Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
-
UndisclosedUndisclosed50 - 249Bangkok, Thailand
Services provided
Focus Areas
CallVoice Communication, a call center service, was established in 1991. The team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Arcueil, France
Services provided
Focus Areas
GROUPE H2A is an answering service and Customer Service Outsourcing company. They provide Call Center Services and Customer Service Outsourcing and are based in Arcueil, France.
Read more -
UndisclosedUndisclosed50 - 249Helsingborg, Sweden
Services provided
Focus Areas
K2C In Sweden AB is an answering service. The midsize Helsingborg, Sweden-based team specializes in Call Center Services and Customer Service Outsourcing. The agency was founded in 2009.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
Focus Areas
Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Knoxville, TN
Services provided
Focus Areas
AccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
Read more -
UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
Focus Areas
Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Glastonbury, CT
Services provided
Focus Areas
Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
Focus Areas
Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
Read more -
UndisclosedUndisclosed50 - 249Orange, CT
Services provided
Focus Areas
Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Carencro, LA
Services provided
Focus Areas
Launched in 1954, Dexcomm Answering Service is a midsize call center company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Denges, Switzerland
Services provided
Focus Areas
Digicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
Read more -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
Focus Areas
Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
Focus Areas
EXITO SOLUTIONS is a phone answering service. Founded in 2019, the company offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Chéraga, Algeria
Services provided
Focus Areas
Icosnet is an answering service company. The team is headquartered in Chéraga, Algeria, and their services include Call Center Services and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
Focus Areas
Launched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.
Read more -
$50,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
Focus Areas
Conekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Overland Park, KS
Services provided
Focus Areas
Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
Read more -
UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
Focus Areas
Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
Read more -
UndisclosedUndisclosed50 - 249Mumbai, India
Services provided
Focus Areas
Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Framingham, MA
Services provided
Focus Areas
Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
Focus Areas
SAFE BPO is a phone answering service. They were established in 2019, and their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
Services provided
Focus Areas
See all 1 projectsaanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:
Read more -
Undisclosed$25 - $49 / hr2 - 9
Services provided
Focus Areas
My VA Gurus is an answering service company. Their small team of employees is based in Bohemia, New York. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Established in 2020, The Metasol is a SEO agency. The company specializes in Search Engine Optimization and CRM consulting and SI, and is small.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
Launched in 2024, Omni Support Solutions is an answering service company. Their team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Based in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.
Read more -
$5,000+< $25 / hr2 - 9
Services provided
Focus Areas
We Customer Support is a Customer Service Outsourcing company. Founded in 2025, the firm specializes in Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
VAdigi is an Email Marketing company. The small London, England-based team focuses on Email Marketing and Search Engine Optimization. The firm was established in 2025.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
Launched in 2023, Oratio Consultancy Solutions is a Business Consulting company. Their team provides Business Consulting and Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Accumed BPO is a call center service. They were launched in 2020 and focus on Call Center Services and Back Office Outsourcing.
Read more -
$25,000+< $25 / hr2 - 9
Services provided
Focus Areas
Launched in 2025, CBM GROUPS is a small Jamshedpur, India-based phone answering service. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Stratford-upon-Avon, England
Services provided
Focus Areas
The Clinic Marketing Company is a Content Marketing company. Based in Stratford-upon-Avon, England, the agency was founded in 2009. Their services include Content Marketing and Web Design.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
OWL CALL LTD is a call center service established in 2025. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
Focus Areas
Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49San Luis Obispo, CA
Services provided
Focus Areas
Advantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
Read more -
UndisclosedUndisclosed10 - 49Colorado Springs, CO
Services provided
Focus Areas
Voice with a Smile, a call center service, is headquartered in Colorado Springs, Colorado. Founded in 1985, the team offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed10 - 49Mission, KS
Services provided
Focus Areas
AnswerPro is a call center. They were launched in 1956, and their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Ate, Peru
Services provided
Focus Areas
Laser BPO is a phone answering service located in Ate, Peru. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Quito, Ecuador
Services provided
Focus Areas
VOIP BUSINESS Contact Center is a call center service. Their small team is in Quito, Ecuador. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Jounieh, Lebanon
Services provided
Focus Areas
Silver Bullet is a social media marketing company. In Jounieh, Lebanon, the agency was established in 2017. Their services include Social Media Marketing and Digital Strategy.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Call center company Fncee Consult offers Call Center Services and Customer Service Outsourcing. They were launched in 2017.
Read more -
$1,000+$25 - $49 / hr10 - 49Ahmedabad, India
Services provided
Focus Areas
Nikseam is an answering service company. Their small team is based in Ahmedabad, India and Mumbai, India. Their services include Call Center Services and Accounting.
Read more -
$1,000+< $25 / hr2 - 9Wells, England
Services provided
Focus Areas
Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
Focus Areas
Established in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Caracas, Venezuela
Services provided
Focus Areas
Call Center Services Venezuela is a small call center headquartered in Caracas, Venezuela. The team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
Focus Areas
Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
Read more -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
Focus Areas
A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Peterborough, Canada
Services provided
Focus Areas
TAS-PAGE is a telephone answering service. Located in Peterborough, Canada, the firm was founded in 1952. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Sydney, Australia
Services provided
Focus Areas
Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
Focus Areas
Launched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.5/40.019.4/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.