Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 43 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
-
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Barbara's Answering Service, a call center, was launched in 1960. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Infoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Cherry Hill, NJ
Services provided
Focus Areas
Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49West Palm Beach, FL
Services provided
Focus Areas
Call center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
Read more -
UndisclosedUndisclosed10 - 49Crawley, England
Services provided
Focus Areas
Noetica, a call center service and Back Office Outsourcing company, was established in 1997. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
Focus Areas
Advanced Answering Service Chicago is a telephone answering service. Their small team is based in Chicago, Illinois. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Framingham, MA
Services provided
Focus Areas
Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Abington, PA
Services provided
Focus Areas
ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Lafayette, LA
Services provided
Focus Areas
Phone answering service Always Connected USA is located in Lafayette, Louisiana. They focus on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Portland, ME
Services provided
Focus Areas
Small call center company USAnswer, is headquartered in Portland, Maine. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Baton Rouge, LA
Services provided
Focus Areas
Telesec, Inc. Is a small call center company. They provide Call Center Services and Back Office Outsourcing and were launched in 1972.
Read more -
$1,000+< $25 / hr2 - 9Peterborough, England
Services provided
Focus Areas
Founded in 1993, Totally Inbound is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49Gurugram, India
Services provided
Focus Areas
Established in 2019, Xcentasia is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Market Research.
Read more -
UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
Focus Areas
Back Office Outsourcing company Summit Horizon Solutions is located in San Diego, California. Launched in 2014, the team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
See all 1 projectsAbout Us: Located in the vibrant city of New Delhi, India, Genesis International Process LLP is a dynamic startup in the Business Process Outsourcing (BPO) industry. Our mission is to empower small
Read more -
$1,000+< $25 / hr2 - 9
Services provided
Focus Areas
Sqoop+ Infotech is a Customer Service Outsourcing company founded in 2019. The small team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
Focus Areas
Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr10 - 49Kwashieman, Ghana
Services provided
Focus Areas
Established in 2014, abelway technologies ltd is a small Kwashieman, Ghana-based Back Office Outsourcing company. Their services include Back Office Outsourcing and BI & big data consulting & SI.
Read more -
$5,000+$100 - $149 / hr50 - 249Petaling Jaya, Malaysia
Services provided
Focus Areas
CALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
Focus Areas
Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Quito, Ecuador
Services provided
Focus Areas
Founded in 1999, BANGARA S.A. Is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is in Quito, Ecuador.
Read more -
UndisclosedUndisclosed50 - 249Balsha, Bulgaria
Services provided
Focus Areas
Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Marseille, France
Services provided
Focus Areas
Launched in 2006, Préposé is an answering service company. The small team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Davenport, IA
Services provided
Focus Areas
Quad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Izmir, Türkiye
Services provided
Focus Areas
Established in 2009, Bilpe Media, a small answering service, is headquartered in Izmir, Türkiye. Their team focuses on Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
Focus Areas
WorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Altendorf, Switzerland
Services provided
Focus Areas
Founded in 2018, Mobiletrade is a call center and SMS Marketing company. The small team specializes in Call Center Services and SMS Marketing.
Read more -
UndisclosedUndisclosed2 - 9Seymour, TN
Services provided
Focus Areas
Knoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Béjaïa, Algeria
Services provided
Focus Areas
Azul Call Center is an answering service company. They offer Call Center Services and Customer Service Outsourcing and were launched in 2010.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Exceptionist, LLC is a call center service launched in 2019. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
Focus Areas
Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Annotto Bay, Jamaica
Services provided
Focus Areas
NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
Focus Areas
Sales Outsourcing company Hörer und Flamme was founded in 2014. The firm offers Sales Outsourcing and Call Center Services, and is small.
Read more -
UndisclosedUndisclosed2 - 9Houston, TX
Services provided
Focus Areas
Launched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
Read more -
Undisclosed$50 - $99 / hrFreelancer
Services provided
Focus Areas
Chimelight is a Thame, England-based Sales Outsourcing company. They offer Sales Outsourcing and Direct Marketing and were established in 2023.
Read more -
$1,000+< $25 / hr2 - 9Pune, India
Services provided
Focus Areas
DiNaam Technology Solutions India Private Limited is a Document Digitization & Management company. They offer Document Digitization & Management and Call Center Services and were launched in 2022.
Read more -
$1,000+< $25 / hr2 - 9Kolkata, India
Services provided
Focus Areas
Web design agency Webzive specializes in Web Design and Pay Per Click. They are located in Kolkata, India.
Read more -
$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
Focus Areas
Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
Read more -
$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
Focus Areas
Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
Focus Areas
In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
Focus Areas
Talentpa LLC is a Customer Service Outsourcing company. Located in Dhaka, Bangladesh, the company offers Customer Service Outsourcing and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Services provided
Focus Areas
Prima Locations Ltd is a phone answering service. They are headquartered in Rīga, Latvia and have small team. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Mandaluyong, Philippines
Services provided
Focus Areas
PrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dublin , Ireland
Services provided
Focus Areas
Kendlebell County Dublin, a phone answering service, was established in 2005. Located in Dublin , Ireland, the team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dublin , Ireland
Services provided
Focus Areas
Telemark is an answering service company. Founded in 1993, the firm is based in Dublin , Ireland. Their services include Call Center Services and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosed50 - 249ঢাকা, Bangladesh
Services provided
Focus Areas
NIMBUS TEK is an answering service. The ঢাকা, Bangladesh-based team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Berlin, VT
Services provided
Focus Areas
Established in 1993, All Ways Answering is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Ciudad Obregón, Mexico
Services provided
Focus Areas
Colloquium BPO is a call center. Their midsize team is headquartered in Tucson, Arizona and Ciudad Obregón, Mexico. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Lima, Peru
Services provided
Focus Areas
Smartech BPO is a telephone answering service. They are headquartered in Lima, Peru and have midsize team. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Providencia, Chile
Services provided
Focus Areas
Launched in 1988, Switch is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Providencia, Chile.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services50% Virtual receptionist15% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
32.2/40.019/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.5/40.016.6/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.