. They focus on Call Center Services and Back Office Outsourcing.
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The Sound Pipe Media

4.8 6 reviews

$10,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

20% Mobile App Development

10% AI Consulting

10% AI Development +6 services

10% AR/VR Development

10% Custom Software Development

10% Low/No Code Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Design

The Sound Pipe Media is a mobile app development company specializing in iOS and Android platforms. They have garnered positive feedback for their flexibility, responsiveness, and ability to understand client needs, with approximately 90% of reviews highlighting their expertise and customer-centric approach. Clients commend their project management skills and unique ability to provide marketing insights alongside development services. However, some reviews mention the need for clearer initial specification agreements.

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Reviews mention Reasonable pricing
The overall sentiment regarding The Sound Pipe Media's pricing is positive, with clients highlighting the company's reasonable rates. One client noted that the project was completed within budget and that the pricing was favorable, stating, 'We didn’t have problems with the budgets as everything was reasonably priced for us.' Another client emphasized that the project was successfully delivered at the right budget, reflecting the company's commitment to client satisfaction and cost-effectiveness.

Mobile Development for United Kingdom Application Startup

5.0 Apr 8, 2014

We didn’t have problems with the budgets as everything was reasonably priced for us. They delivered before the deadline and within our budget. The project was wrapped up cleanly.
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Application Development for Photo Sharing Startup

5.0 Feb 28, 2014

The Sound Pipe Media performed very well throughout the development of the app, the app was completed within budget successfully, and Taj ensured that all our specifications were met. Taj made me aware of the need for flexibility and reasonableness when it comes to app development, he explained that both parties would need to adopt this approach to allow the project to be completed successfully.
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Industry Experience

The Sound Pipe Media has garnered positive feedback across the Gaming, Arts, Entertainment, Music, and IT Services industries. Clients commend their expertise in mobile app development and design, emphasizing their flexibility and responsiveness. Their notable strengths include a strong portfolio, effective project management, and ability to consult on marketing strategies. Overall sentiment is highly favorable, particularly in Gaming and Arts, indicating strong alignment for potential projects in these sectors.
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Select Industry to see insights

Gaming Arts, entertainment & music IT Services Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive The Sound Pipe Media as providing good value for money, with project costs ranging from $30,000 to over $130,000. Feedback highlights their responsiveness and quality of work, with one client noting that their pricing reflects the high quality delivered. However, there were instances where additional costs were incurred for changes not included in initial specifications, indicating a need for clearer upfront agreements. Overall, sentiment towards their pricing is positive, with clients expressing satisfaction with the outcomes relative to their investments.
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Review Rating from London Clients

4.7/5.0

Quality

4.7

Schedule

4.3

Cost

4.3

Willing to Refer

4.7

London-based clients praise The Sound Pipe Media for their expertise in app development, UI/UX design, and marketing support across diverse projects like social networking and gaming apps. They highlight the company's flexibility, reliability, and commitment to delivering within budget and deadlines, making complex projects smooth and successful.
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Premium MSP B2B Appointment Setting services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Epsom, England

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Premium MSP B2B Appointment Setting services is a Back Office Outsourcing and Sales Outsourcing company launched in 2023. The firm specializes in Back Office Outsourcing and Sales Outsourcing.
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