Top Virtual Receptionist Services
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, ORServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
Reviews mention Detail-oriented
Clients consistently praise Prialto for its detail-oriented approach, highlighting specific instances such as Christine's meticulous management of complex schedules and proactive email triage, which significantly improved operational efficiency. One client noted the exceptional organization and attention to detail in administrative tasks, while another emphasized the proactive learning and anticipation of needs by their assistant Ximena. Overall, sentiment around detail-oriented service is overwhelmingly positive, with clients expressing high satisfaction with the thoroughness and reliability of support received.-
Virtual Assistant Services for Healthcare Technology Company
5.0 Jul 18, 2022Prialto’s service level is very high; they’re very attentive and service-oriented, and they demonstrate excellent attention to detail. I’ve been very impressed with Ximena’s and Prialto’s work overall.
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Virtual Assistant Services for Nonprofit Organization
5.0 Sep 16, 2021Their attention to detail, productivity, and accountability have been impressive throughout the workflow.
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Administrative Support for Concierge Medicine Practice
5.0 Dec 4, 2024The process started with a discovery call which was focused on learning about my needs. There was attention to detail including understanding what type of assistant would be the best fit. The leadership team was intimately involved during the onboarding process and attended the initial meetings to ensure alignment and role clarity. My VA is outstanding! Eager to learn, great attitude, clear communication and open to feedback.
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Administrative Assistance & Support for Religious Nonprofit
5.0 Dec 5, 2024The company is praised for their organization and attention to detail. They have been amazing in their project management, being very timely in communication and on top of administrative tasks.
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Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025Christine delivers accurate, detail-oriented, and contextually attuned support on complex deliverables from grants research and pipeline management to inbox, calendar, and travel logistics. Her adaptability and eagerness to learn new skillsets have enabled my firm to scale impact and efficiency. Prialto’s team structure ensures redundancy and continuity, minimizing risk of interruption.
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1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.
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3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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$1,000+< $25 / hr2 - 9Pune, India
Services provided
10% Call Center Services10% Account-Based Marketing10% Advertising +710% Business Consulting10% Content Marketing10% Customer Service Outsourcing10% Demand Generation Marketing10% Email Marketing10% Sales Outsourcing10% Search Engine OptimizationFocus Areas
15% Virtual receptionist55% Inbound appointment scheduling30% Answering servicesMADS PvT LTD, an Advertising company, is headquartered in Pune, India and Washington, District of Columbia. They provide Advertising and Content Marketing and were founded in 2010.
Read moreMore responsive than most other service providers
Get in TouchMADS PvT LTD is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosedFreelancer
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +220% Digital Strategy20% Social Media MarketingFocus Areas
15% Virtual receptionist65% Inbound appointment scheduling20% Answering servicesElevate Contact Solutions is a Digital Strategy company. The Cape Town, South Africa-based team specializes in Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
40% Call Center Services24% Customer Service Outsourcing20% HR Consulting +116% Sales OutsourcingFocus Areas
40% Virtual receptionist60% Answering servicesBennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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UndisclosedUndisclosed2 - 9
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingContacts & Services, a small Customer Service Outsourcing company, is headquartered in Beinasco, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Oklahoma City, OK
Services provided
30% Call Center Services40% IT Managed Services30% IT Strategy ConsultingFocus Areas
50% Virtual receptionist50% Answering servicesBased in Oklahoma City, Oklahoma, Emsco Solutions is a small IT managed services company. The team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Warr Acres, OK
Services provided
30% Call Center Services40% Business Consulting30% Corporate Training & CoachingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingBased in Warr Acres, Oklahoma, Sandler Custom Growth Solutions is a Business Consulting company. They specialize in Business Consulting and Call Center Services and were founded in 2009.
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UndisclosedUndisclosed2 - 9Tijuana, Mexico
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% Sales OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Coimbatore, India
Services provided
10% Call Center Services35% Back Office Outsourcing15% Web Design +415% Web Development10% Sales Outsourcing8% Staffing7% RecruitingFocus Areas
47% Virtual receptionist53% Answering servicesSM BPO Solutions is a Coimbatore, India-based Back Office Outsourcing company. Established in 2012, the team provides Back Office Outsourcing and Web Design.
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UndisclosedUndisclosed50 - 249Brisbane, CA
Services provided
24% Call Center Services26% Customer Service Outsourcing20% Back Office Outsourcing +220% Custom Software Development10% Web DesignFocus Areas
33% Virtual receptionist67% Answering servicesVOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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$5,000+< $25 / hr10 - 49Bengaluru, India
Services provided
10% Call Center Services30% Customer Service Outsourcing20% IT Managed Services +320% Sales Outsourcing10% Back Office Outsourcing10% Search Engine OptimizationFocus Areas
10% Virtual receptionist45% Answering services45% Inbound appointment schedulingCXOffshore Outsourcing Solutions is a small Customer Service Outsourcing company in Bengaluru, India. The team focuses on Customer Service Outsourcing and IT managed services.
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$1,000+$25 - $49 / hr50 - 249San Marcos, CA
Services provided
20% Call Center Services20% Accounting20% Event Management +220% Executive Search20% IT Managed ServicesFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingIT managed services company Tri-Community Answering Service was launched in 1968. The midsize team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
20% Call Center Services20% Back Office Outsourcing20% IT Managed Services +220% IT Staff Augmentation20% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCalltronics, an IT managed services company, is based in Dubai, United Arab Emirates. They provide IT managed services and IT staff augmentation.
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UndisclosedUndisclosed50 - 249
Services provided
20% Call Center Services20% Custom Software Development20% Customer Service Outsourcing +220% Digital Engineering20% HR ConsultingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingTelephone Care Company is a midsize Saudi Arabia-based custom software development company. Their services include Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Dhaka, Bangladesh
Services provided
20% Call Center Services20% Email Marketing20% SMS Marketing +220% Search Engine Optimization20% Social Media MarketingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingVirgo Contact Center Services Ltd is a Dhaka, Bangladesh-based social media marketing agency. Launched in 2009, the team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Email Marketing20% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingOceanConnects is a midsize Email Marketing company founded in 2003. Their team provides Email Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Hilliard, OH
Services provided
20% Call Center Services20% AI Consulting20% AI Development +410% BI & Big Data Consulting & SI10% Business Consulting10% CRM Consulting and SI10% Customer Service OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249San Salvador, El Salvador
Services provided
20% Call Center Services20% Back Office Outsourcing20% Graphic Design +320% Web Development10% BI & Big Data Consulting & SI10% CRM Consulting and SIFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCentercom Global BPO, a graphic design company, was established in 2017. The team specializes in Graphic Design and Web Development.
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UndisclosedUndisclosed50 - 249Managua, Nicaragua
Services provided
20% Call Center Services20% Back Office Outsourcing20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Los Olivos, Peru
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing20% Social Media MarketingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingOvertrad BPO is a social media marketing firm. Headquartered in Los Olivos, Peru, their midsize team offers Social Media Marketing and Call Center Services. The agency was launched in 2010.
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UndisclosedUndisclosed50 - 249Weaverville, NC
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Managed ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249
Services provided
20% Call Center Services80% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesHeadquartered in Montego Bay, Jamaica, Ring Outsourcing BPO Jamaica is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
25% Call Center Services25% Application Testing25% Public Relations +125% Sales OutsourcingFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingPR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
30% Call Center Services30% Corporate Training & Coaching10% Custom Software Development +310% Marketing Strategy10% Web Design10% Web DevelopmentFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesBased in Bogotá, Colombia, Kolvoz SAS is a telephone answering service. The team focuses on Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
Services provided
30% Call Center Services30% Back Office Outsourcing10% Business Consulting +310% Customer Service Outsourcing10% Digital Strategy10% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesPCC & BPO is a small Guayaquil, Ecuador-based call center service. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lansdale, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +320% IT Managed Services15% HR Consulting10% Back Office OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Tucson, AZ
Services provided
35% Call Center Services35% Back Office Outsourcing30% IT Managed ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingCall 24 A Professional Answering Service is a small call center based in Tucson, Arizona. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Quito, Ecuador
Services provided
15% Call Center Services35% Branding35% Market Research +115% Business ConsultingFocus Areas
50% Virtual receptionist50% Answering servicesTáctica is a branding firm. Headquartered in Quito, Ecuador, the team focuses on Branding and Market Research.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
34% Call Center Services33% Customer Service Outsourcing33% IT Managed ServicesFocus Areas
20% Virtual receptionist80% Answering servicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
Services provided
40% Call Center Services20% Back Office Outsourcing20% Business Consulting +210% Corporate Training & Coaching10% Digital StrategyFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSeteinfo del Ecuador is a call center company. Launched in 1995, their team focuses on Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Omaha, NE
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Virtual receptionist50% Answering servicesFounded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Charleston, WV
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSincerely Yours Answering Service is a small call center company and Back Office Outsourcing company in Charleston, West Virginia. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Hanoi, Vietnam
Services provided
25% Call Center Services25% Back Office Outsourcing25% Market Research +125% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesRelia Vietnam JSC, a Market Research company, was established in 2009. The agency provides Market Research and Call Center Services, and is small.
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UndisclosedUndisclosed2 - 9
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingKCG BPO is a call center. Their small team is in Miramar, Florida. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Custom Software Development +125% IT Managed ServicesFocus Areas
50% Virtual receptionist50% Answering servicesCloud consulting & SI company RSA Systems was established in 2018. The firm specializes in cloud consulting & SI and IT managed services, and is small.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
25% Call Center Services25% Back Office Outsourcing25% Financial Advising & Planning +125% Funding & InvestmentFocus Areas
50% Virtual receptionist50% Answering servicesPro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Rīga, Latvia
Services provided
50% Call Center Services50% SMS MarketingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingApi Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.
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UndisclosedUndisclosed2 - 9Thane, India
Services provided
50% Call Center Services50% SMS MarketingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingLaunched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
20% Call Center Services50% Data Annotation Services30% Back Office OutsourcingFocus Areas
15% Virtual receptionist45% Answering services40% Inbound appointment schedulingSee all 5 projectsInfosearch BPO Services Pvt. Ltd. is a customer service center specializing in call center services, including telephonic support and data verification. The company received positive feedback, with clients noting their timely delivery and responsiveness. Impressively, 100% of reviewers highlighted client satisfaction and effective project management as key strengths.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Web Design Services for Data Mgmt Company
5.0 — Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly. Read moreWas this helpful?
Industry Experience
Infosearch BPO Services Pvt. Ltd. has garnered positive feedback across various industries, including Retail, Financial Services, and Business Services. Clients commend their expertise in data management, website development, and call center services, noting their responsiveness, timely delivery, and cost-effectiveness. Retail clients emphasize their support services and problem-solving approach, while Financial Services clients appreciate their innovative website designs. Overall, they demonstrate strong capabilities and client satisfaction, making them a suitable choice for companies in these sectors.
Read All ReviewsSelect Industry to see insights
Retail Financial services Business servicesWas this helpful?
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UndisclosedUndisclosed2 - 9Monterrey, Mexico
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Managed Services20% SMS MarketingFocus Areas
54% Virtual receptionist46% Answering servicesLaunched in 2004, Secreweb SA De CV is an IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49Barnstaple, England
Services provided
30% Call Center Services35% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
33% Virtual receptionist67% Answering servicesLocated in Barnstaple, England, PressPlayCalls is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
12% Call Center Services28% Customer Service Outsourcing20% Fulfillment +410% Digital Strategy10% E-Commerce Development10% Print Design10% Social Media MarketingFocus Areas
50% Virtual receptionist50% Answering servicesCustomer Service Outsourcing company Qualfon was established in 1996. The firm focuses on Customer Service Outsourcing and Fulfillment.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Call Center Services30% Business Consulting30% Customer Service Outsourcing +120% PEO/Employee LeasingFocus Areas
50% Virtual receptionist50% Answering servicesBusiness Consulting company Sinousia | Catrice Antonette Monson was launched in 2020. The team offers Business Consulting and Customer Service Outsourcing and is based in Los Angeles, California.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
20% Call Center Services60% Accounting20% Corporate Training & CoachingFocus Areas
50% Virtual receptionist50% Answering servicesBeyond Admin is a small Cape Town, South Africa-based Accounting company. The team offers Accounting and Call Center Services.
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UndisclosedUndisclosed2 - 9Saint-Germain-lès-Arpajon, France
Services provided
20% Call Center Services60% Sales Outsourcing20% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingCVS Marketing is a Saint-Germain-lès-Arpajon, France-based Sales Outsourcing company. Founded in 2018, the team offers Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
Services provided
20% Call Center Services70% Sales Outsourcing10% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSales Outsourcing company The Prospecting Center was established in 1992. The firm provides Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Antalya, Türkiye
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesXact Solutions, a telephone answering service, was founded in 2019. The small team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Quito, Ecuador
Services provided
20% Call Center Services20% Advertising20% Digital Strategy +420% Social Media Marketing10% Branding5% Market Research5% Marketing StrategyFocus Areas
50% Virtual receptionist50% Answering servicesMagno Asesores is a Quito, Ecuador-based Advertising company. They specialize in Advertising and Digital Strategy and were launched in 2010.
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UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% Content Moderation Services20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesAnswering service company Dynamo Global Solution was launched in 2019. Based in McKinney, Texas, the team focuses on Call Center Services and Back Office Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.4/40.017/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.9/40.016.6/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.5/40.016.8/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
32.4/40.018.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other
Latest Virtual Receptionist Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
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