Zee Tech Support

BACKGROUND

Please describe your company and your position there.

I'm the C.E.O of Ducts and vents Care. We provide Air Duct cleaning

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zee Tech Support, and what were your goals??

We hired Zee Tech for our customer support, and We want them to take care of all the needs of our customers

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted 5 companies and then we decided to go with Zee TECH

Describe the project in detail and walk through their service package, including any calling tools used.

They provide good customer service as well as great digital marketing service so we don't have to worry on any thing

Who did you work with and what was the feedback process like?

My manager look after on those things

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

It's going good as comparatively to last year my business is doing great

Describe their project management style, including communication tools and timeliness.

They update me on daily basis and the best thing about them they never delay on anything always put the work on high priority

What did you find most impressive or unique about this company?

I would highly recommend to hire them to handle your customer support and digital marketing.

Are there any areas for improvement or something they could have done differently?

I don't think so. They are quite impressive