Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
-
UndisclosedUndisclosed50 - 249Scottsdale, AZ
Services provided
Focus Areas
GlobalMed is a Direct Marketing company. They were established in 2002 and provide Direct Marketing and Custom Software Development.
Read more -
$10,000+< $25 / hr50 - 249Iloilo City, Philippines
Services provided
Focus Areas
OneBPO is a call center launched in 2004. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Las Vegas, Nevada and Iloilo City, Philippines.
Read more -
Undisclosed< $25 / hr2 - 9Multan, Pakistan
Services provided
Focus Areas
Launched in 2024, Optex Global Solutions Private limited is a Customer Service Outsourcing company. The small team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
Focus Areas
AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
Read more -
Undisclosed$25 - $49 / hr50 - 249Orlando, FL
Services provided
Focus Areas
Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Norwich, England
Services provided
Focus Areas
OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
Read more -
$1,000+< $25 / hr2 - 9Preston, England
Services provided
Focus Areas
Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
Read more -
$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
Focus Areas
Peak Demand is an answering service company. They were established in 2016, and their services include Call Center Services and AI Consulting.
Read more -
UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
Focus Areas
Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
Focus Areas
Established in 2024, asdasd is a small answering service company in. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosedFreelancerSahibzada Ajit Singh Nagar, India
Services provided
Focus Areas
Located in Sahibzada Ajit Singh Nagar, India, Rapid RCM Solutions is a call center company and Back Office Outsourcing company. Their services include Call Center Services and Back Office
Read more -
UndisclosedUndisclosed2 - 9Racine, WI
Services provided
Focus Areas
Innovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Caracas, Venezuela
Services provided
Focus Areas
Sch Consultores, an Accounting company, was founded in 2007. Headquartered in Caracas, Venezuela, the team focuses on Accounting and Custom Software Development.
Read more -
UndisclosedUndisclosed250 - 999Paris, France
Services provided
Focus Areas
Arselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.
Read more -
UndisclosedUndisclosed2 - 9Kailua-Kona, HI
Services provided
Focus Areas
Suite Possibilities LLC, a small call center company, is in Kailua-Kona, Hawaii. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9München, Germany
Services provided
Focus Areas
LetterHouse GmbH is an Event Marketing company. Established in 2002, the agency is based in München, Germany. Their services include Event Marketing and Email Marketing.
Read more -
$1,000+$50 - $99 / hr10 - 49
Services provided
Focus Areas
Logical Wiz is a branding firm. Founded in 2019, the agency is headquartered in London, England. Their services include Branding and Web Design.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
Informatic Computech Pvt Ltd is an IT strategy consulting company. Their team is headquartered in Jaipur, India and Pune, India and offers IT strategy consulting and Cybersecurity.
Read more -
$250,000+< $25 / hr50 - 249Guadalajara, Mexico
Services provided
Focus Areas
People and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Warszawa, Poland
Services provided
Focus Areas
Headquartered in Warszawa, Poland, SWPL is a Content Marketing company. They offer Content Marketing and Web Development and were launched in 2024.
Read more -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$100 - $149 / hr10 - 49
Services provided
Focus Areas
Located in London, England, Manifest New Business Ltd is a Sales Outsourcing company. They focus on Sales Outsourcing and Branding and were founded in 2015.
Read more -
$25,000+$100 - $149 / hr10 - 49Noida, India
Services provided
Focus Areas
Sphere Global Solutions, a Recruitment Process Outsourcing company, was launched in 2019. The firm provides Recruitment Process Outsourcing and IT strategy consulting, and is small.
Read more -
$10,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
In Canby, Oregon, Innovation M Services is a Marketing Strategy company. Their services include Marketing Strategy and IT strategy consulting.
Read more -
Undisclosed$25 - $49 / hr10 - 49Kathmandu, Nepal
Services provided
Focus Areas
Infocom Solutions Private Limited is a Digital Strategy company located in Kathmandu, Nepal. They focus on Digital Strategy and Content Marketing and were launched in 2017.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
Focus Areas
See all 1 projectsWeb Of Picasso provides virtual assistant services, specializing in paid advertisements, particularly for Facebook. The reviews highlight their budget-friendly rates, exceptional support, and effective project management, resulting in increased website traffic, higher conversion rates, and enhanced brand visibility. Clients appreciate the knowledgeable staff and genuine care, although occasional communication issues were noted as minor.
-
$1,000+< $25 / hr2 - 9Viborg, Denmark
Services provided
Focus Areas
Oncall ApS is a small telephone answering service headquartered in Viborg, Denmark. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed2 - 9
Services provided
Focus Areas
Twins Dynasty, a call center service, is headquartered in Atlanta, Georgia. They offer Call Center Services and Advertising.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Founded in 2024, Fort Global is a call center company. The agency provides Call Center Services and Customer Service Outsourcing, and is small.
Read more -
UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
Focus Areas
Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Salford, England
Services provided
Focus Areas
Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
Read more -
$50,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
See all 1 projectsZuztec is a full-service digital marketing firm that uses strategy, innovation, and creativity to improve your brand’s visibility online.
Read more -
$5,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
Teleserv is a call center company. Launched in 2023, the firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
Saaz International Marketing INC, a Sales Outsourcing company, is headquartered in Markham, Canada. They provide Sales Outsourcing and Call Center Services and were founded in 2017.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Small SEO company Tele Solutions Call Central, is in Rawalpindi, Pakistan and London, England. The team specializes in Search Engine Optimization and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Mérida, Mexico
Services provided
Focus Areas
Intangibles Talent is a telephone answering service located in Mérida, Mexico. They provide Call Center Services and Back Office Outsourcing and were launched in 2021.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Call center service NexaDeck is headquartered in. The team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Utosph Talent Agency is a small software development company launched in 2023. Their services include Custom Software Development and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Nairobi, Kenya
Services provided
Focus Areas
Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Billings, MT
Services provided
Focus Areas
MSM Innovatives LLC is a social media marketing firm. Headquartered in Billings, Montana, the team offers Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Oriole Info Solutions is a Back Office Outsourcing company founded in 2018. Based in , the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Founders Arm is a social media marketing agency. The small San Francisco, California-based team provides Social Media Marketing and Call Center Services. The agency was launched in 2024.
Read more -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Aizan BPO Solution, a small Back Office Outsourcing company, is located in New York, New York and Lahore, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
Services provided
Focus Areas
Social media marketing agency RIVO BPO was launched in 2024. Based in Dhaka, Bangladesh, the team offers Social Media Marketing and Search Engine Optimization.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Launched in 2025, Voxis is an Email Marketing company. In Los Angeles, California, the team specializes in Email Marketing and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49
Services provided
Focus Areas
Established in 2024, Lala Consulting is a Business Consulting company. The team offers Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
NYX BPO, an answering service company, is headquartered in Nasr city , Egypt. They specialize in Call Center Services and Back Office Outsourcing and were established in 2025.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Established in 2022, LUMISHA LLC, a small Market Research company, is in South Dumdum, India. Their services include Market Research and Call Center Services.
Read more -
$10,000+$50 - $99 / hr10 - 49
Services provided
Focus Areas
EVOLVE IQ TECH is a Navi Mumbai, India-based SEO company. Launched in 2025, the team provides Search Engine Optimization and Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Turritopsis Consulting LLC is a Business Consulting company. They were launched in 2024 and specialize in Business Consulting and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
34.3/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services50% Virtual receptionist15% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kansas City, MO
Ability to deliver
32.8/40.019.6/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33.4/40.019.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.