Top Virtual Receptionist Services
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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UndisclosedUndisclosed10 - 49Laguna Hills, CA
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Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
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See all 1 projectsXplorbuzz Private Limited – Stay Local, Think Global We are a full-stack IT & digital solutions company helping businesses in the USA, Canada, and beyond scale with smart, cost-effective
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Undisclosed< $25 / hr2 - 9
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RiseUP Talent is a telephone answering service. They are located in Dubai, United Arab Emirates and have small team of experts. Their services include Call Center Services and Back Office
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UndisclosedUndisclosed2 - 9
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Salesix ai, an AI Agents company, specialize in AI Agents and Call Center Services. They were launched in 2026.
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$1,000+< $25 / hr10 - 49Tegucigalpa, Honduras
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See all 1 projectsHigh-Performance Omnichannel Support & Virtual Assistance Outsourcing At Novo Bridge Solutions, we help growing brands and established enterprises optimize their operations, lower overhead
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$1,000+$50 - $99 / hr10 - 49
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See all 1 projectsGolden Pass - Businesses Solutions provides Contact Center Services, including handling sales calls and customer support. Reviews indicate a strong emphasis on efficiency and collaboration, with clients appreciating their strategic approach and management. Their services have led to tangible outcomes, such as increased sales and organized customer support, with no noted areas for improvement.
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$1,000+< $25 / hr10 - 49Bohemia, NY
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IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Bury, England
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Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
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Matvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Miami, FL
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Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
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Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49
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Ealytics is a custom software development firm headquartered in New York City, New York. They specialize in Custom Software Development and Business Consulting and were launched in 2022.
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Undisclosed< $25 / hr10 - 49
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Dispatch Lane is a telephone answering service. Launched in 2020, the firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
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Established in 2019, Prossistant is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Sarajevo, Bosnia and Herzegovina
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Simple Technology Solutions d.o.o. Is an answering service company. Located in Sarajevo, Bosnia and Herzegovina, the team provides Call Center Services and Custom Software Development.
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UndisclosedUndisclosed10 - 49
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K-techsolutions LLP is an Email Marketing company. Their team is based in Chikodi, India and provides Email Marketing and Call Center Services.
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$1,000+Undisclosed10 - 49
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Plexus BPO, a call center service, was established in 2024. They offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
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Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49
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Founded in 2022, R&R Virtual Solutions is an answering service. Based in Tuao, Philippines, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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VirtuTask, a phone answering service, was founded in 2023. Based in Malolos, Philippines, the team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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Avvant Business Process Outsourcing is a call center company. The firm is located in Makati City, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr10 - 49
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SwiftOpz, a call center, is headquartered in Bengaluru, India. They offer Call Center Services and Back Office Outsourcing and were launched in 2025.
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UndisclosedUndisclosed10 - 49
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Provox Global is a columbus, Ohio-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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SolvdIT Solutions is a call center established in 2020. The agency specializes in Call Center Services and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49
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Founded in 2025, AriseCX is a small answering service company. Their team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr10 - 49
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Medbpo360 llc, a Back Office Outsourcing company, was established in 2026. They provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Lakewood, CO
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Contact One Call Center is a telephone answering service founded in 1956. The firm focuses on Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Orlando, FL
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Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
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FilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
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EH Virtual Solutions is an answering service. The Grundy, Virginia-based agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Argiroupoli, Greece
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Tem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.
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UndisclosedUndisclosed50 - 249Zug, Switzerland
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JK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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Call center Virtuzone is in Dubai, United Arab Emirates. Their services include Call Center Services and Accounting.
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$1,000+< $25 / hr50 - 249
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Answering service Pure Billing LLC is located in Burbank, California. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Providencia, Chile
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Answering service company 2CALL is in Providencia, Chile. Established in 2008, the team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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Reale Seguros Chile, a phone answering service and Insurance Law company, was founded in 2017. The agency provides Call Center Services and Insurance Law, and is midsize.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
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Pegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Tur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.
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UndisclosedUndisclosed1,000 - 9,999Istanbul, Türkiye
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Market Research company Turkcell Global Bilgi was launched in 1999. The team specializes in Market Research and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Gurugram, India
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Radical Minds Technologies Pvt Ltd, a large answering service, is in Gurugram, India. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
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Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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PrismPro consulting International is a Digital Strategy company. The midsize Ruislip, England-based team offers Digital Strategy and Email Marketing. The firm was launched in 2020.
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
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In Lahore, Pakistan, Assistifier is an UX agency. They offer UX/UI Design and Web Development.
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$1,000+$25 - $49 / hr50 - 249
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Founded in 2018, SJ Marketing LLC is a midsize Cheyenne, Wyoming-based call center. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Rawalpindi, Pakistan
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SkyX Solutions (BPO) PVT LTD is a Direct Marketing company. They are located in Rawalpindi, Pakistan and have midsize team. They provide Direct Marketing and Business Consulting.
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UndisclosedUndisclosed50 - 249Sydney, Australia
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Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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$5,000+< $25 / hr50 - 249Karachi, Pakistan
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Customer Service Outsourcing company Innovation Global Synergy was established in 2024. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Waco, TX
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Cybersecurity company Decisive Point Consulting Group is located in Waco, Texas. Established in 2019, the team focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed50 - 249Scottsdale, AZ
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GlobalMed is a Direct Marketing company. They were established in 2002 and provide Direct Marketing and Custom Software Development.
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$1,000+< $25 / hr50 - 249
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Call IT Dev is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing, and the firm is in Casablanca, Morocco.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
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36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.