Top Virtual Receptionist Services
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
Focus Areas
See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
Focus Areas
See all 43 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
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UndisclosedUndisclosed2 - 9Łódź, Poland
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Established in 2017, Shumee cross-border is an e-commerce development company. The team provides E-Commerce Development and Business Consulting.
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UndisclosedUndisclosed2 - 9Bangkok, Thailand
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Panwa Group is an Accounting company. They focus on Accounting and Business Consulting and are based in Bangkok, Thailand.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
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WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Cedar Rapids, IA
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Scoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
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Matayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
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UndisclosedUndisclosed2 - 9Bethesda, MD
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Direct Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.
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UndisclosedUndisclosed2 - 9
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Asociace ADMEZ is an Advertising company. The team is based in Prague, Czech Republic, and their services include Advertising and Direct Marketing.
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UndisclosedUndisclosed2 - 9Addison, TX
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Certified SEO Pros is a small Content Marketing company in Addison, Texas. The team provides Content Marketing and Graphic Design.
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UndisclosedUndisclosed50 - 249Lisboa, Portugal
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Kelly - Portugal is a HR Consulting company in Lisboa, Portugal. Established in 1946, the team provides HR Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49
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Makeazy, a Back Office Outsourcing company, focus on Back Office Outsourcing and Customer Service Outsourcing. They were founded in 2016.
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UndisclosedUndisclosed10 - 49Houston, TX
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Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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UndisclosedUndisclosed10 - 49Hyderabad, India
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SKEAN Tech Solutions is a small IT strategy consulting company founded in 2013. Their team provides IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Westminster, MD
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Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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UndisclosedUndisclosed10 - 49Baltimore, MD
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The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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UndisclosedUndisclosed10 - 49Pembroke Pines, FL
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Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.
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UndisclosedUndisclosed2 - 9
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THRIVE BIZ CONSULTANT is a Business Consulting company. They were founded in 2019, and their services include Business Consulting and Accounting.
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UndisclosedUndisclosed2 - 9Concord, NH
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Based in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9
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Impact Enterprises is a Content Moderation Services company. They are headquartered in Brooklyn, New York. Their team provides Content Moderation Services and Data Annotation Services.
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UndisclosedUndisclosed2 - 9Málaga, Spain
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DataRush is an IT managed services company. The Málaga, Spain-based agency was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Cincinnati, OH
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Founded in 2005, The Voice of Your Customer is a Marketing Strategy company. The firm focuses on Marketing Strategy and Market Research, and is small.
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UndisclosedUndisclosed2 - 9Athina, Greece
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Headquartered in Athina, Greece, Digicall SA is a Business Consulting company. Established in 2016, the team offers Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Excelsior, MN
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Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
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Screaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49
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The Centr Official is a Business Consulting company. Their small team of employees is in Boise, Idaho. Their team offers Business Consulting and Email Marketing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services35% Virtual receptionist55% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed10 - 49Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
85% Call Center Services50% Virtual receptionist15% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
32.2/40.019/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.9/40.017/20 Reviews6.7/10 Clients & Experience7.2/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.5/40.016.6/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.