Telephone Answering Service
The Answer Centre was established on 1st June 2000 and since then it has grown into one of the UK’s leading providers of Telephone Answering Services and Business Mailing Address Services.
The Answer Centre has offices in Edinburgh city centre and in Wokingham in Berkshire. All of our staff are based in the UK and are highly trained professional call handlers with an outstanding telephone manner. Every single member of The Answer Centre team is employed for being bright, enthusiastic and for being driven to deliver outstanding customer service. When we recruit staff we are very selective, because we only want to give you the best telephone answering service possible.
Our staff will very quickly get to know you and your business and how you like to work – they will become a significant asset to your business.
Your calls will only ever be answered by a small team of dedicated PAs who you will get to know by name. We believe that the only way to give personal service is to have your calls answered by a small number of real people with real names who really understand how your business works. If you are looking for a call centre you have come to the wrong website.
Our Promise to You
The Answer Centre will provide you with a telephone number that you can either advertise or divert your existing number to. You do not need any additional equipment to start using our service and we can have you set up in minutes. We will answer calls in Your Company Name and sound exactly like your own company receptionist. We can then transfer the caller through to you on your mobile or landline. If you are unavailable we can take a message and send it to you by either email or text message.