Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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PractiCall Solutions is a midsize answering service company established in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Launched in 2014, M2S is an Email Marketing company. The firm focuses on Email Marketing and Call Center Services.
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$1,000+< $25 / hr50 - 249Pateros, Philippines
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LeadMaker, a Sales Outsourcing company, was launched in 2013. The company provides Sales Outsourcing and Event Marketing, and is midsize.
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UndisclosedUndisclosed50 - 249Orem, UT
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Rain Global is a Business Consulting company located in Orem, Utah. They focus on Business Consulting and Call Center Services and were established in 2023.
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$1,000+< $25 / hr50 - 249Secunderabad, India
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Established in 2023, Nitalaksha IT Solutions Pvt Ltd, a midsize IT strategy consulting company, is in Secunderabad, India. Their team offers IT strategy consulting and IT managed services.
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$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
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Established in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Lahore, Pakistan
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Phone answering service i Concepts / I Possible /Goraya Consultant & Traders is located in Lahore, Pakistan. Launched in 2008, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Crewe , England
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Launched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Guwahati, India
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Neeyor Technologies is a Market Research company. Launched in 2016, the team specializes in Market Research and Contract Manufacturing.
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$1,000+< $25 / hr10 - 49Severn, MD
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Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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$5,000+Undisclosed10 - 49Alicante (Alacant), Spain
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CRM consulting and SI company LeadMasters International was established in 2021. The firm specializes in CRM consulting and SI and Call Center Services.
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UndisclosedUndisclosed10 - 49Chelmsford, MA
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Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9Dhaka, Bangladesh
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Idea Tanks is a CRM consulting and SI company established in 2023. The agency specializes in CRM consulting and SI and Email Marketing.
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$1,000+< $25 / hr2 - 9Orlando, FL
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Customer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9
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Launched in 2024, Kimyon Team, a small Advertising company, is headquartered in Rīga, Latvia. Their team offers Advertising and Direct Marketing.
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Undisclosed< $25 / hr2 - 9
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Business Consulting company BAUER GROUP LLC was established in 2021. The small team specializes in Business Consulting and Call Center Services.
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Undisclosed< $25 / hr2 - 9
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Technorq LLP is an IT managed services company. Their small team is located in new delhi, India and focuses on IT managed services and Back Office Outsourcing. The company was established in 2025.
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UndisclosedUndisclosed2 - 9Calgary, Canada
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BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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Undisclosed$50 - $99 / hrFreelancer
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InQubee, a Sales Outsourcing company, is based in Thame, England. They offer Sales Outsourcing and Direct Marketing and were founded in 2016.
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UndisclosedUndisclosed10 - 49Portsmouth, NH
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See all 1 projectsUnion Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.
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UndisclosedUndisclosed2 - 9San Francisco, CA
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Resource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Norman, OK
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Easy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Mainz, Germany
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Cloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lake Charles, LA
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Established in 1993, Southwest Call Center is a telephone answering service. The small team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Béjaïa, Algeria
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Global Link Communication is a small phone answering service in Béjaïa, Algeria. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9Oran, Algeria
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Numerix is a phone answering service. In Oran, Algeria, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Gothenburg, Sweden
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Established in 2014, Welcome Online AB is a call center. Based in Gothenburg, Sweden, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249
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Accounting company Elite Leadership Outsourcing is located in San Salvador, El Salvador. Established in 2015, the team focuses on Accounting and Commercial Brokerage Services.
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$1,000+< $25 / hrFreelancer
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Supplicity is a Customer Service Outsourcing company. Their team is in Brussels, Belgium and specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49McCordsville, IN
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Simple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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UndisclosedUndisclosed10 - 49Winchester, KY
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Call Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Tübingen, Germany
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EDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
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UndisclosedUndisclosed10 - 49New Taipei City, Taiwan
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Located in New Taipei City, Taiwan, SERMA International Inc. Is an answering service company. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Athina, Greece
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Launched in 2009, Plegma Net is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
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Call center Abotel AG provides Call Center Services and Customer Service Outsourcing. They were established in 2018.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
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Launched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
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Headquartered in Dubai, United Arab Emirates, Austria Business Center is a small IT managed services company. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed10 - 49Oklahoma City, OK
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Located in Oklahoma City, Oklahoma, Summit Technology Group is an IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Warr Acres, OK
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Maxim Consulting, a Business Consulting company, was founded in 1998. The team specializes in Business Consulting and Call Center Services.
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Undisclosed< $25 / hr10 - 49
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Barbara's Answering Service, a call center, was launched in 1960. The small team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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Infoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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UndisclosedUndisclosed10 - 49Cherry Hill, NJ
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Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49West Palm Beach, FL
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Call center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.
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UndisclosedUndisclosed10 - 49Crawley, England
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Noetica, a call center service and Back Office Outsourcing company, was established in 1997. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Advanced Answering Service Chicago is a telephone answering service. Their small team is based in Chicago, Illinois. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Framingham, MA
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Based in Framingham, Massachusetts, VIP Connections is an answering service company. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Abington, PA
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ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lafayette, LA
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Phone answering service Always Connected USA is located in Lafayette, Louisiana. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Portland, ME
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Small call center company USAnswer, is headquartered in Portland, Maine. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Baton Rouge, LA
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Telesec, Inc. Is a small call center company. They provide Call Center Services and Back Office Outsourcing and were launched in 1972.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
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32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.