Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
-
$25,000+$25 - $49 / hr2 - 9
Services provided
Focus Areas
Launched in 2022, Adpartnerz is a small social media marketing company based in Santa Fe, New Mexico. Their team focuses on Social Media Marketing and Email Marketing.
Read more -
$25,000+< $25 / hr250 - 999
Services provided
Focus Areas
BENINOBASJAMAICA is a Customer Service Outsourcing company. Their team is located in Runaway Bay, Jamaica. The agency offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
See all 1 projectsAt The Blitz Agency, we help businesses—whether enterprises, corporations, or startups—generate high-quality leads, grow revenue, and expand into global markets. Our expertise lies in crafting
Read more -
$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
Focus Areas
Finance & Accounting Outsourcing (FAO) company Finserve BPO Private Limited is located in Colombo, Sri Lanka. Their services include Finance & Accounting Outsourcing (FAO) and Call Center Services.
Read more -
$10,000+< $25 / hr10 - 49Zagreb, Croatia
Services provided
Focus Areas
CoreX is a Customer Service Outsourcing company. In Zagreb, Croatia, the team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Launched in 2023, EGY~FENNECS, a small Customer Service Outsourcing company, is headquartered in Alexandria, Egypt. Their team offers Customer Service Outsourcing and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Assistify is a Customer Service Outsourcing company. They are located in Malot, Pakistan and have small team. They provide Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$5,000+$25 - $49 / hr10 - 49
Services provided
Focus Areas
Business Consulting company CustomerAXL was launched in 2024. The team provides Business Consulting and Call Center Services and is headquartered in Jakarta, Indonesia.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Vendex Global is a small Accounting company located in Buffalo, New York. The team provides Accounting and Web Development.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Established in 2024, SMArTech Solutions is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
RANA Solutions Corp, a web design agency, is headquartered in Davao, Philippines. They offer Web Design and Logo.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
Focus Areas
Expert HR Outsourcing Pvt. Ltd is an Accounting company. They are located in Kathmandu, Nepal and have small team. They focus on Accounting and Digital Strategy.
Read more -
$5,000+$50 - $99 / hr10 - 49
Services provided
Focus Areas
Customer Service Outsourcing company CGT IMPORT EXPORT (PTY) LTD was established in 2015. In Kempton Park, South Africa, the team specializes in Customer Service Outsourcing and Direct Marketing.
Read more -
UndisclosedUndisclosed10 - 49Oak Park, IL
Services provided
Focus Areas
NuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Carrollton, TX
Services provided
Focus Areas
Interloper, Inc. Is a web design company. They are based in Carrollton, Texas. Their team offers Web Design and Web Development.
Read more -
UndisclosedUndisclosed2 - 9San José, Costa Rica
Services provided
Focus Areas
Russell Bedford CR is an Accounting company. The San José, Costa Rica-based company focuses on Accounting and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
DCS BPM, an AI firm, offers Artificial Intelligence and Robotics Process Automation. The agency is based in San Jose, California and Visakhapatnam, India.
Read more -
UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
Focus Areas
Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
Focus Areas
Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Next Level Business Solutions is a branding company located in Fargo, North Dakota. Their services include Branding and Social Media Marketing.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
VirtuallyTrained is a Back Office Outsourcing company founded in 2024. The company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr10 - 49Islamabad, Pakistan
Services provided
Focus Areas
See all 1 projectsE-ALPHA (PRIVATE) LIMITED specializes in Amazon account management and reinstatement services, as evidenced by their successful handling of a suspended Amazon account for a retail company. Reviews highlight their professional and responsible approach, continuous communication, and comprehensive understanding of Amazon's requirements, which have been praised as impressive and effective.
-
$1,000+< $25 / hr2 - 9New York, NY
Services provided
Focus Areas
Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Panamá, Panama
Services provided
Focus Areas
Midsize data analytics company Iterum Connections, is headquartered in Panamá, Panama. Their services include BI & big data consulting & SI and cloud consulting & SI.
Read more -
UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
Focus Areas
EchoCCS is a midsize IT managed services company established in 2003. Their team specializes in IT managed services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Small Data Annotation Services company DNN Technologies, is headquartered in Jersey City, New Jersey. Their services include Data Annotation Services and BI & big data consulting & SI.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Marketing Strategy company CodeIntellect AI Solution provides Marketing Strategy and Social Media Marketing. They were established in 2023.
Read more -
UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
Focus Areas
Midsize Content Marketing company Baden BPO & Software LLC, is located in Dubai, United Arab Emirates. The team provides Content Marketing and Web Design.
Read more -
UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
Focus Areas
Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
Read more -
Undisclosed$25 - $49 / hr2 - 9London, England
Services provided
Focus Areas
Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Airsenseinc is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and were founded in 2026.
Read more -
$75,000+$25 - $49 / hr50 - 249Karachi, Pakistan
Services provided
Focus Areas
Taxon Technology LLP is a Karachi, Pakistan-based Business Consulting company. Founded in 2001, the team specializes in Business Consulting and Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
Focus Areas
Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Lakewood, CO
Services provided
Focus Areas
MOD Assistants, an answering service company, focus on Call Center Services and Back Office Outsourcing. They were launched in 2009.
Read more -
UndisclosedUndisclosed10 - 49Limas, France
Services provided
Focus Areas
BMPB France is a small answering service company located in Limas, France. The team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Back Office Outsourcing company The Service Center was launched in 2018. The small team offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Oslo, Norway
Services provided
Focus Areas
Skycall AS, a small call center company and Customer Service Outsourcing company, is based in Oslo, Norway. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
Focus Areas
Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Escazu, Costa Rica
Services provided
Focus Areas
The Goto Marketers is a phone answering service. Their small team of employees is in Escazu, Costa Rica. Their team focuses on Call Center Services and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49Buenos Aires, Argentina
Services provided
Focus Areas
Atcall SRL is an answering service established in 2018. Based in Buenos Aires, Argentina, the team provides Call Center Services and Financial Consulting.
Read more -
UndisclosedUndisclosed10 - 49Lahore, Pakistan
Services provided
Focus Areas
Headquartered in Uddevalla, Sweden and Lahore, Pakistan, ANZ International Inc. Is a call center. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2005.
Read more -
UndisclosedUndisclosed10 - 49Providencia, Chile
Services provided
Focus Areas
Unificados is a call center service. They were established in 2009 and focus on Call Center Services and HR Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Jackson, MS
Services provided
Focus Areas
Adfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Utica, NY
Services provided
Focus Areas
Answering service Accutel Answering Service is based in Utica, New York. Founded in 2001, the team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Tuscaloosa, AL
Services provided
Focus Areas
The Legacy Connection is a call center service headquartered in Tuscaloosa, Alabama. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
Focus Areas
CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
Focus Areas
Embers Call Center & Marketing GmbH, an answering service, was founded in 2006. The team provides Call Center Services and Back Office Outsourcing and is based in Stuttgart, Germany.
Read more -
UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
Focus Areas
Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Tucson, AZ
Services provided
Focus Areas
Call 24 A Professional Answering Service is a small Tucson, Arizona-based answering service. The team specializes in Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Liverpool , England
Services provided
Focus Areas
The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.