Contact Essentiel Outsourcing S.L
Get a custom proposalCustomer Experience solutions
With over 20 years of experience managing international services, we specialize in enhancing customer value through the centralization of processes and the adoption of best practices in both B2C and B2B marketplaces across various countries. Our expertise allows us to streamline operations and improve service efficiency on a global scale.
We offer multilingual and omni-channel services, delivered by culturally aware call center personnel. Our team is trained to provide exceptional customer care, ensuring an optimal experience for every caller. We pride ourselves on our ability to deliver tailored solutions that meet the diverse needs of our clients, ensuring consistency and quality in every interaction.
By integrating sophisticated technologies and innovative methodologies, we set industry standards for customer engagement and support. Our strategic approach not only resolves customer inquiries efficiently but also enhances customer relationships, thereby fostering loyalty and driving business growth.
Choose Essentiel Outsourcing for unparalleled customer service solutions that are designed to scale with your business and adapt to the evolving demands of the international market.
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Locations
Barcelona, Spain
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Year founded
Founded 2018
3 Locations
- Barcelona , Spain
- Ciudad de México , Mexico
- Lisboa , Portugal
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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- RPO Focus
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- Candidate Engagement & Management
- 30%
- Job Posting Management
- 20%
- Candidate Sourcing
- 15%
- Background Checks
- 10%
- Sales Outsourcing
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Industries
- Consumer products & services
- 40%
- eCommerce
- 30%
- Automotive
- 10%
- Business services
- 5%
- Manufacturing
- 5%
- Medical
- 5%
- Telecommunications
- 5%
Clients
- Small Business (<$10M)
- 70%
- Midmarket ($10M - $1B)
- 30%
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