Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
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Liveops, a call center company, was founded in 2000. The team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
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Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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$1,000+$25 - $49 / hr50 - 249
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Astracom Hungary is a call center company. They are located in Eindhoven, Netherlands, and their services include Call Center Services and CRM consulting and SI.
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$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
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Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Springfield, MO
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Corporate Technologies Advantage, LLC is a call center company and Customer Service Outsourcing company founded in 2007. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249İstanbul, Türkiye
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Practicall Solutions, a call center service, was established in 2011. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Warszawa, Poland
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Midsize call center WF- Call Center, is in Warszawa, Poland. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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UndisclosedUndisclosed50 - 249Kharkiv, Ukraine
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Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
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UndisclosedUndisclosed50 - 249
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Platinum care services is a call center. Based in Panama, Panama, their team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Paris, France
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Consistent, a call center service, specializes in Call Center Services. The firm is based in Paris, France.
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UndisclosedUndisclosed50 - 249Boston, MA
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ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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UndisclosedUndisclosed50 - 249Chennai, India
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Headquartered in Wichita, Kansas and Chennai, India, Alltres is a midsize call center service. The team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Denver, CO
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Elevation Connect is an answering service company. They are located in Denver, Colorado and have midsize team. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
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Comnexio is a midsize answering service and Back Office Outsourcing company launched in 2019. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
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P.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Secunderabad, India
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Vibatel Solutions Pvt. Ltd. Is an answering service. Established in 2007, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Hyderabad, India
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InfoGrowth Pvt Ltd is a midsize call center service established in 2020. Their services include Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Pasig, Philippines
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Deployed is a call center company established in 2015. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Auckland, New Zealand and Pasig, Philippines.
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UndisclosedUndisclosed50 - 249Béjaïa, Algeria
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Candle Call is a Béjaïa, Algeria-based answering service. The team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Lima, Peru
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GESCOB is a midsize Lima, Peru-based call center company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249
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Enlace Contact Center is a midsize Surquillo, Peru-based call center. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Sandviken, Sweden
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Established in 2002, iTell AB is a call center. The team focuses on Call Center Services and is based in Sandviken, Sweden.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Launched in 1986, Marm Assistance is a call center company and Back Office Outsourcing company. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Panamá, Panama
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Collect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
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$1,000+$50 - $99 / hr50 - 249
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Extendigo is a Back Office Outsourcing company. In San Jose, California, the company was founded in 2015. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Bangor, Northern Ireland
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Established in 2008, Mango Direct Marketing is a phone answering service. The team offers Call Center Services and Social Media Marketing and is located in Bangor, Northern Ireland.
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UndisclosedUndisclosed50 - 249New York, NY
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Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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Back Office Outsourcing company Nord Seven was founded in 2023. The company specializes in Back Office Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249
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Kimon Services is a midsize Back Office Outsourcing company. Established in 2017, the team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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$5,000+< $25 / hr50 - 249Barranquilla, Colombia
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Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Tunis, Tunisia
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Quantumcall is a Market Research company. The team provides Market Research and Call Center Services, and the firm is in Tunis, Tunisia.
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UndisclosedUndisclosed50 - 249
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Primrose.health is a pay per click agency. The team is in Dallas, Texas, and their services include Pay Per Click and Call Center Services.
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Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
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Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
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Nexis Solutions Group is a phone answering service. Headquartered in Ciudad de Guatemala, Guatemala, the agency offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
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ConnectraBPO is a call center service. In Tashkent, Uzbekistan, the agency was established in 2014. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
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HV OUTSOURCING LLC, a Back Office Outsourcing company, was established in 2025. The midsize team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249
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Call center company Telescomcenter was launched in 2025. The agency offers Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249
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VIRTUAL ASSISTANT HOUSE is a Customer Service Outsourcing company. They were established in 2019, and their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249
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In Davao City, Philippines, Virtual Assistant House, Corp is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
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Soportio is a Kyiv, Ukraine-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Dumaguete City, Philippines
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Established in 2019, VORTEX BPO OPC, a midsize answering service company, is in Dumaguete City, Philippines. Their team focuses on Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249
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Arbitrail Pte Ltd, an answering service company, was established in 2023. The midsize team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Erie, PA
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Expivia Interaction Marketing Group Inc., a phone answering service, focus on Call Center Services and Sales Outsourcing. They were established in 2011.
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$1,000+< $25 / hr50 - 249Frisco, TX
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Established in 2003, CAP Digisoft Solutions is a midsize Digital Strategy company. Their team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
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Strike Healthcare is a midsize branding firm. They focus on Branding and Social Media Marketing and were launched in 2023.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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UndisclosedUndisclosed2 - 9
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Newren Solution is a Customer Service Outsourcing company headquartered in West Park, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Undisclosed< $25 / hr2 - 9
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EvolveFusion Private Solutions is a call center company. The Noida, India-based firm provides Call Center Services and Back Office Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
34.3/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services50% Virtual receptionist15% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kansas City, MO
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32.8/40.019.6/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33.4/40.019.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.