Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
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UndisclosedUndisclosed250 - 999Cerritos, CA
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Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
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Sansom Consulting, a call center company, was launched in 2021. The team focuses on Call Center Services and Customer Service Outsourcing and is based in Santa Fe, New Mexico and Islamabad,
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
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See all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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$10,000+< $25 / hr50 - 249
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Based in Cairo, Egypt, Telephonic is a call center. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
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Kalash Services is an IT managed services company founded in 2018. The team focuses on IT managed services and Call Center Services and is located in Lalitpur, Nepal.
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$1,000+< $25 / hr2 - 9
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Beltalk Technologies Pvt Ltd is an IT managed services company. Their team is in New Town, India and Sheridan, Wyoming and specializes in IT managed services and Call Center Services.
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$1,000+$300+ / hr10 - 49Toronto, Canada
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Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
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$1,000+$25 - $49 / hr10 - 49Tulare, CA
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Established in 2019, Latest Lead is a data analytics company. The firm offers BI & big data consulting & SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Kolkata, India
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Okay Call Centre Pvt Ltd. Is an answering service company and Customer Service Outsourcing company established in 1999. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
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Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+Undisclosed2 - 9Tampa, FL
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Hotel QA is a call center service. Located in Tampa, Florida, the company was established in 2023. Their team offers Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Orlando, FL
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Reception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Edina, MN
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A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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$10,000+< $25 / hr10 - 49
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See all 1 projectsOnCalla Call Center & BPO Solutions – Alphabet City, NY | 1-833-652-5900 OnCalla provides top-tier call center and business process outsourcing (BPO) services, designed to help businesses
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$1,000+< $25 / hr50 - 249Brisbane City, Australia
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Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
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Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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Undisclosed< $25 / hr10 - 49
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Backend Communications is a phone answering service. Launched in 2020, the firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Rehoboth Beach, DE
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Digitech Outsourcing Solution LLC is a Back Office Outsourcing company. Founded in 2010, the team provides Back Office Outsourcing and Public Relations.
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$1,000+< $25 / hr10 - 49Santa Maria, Philippines
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Remote Center is a small call center company founded in 2021. Their team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
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Y.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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$5,000+< $25 / hr10 - 49Sheridan, WY
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Call center Nimble acuity is in Sheridan, Wyoming. They offer Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10 - 49
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CallHub Connect, an answering service company, was launched in 2019. The agency specializes in Call Center Services and Customer Service Outsourcing, and is small.
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$100,000+< $25 / hr10 - 49London, Canada
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Callnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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$5,000+< $25 / hr10 - 49
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Call center service Outsource Oasis provides Call Center Services and Customer Service Outsourcing. They are headquartered in St.Catherine, Jamaica.
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UndisclosedUndisclosed10 - 49
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See all 1 projectsSaleSpeak | Transforming Leads into Loyal Clients At SaleSpeak, we understand businesses' challenges in finding and engaging with the right audience. Whether you want to scale, close more deals, or
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$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
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Synergy Business Solution, a call center company, is in Dhaka, Bangladesh. They focus on Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr50 - 249
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Ecommercesupportteam is a midsize Lviv, Ukraine-based IT staff augmentation company. Their services include IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed50 - 249Newark, DE
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Located in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Richmond, Australia
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Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed250 - 999
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CF Outsourcing Solutions is a call center service. The midsize Las Vegas, Nevada-based team focuses on Call Center Services and Customer Service Outsourcing. The agency was founded in 2022.
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$5,000+$50 - $99 / hr10 - 49Sheridan, WY
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Proto IT Consultants is a CRM consulting and SI company. They are headquartered in Sheridan, Wyoming and Islamabad, Pakistan. Their team provides CRM consulting and SI and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
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Dyanmowebs is an answering service company. Their small team is headquartered in Islamabad, Pakistan and offers Call Center Services and Search Engine Optimization. The agency was established in
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UndisclosedUndisclosed250 - 999Ridgefield, CT
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OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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UndisclosedUndisclosed250 - 999Basel, Switzerland
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Call center service Callpoint AG was established in 2007. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999
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CorpOne BPO, a midsize answering service company, is based in Secunderabad, India. The team specializes in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49
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AppVerx is a Wilmington, Delaware-based e-commerce development firm. They specialize in E-Commerce Development and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Itasca, IL
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Integrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.
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UndisclosedUndisclosed2 - 9London, England
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Phone answering service and CRM consulting and SI company SmartCalling was founded in 2016. Based in London, England, the team specializes in Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Caracas, Venezuela
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Myselfteam is a call center company and graphic design agency. Launched in 2017, the team focuses on Call Center Services and Graphic Design.
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UndisclosedUndisclosed2 - 9
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Based in Portland, Oregon, Lava Automation is a small answering service and CRM consulting and SI company. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Pretoria, South Africa
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Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Coweta, OK
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VIP Technology Solutions Group is an IT managed services company. The small Coweta, Oklahoma-based team provides IT managed services and Call Center Services. The agency was founded in 1994.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsWe are not just another support agency, we are your customer experience partner. Quicklyster Virtual Services helps fast-growing SaaS, eCommerce, and service-based businesses deliver seamless
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
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1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Miskolc, Hungary
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Homecall Plus PLC is a Miskolc, Hungary-based Business Consulting company. The team offers Business Consulting and Call Center Services.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
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CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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$1,000+< $25 / hr50 - 249
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Launched in 2019, Elite Sense LLP is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
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HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249
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RAM BPO, a call center, was founded in 2020. The team specializes in Call Center Services and Back Office Outsourcing and is located in Medellin, Colombia.
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UndisclosedUndisclosed50 - 249
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Infomaze One is a call center company. Their midsize team is in Ilavala Hobli, India. Their services include Call Center Services and Back Office Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.