OpenContact

OpenContact provide customer contact support for a variety of companies and industries, based all over the UK. They expertly manage customer encounters on behalf of our clients. The services we provide allow them to differentiate on their sales, improve their performance metrics and maximise their profitability.Their capabilities are first-class. We handle customer contacts seamlessly through a number of different channels, including telephone, email, webchat and mail. Our systems are extensive and our operations are scalable; we will always endeavour to provide you with a bespoke customer contact solution. We have plenty of experience using client-based systems and can easily integrate these into our own contact centre environment.