Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
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UndisclosedUndisclosed2 - 9دبي, United Arab Emirates
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Email Marketing company AD Ventura was founded in 2014. The agency provides Email Marketing and Web Development, and is small.
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$1,000+< $25 / hr250 - 999Oostende, Belgium
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Call-IT is a Business Consulting company. Founded in 1986, the firm specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999ঢাকা, Bangladesh
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MY Outsourcing Limited is a call center company. Their midsize team of employees is headquartered in ঢাকা, Bangladesh. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Dhaka, Bangladesh
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Service Solutions Pvt. Ltd. (SSL) is a social media marketing firm founded in 2008. The agency provides Social Media Marketing and Application Testing.
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UndisclosedUndisclosed250 - 999Mobridge, SD
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Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Barranquilla, Colombia
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Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
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Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Miraflores, Peru
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Founded in 2006, TCONTAKTO SAC, a midsize IT managed services company, is in Miraflores, Peru. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
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Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Pittsburgh, PA
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Automated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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UndisclosedUndisclosed250 - 999Izmir, Türkiye
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Simple Call Center is an answering service. Based in Izmir, Türkiye, the company was launched in 2015. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Carlow, Ireland
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Founded in 2011, Maven TM Limited is a call center. In Carlow, Ireland, the team specializes in Call Center Services and CRM consulting and SI.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsSyncTech Solutions specializes in providing Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their efficiency, timely delivery, and strong project management, with clients noting impressive design and ease of the buying process. SyncTech Solutions is highly recommended for their understanding of client requirements and proactive suggestions for improvements.
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$1,000+< $25 / hr10 - 49
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Business Consulting company Ramesh chaurasia was launched in 2018. The team specializes in Business Consulting and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49
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In Wilmington, Delaware, REI Marketing Pro is a SMS Marketing company. Launched in 2020, the team offers SMS Marketing and Direct Marketing.
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Undisclosed$100 - $149 / hr10 - 49Tampa, FL
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Tampa PC Consultants is an IT managed services company. Founded in 2015, the team specializes in IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49
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Central Offshoring, a call center service, is in North Sydney, Australia. They focus on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Barcelona, Spain
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Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Prishtina, Kosovo
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Midsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249München, Germany
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Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249Bahawalpur, Pakistan
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BPO Wizard Pvt Ltd is a Recruitment Process Outsourcing company. They offer Recruitment Process Outsourcing and Back Office Outsourcing and were launched in 2019.
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Undisclosed< $25 / hr50 - 249Panabo, Philippines
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ITalkcallcenter, an Email Marketing company, was established in 2023. They specializes in Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249
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Go Hire Virtual is a Back Office Outsourcing company. Launched in 2021, the team offers Back Office Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed50 - 249
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Skyline Live Support is a branding firm launched in 2017. The team specializes in Branding and Marketing Strategy and is based in Caloocan, Philippines.
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$1,000+< $25 / hr50 - 249Delhi, India
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Koman Tech Solutions is a Delhi, India-based web design agency. They offer Web Design and Custom Software Development.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
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Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
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See all 1 projectsXplorbuzz Private Limited – Stay Local, Think Global We are a full-stack IT & digital solutions company helping businesses in the USA, Canada, and beyond scale with smart, cost-effective
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Undisclosed< $25 / hr2 - 9
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RiseUP Talent is a telephone answering service. They are located in Dubai, United Arab Emirates and have small team of experts. Their services include Call Center Services and Back Office
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UndisclosedUndisclosed2 - 9
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Salesix ai, an AI Agents company, specialize in AI Agents and Call Center Services. They were launched in 2026.
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$1,000+$50 - $99 / hr10 - 49
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See all 1 projectsGolden Pass - Businesses Solutions provides Contact Center Services, including handling sales calls and customer support. Reviews indicate a strong emphasis on efficiency and collaboration, with clients appreciating their strategic approach and management. Their services have led to tangible outcomes, such as increased sales and organized customer support, with no noted areas for improvement.
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$1,000+< $25 / hr10 - 49Bohemia, NY
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IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Bury, England
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Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
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Matvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Miami, FL
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Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
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Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49
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Ealytics is a custom software development firm headquartered in New York City, New York. They specialize in Custom Software Development and Business Consulting and were launched in 2022.
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Undisclosed< $25 / hr10 - 49
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Dispatch Lane is a telephone answering service. Launched in 2020, the firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
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Established in 2019, Prossistant is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Sarajevo, Bosnia and Herzegovina
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Simple Technology Solutions d.o.o. Is an answering service company. Located in Sarajevo, Bosnia and Herzegovina, the team provides Call Center Services and Custom Software Development.
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UndisclosedUndisclosed10 - 49
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K-techsolutions LLP is an Email Marketing company. Their team is based in Chikodi, India and provides Email Marketing and Call Center Services.
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$1,000+Undisclosed10 - 49
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Plexus BPO, a call center service, was established in 2024. They offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
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Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49
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Founded in 2022, R&R Virtual Solutions is an answering service. Based in Tuao, Philippines, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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VirtuTask, a phone answering service, was founded in 2023. Based in Malolos, Philippines, the team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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Avvant Business Process Outsourcing is a call center company. The firm is located in Makati City, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49
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SwiftOpz, a call center, is headquartered in Bengaluru, India. They offer Call Center Services and Back Office Outsourcing and were launched in 2025.
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UndisclosedUndisclosed10 - 49
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Provox Global is a columbus, Ohio-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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SolvdIT Solutions is a call center established in 2020. The agency specializes in Call Center Services and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49
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Founded in 2025, AriseCX is a small answering service company. Their team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Bengaluru, India
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Sapphire Consulting Services BPM, a Business Consulting company, is headquartered in Bengaluru, India. They provide Business Consulting and Call Center Services.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.5/40.019.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
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36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.