Top Virtual Receptionist Services
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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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UndisclosedUndisclosed250 - 999Miraflores, Peru
Services provided
25% Call Center Services25% Customer Service Outsourcing25% IT Managed Services +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingFounded in 2006, TCONTAKTO SAC, a midsize IT managed services company, is in Miraflores, Peru. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
Services provided
25% Call Center Services25% Back Office Outsourcing10% HR Consulting +410% HR Outsourcing10% Recruiting10% Social Media Marketing10% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesJiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Pittsburgh, PA
Services provided
30% Call Center Services30% IT Managed Services20% Document Digitization & Management +210% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingAutomated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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UndisclosedUndisclosed250 - 999Izmir, Türkiye
Services provided
20% Call Center Services20% Back Office Outsourcing20% Corporate Training & Coaching +410% Email Marketing10% Mobile App Development10% Sales Outsourcing10% Web DevelopmentFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingSimple Call Center is an answering service. Based in Izmir, Türkiye, the company was launched in 2015. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Carlow, Ireland
Services provided
30% Call Center Services15% CRM Consulting and SI15% Demand Generation Marketing +710% Back Office Outsourcing5% Content Marketing5% Content Writing Services5% Email Marketing5% Language Interpretation5% Pay Per Click5% Social Media MarketingFocus Areas
15% Virtual receptionist45% Inbound appointment scheduling40% Answering servicesFounded in 2011, Maven TM Limited is a call center. In Carlow, Ireland, the team specializes in Call Center Services and CRM consulting and SI.
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services15% Custom Software Development15% Unified Communications Consulting & SI +515% Web Development10% E-Commerce Development10% Mobile App Development10% Other Application Development5% Social Media MarketingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSyncTech Solutions specializes in providing Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their efficiency, timely delivery, and strong project management, with clients noting impressive design and ease of the buying process. SyncTech Solutions is highly recommended for their understanding of client requirements and proactive suggestions for improvements.
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$1,000+< $25 / hr10 - 49
Services provided
15% Call Center Services20% Back Office Outsourcing20% Business Consulting +315% Corporate Training & Coaching15% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingBusiness Consulting company Ramesh chaurasia was launched in 2018. The team specializes in Business Consulting and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
10% Call Center Services20% SMS Marketing10% CRM Consulting and SI +1010% Direct Marketing10% IT Managed Services5% Advertising5% Email Marketing5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Web DevelopmentFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingIn Wilmington, Delaware, REI Marketing Pro is a SMS Marketing company. Launched in 2020, the team offers SMS Marketing and Direct Marketing.
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Undisclosed$100 - $149 / hr10 - 49Tampa, FL
Services provided
15% Call Center Services25% IT Managed Services20% Cybersecurity +320% IT Strategy Consulting10% Low/No Code Development10% Web DesignFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesTampa PC Consultants is an IT managed services company. Founded in 2015, the team specializes in IT managed services and Web Design.
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UndisclosedUndisclosed10 - 49
Services provided
20% Call Center Services17% Back Office Outsourcing17% Customer Service Outsourcing +316% Staffing15% HR Outsourcing15% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingCentral Offshoring, a call center service, is in North Sydney, Australia. They focus on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Barcelona, Spain
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +210% Back Office Outsourcing10% Recruitment Process OutsourcingFocus Areas
15% Virtual receptionist50% Answering services35% Inbound appointment schedulingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchEssentiel Outsourcing S.L is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +315% Customer Service Outsourcing15% Sales Outsourcing10% AccountingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesMidsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249München, Germany
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +125% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingEstablished in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Panabo, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Email Marketing +220% Sales Outsourcing20% TranslationFocus Areas
25% Virtual receptionist40% Inbound appointment scheduling35% Answering servicesITalkcallcenter, an Email Marketing company, was established in 2023. They specializes in Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
10% Call Center Services30% Back Office Outsourcing10% Content Marketing +510% Customer Service Outsourcing10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesGo Hire Virtual is a Back Office Outsourcing company. Launched in 2021, the team offers Back Office Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Delhi, India
Services provided
10% Call Center Services10% API Development10% Custom Software Development +910% Mobile App Development10% Recruiting10% Staffing10% Web Design10% Web Development5% Customer Service Outsourcing5% Logo5% Microservices Architecture Services5% UX/UI DesignFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingKoman Tech Solutions is a Delhi, India-based web design agency. They offer Web Design and Custom Software Development.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
Services provided
20% Call Center Services70% Finance & Accounting Outsourcing (FAO)10% Business ConsultingFocus Areas
10% Virtual receptionist90% Answering servicesPhysicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
Services provided
10% Call Center Services20% Mobile App Development20% Web Development +615% IT Strategy Consulting10% Cloud Consulting & SI10% UX/UI Design5% Back Office Outsourcing5% Custom Software Development5% IT Managed ServicesFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsXplorbuzz Private Limited – Stay Local, Think Global We are a full-stack IT & digital solutions company helping businesses in the USA, Canada, and beyond scale with smart, cost-effective
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Undisclosed< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Executive Search +220% Recruitment Process Outsourcing20% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesRiseUP Talent is a telephone answering service. They are located in Dubai, United Arab Emirates and have small team of experts. Their services include Call Center Services and Back Office
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UndisclosedUndisclosed2 - 9
Services provided
35% Call Center Services50% AI Agents15% Email MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSalesix ai, an AI Agents company, specialize in AI Agents and Call Center Services. They were launched in 2026.
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$1,000+< $25 / hr10 - 49Tegucigalpa, Honduras
Services provided
15% Call Center Services30% Back Office Outsourcing25% Customer Service Outsourcing +310% Accounting10% Recruiting10% StaffingFocus Areas
45% Virtual receptionist40% Inbound appointment scheduling15% Answering servicesSee all 1 projectsHigh-Performance Omnichannel Support & Virtual Assistance OutsourcingAt Novo Bridge Solutions, we help growing brands and established enterprises optimize their operations, lower overhead costs,
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
35% Call Center Services50% Back Office Outsourcing10% Recruiting +23% PEO/Employee Leasing2% HR OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Bury, England
Services provided
30% Call Center Services25% Search Engine Optimization15% Social Media Marketing +410% Email Marketing10% IT Managed Services5% Advertising5% BrandingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingLoop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
30% Call Center Services25% Sales Outsourcing25% Social Media Marketing +210% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingMatvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
25% Call Center Services50% Sales Outsourcing15% Email Marketing +110% AdvertisingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesLinked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49
Services provided
20% Call Center Services20% API Development20% Accounting +220% Business Consulting20% Custom Software DevelopmentFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingEalytics is a custom software development firm headquartered in New York City, New York. They specialize in Custom Software Development and Business Consulting and were launched in 2022.
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Undisclosed< $25 / hr10 - 49
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingDispatch Lane is a telephone answering service. Launched in 2020, the firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services50% Back Office Outsourcing25% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesEstablished in 2019, Prossistant is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
25% Call Center Services20% Custom Software Development20% Customer Service Outsourcing +220% Web Development15% Mobile App DevelopmentFocus Areas
35% Virtual receptionist50% Answering services15% Inbound appointment schedulingSimple Technology Solutions d.o.o. Is an answering service company. Located in Sarajevo, Bosnia and Herzegovina, the team provides Call Center Services and Custom Software Development.
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UndisclosedUndisclosed10 - 49
Services provided
25% Call Center Services25% Account-Based Marketing25% Demand Generation Marketing +125% Email MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesK-techsolutions LLP is an Email Marketing company. Their team is based in Chikodi, India and provides Email Marketing and Call Center Services.
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$1,000+Undisclosed10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingPlexus BPO, a call center service, was established in 2024. They offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% IT Managed ServicesFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
40% Virtual receptionist45% Inbound appointment scheduling15% Answering servicesFounded in 2022, R&R Virtual Solutions is an answering service. Based in Tuao, Philippines, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesVirtuTask, a phone answering service, was founded in 2023. Based in Malolos, Philippines, the team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingAvvant Business Process Outsourcing is a call center company. The firm is located in Makati City, Philippines. Their services include Call Center Services and Back Office Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvvant Business Process Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSwiftOpz, a call center, is headquartered in Bengaluru, India. They offer Call Center Services and Back Office Outsourcing and were launched in 2025.
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UndisclosedUndisclosed10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing10% Customer Service Outsourcing +410% Digital Strategy10% Marketing Strategy10% Search Engine Optimization10% Social Media MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesProvox Global is a columbus, Ohio-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSolvdIT Solutions is a call center established in 2020. The agency specializes in Call Center Services and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
25% Virtual receptionist60% Answering services15% Inbound appointment schedulingFounded in 2025, AriseCX is a small answering service company. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$100 - $149 / hr10 - 49
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Business ConsultingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesMedbpo360 llc, a Back Office Outsourcing company, was established in 2026. They provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49New Cairo City, Egypt
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingInnovate-X is a Customer Service Outsourcing company. The company is located in New Cairo City, Egypt. Their team provides Customer Service Outsourcing and Call Center Services.
Read more$1,400 Best for basic L1 support coverage $2,800 Best for dedicated L1/L2 support $7,000 Best for 24/5 multi-agent coverageView PackagesTechnical & Call Center Support
Dedicated L1/L2 technical support and call center agents handling phone-based troubleshooting, ticketing, and escalations. Multilingual capability available on request.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Lakewood, CO
Services provided
100% Call Center ServicesFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesContact One Call Center is a telephone answering service founded in 1956. The firm focuses on Call Center Services.
Read more -
$1,000+$25 - $49 / hr50 - 249Orlando, FL
Services provided
90% Call Center Services10% Back Office OutsourcingFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingLaunched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
Services provided
20% Call Center Services24% Customer Service Outsourcing15% Graphic Design +315% Search Engine Optimization15% Social Media Marketing11% Back Office OutsourcingFocus Areas
100% Virtual receptionistFilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingEH Virtual Solutions is an answering service. The Grundy, Virginia-based agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Argiroupoli, Greece
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +110% Digital StrategyFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingTem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.
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UndisclosedUndisclosed50 - 249Zug, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingJK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
20% Call Center Services20% Accounting20% Banking Law +220% Corporate Law20% Tax LawFocus Areas
100% Virtual receptionistCall center Virtuzone is in Dubai, United Arab Emirates. Their services include Call Center Services and Accounting.
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$1,000+< $25 / hr50 - 249
Services provided
30% Call Center Services30% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% Insurance Services & BrokersFocus Areas
20% Virtual receptionist80% Inbound appointment schedulingAnswering service Pure Billing LLC is located in Burbank, California. The team focuses on Call Center Services and Back Office Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.2/40.017.4/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
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Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.