Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
-
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Call center service NexaDeck is headquartered in. The team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Utosph Talent Agency is a small software development company launched in 2023. Their services include Custom Software Development and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Nairobi, Kenya
Services provided
Focus Areas
Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Billings, MT
Services provided
Focus Areas
MSM Innovatives LLC is a social media marketing firm. Headquartered in Billings, Montana, the team offers Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Oriole Info Solutions is a Back Office Outsourcing company founded in 2018. Based in , the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Founders Arm is a social media marketing agency. The small San Francisco, California-based team provides Social Media Marketing and Call Center Services. The agency was launched in 2024.
Read more -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Aizan BPO Solution, a small Back Office Outsourcing company, is located in New York, New York and Lahore, Pakistan. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Launched in 2025, Voxis is an Email Marketing company. In Los Angeles, California, the team specializes in Email Marketing and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49
Services provided
Focus Areas
Established in 2024, Lala Consulting is a Business Consulting company. The team offers Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
NYX BPO, an answering service company, is headquartered in Nasr city , Egypt. They specialize in Call Center Services and Back Office Outsourcing and were established in 2025.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Established in 2022, LUMISHA LLC, a small Market Research company, is in South Dumdum, India. Their services include Market Research and Call Center Services.
Read more -
$10,000+$50 - $99 / hr10 - 49
Services provided
Focus Areas
EVOLVE IQ TECH is a Navi Mumbai, India-based SEO company. Launched in 2025, the team provides Search Engine Optimization and Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Opsis CX is a Back Office Outsourcing company. They are headquartered in Riverview, Florida. Their team offers Back Office Outsourcing and Call Center Services.
Read more -
Undisclosed$25 - $49 / hr10 - 49
Services provided
Focus Areas
Lumevo LLC is a Back Office Outsourcing company. They were founded in 2025 and offer Back Office Outsourcing and IT managed services.
Read more -
$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
Focus Areas
Chat Support Service, a Back Office Outsourcing company, was launched in 2012. The firm provides Back Office Outsourcing and Call Center Services, and is small.
Read more -
UndisclosedUndisclosed10 - 49Brewer, ME
Services provided
Focus Areas
Launched in 1994, Voyager Call Center, a small call center, is located in Brewer, Maine. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Accounting company Star Global Solutions focuses on Accounting and Back Office Outsourcing. They are in Suva, Fiji.
Read more -
$1,000+$25 - $49 / hr2 - 9Humble, TX
Services provided
Focus Areas
Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Based in San Diego, California, Southwest Answering Service is a telephone answering service. They offer Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Lockland, OH
Services provided
Focus Areas
MAXIMUM Communications, Inc. Is a phone answering service. Founded in 1990, the team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
Focus Areas
Medical Connections is a telephone answering service. Established in 1989, the agency is in Dallas, Texas. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
Focus Areas
Call center company Invercall is in Katy, Texas and San José, Costa Rica. Launched in 2000, the team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Addis Ababa, Ethiopia
Services provided
Focus Areas
Ablaze Labs, an IT strategy consulting company, is based in Addis Ababa, Ethiopia. Founded in 2021, the team provides IT strategy consulting and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
Focus Areas
DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
Read more -
$1,000+$50 - $99 / hr50 - 249Bangkok, Thailand
Services provided
Focus Areas
SCMC Technologies Co., Ltd. Is an IT managed services company. The firm is headquartered in Bangkok, Thailand. Their services include IT managed services and other IT consulting and SI.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Eminence Outsourcing is a call center service launched in 2020. The company focuses on Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999Cairo, Egypt
Services provided
Focus Areas
Gulf Global Outsourcing is a midsize Cairo, Egypt-based Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Hyderabad, India
Services provided
Focus Areas
Adroit Neo Tech Solutions Pvt. Ltd is a midsize Hyderabad, India-based Digital Strategy company. The team focuses on Digital Strategy and Social Media Marketing.
Read more -
$5,000+< $25 / hr50 - 249Hyderabad, India
Services provided
Focus Areas
E-Rad imaging and reporting services, a Transcription company, was launched in 2010. The firm offers Transcription and Call Center Services.
Read more -
$1,000+$50 - $99 / hr2 - 9
Services provided
Focus Areas
Hype Origin, a telephone answering service, is headquartered in Jamshedpur, India. Their services include Call Center Services and Search Engine Optimization.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Established in 2022, Grow More Excellence LLC is a Back Office Outsourcing company. Located in St. Petersburg, Florida, the team offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Lake Dallas, TX
Services provided
Focus Areas
See all 1 projectsAspen Media LLC provides efficient and effective problem-solving services, primarily through phone communication, ensuring minimal disruption to client work sites. The company is lauded for its budget-friendly pricing and ability to handle client issues promptly, exceeding expectations. The overall feedback highlights their capability to reach potential customers and resolve concerns swiftly.
-
$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
Focus Areas
Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
Focus Areas
Virtual HQ is a midsize call center and Commercial Brokerage Services company headquartered in North Sydney, Australia. The team focuses on Call Center Services and Commercial Brokerage Services.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Founded in 2014, Vector Outsourcing Solutions Philippines is a midsize -based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Medryte Healthcare Solutions is an answering service and Back Office Outsourcing company. Their team is in. The agency offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
Focus Areas
Belles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
Read more -
UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
Focus Areas
Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Columbus, OH
Services provided
Focus Areas
Fortuity is an answering service. Headquartered in Columbus, Ohio, their midsize team offers Call Center Services and Back Office Outsourcing. The firm was established in 2017.
Read more -
UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
Services provided
Focus Areas
Established in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Tijuana, Mexico
Services provided
Focus Areas
Nextdoor Solutions México is an answering service company. Their midsize team is located in Tijuana, Mexico. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
Focus Areas
Millenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
Focus Areas
Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
Focus Areas
Xpedite LLC, an Accounting company, offer Accounting and Call Center Services. They were founded in 2013.
Read more -
UndisclosedUndisclosed50 - 249Lima, Peru
Services provided
Focus Areas
LOCALCENTER SAC is a call center company established in 2010. The team specializes in Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
Focus Areas
Nord Assist is a Back Office Outsourcing company launched in 2024. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
Focus Areas
Dio Outsource is a midsize Advertising company. Founded in 2021, the team specializes in Advertising and Branding.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
Focus Areas
Pulsestrat is a Marketing Strategy company launched in 2023. Their services include Marketing Strategy and Digital Strategy.
Read more -
$5,000+< $25 / hr50 - 249Tulsa, OK
Services provided
Focus Areas
KlickWorks is a Tulsa, Oklahoma-based answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 2023.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.