Custom Features To Fit Your Business
Did you know 100% of callers prefer a live person over an IVR? Did you know 35% of customers call after hours? Start providing better customer care today with VIP Connections.
Who We Are
Located in Framingham, MA, a short drive from Boston, we service medical and business professionals around the United States. At VIP Connections we have trained operators available 24/7 to answer your calls. Our operators are trained in customer service and HIPAA Compliance.
We know you need an answering service that you can rely on. With several locations, we provide redundancy and are always ready to answer your calls. Systems and power go down, but we stay up with technology reinforcements and a support team.