Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
-
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
Focus Areas
Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$10,000+$25 - $49 / hr50 - 249Tunis, Tunisia
Services provided
Focus Areas
Quantumcall is a Market Research company. The team provides Market Research and Call Center Services, and the firm is in Tunis, Tunisia.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Primrose.health is a pay per click agency. The team is in Dallas, Texas, and their services include Pay Per Click and Call Center Services.
Read more -
Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
Focus Areas
Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
Nexis Solutions Group is a phone answering service. Headquartered in Ciudad de Guatemala, Guatemala, the agency offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
ConnectraBPO is a call center service. In Tashkent, Uzbekistan, the agency was established in 2014. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
HV OUTSOURCING LLC, a Back Office Outsourcing company, was established in 2025. The midsize team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
Call center company Telescomcenter was launched in 2025. The agency offers Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
Focus Areas
VIRTUAL ASSISTANT HOUSE is a Customer Service Outsourcing company. They were established in 2019, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
In Davao City, Philippines, Virtual Assistant House, Corp is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Soportio is a Kyiv, Ukraine-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Dumaguete City, Philippines
Services provided
Focus Areas
Established in 2019, VORTEX BPO OPC, a midsize answering service company, is in Dumaguete City, Philippines. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr50 - 249
Services provided
Focus Areas
Arbitrail Pte Ltd, an answering service company, was established in 2023. The midsize team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Erie, PA
Services provided
Focus Areas
Expivia Interaction Marketing Group Inc., a phone answering service, focus on Call Center Services and Sales Outsourcing. They were established in 2011.
Read more -
$1,000+< $25 / hr50 - 249Frisco, TX
Services provided
Focus Areas
Established in 2003, CAP Digisoft Solutions is a midsize Digital Strategy company. Their team provides Digital Strategy and Social Media Marketing.
Read more -
UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
Focus Areas
Strike Healthcare is a midsize branding firm. They focus on Branding and Social Media Marketing and were launched in 2023.
Read more -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
Focus Areas
HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Newren Solution is a Customer Service Outsourcing company headquartered in West Park, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
EvolveFusion Private Solutions is a call center company. The Noida, India-based firm provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Sialkot, Pakistan
Services provided
Focus Areas
Nexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.
Read more -
$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
Focus Areas
Call center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
Read more -
$25,000+Undisclosed10 - 49New York, NY
Services provided
Focus Areas
Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
Read more -
$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
Focus Areas
Back Office Outsourcing company Networth RCM was launched in 2021. The agency focuses on Back Office Outsourcing and Call Center Services.
Read more -
$5,000+$50 - $99 / hr50 - 249Durban, South Africa
Services provided
Focus Areas
Launched in 2022, 2CT Sales Co. Is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Call Center Services and is in Durban, South Africa.
Read more -
Undisclosed< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
See all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
Read more -
$1,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
Focus Areas
HomeSourced Inc is a Market Research company. They are in Mandaue, Philippines and have midsize team of experts. Their services include Market Research and Product Design.
Read more -
UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
Focus Areas
AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read more -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
Focus Areas
NomadUX is a call center. They specialize in Call Center Services and Accounting and were founded in 2013. The agency is based in San José, Costa Rica.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
VIRTUAL CONCEPT CENTER E.I.R.L is an answering service. Established in 2021, the firm provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
Focus Areas
Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Kouba, Algeria
Services provided
Focus Areas
Servitec is a Kouba, Algeria-based Logistics & Supply Chain Consulting company. They offer Logistics & Supply Chain Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
Focus Areas
Back-Up Dünyası, a Business Consulting company, was established in 2003. The team provides Business Consulting and Call Center Services.
Read more -
$1,000+$50 - $99 / hr10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
See all 1 projectsDivinut offers Contact Center Services, including cold calling and back office support, with a focus on generating leads and managing data efficiently. Their reviews highlight their professionalism, efficiency, and strong project management skills, contributing to a 20% increase in clients' sales pipelines. Clients appreciate their proactive approach and alignment with company values, although more frequent project updates could enhance communication.
-
$1,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
Genius Tech Services is a web design agency. Based in , their small team offers Web Design and Search Engine Optimization. The firm was founded in 2023.
Read more -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Focus Areas
Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Quezon City, Philippines
Services provided
Focus Areas
41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
FIXBILLING LLC, a Business Consulting company, is located in St. Petersburg, Florida. They focus on Business Consulting and Call Center Services and were founded in 2016.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Founded in 2022, Microtalk Philippines, Inc. Is an IT managed services company. The company focuses on IT managed services and Business Consulting, and is small.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Graphic design company Vista Connect Solutions was founded in 2024. The agency provides Graphic Design and Call Center Services, and is small.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
OnDutyOps LLC is a call center founded in 2025. Located in Claymont, Delaware, the team focuses on Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Grace Finnovation Private Limited is a Coimbatore, India-based Accounting company. They provide Accounting and Call Center Services and were founded in 2021.
Read more -
$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
Focus Areas
Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
Auremonta Qualion Group (Pty) Ltd is an answering service company. The team specializes in Call Center Services and Sales Outsourcing, and the firm is based in Cape Town, South Africa.
Read more -
UndisclosedUndisclosed10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
See all 1 projectsInstant Solution is a leading BPO company dedicated to delivering unparalleled accuracy and efficiency in managing data for businesses of all sizes. With a commitment to excellence, our team ensures
Read more -
$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
Focus Areas
Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Fredericton, Canada
Services provided
Focus Areas
Small call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
Focus Areas
Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
See all 1 projectsEmpire Outsourcing is a premier outsourcing provider that helps businesses optimize operations, reduce costs, and enhance customer experience. Specializing in a wide range of services, including
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
MediRises is a Back Office Outsourcing company. The team is headquartered in Dover, Delaware, and their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Optimal Business Solution is a Sales Outsourcing company. The team is headquartered in Vadodara, India, and their services include Sales Outsourcing and Email Marketing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.5/40.019.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.