Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
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$1,000+< $25 / hr2 - 9Peterborough, England
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Founded in 1993, Totally Inbound is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49Gurugram, India
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Established in 2019, Xcentasia is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Market Research.
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UndisclosedUndisclosed2 - 9San Diego, CA
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Back Office Outsourcing company Summit Horizon Solutions is located in San Diego, California. Launched in 2014, the team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsAbout Us: Located in the vibrant city of New Delhi, India, Genesis International Process LLP is a dynamic startup in the Business Process Outsourcing (BPO) industry. Our mission is to empower small
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$1,000+< $25 / hr2 - 9
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Sqoop+ Infotech is a Customer Service Outsourcing company founded in 2019. The small team focuses on Customer Service Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Cheadle, England
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Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Kwashieman, Ghana
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Established in 2014, abelway technologies ltd is a small Kwashieman, Ghana-based Back Office Outsourcing company. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Nashville, TN
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Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Quito, Ecuador
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Founded in 1999, BANGARA S.A. Is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is in Quito, Ecuador.
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UndisclosedUndisclosed50 - 249Balsha, Bulgaria
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Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
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UndisclosedUndisclosed2 - 9Marseille, France
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Launched in 2006, Préposé is an answering service company. The small team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Davenport, IA
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Quad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Izmir, Türkiye
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Established in 2009, Bilpe Media, a small answering service, is headquartered in Izmir, Türkiye. Their team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Waveland, MS
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WorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed2 - 9Altendorf, Switzerland
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Founded in 2018, Mobiletrade is a call center and SMS Marketing company. The small team specializes in Call Center Services and SMS Marketing.
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UndisclosedUndisclosed2 - 9Seymour, TN
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Knoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Béjaïa, Algeria
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Azul Call Center is an answering service company. They offer Call Center Services and Customer Service Outsourcing and were launched in 2010.
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UndisclosedUndisclosed2 - 9
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Exceptionist, LLC is a call center service launched in 2019. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
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Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Annotto Bay, Jamaica
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NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
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Sales Outsourcing company Hörer und Flamme was founded in 2014. The firm offers Sales Outsourcing and Call Center Services, and is small.
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UndisclosedUndisclosed2 - 9Houston, TX
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Launched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
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Undisclosed$50 - $99 / hrFreelancer
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Chimelight is a Thame, England-based Sales Outsourcing company. They offer Sales Outsourcing and Direct Marketing and were established in 2023.
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$1,000+< $25 / hr2 - 9Pune, India
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DiNaam Technology Solutions India Private Limited is a Document Digitization & Management company. They offer Document Digitization & Management and Call Center Services and were launched in 2022.
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$1,000+< $25 / hr2 - 9Kolkata, India
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Web design agency Webzive specializes in Web Design and Pay Per Click. They are located in Kolkata, India.
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$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
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Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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$1,000+< $25 / hr10 - 49Orlando, FL
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Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
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In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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Undisclosed< $25 / hr10 - 49
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Talentpa LLC is a Customer Service Outsourcing company. Located in Dhaka, Bangladesh, the company offers Customer Service Outsourcing and Sales Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
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Prima Locations Ltd is a phone answering service. They are headquartered in Rīga, Latvia and have small team. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Mandaluyong, Philippines
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PrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Dublin , Ireland
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Kendlebell County Dublin, a phone answering service, was established in 2005. Located in Dublin , Ireland, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Dublin , Ireland
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Telemark is an answering service company. Founded in 1993, the firm is based in Dublin , Ireland. Their services include Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249ঢাকা, Bangladesh
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NIMBUS TEK is an answering service. The ঢাকা, Bangladesh-based team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, VT
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Established in 1993, All Ways Answering is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Ciudad Obregón, Mexico
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Colloquium BPO is a call center. Their midsize team is headquartered in Tucson, Arizona and Ciudad Obregón, Mexico. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Lima, Peru
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Smartech BPO is a telephone answering service. They are headquartered in Lima, Peru and have midsize team. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Providencia, Chile
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Launched in 1988, Switch is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Providencia, Chile.
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UndisclosedUndisclosed50 - 249Stuttgart, Germany
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Euro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Cheyenne, WY
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Language I/O, a midsize Customer Service Outsourcing company, is located in Cheyenne, Wyoming. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Hyderabad, India
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4Bitt is a Cybersecurity company. Their midsize team is located in Hyderabad, India. Their team offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed50 - 249Hyderabad, India
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Novatta Technologies is a midsize Hyderabad, India-based software development company. Their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Hyderabad, India
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Launched in 2018, Vertico BPO Pvt.Ltd is an IT managed services company. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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CottGroup is a Finance & Accounting Outsourcing (FAO) company based in Istanbul, Türkiye. Launched in 1996, the team provides Finance & Accounting Outsourcing (FAO) and Accounting.
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UndisclosedUndisclosed50 - 249Ciudad Obregón, Mexico
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Intugo Mexico, an IT strategy consulting company, is based in Ciudad Obregón, Mexico and Hermosillo, Mexico. Their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Istanbul, Türkiye
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Founded in 2007, Trenkwalder Turkey is a telephone answering service. Their team offers Call Center Services and HR Outsourcing.
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UndisclosedUndisclosed50 - 249
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Site Telekom is a Market Research company. Based in Istanbul, Türkiye, the team offers Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249Ankara, Türkiye
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Sistaş is a midsize custom software development company launched in 1991. Their team focuses on Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Bratislava, Slovakia
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Crystal Call, a phone answering service, was founded in 2004. The team specializes in Call Center Services and CRM consulting and SI and is located in Bratislava, Slovakia.
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UndisclosedUndisclosed10 - 49Berlin, Germany
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Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.