Top Virtual Receptionist Services
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
Focus Areas
See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
-
UndisclosedUndisclosed10 - 49Boiling Springs, SC
Services provided
Focus Areas
Bidslot Marketing, LLC is an answering service company. Their small team of employees is based in Boiling Springs, South Carolina. Their team focuses on Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
Focus Areas
Founded in 2020, Incredere Services Pvt. Ltd. Is an IT staff augmentation company. The team offers IT staff augmentation and Mobile App Development.
Read more -
$5,000+$100 - $149 / hr2 - 9Madison, WI
Services provided
Focus Areas
Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
Focus Areas
CheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Visakhapatnam, India
Services provided
Focus Areas
Encore India, a midsize telephone answering service, is based in Visakhapatnam, India. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Casablanca, Morocco
Services provided
Focus Areas
Groupe Outsourcia is a Casablanca, Morocco-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
Focus Areas
Answering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Singapore, Singapore
Services provided
Focus Areas
Launched in 1998, Incall Systems Pte Ltd is a midsize Singapore, Singapore-based call center company. Their team provides Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Beijing, China
Services provided
Focus Areas
Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
Read more -
UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
Focus Areas
Salem Solutions, a Staffing company, was established in 2009. The team offers Staffing and Recruiting and is located in Tampa, Florida.
Read more -
UndisclosedUndisclosed50 - 249Boise, ID
Services provided
Focus Areas
World Connection, a call center company, focuses on Call Center Services and Sales Outsourcing. The firm is headquartered in Boise, Idaho.
Read more -
UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
Focus Areas
Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
Read more -
UndisclosedUndisclosed50 - 249Covington, LA
Services provided
Focus Areas
Call center The Doctors' Exchange, Inc provides Call Center Services and Back Office Outsourcing. They were founded in 1921.
Read more -
UndisclosedUndisclosed50 - 249Guaynabo, Puerto Rico
Services provided
Focus Areas
Launched in 1990, DRSI CALL CENTER, LLC is a Customer Service Outsourcing company. In Guaynabo, Puerto Rico, the team specializes in Customer Service Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Helsinki, Finland
Services provided
Focus Areas
Phone answering service Dynava Oy was founded in 1978. The team specializes in Call Center Services and Back Office Outsourcing and is headquartered in Helsinki, Finland.
Read more -
UndisclosedUndisclosed50 - 249Lugano, Switzerland
Services provided
Focus Areas
BESTVISION GROUP is a midsize answering service company. Established in 2015, the team specializes in Call Center Services and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
Focus Areas
BPO Republic is an answering service company. Founded in 2009, the firm is based in Hyderabad, India. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Buenos Aires, Argentina
Services provided
Focus Areas
Megatech S.A. Is a Cybersecurity company. Launched in 1997, the company specializes in Cybersecurity and cloud consulting & SI.
Read more -
UndisclosedUndisclosed50 - 249Caracas, Venezuela
Services provided
Focus Areas
Person To Person, a midsize phone answering service, is in Caracas, Venezuela. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Rosarito, Mexico
Services provided
Focus Areas
Launched in 2017, APEX Call Centers is a midsize answering service based in Rosarito, Mexico. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Las Condes, Chile
Services provided
Focus Areas
Global Soluciones Financieras, a Financial Advising & Planning company, was established in 2009. The firm focuses on Financial Advising & Planning and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Montevideo, Uruguay
Services provided
Focus Areas
Lazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
Focus Areas
Phone answering service bcc is based in Istanbul, Türkiye. Established in 2020, the team provides Call Center Services and CRM consulting and SI.
Read more -
UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
Focus Areas
PractiCall Solutions is a midsize answering service company established in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Istanbul, Türkiye
Services provided
Focus Areas
Launched in 2014, M2S is an Email Marketing company. The firm focuses on Email Marketing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Pateros, Philippines
Services provided
Focus Areas
LeadMaker, a Sales Outsourcing company, was launched in 2013. The company provides Sales Outsourcing and Event Marketing, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Orem, UT
Services provided
Focus Areas
Rain Global is a Business Consulting company located in Orem, Utah. They focus on Business Consulting and Call Center Services and were established in 2023.
Read more -
$1,000+< $25 / hr50 - 249Secunderabad, India
Services provided
Focus Areas
Established in 2023, Nitalaksha IT Solutions Pvt Ltd, a midsize IT strategy consulting company, is in Secunderabad, India. Their team offers IT strategy consulting and IT managed services.
Read more -
$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
Services provided
Focus Areas
Established in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Lahore, Pakistan
Services provided
Focus Areas
Phone answering service i Concepts / I Possible /Goraya Consultant & Traders is located in Lahore, Pakistan. Launched in 2008, the team offers Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Crewe , England
Services provided
Focus Areas
Launched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Guwahati, India
Services provided
Focus Areas
Neeyor Technologies is a Market Research company. Launched in 2016, the team specializes in Market Research and Contract Manufacturing.
Read more -
$1,000+< $25 / hr10 - 49Severn, MD
Services provided
Focus Areas
Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
Read more -
$5,000+Undisclosed10 - 49Alicante (Alacant), Spain
Services provided
Focus Areas
CRM consulting and SI company LeadMasters International was established in 2021. The firm specializes in CRM consulting and SI and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Chelmsford, MA
Services provided
Focus Areas
Executel Communications is a small Chelmsford, Massachusetts-based answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9Dhaka, Bangladesh
Services provided
Focus Areas
Idea Tanks is a CRM consulting and SI company established in 2023. The agency specializes in CRM consulting and SI and Email Marketing.
Read more -
$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
Focus Areas
Customer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
Focus Areas
Launched in 2024, Kimyon Team, a small Advertising company, is headquartered in Rīga, Latvia. Their team offers Advertising and Direct Marketing.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
Business Consulting company BAUER GROUP LLC was established in 2021. The small team specializes in Business Consulting and Call Center Services.
Read more -
Undisclosed< $25 / hr2 - 9
Services provided
Focus Areas
Technorq LLP is an IT managed services company. Their small team is located in new delhi, India and focuses on IT managed services and Back Office Outsourcing. The company was established in 2025.
Read more -
UndisclosedUndisclosed2 - 9Calgary, Canada
Services provided
Focus Areas
BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
Read more -
Undisclosed$50 - $99 / hrFreelancer
Services provided
Focus Areas
InQubee, a Sales Outsourcing company, is based in Thame, England. They offer Sales Outsourcing and Direct Marketing and were founded in 2016.
Read more -
UndisclosedUndisclosed10 - 49Portsmouth, NH
Services provided
Focus Areas
See all 1 projectsUnion Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.
-
UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
Focus Areas
Resource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Norman, OK
Services provided
Focus Areas
Easy VA Outsourcing is a small answering service launched in 2019. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Mainz, Germany
Services provided
Focus Areas
Cloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Lake Charles, LA
Services provided
Focus Areas
Established in 1993, Southwest Call Center is a telephone answering service. The small team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Béjaïa, Algeria
Services provided
Focus Areas
Global Link Communication is a small phone answering service in Béjaïa, Algeria. The team offers Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Oran, Algeria
Services provided
Focus Areas
Numerix is a phone answering service. In Oran, Algeria, the team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Gothenburg, Sweden
Services provided
Focus Areas
Established in 2014, Welcome Online AB is a call center. Based in Gothenburg, Sweden, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Virtual Receptionist Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
33.8/40.017.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.5/40.018.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36.2/40.019/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.