Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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UndisclosedUndisclosed250 - 999Erie, PA
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Expivia Interaction Marketing Group Inc., a phone answering service, focus on Call Center Services and Sales Outsourcing. They were established in 2011.
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$1,000+< $25 / hr50 - 249Frisco, TX
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Established in 2003, CAP Digisoft Solutions is a midsize Digital Strategy company. Their team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
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Strike Healthcare is a midsize branding firm. They focus on Branding and Social Media Marketing and were launched in 2023.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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UndisclosedUndisclosed2 - 9
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Newren Solution is a Customer Service Outsourcing company headquartered in West Park, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Undisclosed< $25 / hr2 - 9
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EvolveFusion Private Solutions is a call center company. The Noida, India-based firm provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Sialkot, Pakistan
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Nexteller is an answering service company. The team offers Call Center Services and Sales Outsourcing, and the firm is located in Sialkot, Pakistan.
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$1,000+< $25 / hr10 - 49Pasig, Philippines
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Call center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
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$25,000+Undisclosed10 - 49New York, NY
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Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
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Back Office Outsourcing company Networth RCM was launched in 2021. The agency focuses on Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Bogotá, Colombia
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Launched in 2019, Evafirst sas is an answering service company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Durban, South Africa
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Launched in 2022, 2CT Sales Co. Is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Call Center Services and is in Durban, South Africa.
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Undisclosed< $25 / hr50 - 249New York, NY
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See all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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$1,000+< $25 / hr250 - 999Mandaue, Philippines
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HomeSourced Inc is a Market Research company. They are in Mandaue, Philippines and have midsize team of experts. Their services include Market Research and Product Design.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
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AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
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NomadUX is a call center. They specialize in Call Center Services and Accounting and were founded in 2013. The agency is based in San José, Costa Rica.
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UndisclosedUndisclosed2 - 9
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VIRTUAL CONCEPT CENTER E.I.R.L is an answering service. Established in 2021, the firm provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Chicago, IL
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Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Kouba, Algeria
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Servitec is a Kouba, Algeria-based Logistics & Supply Chain Consulting company. They offer Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
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Back-Up Dünyası, a Business Consulting company, was established in 2003. The team provides Business Consulting and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49Dhaka, Bangladesh
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See all 1 projectsDivinut offers Contact Center Services, including cold calling and back office support, with a focus on generating leads and managing data efficiently. Their reviews highlight their professionalism, efficiency, and strong project management skills, contributing to a 20% increase in clients' sales pipelines. Clients appreciate their proactive approach and alignment with company values, although more frequent project updates could enhance communication.
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$1,000+$25 - $49 / hr10 - 49
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Genius Tech Services is a web design agency. Based in , their small team offers Web Design and Search Engine Optimization. The firm was founded in 2023.
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$5,000+< $25 / hr10 - 49Tiranë, Albania
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Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Quezon City, Philippines
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41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
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$1,000+< $25 / hr10 - 49
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FIXBILLING LLC, a Business Consulting company, is located in St. Petersburg, Florida. They focus on Business Consulting and Call Center Services and were founded in 2016.
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UndisclosedUndisclosed10 - 49
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Founded in 2022, Microtalk Philippines, Inc. Is an IT managed services company. The company focuses on IT managed services and Business Consulting, and is small.
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Undisclosed< $25 / hr10 - 49
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Graphic design company Vista Connect Solutions was founded in 2024. The agency provides Graphic Design and Call Center Services, and is small.
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$1,000+< $25 / hr10 - 49
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OnDutyOps LLC is a call center founded in 2025. Located in Claymont, Delaware, the team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49
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Grace Finnovation Private Limited is a Coimbatore, India-based Accounting company. They provide Accounting and Call Center Services and were founded in 2021.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
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Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr10 - 49
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Auremonta Qualion Group (Pty) Ltd is an answering service company. The team specializes in Call Center Services and Sales Outsourcing, and the firm is based in Cape Town, South Africa.
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UndisclosedUndisclosed10 - 49Dhaka, Bangladesh
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See all 1 projectsInstant Solution is a leading BPO company dedicated to delivering unparalleled accuracy and efficiency in managing data for businesses of all sizes. With a commitment to excellence, our team ensures
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$250,000+< $25 / hr50 - 249Los Angeles, CA
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Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Fredericton, Canada
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Small call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
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Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49
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See all 1 projectsEmpire Outsourcing is a premier outsourcing provider that helps businesses optimize operations, reduce costs, and enhance customer experience. Specializing in a wide range of services, including
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Undisclosed< $25 / hr10 - 49
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MediRises is a Back Office Outsourcing company. The team is headquartered in Dover, Delaware, and their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
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Optimal Business Solution is a Sales Outsourcing company. The team is headquartered in Vadodara, India, and their services include Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr50 - 249Miami, FL
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Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9
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Oasiscommunicationspvt is a telephone answering service launched in 2026. The team provides Call Center Services and is located in Rawalpindi, Pakistan.
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$5,000+$25 - $49 / hr2 - 9Тоshkent, Uzbekistan
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Located in Casper, Wyoming and Тоshkent, Uzbekistan, Oncruit is a social media marketing firm. They specialize in Social Media Marketing and Marketing Strategy and were launched in 2023.
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$1,000+< $25 / hr50 - 249Chennai, India
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Established in 2021, MEG WORLD TECHNOLOGIES is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249London, England
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Call center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
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Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Hyderabad, India
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Canadian Global Link, a phone answering service, was established in 1995. The team provides Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Dhaka, Bangladesh
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Virtual Fellows, a call center service, was launched in 2019. The small team offers Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49
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See all 1 projectsGolden Pass - Businesses Solutions provides Contact Center Services, including handling sales calls and customer support. Reviews indicate a strong emphasis on efficiency and collaboration, with clients appreciating their strategic approach and management. Their services have led to tangible outcomes, such as increased sales and organized customer support, with no noted areas for improvement.
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$5,000+< $25 / hr10 - 49Ahmedabad, India
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BrainyBeam Technologies Pvt Ltd is a small mobile app development company launched in 2010. Their team provides Mobile App Development and Custom Software Development.
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UndisclosedUndisclosed10 - 49
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Dial Dynamic Ltd is a call center service. Established in 2023, the team specializes in Call Center Services and Back Office Outsourcing. The firm is in Dhaka, Bangladesh.
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$10,000+$25 - $49 / hr10 - 49Corró d'Avall, Spain
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Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
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32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
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30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.2/40.017.4/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.