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Outsourcing/Offshoring Agency Norwich

OpenContact provide customer contact support for a variety of companies and industries, based all over the UK. They expertly manage customer encounters on behalf of our clients. The services we provide allow them to differentiate on their sales, improve their performance metrics and maximise their profitability.Their capabilities are first-class. We handle customer contacts seamlessly through a number of different channels, including telephone, email, webchat and mail. Our systems are extensive

$1,000+
< $25 / hr
50 - 249
Founded 2000
Norwich, United Kingdom
Map location
headquarters
  • Sapphire House, Roundtree Way
    Norwich, NFK NR7 8SQ
    United Kingdom

Focus

Service lines
49%
30%
21%
Call Center Services
Back Office Outsourcing
Customer Service Outsourcing
Industry focus
40%
20%
20%
20%
Retail
Arts, entertainment & music
Financial services
Back Office Outsourcing
50%
50%
Customer Service Outsourcing
67%
33%
Inbound Services
60%
40%
Outbound Services
100%

Reviews