Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
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$1,000+< $25 / hr50 - 249
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Answering service Pure Billing LLC is located in Burbank, California. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Providencia, Chile
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Answering service company 2CALL is in Providencia, Chile. Established in 2008, the team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Santiago, Chile
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Reale Seguros Chile, a phone answering service and Insurance Law company, was founded in 2017. The agency provides Call Center Services and Insurance Law, and is midsize.
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UndisclosedUndisclosed50 - 249Caracas, Venezuela
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Pegaso Consulting is a Caracas, Venezuela-based phone answering service. They offer Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Tur Assist is an Istanbul, Türkiye-based call center service. The team provides Call Center Services and Commercial Property Management.
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UndisclosedUndisclosed1,000 - 9,999Istanbul, Türkiye
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Market Research company Turkcell Global Bilgi was launched in 1999. The team specializes in Market Research and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Gurugram, India
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Radical Minds Technologies Pvt Ltd, a large answering service, is in Gurugram, India. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
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Automation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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PrismPro consulting International is a Digital Strategy company. The midsize Ruislip, England-based team offers Digital Strategy and Email Marketing. The firm was launched in 2020.
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$10,000+< $25 / hr50 - 249Lahore, Pakistan
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In Lahore, Pakistan, Assistifier is an UX agency. They offer UX/UI Design and Web Development.
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$1,000+$25 - $49 / hr50 - 249
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Founded in 2018, SJ Marketing LLC is a midsize Cheyenne, Wyoming-based call center. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Rawalpindi, Pakistan
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SkyX Solutions (BPO) PVT LTD is a Direct Marketing company. They are located in Rawalpindi, Pakistan and have midsize team. They provide Direct Marketing and Business Consulting.
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UndisclosedUndisclosed50 - 249Sydney, Australia
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Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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$5,000+< $25 / hr50 - 249Karachi, Pakistan
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Customer Service Outsourcing company Innovation Global Synergy was established in 2024. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Waco, TX
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Cybersecurity company Decisive Point Consulting Group is located in Waco, Texas. Established in 2019, the team focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed50 - 249Scottsdale, AZ
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GlobalMed is a Direct Marketing company. They were established in 2002 and provide Direct Marketing and Custom Software Development.
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$10,000+< $25 / hr50 - 249Iloilo City, Philippines
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OneBPO is a call center launched in 2004. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Las Vegas, Nevada and Iloilo City, Philippines.
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Undisclosed< $25 / hr2 - 9Multan, Pakistan
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Launched in 2024, Optex Global Solutions Private limited is a Customer Service Outsourcing company. The small team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.
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Undisclosed$25 - $49 / hr50 - 249Orlando, FL
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Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
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$10,000+$100 - $149 / hr10 - 49
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Manifest Business Development Ltd is a Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding, and the agency is based in London, England.
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$1,000+< $25 / hr50 - 249Norwich, England
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OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
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$1,000+< $25 / hr2 - 9Preston, England
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Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
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Peak Demand is an answering service company. They were established in 2016, and their services include Call Center Services and AI Consulting.
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UndisclosedUndisclosed10 - 49Kraków, Poland
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Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancer
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Established in 2024, asdasd is a small answering service company in. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerSahibzada Ajit Singh Nagar, India
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Located in Sahibzada Ajit Singh Nagar, India, Rapid RCM Solutions is a call center company and Back Office Outsourcing company. Their services include Call Center Services and Back Office
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UndisclosedUndisclosed2 - 9Racine, WI
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Innovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.
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UndisclosedUndisclosed2 - 9Caracas, Venezuela
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Sch Consultores, an Accounting company, was founded in 2007. Headquartered in Caracas, Venezuela, the team focuses on Accounting and Custom Software Development.
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UndisclosedUndisclosed250 - 999Paris, France
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Arselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.
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UndisclosedUndisclosed2 - 9Kailua-Kona, HI
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Suite Possibilities LLC, a small call center company, is in Kailua-Kona, Hawaii. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9München, Germany
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LetterHouse GmbH is an Event Marketing company. Established in 2002, the agency is based in München, Germany. Their services include Event Marketing and Email Marketing.
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$1,000+$50 - $99 / hr10 - 49
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Logical Wiz is a branding firm. Founded in 2019, the agency is headquartered in London, England. Their services include Branding and Web Design.
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$1,000+$25 - $49 / hr10 - 49
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Informatic Computech Pvt Ltd is an IT strategy consulting company. Their team is headquartered in Jaipur, India and Pune, India and offers IT strategy consulting and Cybersecurity.
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$250,000+< $25 / hr50 - 249Guadalajara, Mexico
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People and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Warszawa, Poland
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Headquartered in Warszawa, Poland, SWPL is a Content Marketing company. They offer Content Marketing and Web Development and were launched in 2024.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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$25,000+$100 - $149 / hr10 - 49Noida, India
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Sphere Global Solutions, a Recruitment Process Outsourcing company, was launched in 2019. The firm provides Recruitment Process Outsourcing and IT strategy consulting, and is small.
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$10,000+$25 - $49 / hr10 - 49
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In Canby, Oregon, Innovation M Services is a Marketing Strategy company. Their services include Marketing Strategy and IT strategy consulting.
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Undisclosed$25 - $49 / hr10 - 49Kathmandu, Nepal
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Infocom Solutions Private Limited is a Digital Strategy company located in Kathmandu, Nepal. They focus on Digital Strategy and Content Marketing and were launched in 2017.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsWeb Of Picasso provides virtual assistant services, specializing in paid advertisements, particularly for Facebook. The reviews highlight their budget-friendly rates, exceptional support, and effective project management, resulting in increased website traffic, higher conversion rates, and enhanced brand visibility. Clients appreciate the knowledgeable staff and genuine care, although occasional communication issues were noted as minor.
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$1,000+< $25 / hr2 - 9Viborg, Denmark
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Oncall ApS is a small telephone answering service headquartered in Viborg, Denmark. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9
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Twins Dynasty, a call center service, is headquartered in Atlanta, Georgia. They offer Call Center Services and Advertising.
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$1,000+< $25 / hr2 - 9
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Founded in 2024, Fort Global is a call center company. The agency provides Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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$1,000+< $25 / hr250 - 999Salford, England
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Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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$5,000+< $25 / hr10 - 49Dhaka, Bangladesh
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Teleserv is a call center company. Launched in 2023, the firm focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49
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Saaz International Marketing INC, a Sales Outsourcing company, is headquartered in Markham, Canada. They provide Sales Outsourcing and Call Center Services and were founded in 2017.
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$1,000+< $25 / hr10 - 49
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Small SEO company Tele Solutions Call Central, is in Rawalpindi, Pakistan and London, England. The team specializes in Search Engine Optimization and Call Center Services.
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UndisclosedUndisclosed10 - 49Mérida, Mexico
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Intangibles Talent is a telephone answering service located in Mérida, Mexico. They provide Call Center Services and Back Office Outsourcing and were launched in 2021.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.